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    Kelly Paper Store

    4.5 (20 reviews)

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    1 year ago

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    6 years ago

    Super nice and they have awesome customer service! They are taking precautions due to Covid ...you can always call and order and pick up

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    14 years ago

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    7 years ago

    Kelly Paper is easy to work with and professional! Thank you for helping fulfill my paper needs!!

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    Review Highlights - Kelly Paper Store

    Scott helped me and my fiancé find the perfect paper for our save the dates, and showed us around the entire store..

    Mentioned in 9 reviews

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    Staples

    Staples

    2.9
    (46 reviews)
    6.0 mi

    It is so rare to find a customer service representative who will go above and beyond to help a…read morecustomer. Well, last Thursday, I found one who did. Her name is Ziva, and she works at the Staples Store on Baseline and Cooper in Gilbert, AZ. I was in a panic because the poster I ordered through an online store, paying $50 extra to have it delivered by May 22nd, wasn't being delivered until May 23rd. This was for my granddaughter's graduation party, and she means the world to me. Ziva took the time and patience to help me get this done through the store where she works, and it was done by noon the next day. It was beautiful and perfect for the party. Staples, you have a diamond in the rough working for you! Ziva, thank you so very much for helping in this stressful situation.

    Frustrating experience with a complete failure to communicate or deliver on time…read more I placed a pre-paid order (Order: 6953830982) after hours on June 11, 2026, for same-day pickup of a laminated poster and brochures the next day. On June 12, 2026 they called while I was in a client meeting and left a voice mail saying they couldn't laminate the poster. I returned their call at 5:33 PM that same day. When I arrived at 7:30pm the store to at least pick up the brochures, I discovered they hadn't even been printed. Unbelievably, the employee at the counter claimed they held up the entire order because they were waiting for the return call I had already made. They told me to call the next day because they might be done. They weren't. On Saturday, after the actual event I needed the laminated poster for had already passed, I went back to the store. The employee admitted the brochures still weren't printed but promised to run them immediately if I waited 20 minutes. I waited in the store for over 20 minutes, only to be approached by a manager named Carlos with a completely different story: they actually had the laminate all along, but someone had broken the machine. I left the store empty-handed yet again...no brochures, which I can still use and no poster (which is now useless to me as the event is over). To top it off, Carlos then asked me to drive back a third time at noon on Sunday just to see if they could get it resolved. This location dragged me along with conflicting stories, empty promises, and endless wasted time. Because of their severe lack of organization and communication, I missed my deadline entirely. Avoid their print services if you have a schedule to keep.

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    Staples

    Staples

    3.4
    (73 reviews)
    4.8 mi

    I've been in here a few times to drop off Amazon returns. They are usually quick and friendly. When…read moreyou enter the store, hang a left and the employee at the counter will help you process your return. There isn't usually a line for returning Amazon orders, so if you come here for that, you should be good to go. The store is very well kept, and the employees are knowledgeable. Great service here, so I'll be making this one of my go-to places for speedy Amazon returns!

    A while ago I went looking for where I could get passport pictures and all of the old places…read moreindicated they no longer offered services. However, there was a pandemic and apparently no one knew what was going on or if/when it might end. My passport has been expired for a while and I just needed to get the pictures to mail in with my application. I did another search and much to my surprise, Staples had it listed as offered services. I wandered in, the gentleman at the front greeted me as I went over to the print center and was then directed back to the initial gent who greeted me. I was stoked. He clicked quick and proceeded to help everyone who suddenly came in. I didn't mind, I saw the increase in activity and knew he was busy. He took, printed and cut my pictures down. Just under $20 for 2 passport pics, as I opted out of digital copies and whatever else they offer. Happy camper over here. Now I am keeping my fingers crossed that the pictures are accepted with my app. Gent apologized for the delay due to the increasing need of service by others. As I said, I saw it, so I wasn't upset but totally appreciate his acknowledging that things were a bit delayed. Productive visit. Would use the service again when needed.

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    Kelly Paper Store - officeequipment - Updated July 2026

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