This has been an absolutely horrible experience. The crew sent to do the install were completely…read moredisrespectful in my house. And then Friday left without completing the job. I had to find another person to come in and paint and fix all of the issues on my walls. They never finished the job and I've been stuck with incomplete flooring. That was almost a month ago and I'm being told to wait another three weeks before they can finish.

New carpeting I am…read morehappy with Flooring Warehouse 1905 S. Austin Avenue, Georgetown Texas, 512-737-3200. Jason worked with me to get the highest quality, lowest priced carpeting installed within 24 hours of my visit to their Georgetown, Texas warehouse. So delighted to discover an old school carpet business with terrific customer service and no third-party AI to add complexity to what used to be a straight forward process. Thank you Alfredo and Carmelo for working diligently to install the carpet and for taking time to make sure the work area and carpets were vacuumed so there was no mess for me to clean.

Soleil Floors exceeded every expectation I had for a flooring company. Having remodeled two homes…read morebefore, I can honestly say I've never worked with a company that handled a flooring project this well. We had them replace existing hardwood through out the entire home with luxury engineered hardwood. Their communication was exceptional, especially since I was living out of town during the remodel. They kept me informed every step of the way, and their professionalism, craftsmanship, attention to detail, and execution were second to none. Our hardwood floors turned out absolutely beautiful, and because of this experience, I've already hired them for additional projects. They're truly a dream to work with. To top it all off, their pricing was better than other companies we considered, yet the quality of their work was unmatched. I wouldn't hesitate to recommend Soleil Floors to anyone looking for a company that genuinely takes pride in what they do.

We had a horrible experience with Soleil Floors. From the jump, the number of days the job would…read moretake was incorrect; they told us one... it took more than one. Our rep didn't think through the job and asked the day of install about our baseboards then claimed it was a "client change" to the job. I didn't think of the baseboard situation as I don't do this for a living. There sales rep did not do enough due diligence guiding us through our vision. The wood floor itself is great and high quality but the rest was a nightmare. Don't have them do anything other than flooring - their light construction and painting is honestly incompetent and terrible. Lastly, new carpet for our family room. They upsold us a super plush pad then failed to write it up correctly. When I asked why the pad was not correct (after install) they acted like I'm a carpet pad expert and I ordered the blah blah blah 8 pound something or other. They were wrong, got it wrong, I opted not to PAY to fix it so I'll live with it, I guess. Overall, terrible experience but it could be the rep I got. Totally uncoordinated and a lack of communication for what we needed for this project. Very disappointed since we used Soleil as a referral from a friend.

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

I recently had work done at two homes. I had bad experience with a local Georgetown floor company…read moreon my first job, so changed to Floor King for the second one. Very professional, on time, did not gaslight me, and honest.

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

I needed a simple repair done to the LVP in my office. Keith and Keith came out quickly and had me…read moretaken care of in no time. Communication was great and the price was very reasonable. I'll be using them again if I have any flooring needs.

Keith and his team were amazing! Great communication and answered all of my questions. Any question…read moreor concern I had was quickly acknowledged and addressed completely. Respectful team that I thoroughly enjoyed working with throughout the flooring process. I would highly recommend, price was great and I am beyond thrilled with my floors! Thanks Keith!

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

In all my 50 years as a paying customer I have never had an experience as bad as the one I had with…read moreFlooring Warehouse. All seemed to go well initially the carpets were ordered and fitted, everything seemed fine. Then I started to get emails saying the invoice was outstanding and I was due money. This was a problem on so many levels but the main one was I did not pay for the carpets and could not go back to the person whose card was used to get proof of payment. What really annoyed me was the lack of remorse shown by the firm, no apologetic emails, just, you are due us money , pay now threats. When I asked the perpetrator of the emails to escalate the matter I got push back! Eventually the matter was escalated and after some email exchanges things went quiet for a few months, I wrongly assumed that Flooring Warehouse has resolved the matter internally or used common sense not to pursue the sum outstanding ..... then threats started again, this time of legal action. Talking to other business owners they said they would have owned the mistake and written off the sum outstanding (50% was paid upfront). Not with this lot, they seem to have little regard for their reputation or the inconvenience and stress caused to the buyer as a result of their own incompetence. Buyer beware, use someone who values their clients and puts the customer above their bottom line. The customer, after all, is always right.

TOWN SQUARE FLOORS. - LAWSUIT We contracted with Town Square…read moreFloors in Georgetown, Texas to install tile on our patio and front porch. About 2 years later we discovered dozens of loose and some broken tiles. Mr Bizzell (owner) came out this one and only time and tried to convince us that the ice storm was the cause. Being naive we originally accepted this, later discovering that this was not true. Over the next couple of years the problem got much worse. Tiles on the steps leading to the front door and back door came loose and broke. A painter stepped on another edge tile and it broke and caused him to take a painful fall. During this time my wife underwent several serious surgeries each requiring a wheelchair, walker or cane. It was far too risky for her to use either the front or back door as she would have had to walk across all the loose and broken tiles, then step off where the tiles were completely loose and broken. We live in Sun City, and her senior friends were apprehensive about coming over to visit and assist her during rehab. As the tile and health issues continued to deteriorate we both called Mr Bizzell numerous times seeking help. He refused every time. Our last call was from my wife while she was using a walker, and Mr Bizzell refused to even talk to her. We then gave him written notice of the hazard and he still failed to respond. Reluctantly we went to Small Claims Court. Mr Bizzell employed a Legal Firm dealing in Construction Law. Despite the huge disparity in legal expertise facts are facts. The Judge ruled against Town Square Floors and awarded me 100% of the repairs and 100% of my court costs. As of this Review, Town Square Floors has ignored our request to honor the judges decision, and continue to blow us off as they have from the very beginning. It makes us wonder how a company that is so clearly responsible (and confirmed by the Judge) for the defect has no problem, just walking away and leaving the customer holding the bag. Maybe even worse is how Town Square Floors appears to have no remorse for their treatment of a 75 year old severely handicapped woman. What are the priorities, ethics and moral values of those operating Town Square Floors?

My refrigerator leaked overnight and ruined a house full of hardwood floors. The kind folks at Town…read moreSquare Floors helped me with obtaining a quote and once I received my insurance settlement, I had them tile everything except two bedrooms. They made everything easy from the tile selection, to the installation, moving furniture and appliances. This is a family owned local business a I recommend them to anyone who needs flooring. They do a great job.

Unfortunately, we are experiencing multiple issues…read moreregarding the installation of this floor. I no longer stand by my previous review.

I can't say enough good stuff about this business! I had a short amount of time to get new…read moreflooring in before a move and Bill got it done! The floor looks amazing, the price was very fair, and I trust that this business stands by its work! I have a few more projects and won't look anywhere else, I will be using Simon and Sons Flooring from here on out and I'll be recommending them to anyone looking for flooring.

We had a plumbing issue that happened on the day after Christmas as we were awaiting company…read more Thomas put us in touch with a plumber who came out that night and got things working. Unfortunately, it ended up being a bigger issue but Thomas's crew came out, identified the underlying cause and got everything fixed. They worked hard to fix the issue quickly and without much disruption to our daily life. Thomas was upfront with us on the work and the cost.

I was in a weird place with moving across the country and needed a few things repaired/remodeled in…read moremy home before I left. Unfortunately that timeline was up in the air. Thomas made everything so easy for me. Not only did he get the work done exactly when I hoped, he worked with others I had hired to ensure the projects were managed in an organized fashion. I entrusted my home to him and he really stepped up. The work was immaculate and my home really looks beautiful. You won't be disappointed at his level of professionalism or kindness. Thank you Thomas!

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.