New carpeting I am…read morehappy with Flooring Warehouse 1905 S. Austin Avenue, Georgetown Texas, 512-737-3200. Jason worked with me to get the highest quality, lowest priced carpeting installed within 24 hours of my visit to their Georgetown, Texas warehouse. So delighted to discover an old school carpet business with terrific customer service and no third-party AI to add complexity to what used to be a straight forward process. Thank you Alfredo and Carmelo for working diligently to install the carpet and for taking time to make sure the work area and carpets were vacuumed so there was no mess for me to clean.

We have used Flooring Warehouse before. We decided to go back when we were in the market to redo…read moreour kitchen/den flooring. We couldn't be more pleased. Amber was helpful in assisting us in our tile and grout choice. Fernando did an amazing job with installation. We highly recommend Flooring Warehouse!!

Soleil Floors replaced all the flooring and stairs in my two-story house with engineered hardwood…read moreand tile. They did a phenomenal job. The floor makes the house look brand new, and the attention to detail and respect for all the items in our house they moved was above and beyond what I expected. One small complaint was that they chipped areas of my wall in various places, but this was after informing them that we were going to repaint the walls ourselves. We didn't mind the wall damage due to that, but I would recommend communicating your needs clearly like we did. Excellent work!

We had a horrible experience with Soleil Floors. From the jump, the number of days the job would…read moretake was incorrect; they told us one... it took more than one. Our rep didn't think through the job and asked the day of install about our baseboards then claimed it was a "client change" to the job. I didn't think of the baseboard situation as I don't do this for a living. There sales rep did not do enough due diligence guiding us through our vision. The wood floor itself is great and high quality but the rest was a nightmare. Don't have them do anything other than flooring - their light construction and painting is honestly incompetent and terrible. Lastly, new carpet for our family room. They upsold us a super plush pad then failed to write it up correctly. When I asked why the pad was not correct (after install) they acted like I'm a carpet pad expert and I ordered the blah blah blah 8 pound something or other. They were wrong, got it wrong, I opted not to PAY to fix it so I'll live with it, I guess. Overall, terrible experience but it could be the rep I got. Totally uncoordinated and a lack of communication for what we needed for this project. Very disappointed since we used Soleil as a referral from a friend.

We had tile in our home when we moved in but we wanted something more modern looking and nicer to…read morewalk on. We contacted Timbercreek and loved the speed by which they could come and give us the quote. the gentleman that showed up was very professional and nice. He measures our house and then sat brought in some pieces for us to look at. My wife enjoyed the quality and selection that they had and I enjoyed the app that showed what the finished product would look like in our home. They took a picture of our living room on their phone and then the app would add the flooring we wanted to see. They also had the samples with them. So with both of those we felt like we were able to make a well informed decision. After we picked the flooring they sat down with us to go over the quote so we understood each part. They were very professional every step of the way. The total cost of everything was broken down so we felt well informed on everything on the page. When installation day came the crew showed up right on time. They didn't give us a four hour block of time that we had to be there for like some other service oriented businesses. We knew what time they were going to show up and they came on time. The installation crew were professional and answered the few questions we had. I was amazed at the speed by which they could do things. Our whole project was completed in only a day! It looks fantastic. We love it. We get complements on it when friends visit. The value it adds to our home in just appearance and feel is awesome. The professionalism by which everything was done from that first call to set up an appointment to the time the crew left and the house was finished was flawless. We highly recommend Timbercreek to anyone who is looking to redo their floors. I attached some before and after photos.

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Great service and quality! Heidi was our representative and gave us fast quotes for the areas that…read moreI wanted vinyl flooring. Our installer team led by Rumulo did an amazing job. I would highly recommend Floor Kings!

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

We had our master bedroom, upstairs bedroom and stairs worked on…read more Keith was very helpful picking out our flooring. He discussed how he was going to tackle the job. Which was nice, as it showed that he has experience in this field. His invoice was itemized so we knew what we were going to pay for. He and his team were on time every day and they finished the job within 4 days, which is what was discussed prior. My wife and I love how the flooring came out. It looks great and is a whole bunch better than having carpet. Keith's team were all courteous and kind. They also had genuine smiles when I spoke with them. I would highly recommend him. Keith knows his craft and is an honest and hard working gentleman.

I needed a simple repair done to the LVP in my office. Keith and Keith came out quickly and had me…read moretaken care of in no time. Communication was great and the price was very reasonable. I'll be using them again if I have any flooring needs.

The entire process was painless from start to finish. Andrea was fantastic to work with. She…read moreunderstood the struggle of choosing a flooring from so many options and was happy to get as many samples as we needed to make the right decision. She was super knowledgeable about all flooring types and did not push any one product or brand. She was consultative and not pushy like so make sales people can be! The installers were amazing! True pros!

Needed to get close to existing carpet in a bedroom. Jason Brundige spent a long time with me…read moretrying to match an old piece I had. We got close and he quoted me a very competitive price. Within 2 weeks, Carlos came over and installed it. He cleaned up when done and even vacuumed the room. Nice job all around.

TOWN SQUARE FLOORS. - LAWSUIT We contracted with Town Square…read moreFloors in Georgetown, Texas to install tile on our patio and front porch. About 2 years later we discovered dozens of loose and some broken tiles. Mr Bizzell (owner) came out this one and only time and tried to convince us that the ice storm was the cause. Being naive we originally accepted this, later discovering that this was not true. Over the next couple of years the problem got much worse. Tiles on the steps leading to the front door and back door came loose and broke. A painter stepped on another edge tile and it broke and caused him to take a painful fall. During this time my wife underwent several serious surgeries each requiring a wheelchair, walker or cane. It was far too risky for her to use either the front or back door as she would have had to walk across all the loose and broken tiles, then step off where the tiles were completely loose and broken. We live in Sun City, and her senior friends were apprehensive about coming over to visit and assist her during rehab. As the tile and health issues continued to deteriorate we both called Mr Bizzell numerous times seeking help. He refused every time. Our last call was from my wife while she was using a walker, and Mr Bizzell refused to even talk to her. We then gave him written notice of the hazard and he still failed to respond. Reluctantly we went to Small Claims Court. Mr Bizzell employed a Legal Firm dealing in Construction Law. Despite the huge disparity in legal expertise facts are facts. The Judge ruled against Town Square Floors and awarded me 100% of the repairs and 100% of my court costs. As of this Review, Town Square Floors has ignored our request to honor the judges decision, and continue to blow us off as they have from the very beginning. It makes us wonder how a company that is so clearly responsible (and confirmed by the Judge) for the defect has no problem, just walking away and leaving the customer holding the bag. Maybe even worse is how Town Square Floors appears to have no remorse for their treatment of a 75 year old severely handicapped woman. What are the priorities, ethics and moral values of those operating Town Square Floors?

My refrigerator leaked overnight and ruined a house full of hardwood floors. The kind folks at Town…read moreSquare Floors helped me with obtaining a quote and once I received my insurance settlement, I had them tile everything except two bedrooms. They made everything easy from the tile selection, to the installation, moving furniture and appliances. This is a family owned local business a I recommend them to anyone who needs flooring. They do a great job.

We had a plumbing issue that happened on the day after Christmas as we were awaiting company…read more Thomas put us in touch with a plumber who came out that night and got things working. Unfortunately, it ended up being a bigger issue but Thomas's crew came out, identified the underlying cause and got everything fixed. They worked hard to fix the issue quickly and without much disruption to our daily life. Thomas was upfront with us on the work and the cost.

I was in a weird place with moving across the country and needed a few things repaired/remodeled in…read moremy home before I left. Unfortunately that timeline was up in the air. Thomas made everything so easy for me. Not only did he get the work done exactly when I hoped, he worked with others I had hired to ensure the projects were managed in an organized fashion. I entrusted my home to him and he really stepped up. The work was immaculate and my home really looks beautiful. You won't be disappointed at his level of professionalism or kindness. Thank you Thomas!

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

I can't recommend Bob highly enough. After getting scammed by a previous contractor, I was left…read morewith a mess of a flooring job and a lot of stress. That's when I found Bob and I'm so grateful I did. From the start, Bob was responsive, kind, and incredibly professional. He listened patiently as I explained the situation, came out quickly to assess the damage, and immediately knew what needed to be done. He sent the greatest team to fix our floor, not only did they transformed my floors into something beautiful and flawless, but also clean the cement splatters on the wall, fix the hole that the previous contractor did. I'm forever grateful. I can tell his team takes so much pride in his work and it shows in every detail. They're honest, fair, and genuinely cares about delivering quality. Working with him and his team felt like a breath of fresh air after being burned once before. If you're in Austin and need hardwood flooring done right, this is your guy!! No shortcuts, no surprises- just excellent work from a person you can trust.

Dudley called me to set an appointment to give a estimate to replace flooring. That day & time…read morecomes and he never shows up. I called the office to find that he was still in the shop, not even on the way or trying to make the appointment anywhere near on-time. I feel like I dodged a bullet with these people. If you don't show up, not even call to say you're running late, or to reschedule the appointment, you are showing who you really are. It demonstrates a blatant disregard for the customer's time, shows a lack of common courtesy, and is a red flag that you can't be trusted to behave in a trustworthy and professional manner.

Except for the fantastic work done by master craftsman Travis on our flooring, this would be a…read moreone-star review for Quality Carpets & Floors. Everything else was a struggle, and it cost us quite a bit more than our original quote because Dudley never answered our questions about costly details except to say "we'll take care of it." Again, the work done by Travis was amazing -- see photos -- but we paid almost $3000 more than the original quote because Dudley never gave us prices on anything we asked about, specifically leveling our very uneven concrete floors. One problematic doorway transition was never addressed except Dudley's "we'll take care of it." Dudley came over several times to look at it -- with no specific resolution discussed -- today he told us that transition would be an additional charge. No thanks. So now, almost five months after starting the process, our whole-house flooring job is not complete because the hardwoods are covered in smears of glue -- and we have no transition in the big doorway -- but we've already gotten three invoice notices! (And speaking of invoices, they don't accept any credit cards for payment, only cash and checks.) I'm not sure if it's because this is such a small shop and Dudley is disorganized or if this is the way he always does business, but I'd recommend you go elsewhere for flooring in Georgetown. Other than master craftsman Travis, we do not recommend Quality Carpets & Floors.