Pros: The sales reps we've worked with are friendly and nice. They seem to know their stuff about…read moretheir products, and they carry a wide range of inventory. We used them for carpet replacement, backsplash demo and install, and floor demo and wood install. The sales reps are very agreeable and are good salesmen...confident in their products/service and make lots of promises. Have a pretty quick turnaround with ordering and install. Depending on the scope of project, they send in a large crew to get in and get the job done. Cons: The quality of the job lies in whatever crew and Project Manager gets assigned to your project. The sales rep becomes a middle man of trying to give "the customer is always right" vibe (or "let's keep the customer happy") AND "got to keep the PM happy or he'll probably leave the job with his crew". Sales rep will say, "yes, we can do that, let's make it right." Then the PM comes in and says, "the slab was uneven, that's normal, nothing we can do about it." The "we can fix this portion of the job, it's easy, just need to do this..." then becomes "choose the worst couple of spots and we'll fix those" because of pushback and excuses from the crew. No quality control. I'm giving two stars because they did a good job with our carpet installs, and our Sales Reps were nice guys. Just wish our "nice guys" could have had a crew that knew what they were doing and took more pride in their work. I've talked to other customers that had other crews work on their projects, and they did not have any of the same issues as we did. And they were surprised when they saw the pictures I'm posting.

All emotions aside, here are the facts. Covid Move- My…read morefamily and I moved across the country in 2020. It was a difficult time to find services for our new home and we settled on Lonestar Carpet for all of our carpet and laminate flooring based on a handful of online reviews that looked promising. The sales rep we had told us we were getting the best of the best (price was not our biggest concern as we wanted good value and longevity) and that we would get years of good use and value from our $8k + purchase with his company. Red flags- Right away there were problems. The pad we ordered was not the pad that showed up on installation day and one of the installers told my husband that he had never installed flooring before that day. When we called, the rep told us that he had misquoted us for the wrong pad and getting the correct pad would add thousands of dollars and weeks of time to our install. We were frustrated but we made the call, we didn't have weeks to wait. We had already put off moving in to get this job scheduled After installation- The installation of the laminate flooring was shoddy and the transitions started popping up right away. We also noticed seams in our carpets within a few months. We tried to call several times and got no answer. The companies who provided the materials refused to talk to us, sending us back to our rep. We ran in circles. It is what it is- The time in our life was incredibly chaotic and we made the decision to do what we could to mitigate the issues and moved on with life. Looking back, I wish I would have had the bandwidth to push harder or drive to their corporate office to talk face to face, but things in 2020 were difficult and we let it go. 2023- time for new laminate- The problems with the laminate had gotten so bad we decided to replace it once and for all. We found another company with lifetime product and installation warranties and set the date. My husband pulled up the old flooring and the reason for all of the lifting and cupping became very obvious. There was no moisture barrier installed on the concrete sun floor, no preparation of any kind, nothing. We looked up the installation manual for the flooring (we still had a box in the garage) and found a guide from 2017 stating that a moisture barrier of at least 6mm must be installed on concrete sub floors. "We could just walk away" - We called the rep, he and his boss took two days to get back to us. When he called us with his answer it was that "the company changed its policy on moisture barriers in DEC of 2020 and since our floors were installed in August of 2020 "we could just walk away from you." He went on to say "the floors have no warranty, zip" and "we don't have to do anything to help you." When I tried to tell him I had found something from 2017 indicating that was not correct he talked over me, became agitated, and told me that his company would "go above and beyond" by filling out a claim form against the flooring manufacturer. In short, Lonestar Carpet was not going to do anything to stand behind its work or its customer. Their "above and beyond" was to fill out a claim form, which the sales rep told me repeatedly he "didn't have to do." Take aways- There are a lot of flooring companies with excellent reputations. Many of them stand behind their products and services with lifetime installation warranties representing companies who offer the same on their products. Why would you choose a company that considers it "above and beyond" to fill out a form and pass the buck to the manufacturer? Why would you choose a company who employs sales representatives who yell at and blame their customers? I feel that my family and I were taken advantage of in many ways by this company. I will not be having them fill out a claim form, or provide any other services for me and I am warning as many people who will listen to shop around. Flooring is a huge investment, it is supposed to last a long time, the company you choose will be represented in your home for years. We learned the hard way so you don't have to.

Landers has a seriously wide variety of flooring options with friendly and competent staff…read more We wanted engineered hardwood with high contrast, that would fit within our budget and they worked with their vendors to provide us with multiple options that would work. We are super happy with our flooring and their installation team also did great quality work.

Lots of flooring options to choose from. Installation went very smoothly. Fast and great quality.read more

Super happy with the quality work that Ray and his team did on our master bath flooring…read moreThey were clean, courteous, and efficient. They leveled the floor perfectly and installed luxury vinyl tile. Looks amazing! Highly recommend using them!

Ray and his team did a great job! He always responded very quickly, and the cost is reasonably…read morecomparable. We did the hardwood flooring for the entire second floor and the stairs. I am usually very picky, but I couldn't find any defect from what they did. I would highly recommend this company to my friends and even to my future works.

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

Everything went great Dan and Terry helped us out with picking the right tile for our kitchen…read morebacksplash. Great people and great price. Will use again!

We just bought a house (first time homebuyer) and wanted to replace the carpeting, decided to tear…read moreup some tile too, and ended deciding to put flooring throughout the whole house (3300sqft). This wasn't a small task by any measure, and with the whole pandemic looming and everything else, wanted to get moved quickly. Tedford Distributors had exactly what we wanted, in stock, and ready to go. They were able to get installers in just a few days later, and it was a whole team. Basically one guy per room, and they came in and basically knocked it all out in a day. Great experience, I highly recommend. I have never done flooring before, but if i do it again I will call Tedford Distributors first!

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Peoples Signature Flooring did an amazing job again! They put down wood like ceramic tile in my…read morehouse, matching the tile I had in my master and replacing the existing floor. I was happy to note it was the same great team that did the original work 5 years ago. They also replaced my carpet in two rooms in half a day. I'm very happy with the quality of the work and how well everything was cleaned up. They moved my furniture with care and worked around my schedule. I highly recommend People's Signature Flooring for any flooring needs.

I spent nearly two years planning this flooring project, so by the time I contacted People's…read moreSignature Flooring, I had done a lot of research, collected countless ideas, and had plenty of questions. PSF was the third company I met with, and after my initial visit with Sam, I knew I had found the right one. Sam took the time to listen to what I wanted, patiently answered every question, and never made me feel rushed. We discussed my vision for transitioning from tile to wood flooring, and he immediately put me at ease by explaining it wouldn't be a problem. Even after the visit, I had more questions, especially about floor preparation and the contract language. Having a construction attorney in the family tends to make you read every word! Sam continued to answer my questions and worked with me on the contract until I was completely comfortable moving forward. Even though paying 50% upfront was difficult, I felt confident I had chosen the right company. That confidence was rewarded on installation day. Tony and his crew were outstanding. I want to give a special shoutout to Tony and Johnny whose attention to detail was exceptional. It was obvious they take tremendous pride in their work, and it shows in every room. The staircase, in particular, is a work of art. Tony also noticed the original stair trim wouldn't match the new baseboards and suggested replacing it. That extra attention to detail made all the difference. The new trim, along with the beautifully caulked and painted baseboards, gave the entire project a truly finished look. Everyone who visits comments on how beautiful the floors are, but they also notice the quality of the workmanship. That's the highest compliment I can give. Based on my experience, I highly recommend People's Signature Flooring to anyone looking for beautiful floors installed by people who genuinely care about doing the job right.

We bought our home in Austin and originally hired another flooring contractor to install brushed…read morewhite oak engineered hardwood throughout the house and on the stairs. Unfortunately, that experience was a disaster. The floors were never properly flattened, and the installation was a complete botch job. We found Julian online, and from the start he was professional, knowledgeable, and confident in how to fix the situation. He came by, explained how he could remove the damaged flooring and would install everything correctly, and gave us a reasonable timeline and rate. We decided to move forward with him, and we are so glad we did. Julian and his two crew members were outstanding. They were always on time, incredibly respectful of our home, and as clean and careful as possible throughout the project. Their professionalism and attention to detail really stood out. Julian also kept us updated throughout the process by sending photos and videos along the way, which gave us a lot of peace of mind and helped us see the progress being made. He also went above and beyond when we asked to add extra work to the job, including tiling our fireplace and removing a built-in bookshelf. Not only did they handle those tasks beautifully, but they patched the wall and ceiling so well that you would never even know the bookshelf had been there. Julian also installed the flooring on our stairs and made a few recommendations about the flooring pattern that ended up making a huge difference in the final look. His experience and eye for detail gave us a much better result than we even expected. What started as one of the most stressful parts of our homeownership experience ended as well as it possibly could have thanks to Julian. We only wish we had hired him from the beginning. We highly recommend Julian to anyone looking for a professional, skilled, and trustworthy flooring installer. Thank you, Julian, for making our vision come to life with such a beautiful and professional installation of our brushed white oak.

We hired Julian to do our floors and he and his team did an amazing job. Always kept us informed of…read moretheir progress and very responsive. We would totally recommend Julian for any flooring project.