Extremely helpful: 1. Scheduled to meet my needs 2. Alerted me when on the way and showed up on time 3. Had a couple of unexpected problems (my mistakes). Solved 4. Finished slightly ahead of quoted work time 5. Charged me original quote. OUTSTANDING JOB read more

I called CarpetNow yesterday and they scheduled a person and a time to meet me at our marina and I receive a follow up email confirming who, when and where they would meet me. I also told them I would be in the bench by the tram door and he confirmed he would meet me there at 10am. I rearranged my day to drive to the lake and meet them out there. At 10:30 I called their office and the same girl that scheduled me said that she didn't see me in the schedule then came back and said oh it was yesterday morning. I explained that I hadn't called them until yesterday late afternoon so that was impossible and read her the email I received confirming I was correct. She then said oh well he is sick today and she said he told her he contacted me, which was untrue via phone, email or text. She said she would just reschedule. Well I don't want anything to do with a company that is that can't get themselves together from the get go. That was a waist of 2 hours for me and they couldn't care less. A company that isn't more competent than that isn't getting my business or more of my time. read more

Carpet Now makes the process easy with top quality product and a fine installation team. Tim was great at introducing the DreamWeaver carpet, which is very comfortable under foot. We were able to choose the color needed. From deposit to install was 10 days, and saved us at least 30% vs. the competition. The install team led by Leonel was excellent from start to finish and clean up. They even moved our furniture aside and back onto the new carpet. Beautiful! read more

Working with CarpetNow on our new build was a pleasant experience, to say the very least. We made an appointment, had said appointment with the sales associate, received our estimate and the payment for deposit all in the same day. This was all without having to drive out to a showroom. The installers were able to come out THE NEXT DAY (we chose an in-stock option). Not only did they have EXACTLY what we wanted (a specific, office- like carpet for residential), but also the quality of the work and the finished product are stunning. Great communication and overall experience 10/10. Tim, Leonel, and others, who I didn't get the names of: Thank you so much for your time and hard work!! read more

We had carpet left over from work in another part of our house and decided to replace the carpet in our master suite. We had to buy some more of the same carpet to cover the job, so Carpet Now had to figure out how to make the various pieces fit together and cover the space. Their lead guy, Leonel, did a great job of figuring it out and the crew did a great job of installing it. They were friendly, efficient, and moved the furniture, too. We would definitely use them again and we highly recommend them. read more

Great job, reasonable price, prompt service! Recommend Carpet Now, and will use them again.

Online info says "standard furniture moving". I asked ... they only move little items and said they do NOT move heavy furniture "suggest you move the heavy things yourself". Dealbreaker. read more

I recently installed carpet in my home and used Carpet Now's service. I am super impressed by the service Tim provided, he is very kind and considerate. As I was doing a remodeling of the house, I had to change installation date two times and Tim promptly accommodated me. The quality of the product they provided is excellent and value wise lesser than Home Depot and Lowe's, on top of that the whole experience was hassle free compared to big retailers. read more

It only took two weeks from consultation to completion to make our home feel new again! The in-home consultation with Tim was great! I told him the aesthetic that I was going for and he presented me with a few samples at a time so that I wouldn't feel overwhelmed. Tim was patient and helpful throughout the process and even suggested the zero percent financing option. I ultimately decided to go with the Suffolk Liberty carpet and the end result is perfection. Many thanks to Jerry and his team! They arrived before 9 am and were done before 6 pm! Don't sleep on Carpet Now. True professionals!! read more

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It feels strange writing a review for a Carpet Company, but they really knocked the experience out of the park. Chuck was our sales manager and he was incredibly responsive, professional, and overall easy to work with. Refugio Z. was our installer and was equally professional and worked nearly the entire day to get our carpet installed just right. The Company was very competitive on price and they also were great at utilizing technology to facilitate reminders / invoicing / etc... so there was really no question mark throughout the process on what was going on. Most construction / renovation experiences are usually a huge miss but Carpet Now has really impressed me with how well they've optimized what they do. Highly recommend anyone looking for carpet replacement / installs to give them a call. read more

I finally made the decision to replace my carpet after 5 years! The only reason I even reached out to Carpet Now was because of the reviews so I thought it only fair to repay the favor. All the reviews are true! We are a week in to our new carpet and couldn't be happier with the results! They were quick, efficient, extremely communicative, had amazing response time and best of all REASONABLY priced. I had 2 other companies come out to give us estimates before carpet now and Carpet now beat BOTH bids by $200+. Chuck was extremely friendly and knowledgable about which options would be best for our pockets and the look we were going for! They bring samples ON SITE to choose from which was wonderful for us to be able to see and feel in real time. Shoutout to Chuck for being extremely patient and willing to big chill in the couch while we went back and forth with our decision Lol If we ever need any more work done, I'm definitely reaching out to Carpet now first. Ya'll - AND they cleaned up when they left! I mean GOOD too! I'm talking no crumbs left behind! read more

I reached out to get an in-house quote to replace the living room carpet at my rental. Chuck reached out promptly and got me scheduled. He came over with lots of samples and we picked one that best matched the rest of the house. He was able to get a team to the house a few days later to install the carpet (which only took maybe an hour or so). The whole process was quick and easy. The prices are very reasonable and competitive, and the team did an excellent job and even cleaned up after. I'll definitely be reaching out again for any future carpet needs. read more

Chuck was our sales rep & provided great service, follow-up & competitive pricing. The install team was absolutely fantastic! Virginio & 2 of his sons carpeted our large house in 1 day. They didn't mar walls or furniture, & they kept cleaning up after themselves as they progressed through the house. When the job was finished it was almost impossible to see where the seams were. We gladly tipped the crew as they left! read more

Messaged them, scheduled a consult within 2 days, carpet installed by the next week in our master closet. Beautiful product, great service!

Impressed how quickly Carpet Now contacted me and showed up at my house with samples of different carpet options and the different prices. I went with a cost effective carpet selection that made the house look new after a perfect installation. Part of the installation involved rooms that were not perfectly square or rectangular, yet the carpet installation team made it look as though the new carpet was one single, continuous piece. Very nicely done. Thank you! read more

I am so sorry that I put this company name up today carpet today I have not had any work from them but I may need to look in to Ben company Empire what the name that came up but I am sorry so keep up the good work thank for letting me know it was not your guys at all read more

Tim was very friendly and easy to work with during the consultation phase. He helped us select the options that fit our needs without being pushy or impatient. The crew arrived on time and we're also friendly and professional. They got the job done in a timely manner and cleaned up everything before they left. I highly recommend Carpet Now of Austin. read more

We were replacing the carpet in a property we put up for sale. they did an amazing job, the quality of the product is amazing, and the house looks like a million $$$. The whole process was a breeze, and I got all my thousands of questions answered promptly. I will highly recommend this company and will be using it again. read more

Great experience using CarpetNow. I had to flip my house (while being remote) and Tim made my life much easier by sending me samples via mail. He also went to the house, took measurement, made an estimate and sent me samples within a week. Great customer service, extremely responsive team, and extra shout out to the folks who installed the carpet for leaving the place in great shape when they were done. The pricing of the carpet was also reasonable and their payment system is swift and easy. Would definitely recommend these folks. read more

Showed up on time. Did a great job. Cleaned up after themselves. Will recommend to anyone who listens. PERFECT!

From the first contact with Tim through the installation everything was A+. I was pleasantly surprised that an upgraded carpet and pad was less than I spent at a big box store 10 years ago!! The installers were fast, professional and did a fantastic job. They even used a blower to clean out the garage and driveway after they were finished, as well as swept any area in the house they were in. All the furniture was put back perfectly. Additionally they asked questions when they weren't sure about certain things. Fantastic!! read more

Excellent experience! I highly recommend this company. We chose one of the more affordable options and the carpet feels like luxury material. Everyone from start to finish was amazing to work with. read more

What a wonderful experience! Very accommodating! I got the information I needed.... their prices and service are so great. Definitely recommend. read more

Old Fashion Customer Service! Chuck came to my home and showed us some samples of carpet. I knew how much the whole job would cost before he left. Chuck made the whole process very easy and gave us great customer service. Carpet Now installed a few days later. Omar and Virginio installed the carpet. They were early and very organized and their customer service was amazing. Omar and Virginio were professional and hard working. We highly recommend Carpet Now we will recommend them to our our friends and family. The whole process of dealing with Carpet Now was so easy and enjoyable! Thank you Carpet Now we will be back! Lore Harris read more

Carpet Now has an interesting business model--I called and made an appointment, and the salesman Tim brought samples to my house. Tim helped me understand how much I should spend on carpet and how much on pad to get what I wanted. I had done some research, but touching and walking on the samples helped me decide. The installation was flawless--I can't see any seams (how do they do that?) and the crew completely cleaned up after they finished, including vacuuming the carpet over and over. I moved the small things out of the way, but the big furniture they moved and put it back exactly as they found it. I honestly could not be happier with the service, the communication, and with the final result. If you are in need of flooring, call Carpet Now. You will not be sorry. read more

We love our new carpet! We had a small issue with the installation, nothing big, and they took care of it ASAP. Chuck ( the salesperson) showed up on time, was professional , and no pressure. Installers were professional, and cleaned up after the job. I would definitely refer!!! read more

We recently replaced carpet in our condo. Went with CarpetNow based on their good reviews here. My experience was consistent with the praise they have received. Chuck was very friendly and hardworking and visited us twice, once to measure and once to bring carpet samples. Scheduling, emails, and in-person communications were very prompt and efficient. Installation by Jerry and Gustavo was meticulous, careful and skilled. They cleaned up very carefully and even helped us move and put back bulky furniture. This is probably as good as it's ever going to get in Austin! If you haven't replaced carpet in your home before: (1) make sure to discuss with the team in advance how much space is needed for parking their very long van (as carpet rolls are very long) and where they can roll out the giant roll to cut it, (2) how old the prior carpet and underlying fastening material is, because additional hours may have to be factored in if what is beneath the carpet needs to be replaced and redone as well. It can be a laborious and artisanal job - carpet isn't just a peel-and-stick thing! read more

Based upon previous customer reviews, we decided to use Carpet Now to replace our carpet. Chuck was our salesperson and was exceptional throughout the process. He stopped by with samples and made a second trip with more samples to give us even more choices at different price points. It took only 2 weeks for our special order carpet to come in. Jerry and his brother handled the installation and did an incredible job. They moved some really heavy furniture and were extra careful to avoid any damage. The carpet looks fantastic! Chuck even came by at 5:30 on a Friday as they were finishing up to ensure that we were satisfied. Great customer service from everyone I came into contact with at Carpet Now! read more

Really great experience. Due to travel and a crazy work schedule, we didn't order carpet in advance, for our rental home. We wanted to do a quick turn on the property for a new tenant, so we needed carpet....and needed it NOW! They came out and measured and gave us samples. Three days later we had beautiful and plush carpet already installed. And honestly, it was the same price or better than somewhere else. Chuck was a pleasure to work with. Ben was prompt with returning text and scheduling the initial meeting. Use them. You'll be glad you did. read more

We were on a very tight timeline to replace our carpet. Carpet now was quick to give us the quote and replace the carpet within a week. They have great selection of carpets readily available in stock. Installation was also flawless. read more

They were super fast and professional. We had about 2000 sq feet of carpet replaced. They did an amazing job and had very competitive pricing! Would highly recommend to anyone and will sure use them again if we need other work done. read more

The team did a great job, carpet looks great and they did a complete job from start to finish.

Great job by the Carpet Now team to make the whole process easy. I appreciate that they did exactly as promised including arriving on time, completing the work with care and leaving everything clean. read more

Had them replace the carpet a house I was selling. A guy met me at my house with some samples and got the job done quick. The carpets looked great and there was no mess anywhere. Oh, and they were 30% cheaper then anyone else I called. read more

They ware amazing they did such a great job and the guys who came ware super friendly and knew what they ware doing

We've had an excellent experience, right from the start, with CarpetNow. Chuck, our sales representative, was friendly, knowledgeable and professional. He helped us pick out the right carpet and pad and then got us on the install schedule immediately. Omar & Virginio we're our installers and they're work was fantastic. They completed 3 bedrooms including moving all furniture and did a flight of steps in about 4 hours. The carpet looks great all around and they did a great job of cleaning up after the job was done. Great job CarpetNow and team! Thank you! read more

Company: I was blown away by the level of work hos team was able to execute on short notice. He delivered quickly and was thorough in providing a high quality product. Team: Ben and his team were outstanding. They were professional and incredibly competent. They followed up quickly and made it very clear how and what they were going to do. read more

Carpet Now was amazing to work with! Made the initial appointment online, which was very easy. Chuck showed up on-time and in a mask with several samples to check out. Scheduled the install the weekend after. They arrived at the beginning of the time window given, and were finished with my one-room install in under two hours! The carpet looks great! Extremely happy with my experience! read more

Such a great experience working with Ben and the team at Carpet One! When I had originally scheduled them to install a runner on the stairs I had to cancel the day before because we had some issues with the treads on our new stairs that Ben recommended we get fixed first. They were flexible with rescheduling, the team showed up ON TIME which I've discovered is very rare when working on home improvement projects and did a beautiful job on top of giving me a much better price than the other two options I spoke with! Will absolutely use them for future projects and recommend them to other people! read more

Carpet Now - Austin - Carpeting Near Me - Austin, Texas

Carpet Now is an excellent company that can give you great service and a decent price. The guy that came over to give me an estimate, Chuck, was especially respectful and helpful. The installers were hard working guys who really knew what they were doing and one guy had more than 29 years of experience in laying carpet. I'm so happy with this upgrade and recommend this company. read more