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    Lone Star Carpets

    3.7 (62 reviews)
    Closed 8:00 am - 3:30 pm

    Services - Lone Star Carpets

    Carpet binding

    Carpet installation

    Carpet removal

    9 More Services

    Carpet repair

    Epoxy coating

    Floor installation

    Floor refinishing

    Floor repair

    Floor restoration

    Tile installation or replacement

    Tile removal

    Tile repair

    Lone Star Carpets Photos

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    Recommended Reviews - Lone Star Carpets

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    Joy D.

    Absolute nightmare! We did not have the opportunity to appoint the best floor installers to do this job but this was the company sent. We have been displaced in our own home for far to long waiting on honest work to be done. We received laminate flooring "manufacturing defect". We were told the man in charge would step in and over see the work the first day, did not happen. We were told the floor would be done in 1 day, did not happen, they did not have the equipment to finish and left early. I was told I may be able to come choose some options, that did not happen. The floor chosen was a drastic color change in the scheme of the home, additionally very dull, very dirty looking, I was not able to walk on it without shoes! I assumed it would change once it was "finished". The previous floor which was clean, shiny and beautiful. What we received was not near the quality we had, looking at it, you automatically knew something was wrong. Everyone who seen the half done floor on day 1 assumed for sure there would be good clean up to remove the grit, harsh surface, and a good polish of some sort done to finish off the floor to restore the shine and rid the floor that was covered in foot prints, hand prints, streaks from the workers. I called the contractor and inquired about the time frame to finish and clean up the floor. He stated that there no finish, no top coat, no polish. He then said it could be a manufacturing defect after talking to his worker that was present He finally came out and recognized the "defective" laminate. He proceeded to call the manufacturer and ask what could be done. We do not want or need or desire a product like this. You are paid to do a job, then do it right, make it right. There was an attempt to "clean" the floor using a PH balance 32oz spray bottle that he purchased for an entire home, the installer was told to "just clean it and see if it helps" as the contractor left out the door, so using 1 dirty hand towel to do it with the attempt was done in the master bedroom and no improvement, you wipe, you see the wipe, he did the whole room. He proceeded to stop then and leave. Harsh reality is this was not going to work or hide the bad material. The contractor said he would have the person from flooring "come out next week to see the floor" but stated even then he doubted they would do anything about it. The floor must be all removed and done over, what a waste of time, energy, stress! Beware of the nail glue, I was not informed of it, and talked about allergy sensitivity at the initial visit. The glue was used for floor border trim. I had a terrible reaction for 2 days from it (with air purifiers going) I was told from the worker to go "find heavy things" to place over the trim to keep it in place. Im not suppose to lift anything heavy and all our belongings are displaced. We will wait to see what happens :(

    Chet H.

    I just had a great experience with Lone Star Carpets replacing the flooring in a rental house. Jory was knowledgable and brought over samples for a variety of options. Once I finally decided on what I wanted, they were able to do the install the next day. The quality of the materials and installation were good and the price was fair. I will use them again.

    Ridge in Barry's Study

    Don't use these people. They do not stand behind their work. Their installation is sub par. We had a fire at our home and had to have the carpet replaced. Insurance paid for roughly half and we picked up the rest out of pocket. We found the carpet we wanted at a reputable local dealer. Their bid included new technology 2 inch pad and an enhanced warranty, The insurance company's contractor insisted we had to use Lone Star. We did get a 3 inch pad of old technology. But the installation was defective. There was only a 1 year warranty on the installation work. The defects in the installation did not start to show up until 10 months later. They started small and grew larger and more numerous over time. Unfortunately, that was at the beginning of the March Covid 19 shutdown. We are in our 70s and just hunkered down to try to stay healthy. When we got our vaccines and contacted Lone Star, they said the warranty had expired. We asked for a dispensation due to the pandemic. They said no. We needed it fixed anyway, so we asked for an estimate to fix it. About a month later, Curtis Reilly the owner, sent a bid to fix it for $600.00, but we would have to hire furniture movers to get the 2 rooms in question ready for repair. We didn't want to hire a furniture mover so we searched for a carpet repair company. Nip Tuck said they could fix it for $400.00 and they would remove the furniture. We agreed to move the light stuff we could and unload the file drawers. They did a great job. What ever you do, don't trust Lone Star Carpet. They did not stand behind their work, and also over ordered on the carpet. We had to pay for it and ended up donating it the Habitat for Humanity Restore. Avoid this company or pay the extra costs! After this repair, other bumps have appeared. It was an installation problem. It was repaired by re-streching the carpet. See our review of Nip Tuck Carpet Repair.

    Stairs
    Amy W.

    Solid selection, excellent service. C.T. was our salesman. We purchased a new wood floor--our old tile was removed. His crew came and did the job in one day very efficiently and well. C.T. warned us about the mess and the noise of the machine. We were able to block off other areas with thin plastic drop cloths. We did have some issues with the stair nosing color and the installation--glue seepage and a couple of scratches. No problem. C.T. was going to fix anything that was a problem.There was also a discoloration problem with the stair nosing; C.T. brought the Mohawk rep out to inspect it and, eventually, the stair nosing was replaced by Mohawk--a perfect match this time--again--Installation was excellent and the workers were extremely courteous and neat. I would not hesitate to recommend C.T. and Lonestar carpet and flooring to anyone!

    Poor finishing work around doors.

    Not being familiar with the Round Rock area, I asked my realtor for a reference to replace carpeting and tile with new linoleum plank flooring. The floor itself turned out great with only a single board popping out a few weeks later after the install (see picture). The flooring itself isn't my issue. My biggest complaint was with follow up and completion of detail work. The caulking around the floorboards in the entire home was shoddy workmanship. There were also places in the home (after being freshly painted by another contractor) where there were several dings on the walls and a long gouge on another (the master bedroom. -- my guess is that some of the flooring planks were scraped against the walls accidentally). My painting contractor graciously came back out to refinish the dings that were not even his fault. I pointed these issues out to C. T. Lee (the contractor I was working with) and he arranged to send his crew out to review and fix the issues. The easy stuff was fixed (the straight caulk lines), but the detail around the doors and corners (the more challenging work) was never done properly. I continued to voice my concern about how awful it looked, but it fell on deaf ears. In my opinion, the work was never completed professionally and it was left at that (after a heated argument with C. T.). I could've done a better job myself with the finish work -- it really looked like an amateur did it... or a monkey. I've uploaded pictures from every room to show what I'm talking about for reference. I'm not happy how this project was left unfinished. The home has since sold and the new owners will have to live with it or fix it themselves because C. T. made it clear he was not going to go back out to complete the job (again, a heated argument). My final thoughts are, that if you don't mind a quick install with shoddy finish work, and no concern about how you treat or work with a client, then Lone Star Carpets is your kind of place.

    My new floors from Lone Star. Love it.

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    9 years ago

    They were on budget and on time. They finished when they said they would. Paul showed up with samples in hand which made it very easy.

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    9 years ago

    Excellent service! Great communication! I would definitely recommend Lone Star Carpets!

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    Ask the Community - Lone Star Carpets

    Review Highlights - Lone Star Carpets

    Since the beginning of the quote process David Burk with Lone Star Carpets was extremely professional and thorough.

    Mentioned in 10 reviews

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    Timbercreek Floors - Haven White Oak

    Timbercreek Floors

    (91 reviews)

    We had tile in our home when we moved in but we wanted something more modern looking and nicer to…read morewalk on. We contacted Timbercreek and loved the speed by which they could come and give us the quote. the gentleman that showed up was very professional and nice. He measures our house and then sat brought in some pieces for us to look at. My wife enjoyed the quality and selection that they had and I enjoyed the app that showed what the finished product would look like in our home. They took a picture of our living room on their phone and then the app would add the flooring we wanted to see. They also had the samples with them. So with both of those we felt like we were able to make a well informed decision. After we picked the flooring they sat down with us to go over the quote so we understood each part. They were very professional every step of the way. The total cost of everything was broken down so we felt well informed on everything on the page. When installation day came the crew showed up right on time. They didn't give us a four hour block of time that we had to be there for like some other service oriented businesses. We knew what time they were going to show up and they came on time. The installation crew were professional and answered the few questions we had. I was amazed at the speed by which they could do things. Our whole project was completed in only a day! It looks fantastic. We love it. We get complements on it when friends visit. The value it adds to our home in just appearance and feel is awesome. The professionalism by which everything was done from that first call to set up an appointment to the time the crew left and the house was finished was flawless. We highly recommend Timbercreek to anyone who is looking to redo their floors. I attached some before and after photos.

    We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

    Lone Star Carpets - carpetinstallation - Updated May 2026

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