Roosevelt was super patient and helpful while he helped us pick out the perfect carpets! I really…read moreappreciate his insights and he made some great points I hadn't considered! Then Joe Garcia installed the carpet and he was great! Super professional and fast! He went above and beyond when he noticed that our floor transitions were old and worn out. He made it so that we don't have to use transitions at all! It looks so much better!

Wonderful value, great customer service, would absolutely reccomend for future carpet needs.read more

We had our floors installed a few weeks ago and we are in love!! Fred's crew were efficient and…read moreprofessional, I have already referred to family. My concerns were answered promptly by the installation team with no problems. Give them a try!!!!!! Thanks #Wilson's

Misleading information. Took lots of personal information from me, but did not provide service…read moreafter that

I'll not ever give my service to this business. After almost getting hit by one of their drivers…read moreback last month, I blew my horn at the driver as I swerved to keep from getting T-Boned, as I pull up to a stop light, this driver lays on his horn as he blows past me. I call the business the next day, and get hung up on. I call back. No answer. I leave a message. I call back, and get hung up on yet again. I've yet to receive a call back. If they care that little about how horribly their drivers are driving on the road, and even less about returning a call because of a complaint, they care nothing about whether or not they get my money, which they won't.

Love the work they did! They showed up when they said they would, easy to talk to & did an awesome…read morejob on the floors. Paid attention to the little details, cleaned up after themselves, and made the whole thing was stress free. 10/10 would recommend totally worth every penny. Thanks guys

I hired Jeromy Hines and his team to complete the work on my flooring that had been started and…read moreincorrectly installed by another individual. Jeromy was quick to assess the situation and provide an estimate for the work and he and his crew did a fantastic job getting the installation done the right way. They were friendly, easy to work with, and even took on additional projects after the flooring was done. I highly recommend Jeromy for flooring installation or repairs or any other carpentry related work. He has 29 years of experience and it shows. We plan to have him back again very soon!

We have a baby on the way and we wanted to replace the carpet in our first floor because we have…read morepets and it was just nasty. We visited several locations, but this place was already following a mask-on policy (COVID time... yay) and offered a large variety of flooring options. In my tour around Austin, I not only noticed how many different businesses were not following any kind of norms in regards to social distancing and masks which concerned me. The moment I step into their showroom we were greeted by Todd. He was kind, funny and honest. I remember that I called earlier and he asked me to come by the showroom and I was horrified to leave the house. Visiting the store felt safe and I do not even buy groceries at the store now... so that says a lot. Once I chose my color, we got our estimates. Everything looked on schedule until I changed my mind about the color of the floor (I blame the color deal on the pregnancy because I am not insecure in those types of decisions). I remember how I called Rhonda about to cry because I changed my mind. We needed to keep the timeline because of the baby and things in Austin were just getting worst with COVID. I can share with you that they made my floors happen in the original timeline. I am not sure how it happened, but they made it all work and I am now very in love with my floors. The installation crew was very polite and fast. The installation had a lot of attention to detail and the work was neat and clean. I can tell you that I felt safe in every step of the process and they were A+. I am already making plans for the future and they will be in those plans. This company rocks and please do not hesitate to use them.

I worked with Cody Dorris for some flooring I ordered over $5500.00 worth of product…read more Before ordering I was told the items would arrive the next day if ordered before 3PM. So, it was ordered in the early AM well the next day nothing, the 2nd day nothing. Finally, the order came in and moved to the install location. Boxes were inspected and damaged items came from the warehouse. The warehouse just taped up the boxes and sent them out anyway with damaged product. To top that all off the Pflugerville office would only refund a complete box and not the individual planks (yes, the charged me for damaged product) As far as Cody Dorris, seemed like he would say (lie) anything to make the sale. Also, the order was not delivered 100% 18 days later still no answer form the warehouse as to the remaining order, nor will they refund the for the late product. NOTE make sure you order what you need and not over order, they do not refund the returns. This is not my go-to store, I found better service and product elsewhere.

Mr. Tomei is honest, dependable, reasonably priced, and does very nice work. He showed up exactly…read morewhen he said he would, after so many others had stood us up. I drew a picture of what we wanted for our tub surround and he produced it exactly and we LOVE it! He was also honest with us about our floors - our house is just too creaky and wiggly for a tile floor to work. I appreciated that he told us that, when he certainly could have said it was no problem, charged us and put it in, and a year from now just shrugged and laughed when the floor looks a mess. When we finally move to a house with a concrete foundation, this is who I'll call!

Great service and quality! Heidi was our representative and gave us fast quotes for the areas that…read moreI wanted vinyl flooring. Our installer team led by Rumulo did an amazing job. I would highly recommend Floor Kings!

Heidi was very helpful with good communication. The…read moreinstallers were very quick and did an excellent job

TOWN SQUARE FLOORS. - LAWSUIT We contracted with Town Square…read moreFloors in Georgetown, Texas to install tile on our patio and front porch. About 2 years later we discovered dozens of loose and some broken tiles. Mr Bizzell (owner) came out this one and only time and tried to convince us that the ice storm was the cause. Being naive we originally accepted this, later discovering that this was not true. Over the next couple of years the problem got much worse. Tiles on the steps leading to the front door and back door came loose and broke. A painter stepped on another edge tile and it broke and caused him to take a painful fall. During this time my wife underwent several serious surgeries each requiring a wheelchair, walker or cane. It was far too risky for her to use either the front or back door as she would have had to walk across all the loose and broken tiles, then step off where the tiles were completely loose and broken. We live in Sun City, and her senior friends were apprehensive about coming over to visit and assist her during rehab. As the tile and health issues continued to deteriorate we both called Mr Bizzell numerous times seeking help. He refused every time. Our last call was from my wife while she was using a walker, and Mr Bizzell refused to even talk to her. We then gave him written notice of the hazard and he still failed to respond. Reluctantly we went to Small Claims Court. Mr Bizzell employed a Legal Firm dealing in Construction Law. Despite the huge disparity in legal expertise facts are facts. The Judge ruled against Town Square Floors and awarded me 100% of the repairs and 100% of my court costs. As of this Review, Town Square Floors has ignored our request to honor the judges decision, and continue to blow us off as they have from the very beginning. It makes us wonder how a company that is so clearly responsible (and confirmed by the Judge) for the defect has no problem, just walking away and leaving the customer holding the bag. Maybe even worse is how Town Square Floors appears to have no remorse for their treatment of a 75 year old severely handicapped woman. What are the priorities, ethics and moral values of those operating Town Square Floors?

My refrigerator leaked overnight and ruined a house full of hardwood floors. The kind folks at Town…read moreSquare Floors helped me with obtaining a quote and once I received my insurance settlement, I had them tile everything except two bedrooms. They made everything easy from the tile selection, to the installation, moving furniture and appliances. This is a family owned local business a I recommend them to anyone who needs flooring. They do a great job.

Katrina and her team are top notch. I always feel good knowing we are referring the best of the…read morebest to our friends and clients. And if you need a specific flooring and can't find it, Katrina will track it down for you! Highly recommend Flohr for great quality and service.

Flohr installed our new tile and hardwood floor and we are extremely happy with Oscar and the…read moreentire crew. We lived in the house while they did this, though almost everything was in the garage, the guys covered the remaining furniture, cabinets and appliances to keep the dust down to a minimum. They worked long hours to finish the job and cleaned up afterwards. Did a great job on the molding as well. I would definitely use them again.

I called Alex on Friday and he was able to accommodate us on Saturday. He was professional and did…read morean excellent job cleaning the carpet in our entire house. We had stains on the carpet in our living room and now our carpet looks brand new. I was extremely tired of looking at the dark traffic path on the carpet and the stains near the door, but thanks to Alex the stains and dark traffic path are gone. I'll definitely use this company again and would recommend it!

Quick, efficient service. I didn't think our carpets could be refreshed liked they were with just…read moreone cleaning!