Terrible service for the older employees and younger ones is nicer a friendly. I hope older employees can learn with the younger ones

I really wanted to give it 5 stars but it just felt wrong given how unhealthy everyone tells me the food can be.

The food and staff are amazing. My favorite McDonald's to visit in NY. Beautiful historic building. must see in person.

Terrible Ordered one burger and it took them 20 minutes to respond Bad service Bad food read more

It was absolutely amazing, fast service as well as friendle servers. The food was delicious, and the drinks were as well. I 100% recommend.

Ok, the structure is nice- used to be the Denton homestead. That aside, they have some issues with the employees not being able to fill orders correctly. I eat here now and again and it always seems to be a battle when you are at the drivethru - #8 with a large coffee? I get #8 and large and small coffee- no, no I just wanted a large coffee. Large coke? no coffee! Large coke? grrrrr After that is settled, I get to the window and ask for salsa for the #8 burritos. Salsa please. Salsa? What is salsa?! Salsa - for the burritos. The girl is looking at me like I have just asked her for her virginity! So, amazingly enough, I say it in Spanish to her and DING - the light goes on and she produces: salsa. I dunno maybe I said it wrong the first 3 times? This has happened too many times in the past as well - even when I park and go in there always seems to be some mother battling with the person behind the counter who does not have a firm grasp of the language. Other than that it is a McDonalds with all that goes along with being a McDonalds. read more

A MUST see. This mcdonalds looks like it is built into a mansion. If your in the area and in the mood for a burger it's worth just coming to see this place. You will never see a mcdonalds like it. They have pictures of the history of the location scattered about, showing how it used to be general store more than 100 years ago, and snapshots of what happened in between then and now. Upstairs is usually roped off with a velvet rope. they have a bar but geared for children. I think its they weirdest thing I've ever seen but very cool. This upstairs area with the soda bar has a TV and other kid oriented stuff. I have seen many children's birthdays held in this location and if your looking for that kind of thing I believe it is a very affordable option. My parents always used to throw my birthdays at McDonald's when I was a kid but never at this location. Only downsides are that there is no ironically soda fountain, and don't give re-fills read more

"The landmark commission wouldn't let them tear down the historic mansion they purchased, so they restored the outside and converted the inside to a fast food restaurant." Holy shit. I will never eat here, and I don't think anyone else should (C'mon...you're eating chicken toes and grease. Get over your denial), but if this isn't the classiest looking McDonald's I've ever set eyes on, I'll be damned. It's not an eatery, it's a tourist attraction. I was half expecting a Colonel in a white pressed suit and bow tie to stroll out, snacking on a Big Mac. Five Stars for style and architectural sex appeal. read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

Really good McDonalds, the employees are one of the nice people you will ever meet, it's really clean and they bring the food to you while you sit at a table. Nicest McDonald's I've been to yet read more

I'll start by saying that our food was typical McDonald's, so no problems there. Where the problems cropped up was their ability to handle curbside delivery. We put our space number in and waited for our food. A gentleman came within a few minutes and handed us two bags. Problem was it wasn't our order. I side I go and wait at least ten minutes for them to get my correct order. I. The meantime the same man tried to give my wife another wrong order while I was inside. Very poorly run McDonald's! read more

The food is pretty good. The breakfast is disgusting. Good if you're in a rush. Staff looks bored. Chicken nuggets are good.

I typically don't review chain restaurants, let alone chain businesses in general, but on rare occasion certain businesses stick out like a sore thumb. Now this is McDonald's; everybody knows about McDonald's. I'm a little confused as to what to rate this place. I came with the intention of actually giving this location about four stars because it's a very unique McDonald's. Upstairs (yes there are two floors) there is a gorgeously, just short of tacky, decorated space-themed party room available for birthday parties for children. I just think it's so cool looking (again brings me back to my childhood days). I've been coming to this McDonald's for yearssssss. McDonald's was always a treat for me. My grandma would take me here and we would sit in the booths (the ones you see upon entering). Now today I come here and the Indian lady (yes it seems to only be here) FUCKS up my order every single time. On the rare occasion me and my co-worker slide in there, we obviously go with the intention of fulfilling all of our other co-workers orders. We make shit easy. We do separate bills WITH separate money; what could be so hard about that. Multiple times she leaves shit out of the order and just "forgets" to give it to us. Were usually running on 15 minutes. We don't have time to go through everything, it should just BE THERE. Anyways I and WE have stopped coming here...it's not worth the hassle. If I have kids some day, I hope this place still stands so I can take them upstairs to the party room. The whole ambience of this McDonald's is really something genuine, but sambhar the service sucks! read more

McDonald's - McDonald's decked out for Christmas! - Fast Food Near Me - New Hyde Park, New York

Whoah. Is that a McDonalds in a mansion? I didn't even want McDonalds until we drove by this location and then I screamed, we must check it out! The parking lot was pretty full when we pulled in (I'm guessing a pretty popular location) and so we found parking on the side. When we walked in, the place looks like the interior of the house (a pretty house that is) with seating on the sides with loads of lighting. The cashier was on the left of the house. There was no line when I was there and I ordered soft serve in a cone. I didn't really look at the menu but my boyfriend pointed out to me they had mozzarella sticks (I wished I saw that because I would want to try that) and I'm guessing their dollar menu is a bit limited. After I ordered my soft serve, I gave them my credit card without them asking for it and later found out that a soft serve in a cone here is $1.29. Other locations I've been to have the soft serve on their dollar menu so I was a bit surprised when I saw that it was not a dollar here. I'm not sure if all their prices are a bit higher but their soft serve is. Would I come here again? Meh. A McDonalds is a McDonalds and after seeing this location once, I don't feel the need to come here again. read more

McDonald's - Soft serveeeee - Fast Food Near Me - New Hyde Park, New York

Very uh..."different" looking McDonalds. I doubt it's built like this in the City. Nice and clean. Good prepared food also. Other than that the only thing wrong is the traffic light to leave there. It's takes extremely forever to leave. read more

Both stars are for the aesthetics of this McDonalds. Zero stars for food and service. Been here quite a few times since it opened, but the last time I visited, the food we were served was not hot or fresh. In particular, this location was testing mozzarella sticks at the time, so I ordered some. They felt and tasted like they had been sitting under the heat lamp for quite some time, terrible. My other big complaint was, the self serve condiment station was almost completely bare forcing customers to have to ask at the counter for just about everything besides ketchup. It's really sad that they don't even try to live up to their "McMansion" nick name. read more

Pretty cool McDonald's. It gets stars for being different. Sure it's strange, and sure, a mansion shouldn't become a McDonald's but hey it made the experience of eating McDonald's a bit more interesting. The only problem to me, is that the area by the windows is a bit chilly other than that, I had good experience here, the service was good and I'll probably stop by here if I'm in the area with a craving for McDonald's again. read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

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Check your bag at the drive thru always something missing interior is always messy dirty tables etc

Always great service with the same employees. Love the McMansion. Take everyone there out of state. They love it. Just saw the turquoise arches in Arizona. Still New Hyde Park NY is the BEST. read more

The customer service at this McDonalds is horrible. The manager, Salima, took my order and the total was one thing. I got to the window where Mimi told me another total. I asked her to double check and she said that Salima wasn't available. Salima then magically appeared while Mimi was asking "do you want your stuff?" Mimi also acted like she didn't know Salima. Give me a break. The problem wasn't resolved and their nastiness was unacceptable. read more

I had been craving a Big Mac after seeing the President eat one on his plane. I searched "best McDonalds NYC," and this unique location came up in the search. It looked cool from the photos of the outside so if I was going to choose to go to a McD's why not go to the best? This former mansion is cool from the outside, but that's where it stops. I pulled into the parking lot to find a car just randomly stopped in the middle of the entrance lane, and lots of beat up garbage cars parked out front. Indepedence, Ohio has a beautiful two story McDonalds that is very fancy, and after walking into this location, Indepedence is by far the better specialty restaurant. This location was old and beat up on the interior. Dirty, uncomfortable lighting, beat up ceiling tiles, just a bad experience. Ordering was a challenge. A woman cut me in line but I let it go. The cashier was bad, her coworkers even worse. One called the wrong order number and my order went to an unsuspecting kid. He realized their error and handed me the bag admitting he already ate a few fries. Thankfully the cashier realized her coworker's error and had them remake both my order and the kid's order. Location clearly not worth the drive. I'd have had a better chance finding a cleaner, more modern location closer to the city than hiking out to this restaurant purely for it's crumbling infrastructure and old fashioned charm. Big Mac was pretty damn good. Fries were nasty in a good way. Coke mix didn't taste right. read more

McDonald's - Exterior entrance - Fast Food Near Me - New Hyde Park, New York

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Pretty neat and probably the best McDonald's property in the east coast. The food is standard like all other franchises. Lots of annoying teenagers ordering from the dollar menu. Disappointed there wasn't a ball pit. I can't take my nieces and nephews to experience what I had when I grew up. read more

My dad is getting up in age. It's getting hard for him to make the stairs by himself and we can't be at home at all times of the day. It's time to move good ol' dad into a retirement home... We searched high and low all over Long Island. Until we came into this location. And what a location it is. Gorgeous, welcoming and warm. AND THEY SERVE MCDONALDS!! HIS FAVORITE! Hello. read more

McDonald's - Look at that haunting hallway! - Fast Food Near Me - New Hyde Park, New York

Have you seen the pictures of this place? If you have, you should have already been here by now. It's typical McDonald's food. The same food you could get at any one of millions of McDonald's around the world. But that's not why you come here. Heck, don't even order anything while you're here. Stand back and admire the historic architecture of the Denton House. Take a few pictures. Maybe even some selfies. This place is a landmark. read more

I am an international student from Vietnam. Many of my friends from back home told me to go to this place since the decor is awesome and review to them. However, when I arrived, because McDonald in my country, we often order in the cashier table. But in here, people order through the board. I did not know how to order so I asked a guy worked in the cashier area and he helped me. However, when I got a tent to wait and they will bring in the table to me, nobody brought any food for me since I just order one ice cream and one coke. I had to wait for so long and still nobody brought anything and I had to come and asked them. The next table that is near me, they ordered nearly the same time and got the food with away and they ordered a lot of food. I feel horrible because I came to a new country and got treated differently. It makes my memory in New Hyde Park horrible and I live just near there, I live in Garden City. read more

The location is beautiful, I have never seen such a unique McDonalds. I have come here a few times and it seems like there is always an issue. I ordered 2 little cheeseburgers, they charged for cheeseburgers and gave me hamburgers, they get my Mc Cafe order wrong like 80% of the time, but it's a McDonalds what can you really expect? But, the last time I came here I felt really offended. I had an in-app coupon for a buy one Mc Cafe drink get one free, when it was time to scan my coupon and pay the coupon was not going through. So the cashier calls her manager and proceeds to tell her in Hindi that I was trying to con them out of a drink and that she didn't know how I was getting these "fake" coupons to appear on my app. The manager honored the coupon, but it's really terrible to say such things jn front of a customer. read more

best drive thru i ever had in my whole life service is 10/10 come to the best you get the best

AVOID THIS MCDONALDS DRIVE THROUGH!!! There's a low concrete pillar you cannot see from an SUV. On Saturday, the first window was open to take payment (which is usually not the case). To hand my credit card over, I drove close to the window. I drive an SUV and they have a short concrete pillar on the ground by the left side of the window which you cannot see from that height. As I straightened out my steering wheel to drive to the second window, my bumper (of my new car!) hit the pillar causing damage that I'm going to have to deal with tomorrow. For this under $10 meal, I'm likely to spend up to $1000 on repairs!!! It feels like the owner has no concern for his or her customers. Btw, before I could see the damage, the person handing me the food said,"Don't worry about it,"and laughed a little. It was like she had seen this happen before. So, I'm sending out this warning to others... read more

great service needs to be closed on holidays i mean come on workers their have family too ... they are not robots

Wish I could give a 0 star. This McDonald's location is terrible, very bad customer service from the Manager Anna. The place is filthy & trash everywhere on the floor. I ordered a happy meal with cheese burger with no onion & no pickles. I got a 4 pieces chicken nugget instead. I told the manager Anna & the she handed me a burger with pickles & onions. She kept insisting I did not order that correctly on the app. She then resultantly handed me a hamburger with no cheese. I then asked her for a burger with cheese, she refused to give it to me unless I paid an additional $1 which I did. I then realized it was the same price on the app $4.59 with or without cheese. I want to her again to Inquire about it not because of $1 but they way she treated us. She then again being annoyed and showed me the price difference on her screen $4,59 (with no cheese) and $4.89 (with cheese). I asked her why you charged me a $1 then. She just ignored me. Very bad service especially from a manager. I will never come to this filthy McDonald's location again. read more

McDonald's - Trash everywhere on the floor - Fast Food Near Me - New Hyde Park, New York

- First mistake, no apple pie -2nd, don't yell at me over a big mac -3rd, you gave my meal to the car in front of me. - How the hell does McDonalds run out of ketchup? -The cake topper: no straw. read more

Its the only McDonalds that God himself would eat in. Looks like a place you can have a wedding in. Food still sucks though like any other Mickey D's read more

I would give ZERO stars to this location if I could. Absolutely horrible experience with this McDonalds. Not even Corporate could get them to resolve the issue. This McDonald's shorts orders coming through the drive-thru on a consistent basis. They have gotten my order wrong 3 out of the last 4 times I went there. The latest...if you order a 20 piece Chicken McNuggets, they will give you 16 in the hope you don't notice. When this happened to me, I contacted the store who would do nothing other than give a phone number to their franchise office. At the franchise office, a very rude, condescending woman asked for my address. My assumption was that they would replace the order on my next visit. Instead, she sent me a check for something like 17 cents. It's very obvious what she was trying to do. The check was her way of saying I was being petty. Frankly, I have better things to do with my time but it was the principal. Their attitude was awful. I contacted Corporate on three occasions to file a complaint and they told me they couldn't get the franchise office to answer their inquiries. Horrible McDonald's location that depends on the building's historic charm and location for customers. Never ever again. read more

If you are unfortunate to go to this McDonald's do not I repeat do not try to get any help from a manager her name is SalimaShe thinks that she owns this McDonald's she will not rectify a problem she will not help you in anyway so if you can go to a different McDonald's go read more

This is a really cool looking place! It's looks like a big White House, the food is almost always hot and fresh. And you get one free refill per visit! Staff is kind of friendly. No place to play... read more

This is a McDonald's. Why am I writing a review on a McDonald's you ask? Well I will tell you why, because this McDonald's is like no other. Don't get me wrong, the food is the same and you have all the menu options available at any other McDonald's. What makes this McDonald's different is the fact that it is housed inside a historic mansion. You walk up the steps to the porch area and open the doors to a fast food joint. There is a place to sit in the back of the McDonald's that is, what I believe to be, the sun room. You are surrounded by bow windows and an array of sunshine, that is if you go there during the morning or afternoon hours. Food wise, its still a McDonald's, but sitting in that open area in the back, it is very easy to forget that you are actually eating crappy food. read more

No different than any other McDonald except they have the worst customer service. Plenty of people just standing around not helping customers. Tried to purchase happy meal toys to finish a collection and they refused to sell us the toys. They stated that the only way to get the toys was by purchasing a full happy meal and then continues to say that happy meals aren't served till 11, so we were even allowed to purchase them. How ridiculous! All other McDonalds allows you to purchase the toy without the meal. We are offering to give money to your establishment and you still refuse service. And on top of all that, the server claimed that the manager makes this a rule and she was too cowardly to come out from behind the wall to even speak to us. I'm beyond disappointed. read more

Going to give this place four stars because of the cool venue. Awesome landmark location that caught my eye right away. Eating McDonald's at the Denton house? Awesome. Simply awesome. Places like this should be more popular. Had a big breakfast and it was yummy as per usual. Taste's better than it is for you that's for damn sure. I had to stop here after riding by, I could not pass it up for the life of me. I didn't even know what door to enter because the house from the outside looks so amazing. read more

Ok, once the novelty of going to a McDonald's that is housed in a historic mansion on Long Island wears off, it's a McDonald's and nothing more. It's clean, mostly quick but could use additional seating. Every time I've been here, the upstairs is closed. The Men's room could use a little freshening up as it's old. Otherwise, it's a nice place to take the kids. They don't care where a McDonald's is located anywho! The food is tasty, the calorie count is posted, so you can make more or less "healthy" choices, and if the place is busy, the food will be fresh and hot. My fries, on this occassion, were warm and kind of soft, as if they had been laying there a while. I'm sure had I gone back to the counter, I would have gotten a better, fresher, hotter batch, but I came here for Fast Food, and I didn't want to wait. The bacon on my grilled chicked sandwich was chewy, but this is fast food and I wouldn't expect better. Because of this, the food only get's an A-OK rating from me, at best, as does the whole Mickey-D experience. I come here because my kid wants the Happy Meal toy and enjoys chicken nuggets better than any burger. read more

A pretty normal McDonalds outside of it being a mansion... a McMansion. Just make sure that if you're going through the drive through to keep your receipt and double check that they gave you what you've ordered. Ordering nuggets and fries at night usually get you pretty stale food. read more

Worst experience I had @ this branch today. The girl @ counter knew my two boys wanted a happy meal that comes with a wrist watch that is advertised and knew they were sold out. She took our order and when the guy brought mine and my boys order there was no watch. There was a cardboard car to put together. I asked the guy where are the watches with a dumb look he goes we are sold out. My kids were so unhappy with the situation and they cried. On the bottom photo show that 2 watches are supposed to be in happy meal. Very unprofessional workers next time tell customers it's not in stock. read more

McDonald's - Fast Food Near Me - New Hyde Park, New York