I had a great experience with the store manager Andy, and older white hairedgentleman with excellent customer service skills and real hustle. There was a problem with my PROMO code from the NY Liberty and he handled it perfectly. Please give him recognition, a raise, and or a promotion! read more

Came back to my favorite Shake Shack! I wound up ordering the Smokey BBQ shack burger with fries and the strawberry lemonade. The fries and the lemonade were great. The burger would have been up there too but they had a lack of BBQ sauce and the onion straws. What really impressed me today was Christopher! He is the guy who matches the trays and bags with their rightful owners. He has so much energy and very positive! That made my day here today! I walked out like my feet were floating on the sidewalk. Christopher will make your day too when you visit this location! read more

I'm back and upping my rating. First, the bathroom was in decent shape for coming at 10pm. Also, I had no clue they were open past 9pm! What a treat! I enjoyed my burger and fries and they have this new mango drink that isn't half bad. I waited a bit for my mobile order but it wasn't too terrible. read more

I usually go to the location in Manhattan or Westbury. For some reason I did not know about this location which is much closer to me. Been here about 3x already in the last 1.5 months I love the beef burgers and the specialty shakes! They need to bring the mango pomelo shake from shake shack Asia to the u.s. They are now running a BOGO specials for Halloween and I had a chance to try their chicken burger for the first time. It was EXCELLENT...and way better than c***-A-f**.. attached is pic of the onion ring. Kinda pricey at 5.5 but it was good. this location doesn't get crazy backed up. It is well managed and the staff are super courteous. I'm so glad to know about this location. read more

Shake Shack New Hyde Park - Reheating Onion ring in air fryer - Burgers Near Me - New Hyde Park, New York

Came in for a pick up order and unfortunately they forgot the chicken sandwich I ordered. I ordered a burger on a lettuce wrap and was given a double burger on two pieces of lettuce (the lettuce wrap is thicker and serves as a bun) Utterly disappointing, especially since I drove 40 mins round trip. The food was ready on time but the lack of quality assurance made this a miss. read more

Shake Shack New Hyde Park - Hamburger with a "lettuce wrap" - Burgers Near Me - New Hyde Park, New York

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This is a convenient place to get a great burger. The burgers are made quickly and to order. Fantastic shakes! Watch the website for specials and discounts! Plenty of seating and parking available. Decor is limited but the sparseness fit the restaurant. read more

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Always a great treat! New fried pickle hot dog is super flavorful and cooked well. Cheeseburger...never lets me down lol. Mini Raspberry boba lemonade is delicious and refreshing. loved it!! read more

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Was there for pickup through app. Food was ready at the exact time as I walked in. Wonderful service, food was good as expected. Packed nicely. read more

Ordered the chicken shack, cheese fries and a cookies and cream shake to go. Service was quick and the food was good. Just make sure to have your cheese fries quick or the consistency gets weird read more

Use the Shake App for free promos and for ordering in advance. Their burgers are and their chicken sandwich was pretty good. The fries are decent. Overall a fast food 4.25. read more

这家shake shack汉堡店。跟我之前queen central吃的那家不太一样，他们家的蘑菇饼饼没有很厚的会有点薄。吃起来蘑菇没有那么多的汁水，厚一点的话汁水会更有香味。这家店点餐很快，上餐也很快最近shake shack有一个买一赠一的优惠，就是你可以买10块钱的汉堡，送你一个自选汉堡，。如果你买了一个14块的汉堡，你还可以选一个10块钱的汉堡，买一赠一，很划算的多多来购买吧，活动5月31号结束 read more

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I ordered delivery, double burger with lettuce tomato onion pickle, and a side of fries. The way they do it is th bun is not cut all the way though, it's all stuffed in like a taco and tucked into paper, so if you take it out of he paper pocket like i did at home, it all spills out and falls apart. Nothing was wrapped for cold temperature delivery, and the fries were cold. The lemonade spilled all over everything- The burger was tasty but too charred.. I won't order delivery again x read more

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After making my first burger incorrect my second one came out completely rare. I couldn't eat it. read more

Shake Shack New Hyde Park - Burgers Near Me - New Hyde Park, New York

I have to say it's been a while since I've been to this Shake Shack, unfortunately I don't think I'll return after this order. I saw an add about the new Baby Back Rib Sandwich, it looked juicy and covered in BBQ sauce, so I told my friend i'll go and pick up two orders to go for us in New Hyde park shake. I ordered two Baby Back Rib sandwiches, I got an order of french fries with the first order and onion rings with the second, we were going to share anyway. Five minutes later i got to her place opened the bag, First the French fries were bites of fries that looked like scraps, and the onion ring order was a total 2 good size onion rings and 4 tiny onion rings I could put on my finger like a ring, we obviously couldn't believe it. But wait it got worse the Two Baby Back Rib sandwiches were two dried out pieces of ribs patties that must have been put into a fryer to heat up ( Big Mistake ) both sandwiches had plenty of pickles, coleslaw and BBQ sauce thrown onto the meat that did not resemble the the two pic from their App, and they didn't taste like Baby Back Ribs either. We were so disgusted and disappointed, especially after paying over $40.00 . The advertisement of the sandwich looked totally different than what we actually got I even took pics. read more

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The place is very spacious and clean. They have a kiosk where you can order from however there is still a teller if you prefer ordering from a person. The food is tasty as always. My only reason for giving 4 stars is that the person who brought our order to us had a little attitude when I asked for a straw. I did not see it on the tray and he goes "you didn't see it?".... Clearly not. I thought that conversation could've been handled differently especially if I was asking nicely. Other than that I love their food. Warning.... The lettuce wrap gets messy but I was expecting that. read more

Shake Shack New Hyde Park - Berry Cherry Pomegranate Lemonade, shack burger in a lettuce wrap (1 single 1 double), and cheese fries - Burgers Near Me - New Hyde Park, New York

Ordered cheese burger, gluten free cheeseburger and avocado bacon chicken sandwich onion rings fries and a tiramisu shake The only thing that was good were the fries Cheeseburgers looked and tasted like leftovers from the day before Onion rings were dry and tasteless Shake tasted like foam and had no flavor Chicken bacon avocado sandwich was too salty bacon was cold and avocado wasn't ripe hard as a rock. The rolls were stale and the burger patties were thin and dry Fifty dollar order was absolute crap Will never go back and will broadcast it to everyone. read more

I stopped in for lunch after not having shack shake for about a decade, if not longer, and got the double shack burger, cheese fries and the campfire s'mores shake. The burger and fries were very salty for my taste and I would not order them again. The s'mores shake was good, but can you really go wrong with ice cream? The girl handing out the food was great. I doubt I'll be back. read more

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Stopped into Shake Shack in NHP at Lake Success Shopping Center for lunch.There is plenty of seating and a large parking area outside in the shopping center. I ordered a double Shack Burger. I had been wanting a shake, so I ordered a Malt shake that list as smores flavor. It was vanilla and had malt added as requested. It notes on the board that they make these drinks with fresh ingredients daily. It tasted good but it had no graham crakers, just nuts and chocolate chips on top. The burger(s) were on a fresh roll and wrapped in an open paper. Originally, I had asked to sit-in and decided to take-out. They just placed the burger with no further wrapping in a bag with a straw and handed me the shake to go. It surficed. I am not sure if that is the way they have orders to go. I was able to see a pickup area and the people cooking the food in an open kitchen along with people on line ordering or waiting for their orders. (see pix) There is a QR on the back of the receipt. I noted on the bag (see pix) that the ingredients are natural with no hormones. The burgers were not oily or over cooked though I found them with average taste. read more

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I have been here/ordered pick up/delivery from here many times. Today I put in for a pick up order on my lunch break just before 12 pm. My order was ready when I arrived, less than 10 mins! A friendly employee greeted me with enthusiasm and had my order ready in hand. He also gave me a survey and asked me to complete it if I had time. It was a pleasant interaction. It made me think of all the times I've been here, it's always been pretty pleasant. The seating area is very tidy, lots of bench seating available. You can definitely come here with the family. Very tidy condiment section as well with water cups and dispenser, ketchup, everything you need. This shake shack is located in a busy shopping center, big parking lot but definitely has a lot of moving cars within the center. I'm usually able to find parking without an issue. I love your classic shack burger and fries. Shake shack fries are definitely my top 3 type of fries. Perfect texture and perfect crisp. Goes great with a side of shack sauce (just ask for some). If I'm up to a shake I'll usually get the black and white. Can never go wrong with Shake Shack!! read more

Shake Shack New Hyde Park - Shack burger and Fries - Burgers Near Me - New Hyde Park, New York

A great burger place with fast service, consistency, and friendly staff. The shroom burger is always made perfectly and not over oily. The cheese fries with the cheese on the side are also great. During their promotion period, the manager even gave me and my friends free mint Oreo shakes that were delicious. read more

Shake Shack New Hyde Park - Cheese Fries, 'Shroom Burger, ShackBurger, Mint Oreo Shakes - Burgers Near Me - New Hyde Park, New York

Great burgers, service is streamlined, and there is plenty of space if you chose to dine in.

I forget how good the food at Shake Shack is. The burgers are really good here. I tried the Carolina bbq burger with bacon, crispy onions, fried pickles, and jack cheese. All the flavors complemented each other very well. I had the chicken bites too. Tender hot and crispy bites of chicken with shake sauce on the side. I tried the yuzu honey lemonade. It was very refreshing and had the right amount of sweetness. Finished the whole meal off with the salted chocolate caramel shake. I am very pleased. The food was served fast, thankfully cause we came in hungry! the restaurant is spacious and will come back again. read more

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Had to leave cause they aren't dog friendly anymore but you can still order food for dogs there. Will go to other locations and the manager was rude. read more

Shake Shack New Hyde Park - Burgers Near Me - New Hyde Park, New York

Today me and my family was in new hyde park. We decided to try this particular shake shack one more time. Because the last time we were there about a year ago the food was un cooked. The cheese burgers were red it was bad.Now fast forward to today I specifically ask the cashier can I have my food cooked well done. Because the last time we were here it was a total mess up. She said ok I will ask them can they make the cheese burgers well done. When we got home and my wife tried her cheese burger it was red on the inside and the other side of the burger was some what cooked. The management should be fired this place is for the dogs.not only do the workers not listen to what the costumer wants it is a safety hazard serving half cooked food .The staff is the worst, and the cooks shouldn't be working there . I like lake success but the shake shack sucks. I done with there restaurant over there. Who ever hired these folks over there should be let go as well. I told the guy upfront I want to be able to give them four stars, if the food was well done he thought it was a joke .but I'm not laughing bro . I think the guy was a manager. My cheese burger wasn't any better half cooked garbage. My chicken sandwich buns & sandwich was Soggy ,wasn't a good look or taste. This place is a waste of the public's money and should always be exposed to their antics. I reviewed hundreds of restaurants but this is my last review on this garbage location. read more

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5 star cheese fries are goooodododododod cheese burger is goododododododododod drinks are gododooddoood

whats the point of ordering ahead? ordered ahead for pick up only to wait 20+ mins because the worker told me my order wasnt rdy yet after i told her my name and which it was apparently . waited and waited because they give you a face if you ask incessantly. couldnt take it anymore, asked them again and they pointed to the bag thats been on the counter for 20+ mins. by then the sandwiches were cold. so really. what is the point? read more

We love this place. There are always a wait when you go there. Doesn't matter the time. The best thing is to order in advance on the app and go there to pick up. My kids love the food here. The burgers are just your all American juicy burger. Delicious! The fries are great too! We love spicy fries, plain fries and cheesy fries! Yes we ordered 3 orders of fries! The fries are always so crispy! Highly recommend. read more

Shake Shack New Hyde Park - Fries galore! - Burgers Near Me - New Hyde Park, New York

Ordered burger frankfurter fries a d a shake. After eating the burger then the frankfurter one hour later got very sick. All night and today my stomach was a mess. Not a professional kitchen. Stay away from that restaurant read more

You pay extra for avocado you don't get... also they give you one piece of lettuce that doesn't even fit the burger. Burger is mid even when you get the things you want on it. read more

My family is visiting from California. They asked if we have something like In-N-out burger ... the closest thing that comes to mind is Shake Shack. Ambience - Pandemic feels like it is almost over. Dining room is open with all tables available. Only thing that is pandemic era is that the ketchup is still served in packets instead of letting you squirt it into little dipping cups. Food - the burgers are juicy and moist. The beef has a higher fat content than competitors like 5 guys. I ordered the shackburger which has a slight kick to it from the cherry peppers. The fries are crinkle cut and crunchy. The hot dogs were ok, but I would stick to the burgers. read more

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I like coming here because the burgers and fries are great. I would normally give 5 stars but on this day, they missed. Not on food, but service. I ordered at the kiosk and waited. And waited. And waited. After 20 minutes I had to say something. It seems they forgot or missed my single burger and fries. So they had to prepare my order. I will say, the manager Phil handled it professionally with an apology. He even offered free item coupons for a next visit. I won't give up on you SS, I will return for hopefully a more efficient visit. Oh, the food was amazing once I finally received it. Thank you Phil for taking care of the customer. read more

Came to try their new truffle sauce burger. Definitely looks different from the picture, but still tasty. The sauce wasn't purée on top but you can taste it when in your bites. Crinkle fries and cheese fries were a must for my kids. Shake Stack ( beef and deep fried mushroom) was my classic favorite. Also tried the chicken stack burger which was ok. I will stick with the beef. One disappointment was the chicken nugget pieces. Batter was already falling off before we touched it. Portion was small with some pieces are little. We ordered 10 pieces. Taste was so so but definitely not worth the price. Another down side was they ran out of ice. It was a Saturday afternoon. And no WiFi. But yes, I will return for the beef burger and fries! read more

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Can't believe I never rated this place. The burgers smell so good they are permanently etched in my thoughts and every time I pull up I forget to check in. I realized I lived 20 minutes from this place like 6 months ago and have been here about 6 times since then. Today... today I sat down for lunch with my kids. They gave a clean bathroom and decent social distancing protocols. Helpful staff and tasty foods. Like today they had a freaking Korean fried chicken sandwich. I should have indulged but I couldn't say no to the classic cheese burger or the chicken bites. I got a shake and fries and my kids did as well. They only time they got my order wrong I was gifted with extra good what s wild night that was. These folks know how to run a great burger spot. read more

Shake Shack New Hyde Park - Korean style fried chicken - Burgers Near Me - New Hyde Park, New York

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In my opinion, Shake Shack has some of the best burgers out there. The Shack Burger and Shack Stack are awesome! The Shack Stack features a large portabella mushroom fried with a crispy outer shell and loaded with melted cheese on a standard burger patty. The Shack Burger is your typical cheeseburger with a Shake Shack twist. The patties are made with some of the highest quality beef I ever tasted in a burger. Service isn't the quickest but the employees are friendly and given the nature of fast casual dining, the wait is not too long. read more

The one thing that I find shake shack lacks is size. For the price I'm paying, I feel that the burgers should be bigger. Nevertheless, it was a nice treat for myself that was gone in less than 5 minutes. Please make the burgers bigger. read more

Shake Shack New Hyde Park - Burgers Near Me - New Hyde Park, New York

Location is dirty. Attempted to use the men's bathroom downstairs discovered poop smeared all over the floor. Couldn't find anyone to let them know. Was disgusted and left. Food was good. It's shake shack. But let's be honest. Without someone running the place it's a bunch of kids running a fast casual location. I don't think I'll be back to this location. read more

Shake Shack New Hyde Park - Burgers Near Me - New Hyde Park, New York

The food is made to order and always fresh. Can't go wrong with the burger, fries, and lemonade. Then an after dinner vanilla milkshake to top it off. read more

Shake Shack is god tier for fast food. Basically every food item on their menu is flawless. Except maybe the dog treat section. I have no idea why that's there. Humans don't eat kibbles, right..? The food is incredibly consistent and is just as delicious as every other Shake Shack. To differentiate this location from the others, there is a 99% chance you will find parking while dining at this location. The line is like, 5 people max. The exit to the strip mall is also right next to the building, so you can peel off quickly without having to deal with pedestrians, bumps, and endless stop signs. My favorite is the Smoke Shack because the cherry peppers are such a sharp contrast to the beef patty which heightens both flavors. The cherry peppers are worth the extra 1.5 IMO. Their new ShackMeister burger is tasty, but I'm not convinced the shallots are worth the extra dollar premium. Their fries aren't my preference, but they're the best crinkle cut fries I've had because they're always crispy with an excellent crunch:potato ratio. read more

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Clean, efficient shake shake location. Only ordered a shake, which was absolutely delicious, and it came out pretty quickly. Place was pretty crowded but food kept coming out and the systems and structures in place worked well read more

I love Shake Shack's double burgers. The meat are well done and the standard pairing of lettuce, tomatoes, pickles, and shack sauce are great. I came here during Covid times. I ordered pick up through online, and within 20 minutes it was ready. It had separate entrance for pickups. Really professional in Covid service. Definitely like the place and its service Will come here more often :) read more

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