Top tier mcdonalds in terms of cleaniness and large parking lot. Came on a weekday for breakfast and food and service was top notch. Wish they had a section for condiments. had to ask for any condiment. Overall large, feels like someone house that was retro fitted. Overall would come back sit down or takeout for older kids as this place has no play place. The food is very similar to any other mcdonald. Come here for easy sit down and easy parking to avoid any issues with other people read more

I know what you're thinking, McDonald's? Has Hell frozen over? I thought you don't do fast food! I do lean more towards independently owned restaurants with their own character and flair but you can't get any more character and flair than a McDonald's modeled off a Pre World War 1 mansion. Well the franchise more or less claimed the once abandoned and dilapidated mansion but I digress. Coming here for the aestethic alone is worth it. The upper floor is inaccessible but the first floor is enough to house a moderately sized McDonald's. It may look out of the ordinary for a McDonald's spot but that's the point of thus location, it's supposed to stand out. This place also has a unique service that I don't think I've ever had from any other McDonald's. You can have your order served to you if you're planning on eating in. Something unique from Mickey D's other than Shake Shack and Chick Fil-A having food served to you as the norm. As for the food, it's standard fare. Mine was pretty good but nothing that you wouldn't expect from McDonald's. Maybe the fact that the food was orderly could be a plus, lol. The Big Mac isn't my favorite but they had the value meal of it for $8 so I had that along with the Gold McChicken sandwich which was pretty good. Everything was a solid $17 well spent. read more

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I was attracted to this location because it sits in a historic building which was acquired by McDonald's in 1985 intending to demolish it to build a new structure. North Hempstead and residents of the New Hyde Park community sought historic designation and finally granted in 1988. This McDonald's location is store number 12000 at 2045 Jericho Turnpike in New Hyde Park, New York. They serve the same menu as other locations. A shelf for mobile orders also stand visibly. The service staff are friendly and the restaurant is clean despite previous reviews saying it isn't so. It is also handy that each table is branded with a table number for mobile orders. There is lack of condiments, napkins and the like for customers in the open area, not even at the ordering counter. Trying to get attention was also low. The only interaction I was able to get was when my order was brought to my table. It is also sad that the upstairs section is blocked off. It would have made for a great view. It's supposedly only available for private parties and was usually busy on the weekends. Couldn't say that was true on the day of my visit. I am also saddened that the exterior of the building is not well kept despite this being designated as a historic landmark. Please do better. read more

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Wow! I will never look at McDonald's the same! When we pulled in the parking lot it looked like we were going to some type of mansion I took a look around first when we walked in and I absolutely love this place! Who wouldn't want to eat here! Not only was it something to look at from every angle, but it was also very clean (including the bathrooms). There was someone walking around every few minutes to make sure that the dining room was up to part, I love that! We ordered a little bit of everything (from the kiosk and took a number). My number just so happened to be 15! My Birthday! Filet o fish and fries were nice and fresh! Cheeseburger and small fries were fresh as well! And my nuggets?! Crispy and hot! That's why I have this place 5 stars! Not only was our food perfect, but the service was also top tier as the person behind the register brings out your food according to your number. It's like I was at an actual restaurant, not fast food! 10/10, would definitely recommend! read more

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I was excited to eat here today with the kids. The outside is so beautiful, but the inside is a madhouse. This place is messy and dirty! I've seen a truck stop bathroom cleaner than the inside of this "mansion"! The service is so SLOW and Pathetic! It was a big disappointment! I stopped eating my fries halfway because I was so disgusted by the trash everywhere. read more

McDonald's - Beautiful outside - CHAOS inside - Fast Food Near Me - New Hyde Park, New York

I went there to see if the inside is just as beautiful as the outside. The inside is remarkably clean and well lit. The tables are clean and floors are also. The service is the only issue I had , I ordered through the kiosk for table service, I took my number waited 5 minutes and no food. I asked an employee he said where you order from the "kiosk " I said yes! he says oh that's why! He said 5-10 mins , 20 minutes passed still no food, I was upset because in with two toddlers who are not so patient and hungry! Never returning to this McDonald's they need to pick up the speed! read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

Excellent service and the cleanest McDonald's I ever been too. Food was fresh and tasted great! read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

I've been to this mcd twice and had a great experience both times. This is a very historical and beautiful location. It's very organized and clean and the staff is nice. Food was made correctly and well both times. Def move this location read more

THIS PLACE STINKS!!!! The lady servicing the drive thru window today June 10th 2025, in the morning at 7am who cannot speak English at all, is one of the worst people in customer service ever!! When she took so long that my mobile order number ran out, because she made me wait by the window , I couldn't use my rewards! Her answer was I'm the only one here,!!! So instead of a 99 cent coffee, I had to pay 3.99... When the hell are you going to gift her a retirement package & get her off the line!!!!!!! I should have bought this place when it was Dallas Ribs, but because it was historic,I was allowed to mess with the structure, and that is why you morons were able to buy it!!!! Anyway she stinks z& screws a lot!! You guys just don't notice it!!! read more

McDonald's - Mobile app number she said didn't work - Fast Food Near Me - New Hyde Park, New York

If you're going to eat McDonald's, you might as well do it in a mansion. I've driven by the McDonald's Mansion a few times over the years and finally decided to stop by and eat in. It's an old converted house, complete with glass rotunda, bay windows, and an upstairs balcony area that's unfortunately roped off and just for parties. Theres a framed photo of the original estate, along with a plaque with some of the details. There's a ton of wood and columns with plenty of seating all around. There's a 24 hour drive through, but if you're coming here, I say eat inside. The food is standard with no specials or anything, and the service is too. Overall it's a really unique location and absolutely worth a visit. read more

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If you plan to go to McDonald's in Long Island, go to this place! Service and food are pretty standard however, the location, the exterior, the seating inside and views from the windows definitely stand out. The building has a long standing history which you can read about on the photo frames of the wall. This is a renovated mansion and I like how it makes me feel like I'm dining at a nice restaurant but eating Mc nuggets. Location is a 5 star for sure! But some tables were not cleaned up very well so, we had to clean it a bit more before sitting down. read more

McDonald's - Outside - Fast Food Near Me - New Hyde Park, New York

We don't typically order Mickey D's but had a nostalgia attack remembering road trips in the 90's where we'd share a 20 nuggie pack while driving. Ordered one here because we saw the special "Ronald McDonald" house livery when we drove past. Ordered on the app and walked in to pick up our order because we wanted to see what the inside looked like. They said "absolutely no can do" drive up only. We got back into our car, drove around the corner to the drive through, which had about 6 cars. Our turn, we said "ST48", they said "FT68"? We said "Frank Thomas four eight", they said "huh, what?". A few more rounds of back and forth then, "drive up to the first window". "ST48?", we don't have that order. Showed them my phone and the paid confirmation email, then "oh, that order". 30 minutes, 20 nuggets. No need to post pix of a box of nuggies, they're probably the same everywhere. Saw some news report about McDonald's sales being down Y-O-Y, totally justified. It's not due to the economy. read more

Here for 10+ years unfortunately every single time without fail they forget to give me ranch dressing or dressing ordered. When I ask them for it after checking they make me feel like I did something wrong. I know it seems minimal and annoying that I'm even making a yelp review about this, but when I order food for my friends and family, and there are no dressings in my order, it becomes disappointing. It's either they forget a dressing or forget and item of my order. read more

This is by far my favorite McDonald's. Aside from a converted mansion, it's super spacious and clean. They have both counter service and kiosk, but the best part is they even have table service. Yes the staff will bring your food over. Spacious parking lot in a quiet neighborhood. read more

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Awesome place every Mc Donald's should look like that, very impressive spacious eating area, very nice and clean plenty of parking, very unique place to eat and basically you can just sit and read a nice book, Price are okay you can uSe the app to get good deals, the food it's okay not Like the old school McDs when I was growing up the food tasted better "Mc Ribs", they do have table service which was also surprising, excellent staff, very professional and helpful. I will drive all the way from Queens just to eat here, there's also a drive thru and its family oriented, family friendly. read more

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Like other people have passed by forever but never the opportunity to come in I enjoyed it the staff were funny sort of mock going at each other but all in good fun I think we need more of that these days read more

REALLY cool interior & exterior, like no other McDonald's truly. However, we were charged twice even thought we told them we had paid already, and the fries were not warm:/ Sad:/ read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

Horrendous! Please never order from the Uber Eats or other apps where they are left to complete your order. They don't read nor do they care to get your order correct. This is not rocket science! If you go in person, please double & triple check your bag. Anticipate that they will not get the order right. You will consistently find items are missing. Sauce selections are WRONG. They will swap Diet Coke for a REAL COKE. It's insane. Missing fries etc. Ordered on Uber eats, then had to refund and reorder. SECOND ORDER WAS STILL WRONG. Please for the love of God, do not order from here. read more

This McDonald's is very welcoming compared to the rest. They have The Best fish sandwich ,best fries. With superb service. Quick service price is like a little steep. Big parking lot. Nice seating area inside and out read more

The manager and the rude employee denied me access with a service dog after indicating several times I have my id while my dog sat by myside. The guy proceeded to wag his finger, pace back and forth, basically talking to himself. He refused to hear me say that I would like to show identification to the manager. He insisted that " the Spanish speaking managers don't understand English" and refused and said even if it is a service dog they are not allowed inside After embarrassing me in front of the entire staff, customers at McDonald's and causing mental distress, his manager came out to tell me to order but I had to leave because my dog was signaling and alerting me of mental distress so I had to leave because of the distress this man caused me This was the most unethical, illegal custom tee service experience read more

Anything but fast ! Anything but accurate and a rude manager who does not alert customers the entire system is down- leading to long waits served with managers crap attitude about the delay. No - system locked up was not his fault - but piss poor attitude to unknowing customers is! This location has been slower and making more mistakes. Even Queens Village w the beggars is more welcoming read more

I saw an advertisement touting McDonald's Breakfast sandwiches. On 6/30/24, I decided to get one at my local restaurant. Although the restaurant is a former mansion, the service I received was DISGRACEFUL!!! I attempted to utilize the McDonald's app. I kept getting messages that the item I ordered was unavailable at this time (breakfast item at 7:00 AM.) After I made a few attempts, my credit card company texted me, suspecting fraud. I was charged for my meal approximately ten times. I decided to go into the restaurant for assistance. When I entered the restaurant, NO employees were stationed at the cash registers. I attempted to speak to the employees in the food prep area. NOT ONE OF THEM SPOKE ENGLISH!!! I finally ordered my meal at the lobby kiosk. I wrote an email detailing the indifferent and unprofessional service that I received at this particular McDonald's. I received an email from Samantha Fleming, a customer service representative for McDonald's #12000. In her response, Representative Fleming conceded that the McDonald's app was not working at the restaurant when I tried to patronize it. Her response then included a lot of corporate propaganda about the benefits of using the McDonald's app. Not one word about the cash registers not being staffed or the lack of English-speaking employees to assist me. I wrote back to Representative Fleming requesting that my account be credited with the points I missed because I could not order with the McDonald's app for my purchase. I NEVER heard back from her!!! So, I will NOT purchase anything from this McDonald's restaurant (#12000) again!!! I will also be deleting my McDonald's app. Fortunately, there are many delis, diners, and other fast food restaurants in my area to purchase my breakfast. Although the outside and interiors of McDonald's (#12000) are beautiful, the customer service is TERRIBLE and NOT worth the money they charge!!! The franchise owner should be ashamed of the TERRIBLE CUSTOMER SERVICE!!! read more

Built in the late 1920s, the beautiful McMansion had its 1st Yelp review 14 years ago.. This colonial style building is especially charming outside and has 2 floors of seating including a double staircases. McWedding anyone? It is McDonald's Restaurant #12000 as per the receipt. Apparently the landmark commission wouldn't allow McD to tear down this historic home. So it remains. An old photo by the cashiers says it was owned by the Denton Estate (like the namesake Denton Ave road). There are a few steps to walk into and out of the level where the kiosks and counter are to order, pay & pickup. Whole place feels roomy and clean, though the interior dark wall color seems too dark and stark for such a historic building. Love the round room with the glass walls and the bay windows. Located On the north side of the intersection of Jericho Turnpike and Nassau Terminal Rd (1 traffic light west of Denton Ave) read more

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You can not judge a book by its cover. Looks great outside but cramped seating and 2nd floor closed . Also everything is priced $1-$3 more than other McDonald's nearby. Service is quick but they do not bring food to your table even if you request it on the app . read more

This McMansion is pretty clean. My DisBestie, Boocow, and I came here after a late-night errand run. She got herself a delicious Filet-O-fish meal with iced tea, which in her words were "questionably delicious". As for me, I redeemed my rewards for a large mocha McCafe frappe, with three espresso shots (yes, 3) to stretch my rewards milage (only drank half, as it was after 10pm). My frappe was made to order, and --surprisingly--the taste rivaled that of its competitor, the 'Bucks. Housekeeping staff ---which is what I would call them being at THE Mansion-- seem to be quite efficient, cleaning off every area in sections and blocking it off so it would stay clean for the night. The kiosks in the front worked for selecting your meals---up until you had to "get a tent number". The problem was there were no tents left on the stand (I guess the staff put the tents away after a certain hour at night, but don't tell the customers coming in?). Luckily, I used my app to order, which was also questionable if that made ordering food faster or not. I'd give this 3.5 stars, the rounding up comes from the ambiance (if you can call it that). Despite the hiccups, I'd consider coming here again, especially since I can chat with a friend late at night in a noshing nook where no one would bother us. read more

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Terrible terrible customer service! They never get the orders right! There's always missing items. It Never fails. If it's not that then they always have you wait at curbside parking when ordering in the drive thru. They never give you the food promptly. This is fast food, it should not take this long. Then today when ordering large drinks they gave us cans of soda and never mentioned that they didn't have large drinks when ordering. The McDonalds in the hood has better service than this fancy looking McDonalds. read more

Every time I order thru the app. I always get shorted something. This time was the medium fries. I learned my lesson check my order before I drive home read more

If you want some stale fries, filet o fish, and quarter pdr w cheese, this is your place!!! Soda was ok.

The McMansion.....I'm lovin' it. Me and my friend Jeff often go here for some high quality food. The prices are steep and the coupons kinda stink, but hey if we got money to spend, this is where we go. The soda is always fresh. The fries are always hot, unless 2 times ago when mine were lukewarm. But I don't hold it against anybody....nobody is perfect and if they say they are, it means that they are lying, and nobody likes liars. But I digress. The food great. The Egg McMuffins are to die for. So good and easy and the egg is fresh. The Managers run a tight ship here. Once Jeff ordered, "I want like a #2, 2 Cheeseburgers." And the cashier rang it up for 2 orders of the #2 meal. Jeff just paid, didn't do the math that like $17 or $18 is too much for a meal. But hey, he always struggled with academics. Believe me, the school struggles now transferred to the workplace. When we got the order, Jeff noticed the mistake. And boy, did the manager throw a fit when we complained! We felt so bad for the young cashier, may he be golden wherever he is. Jeff did say it was good though. read more

McDonald's - Fresh French Fries - Fast Food Near Me - New Hyde Park, New York

Easily the most aesthetically pleasing exterior of any McDoanld's I've seen. It's on the west bound side of the Jericho Turnpike. It closes the storefront early, but has open drive thru until midnight. read more

McDonald's - Fast Food Near Me - New Hyde Park, New York

The lady with the purple hair should be fired. She is a manager and continued to argue over a mishap with an order for the family in front of me in the drive thru. I literally heard this lady yell at the family demanding them to get out of the drive thru. I heard the man driving the vehicle say they had already paid using the app and then the manager continued to yell saying she doesn't work with the app. Incredibly unprofessional, this lady is making a mockery out of the management position and the company. Her ending statement to this family was "call the number on the window and say your spoke to the lady with the purple hair".... She was yelling this so loud I heard her clear as day. That is crazy ! 10/10 do not recommend read more

Ordered from here through Uber eats. Sandwiches and sauces were completely wrong. Ordered deluxe sandwiches that's supposed to come with lettuce, tomato, pickles, ketchup, etc. just got bun, meat and pickles on one. Bacon in the other (didn't order bacon). Not that difficult to get these orders right. Also, ordered hot mustard and they sent honey mustard. read more

I received the following PM from Mike M. and added a picture in the review that was included, how awesome this is!! "Was just surfing and came across your McDonalds visit. That resturant at one time was our family home. It was an Italian Resturant owned by our family back in the 40's, then leased out to others for some time until the mid 80's. My bedroom use to be upstairs on the left, front. Such good memories whenever I go back to visit. The cooking area use to be the bar and kitchen area. Thanks for the nice write up." read more

McDonald's - Picture received from Mike M. This used to be his house. - Fast Food Near Me - New Hyde Park, New York

My sister sent me this location on IG.. I drove 50 mins to be exact to take my family. I thought it would be a nice lunch to my suprise the manager was rude. My grandson has allergies and we were asking simply questions. The cashier was asking her if the nuggets had dairy and she just continued to walk away speaking in Spanish saying tell them I don't and that's it. This happened August 7, 2022 @ 2:40pm. Mcdonalds need to educated their workers on how to better reply to questions about allergies and not to walk away while questions are being asked!! I wish I didn't have to choose a start to submit this! read more

If you really feel like you need to eat McDonald's for some reason, then make sure you come to this one so you can tell people you've been to the fanciest McDonald's in America. Other reasons to come to this one include the extremely nice and friendly staff, which is completely unheard of in NYC, and the fact that they give you free refills on soda. McDonald's fries have been, and always will be, some of the best ever, fast food joints and overpriced fancy restaurants included. Wait for a fresh batch to come out, and hate yourself as you zone out and eat every single crispy one within seconds. Also, those new mighty wings aren't terrible. This was good for my one McDonald's fix for every 10 years, see you in another decade. read more

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yo I've been waiting for fuckin 20 minutes service is garbage as fuck manager do something better

Large coffee is only a buck?! Can't beat that! And they accommodated my custom order of egg mcmuffin sans cheese. Fast drive thru, no complaints here today. Wish they served oatmeal without the brown sugar for those of us watching the glucose intake. If they did, I'd give them another star! read more

10/20/20 Order 1601 they forgot my 6 apple pies in the order. I noticed it by the time I came home. I should have checked earlier

The food and staff are amazing. My favorite McDonald's to visit in NY. Beautiful historic building. must see in person.

Terrible service for the older employees and younger ones is nicer a friendly. I hope older employees can learn with the younger ones