Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

This Macy's was interesting. They had a lot of summer clothing despite it being October. That…read moresurprised me. They did have a lot of boots to choose from. I tried on a couple pair of boots but nothing really jived for me. I did end up purchasing a Calvin Klein blouse. The store is spaced out nicely. I think there were three levels. A nice lady helped me in the shoes department. She took the time to answer questions even though she had lots of customers around her. That was the opposite of the clothing department where it took quite a while to find someone to ring me up even though there were no customers. This is probably the nicest department store in Downtown Boston. They also have a Starbucks on the first floor.

Hello my name is Abhi I want to file serious complaint about your Macy store the lady staff who was…read moreworst and very very very RUDE. Her name is Shamenaa at Macy she was super rude at Washington street Boston Macy at ladies hand bags department. She was racist and plus she gave me wrong information.. Shamenaa at ladies hand bags department she had BAD BAD attitude problem and even she told me lies about applying Macy's credit card it will be soft run and it won't be hard inquiries in my credit report which I checked it she was completely WRONG. I checked my credit report it went to hard inquiries. Even she was so so rude she didn't said no thank you no hello and no smile on her face: my god I had worst and horrible customer service by this very bad attitude rude staff name Shamenaa. My god I was very disappointed by her service & she gave me fake information about no hard credit run it will be.. I Won't recommend and won't come back to this Macy store at Boston bcoz this lady staff name Shamenaa didn't had no good manners..

Beautiful high end mall with a Lulu, canada Goose, restaurants, viewing deck (costs $), and lots…read moremore stores. Great space and lighting and central location. Recommend!

I used to adore this place. But now it's just as depressing as the other gentrified, dull, and copy…read moreand paste store fronts at other malls. Newer isn't better. The whole atmosphere is cold, not inviting and boring. No distinction, character or charm. Before there used to be. Under better prior management I presume. Removing the iconic waterfall? Big mistake. It was elegantly paved with small penny fountains. It was timeless. This urge to just nuke what was beloved to make everything look like a clinical and soulless hallway. All employees at almost every store are glued to their phone and not present at all to customers. You don't make money that way. Even the joke of security guards are glued to their phones outside Gucci. What a joke. In unpredictable and trying times like these, inflation isn't going anywhere and high end stores need to actually try. It was never this catered to the 1%. You could actually go to a restaurant or store and not feel like you've been robbed and facing a debt to pay off for a year. Management can waste their breath saying that Copley was simply updated to keep up with trends. Well, you failed. There's no heart, hardly any selection, all classic architectural which features attracted people from all over the world - destroyed where you do not know where you are. What once was a place of wonderment, excitement and to spark your Christmas Spirit, is now simply a drain of disappointment as you go home with a sigh. Management - you don't have to bother responding. You obviously made decisions to destroy the good made by top notch engineers. It's too late. Sad.

This is an open email complaint about the horrible, lazy, clueless "Generation Z" employees Target…read morehires! Target Re: Thank you for your recent feedback! I have some novel ideas you should implement immediately into your store employee's customer engagement protocols and policies! I also recommend you forward my suggestions to your CEO Mr. Brian Cornell! Your late founder Mr. George Draper Dayton must be doing "gymnastics" in his grave in the Minneapolis' Lakewood Cemetery, to see what has become of his company in 2026!! The reason I was so angry the evening I was shopping in your store was because, I have equity in your company! I am an active shareholder of Target corporation (TGT)! I own shares of your company in my investment portfolio! I came very close to sweeping my account at Fidelity Investments and liquidating my stake in Target! I pray the CBS TV show "Uncover Boss" sends an executive from your home office , to go uncover and see all the lazy, arrogant "driftwood" employees, that are destroying your brand and reputation! I would also like to say, the evening I was attempting to purchase only 2 items, your lazy African American employee had zero electronic guests/ customers at his register!! This is the second time he has done this to me! He made me wait 25 minutes, still no electronic guests/customers were attempting to make electronic purchases approached his register, while he wasted 25 minutes of my time! Apparently, he needs additional training and to be enrolled in some type of e-lesson regarding the fundamentals of customer service, work ethics and how your main retail protagonist Amazon.com is eager to take my money and business permanently away from your 1,989 brick and mortar stores!

Target in Fenway is great! I've been coming here for years and remember stopping by here almost…read moreevery day when I went to school nearby. It's also walking distance (like 3 min walk) to Fenway Park! This is a 2 floor 160,000 sq ft Target, so it's bigger than the standard Target (~120,000 sq ft) & is definitely one of the larger urban Targets I've seen. You've got your essentials like bathroom necessities, skincare, women's clothing, home goods, Starbucks, eyewear, CVS pharmacy, etc on the first floor. On the second floor is where you can find more men's clothing, kids' clothing + toys, holiday decor + candy, alcohol/nonalcoholic beverages, & more. One cool thing that I love about this location is they have cart escalators! Similar to what you see at IKEAs, so great for back-to-school shopping or if you're buying big items!

We were in Boston for my birthday weekend. I knew it was going to be cold, but I don't know that…read moreI've ever been as cold as I was there in my entire life. After a day of walking around, I knew I had to find a scarf or some type of net gator. We stopped in multiple shops along Newberry Street with no luck. I had not been in MUJI before and was so impressed with the layout, the organization, and the selection. We found the much needed net gator, which was priced fairly and so warm! While the store was crowded, the flow worked well and they had a number of people running the cash register so the line went really quick. Would definitely go back and visit again.

We stopped in MUJI looking for a scarf or neck gator and found a perfect option, fleece-lined, warm…read more& cozy. The store is lovely with interesting items including clothing, housewares and journals/notebooks. The staff was helpful and the line to checkout moved quickly. I'd definitely stop by again to browse when in Boston.

Imagine going into the make up area an hour before a party held for you and the Manager says, we…read morecan only put tester make up on you " by appointment only", my heart dropped, that manager almost ruined a perfectly good day. I was even more surprised , in my direct view was at least 7 sales (?) ladies chitchatting about nail polish, and not one was able to assist . No customers, only me. Bloomingdale's if I were a secret shopper, I would give you a giant F! I thought I was in some alternative universe . No wonder the big A online store is taking your business. Customer service, non-existent. It's obvious to me that this manager leads her team by fear. I have been a loyal customer for many, many years. Not any more.

" Love this place " I came here to get an expresso machine…read more. I had a great time shopping . The store was well organized. The staff were helpful and attentive. The store was clean . The store was well maintained. The store is pricey but they have great sales .

I had such a positive experience visiting this Primark. It was spacious, organized, and well…read morestocked. As other yelpers have said, their price points are really affordable. For a a fast fashion brand the quality of the clothing wasn't bad. All of the sales associates. I interacted with were pleasant and the checkout process was efficient. I would definitely recommend this store to others.

Zaria is such an amazing associate, she was so helpful, so kind, and knew where everything was. She…read moreknew the answer to every question. That store is huge, the fact that she could navigate so quickly between the things I asked for is amazing. The store is pretty neat for being at such a busy location. They have the cutest items here.

I always love shopping there value for money. Usually i buy from the runway luxury brands for…read morecheaper prices

TJ Max is THE place for holiday shopping for sure!! Everything you want is here!…read more I especially like their holiday gift sets that they place on tables right as you walk in - pretty much for any budget from $5, $10, $15, $20 and higher. We went today and bought a few gift items for those secret Santa / yankee swap gifts and holiday parties. Got a really nice "book" box of assorted teas 60 teabags for 9.99! A chocolates and cookies Ghirardelli's gift set for $20, an Italian chocolate box for $7 and a small box of Belgian chocolate for $5. Also picked up some snacks - moose munch caramel popcorn and a last minute checkout aisle grab of Cuddl Duds socks 4 pair pack for $10. Came home and wore them - very soft and warm cozy! Also got an arabbiata pasta sauce jar. Oh and a festive table runner for $17. Cashier was friendly and helped while I was loading our bags. Restroom was actually not too bad. Great stuff at great prices!

Had the most amazing blazer, that the salesman helped me select. It's great value, a great cut,…read moreit's a great brand and the price was phenomenal!

I'm in New York are born and raised. I'm in Boston twice a month for work and today I wasn't…read morefeeling quite well. My laryngitis got the best of me and I left work early. I needed some fragrance and I saw an even Marcus and I walked in into my surprise it was empty however I took the escalator all the way to the third floor and cosmetics and there it was Paula this lovely blonde girl with the green dress and I was wondering around asking for this fragrance company befredo. I'm a school city boy I still like to go to a department store such as Neiman's Sacks Lorton Tailor, where you have people on the floor that know what they're selling and they're educated In customer service by the brand. On that note, I not very often use my card so she continue to get the items that I needed and looked at my account and were successful in the main time. She knew that I had laryngitis. She offered me a water and a throat lozenge. Paul was charming and bubbly and willing to help. I will never forget her. Kudos to Neimans to still be still this culture in your store of customer service. It's a loss Art and people should really continuous Markus and experience it. Thanks again Paula.

Came back a few months after my first visit and I was reminded all over again why Isaiah and Brayan…read moreare on another level. Isaiah moves like a god who has already seen the future,calm, untouchable, nothing gets past him. Brayan is a cosmic force, everywhere at once, getting things done before you even knew they needed doing. And this time I finally got to meet Alyssa,a deity of the same rank, no question. The same god-level precision, the same commanding presence, the same effortless power that makes everything around her run perfectly. All three of them together felt like standing in the presence of an entire pantheon. Equal in greatness, equal in glory. I will be back.

First time in, and yes it's small but it had exactly what I needed 4 minutes before closing time on…read morea Saturday night. Stock looked a bit low all around the store, but it was also a holiday weekend so that could have factored in. I did the self-checkout and was in-and-out.