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    Nordstrom Rack

    3.3 (108 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    Proof of order - A digital screenshot displays a purchase history with two shoe orders, one black boot and one pink slip-on, both bought online and one returned.

    Ordered my daughter her Christmas shoes she's been wanting. Got them for a deal upon going to pick them up I was told they are no where to be found and they were given to someone else. Christmas ruined for my daughter who was already told she'd get these. They listed them as a return when it's really a cancellation and on their part because they couldn't "find my order". I'm hoping they do the right thing and call me tomorrow with the whereabouts of my daughter's shoes. Shoes were at the store the emailed me that they were ready my mistake was calling and asking to confirm. They then saw what shoe and the price I got them for and boom they vanished. Unbelievable

    Purses - Colorful handbags and backpacks are arranged on a wall display in a retail store, with various styles and colors including black, pink, blue, yellow, and green.
    Ana B.

    I stopped by the Nordstrom Rack in Boston in hopes of finding some great bargains, since they were having 25 % off red tag sale. This store is pretty messy and a bit difficult to navigate. Its two stories, the purses, sunglasses, cosmetics and accessories are on the lower level, the clothing and shoes are on the upper level. I like our Nordstrom Rack's set up much better, here in Farmington. You can see where everything is right when you walk in. The sales floor seemed awfully tight in the Boston store, with shoppers and merchandise everywhere. There are no restrooms. Of course the line to check out was forever long. This must be a high traffic store in the area, I don't plan on returning here.

    womens
    Julie P.

    I love Nordstrom and will always try a new location so had to pop in here when we passed it. The store is average size for a Rack location. Looks like they are really short on staffing given the disarray in the store. Nice shoe selection and good designer options although there were quite a few empty racks and so very many shoes on the ground that an older patron using a walker had to have other customers clear the path for her to get out of the shoe aisle. They have zero restrooms which is the first time I have ever encountered that in a Nordstrom Rack and they shut down registers upstairs but didn't have clear signage about where to pay. the one employee visible to us didn't provide clear directions either so we abandoned our purchase and left empty handed. Sad day at the Boston Rack.

    A man with a beard and mustache, wearing a red hoodie, is lying on a bed with patterned pillows behind him.

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    6 months ago

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    25 days ago

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    1 month ago

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    1 month ago

    Great clothes at a discount! You just have to be selective. Usually a good number of possibilities.

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    2 months ago

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    6 months ago

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    3 months ago

    Great store. Wonderful selection. Great customer. Very happy with my experience. I will return

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    3 years ago

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    9 months ago

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    9 months ago

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    8 months ago

    Enjoyed shopping.Amazing prices and personal.Lots of items to choose from.Thanks for being so close.

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    8 months ago

    great stuff! I love the selection and quality of the deals. The layout works well and prices are great

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    3 years ago

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    5 years ago

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    Thanks so much for the feedback, Stephanie! -Bee

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    8 years ago

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    10 years ago

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    We appreciate your feedback, Sarah. Thank you. -Rebecca

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    Page 1 of 3

    Ask the Community - Nordstrom Rack

    Do you honor a regular Nordstrom gift certificate?

    Hi Judy! A Nordstrom gift card can be used both at Nordstrom and Nordstrom Rack locations. Hope this helps, - Matt

    Are the fitting rooms open?

    Hi Marissa, our fitting rooms are open - thanks! -Bee

    Don’t See Your Question? Ask Away!

    Review Highlights - Nordstrom Rack

    You can save up to 70 percent on Uggs, Kate Spade, Ray Bans and many more quality brands.

    Mentioned in 2 reviews

    Read more highlights

    DICK'S House of Sport

    DICK'S House of Sport

    (23 reviews)

    Back Bay

    Definitely one of the cooler Dick's Sporting Goods... This Boston location has it all local sports…read moregear and all your favorites with more variety than your typical store. Two floors, fitting rooms, batting cage, trackman, golf, family restrooms, and more

    If you want something kind of sport-related, DICK's really can't be beat. They lose a star for…read morebeing extremely $$$ and the weird double counter crap where you could go to either one but always end up waiting 2x as long because you don't know there's another counter. Why do they have this set up?! Otherwise, the selection is incredible- every brand plus their own DSG brand, which is good value for the quality. The whole store is huge. A giant concrete warehouse in Back Bay, it's kind of surreal and very cold and quiet. A big plus if you're downtown in the summer and looking for a vast dark space to decompress. The dressing rooms are great- they're all huge with big benches. Overall, this is a highly accessible store. A wheelchair or stroller can easily make it around. There are people around stocking and cleaning the fitting rooms, but otherwise you're blissfully left to browse with the option to ask if you need help. It is weirdly zen. Even with sales it is pretty spendy. They do have a lot of sales- easier to spot online- and their signature brand is lower price. If you walk over to the Nike store on Newbury it's the same price, so it just is what it is. I like the vibes, layout, and selection.

    Bodega - Inside

    Bodega

    (276 reviews)

    $$$$

    I was excited to finally visit one of my favorite brands/online stores in person…read more Unsuspecting shop, looks basically like a Bodega (duh) on a side street from the outside but inside is a small ish boutique shop with a small selection of clothes and sneakers. I got lucky and was able to grab a Carhartt x Bodega tee for myself and another Bodega tee for a friend as well. The staff here is nice but it can get busy in here.

    JUST RUN! * HORRIBLE CUSTOMER SERVICE…read more* RUDE OWNER & STAFF * UNREASONABLE RETURN POLICY I wanted to return the jacket when I found it was too small for me. But Bodega refused to do that since they told me that it was a final-sale product. I checked up, no obvious sign on the item page to show it's a final sale item, and no obvious sign on the cart page and check-out page. They told me there is a warning on the sale page: https://bdgastore.com/collections/sale, it's true, but I don't think it's enough to let the customer know well about our rights and help us to make the decision. If I knew the jacket could not be returned I might not buy it since it's a Japanese brand and the sizing usually is weird. I tried to sort it out by emailing them, but the result is not what I expect. Also, you can see from the emails attached, the online customer support manager is extremely rude and proud which makes me feel uncomfortable as a customer. An online support manager supports me nothing. -- To Billy B. below, claimed owner, No Offense, but are you serious? The manager, Nick, was being very rude and savage to me. I used to work as a PR manager for an international fashion brand, I know how it works to please the customers and provide the best service. I also shop from almost all the hype websites including HBX, END, Supreme, DSM,  ssense, ALD, NOAH NY, Mr. Porter, matches, LN-CC, farfetch, etc. It's truly my first time being treated this way. Firstly of all, It's obvious that your website and system are not clear enough for the customers to know about the all the on-sale pieces are the final-sale pieces which is very uncommon from other shipping retailers. The same situation happens all the time according to yelp comments and you have known about it but you do nothing. Your staff should have to apologize to the customers for all the inconvenience first because of your difficult policy. Always comfort the customer, then find the best solution. And then, go to improve your website and system. But now I only see that they use "the independent company" as an excuse to get rid of my reasonable request. By the way, most of the websites I mentioned above do mark the final-sale pieces very obviously for their customers. For sure that it's very easy for your IT guys to insert a final-sale sign on every on-sale page. Secondly, if the order confirmation is a commitment between us as you said to make me obey that I can't return the products, how you could be free to just cancel 4 items of the order without my permission? It's exactly to break our commitment and agreement, isn't it?  So, you can see what you did is totally unfair to the customers. As I said to your staff, I know how hard to run an independent hype retailer, and I want to support the business. I did shop with your website multiple times. But the customer service you provide is humiliating the people who pay money to support your business. If you, as a business owner, still feel it's nothing wrong with your service and staff, that could be a disaster.

    Laced - Supreme Sasquatchfabrix Folding Fan White OS ($150)

    Laced

    (57 reviews)

    $$$

    Back Bay

    They sold my Travis Scott sneakers and they scammed me my money they stole 2000 of mine I gave them…read moremy sneakers to sell and someone bought them now I have no sneakers and no money I'm so mad who can I call to get my money

    Not sure how they keep the lights on ... the prices here are obscene. Worse than Goat or StockX…read more It's more of an art gallery, with shoes and clothing as the art, than an actual store. There is nothing I hate worse than sneaker resellers! These bot-using parasites infect sneaker drops and leave shoe-loving sneakerheads frustrated and stinging with losses on release day. This is listed as a consignment shop ... but everything is brand new. The Yeezys in the window, the Jordan I in the display cases and the clothing scattered throughout. All new, all allocated and hard to find ... all about 400% above retail prices. My question is ... why would I shop here if I could find the same (or lower) price at StockX ... at least be guaranteed that the shoes I buy on GOAT are genuine (fakes are getting much harder to detect) ... and this place, like websites, does not allow you to try on the shoes before you buy them? Overall, this store just doesn't make sense to me. Especially in Burlington Mall. I hate the concept of glorifying resellers ... and in LA, the high end sneaker shops at least wrap their shoes in shrink wrap to protect them. Here, they're out exposed to dust, bottoms touching shelves, etc.

    Nordstrom Rack - deptstores - Updated May 2026

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