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    TJ Maxx

    3.5 (38 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 weeks ago

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    2 years ago

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    9 years ago

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    4 years ago

    Bought a massage gun from there and charged it and it blew up causing a fire in my bedroom . destroying clothes and my new rug.

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    10 years ago

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    Ask the Community - TJ Maxx

    Review Highlights - TJ Maxx

    TJ Maxx usually has really great home stuff but Homegoods has better.

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    Copley Place

    Copley Place

    (132 reviews)

    $$$

    Back Bay

    Beautiful high end mall with a Lulu, canada Goose, restaurants, viewing deck (costs $), and lots…read moremore stores. Great space and lighting and central location. Recommend!

    I used to adore this place. But now it's just as depressing as the other gentrified, dull, and copy…read moreand paste store fronts at other malls. Newer isn't better. The whole atmosphere is cold, not inviting and boring. No distinction, character or charm. Before there used to be. Under better prior management I presume. Removing the iconic waterfall? Big mistake. It was elegantly paved with small penny fountains. It was timeless. This urge to just nuke what was beloved to make everything look like a clinical and soulless hallway. All employees at almost every store are glued to their phone and not present at all to customers. You don't make money that way. Even the joke of security guards are glued to their phones outside Gucci. What a joke. In unpredictable and trying times like these, inflation isn't going anywhere and high end stores need to actually try. It was never this catered to the 1%. You could actually go to a restaurant or store and not feel like you've been robbed and facing a debt to pay off for a year. Management can waste their breath saying that Copley was simply updated to keep up with trends. Well, you failed. There's no heart, hardly any selection, all classic architectural which features attracted people from all over the world - destroyed where you do not know where you are. What once was a place of wonderment, excitement and to spark your Christmas Spirit, is now simply a drain of disappointment as you go home with a sigh. Management - you don't have to bother responding. You obviously made decisions to destroy the good made by top notch engineers. It's too late. Sad.

    Macy's

    Macy's

    (278 reviews)

    $$

    Downtown

    This Macy's was interesting. They had a lot of summer clothing despite it being October. That…read moresurprised me. They did have a lot of boots to choose from. I tried on a couple pair of boots but nothing really jived for me. I did end up purchasing a Calvin Klein blouse. The store is spaced out nicely. I think there were three levels. A nice lady helped me in the shoes department. She took the time to answer questions even though she had lots of customers around her. That was the opposite of the clothing department where it took quite a while to find someone to ring me up even though there were no customers. This is probably the nicest department store in Downtown Boston. They also have a Starbucks on the first floor.

    Hello my name is Abhi I want to file serious complaint about your Macy store the lady staff who was…read moreworst and very very very RUDE. Her name is Shamenaa at Macy she was super rude at Washington street Boston Macy at ladies hand bags department. She was racist and plus she gave me wrong information.. Shamenaa at ladies hand bags department she had BAD BAD attitude problem and even she told me lies about applying Macy's credit card it will be soft run and it won't be hard inquiries in my credit report which I checked it she was completely WRONG. I checked my credit report it went to hard inquiries. Even she was so so rude she didn't said no thank you no hello and no smile on her face: my god I had worst and horrible customer service by this very bad attitude rude staff name Shamenaa. My god I was very disappointed by her service & she gave me fake information about no hard credit run it will be.. I Won't recommend and won't come back to this Macy store at Boston bcoz this lady staff name Shamenaa didn't had no good manners..

    TJ Maxx - deptstores - Updated May 2026

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