I found out this store about a decade ago. it's a well kept secret even though it's a huge building on route one in Saugus right next-door to Kowloons. They even have a driveway that connects both parking lots so I usually exit Kowloons exit rather than Ocean States.
After finding a parking spot, you have to check out potted plants, and seasonal goods in front of the building. If you want to purchase some, you have to bring them inside purchase.
Once inside the building, it's almost like a maze. There's so many different ways you can go through this building. Suggest you plan to explore. They have something for everybody everybody. Basically they have everything you could possibly think of under one roof. Linens, garden accessories, clothing, food, house, supplies, even rugs.
For me, I head right over to the food section. I have a lot of fun here. As a foodie, they have all kinds of different specialty foods mostly from around New England, but some from the world. I enjoy reading packages that I've never seen before some healthy some not. They have some nice healthy organic items mixed in with miscellaneous therapy, sugary salty items. I tend to buy a lot of my canned fish here. They have kippers, herring, tuna and sardines, all in good virgin olive oil water no additives. I stock up on these as they are an excellent value.
A few other products that I usually purchase while I'm here I'll be organic pastas made from vegetables. Also some of the tomato sauces and marinades excellent selection available.
Be prepared to stand in line as they only have a few clerks one or two open at a time even when the store is busy. Please don't complain because I believe this is what keeps the pricing low. Kudos to Ocean State for self checkouts. I applaud this.
As for cleanliness, it's probably a five on a 10 star scale. When you go here, just assume you're shopping in basically a big warehouse.
Employee wise the clerks and managers always seem to have a pretty good attitude here I've spoke to a few of them and they seem very nice always polite willing to help the customer. I've only had interaction with them at a cash register, but they all seem pleasant to me.
A bonus make sure you sign up for that emails because they have what they call crazy deals. This is huge people. They have special items when you purchase them they give you the same or a dollar value back on a card. if you shop correctly, it's very lucrative for your pocketbook. For example, they have one small area in the back usually has about 10 or 20 items on it. If you get lucky enough and you want to purchase these items every time you spend $10 on these items they give you a gift card for $10.. These are always food items in the back they call it eat for free. Last time I was in the store I got lucky. They had three types of tuna pouches in this section. I was lucky enough that one of them. The only ingredients were tuna, spices, and virgin olive oil. Usually for an ingredient reader like me I don't get lucky on this table, but this time I did. Turned out to be a great day at Ocean State for me as they also had a few will get a soups with great ingredients on the table at the same time. I don't think it's a record however I spent $170 and I left it with an $89 gift card. Good on future purchases and the gift card is good for anything in the entire store.
I would say, read the flyer and see what crazy deals are available and make your way over to the eat for free section. Maybe you'll get lucky.
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