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    Saks OFF 5TH

    1.9 (40 reviews)
    Closed Closed
    Updated 1 week ago

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    2 months ago

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    3 years ago

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    1 year ago

    No one waited on me. Cashier ignored me. I am handicapped and she was downright rude. Too bad.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    12 years ago

    Worst customer service ever. Allowed other patrons to be rude and disrespectful. Horrible, be ashamed mqnagement..

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    12 years ago

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    12 years ago

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    12 years ago

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    5 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    9 years ago

    Wow i never been in such a dirty store everything in the floor, shoes, clothes and even bags... OMG!! No manager or what????

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    11 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    Disaster.....in one word describing it. Service was not helpful. Everything everywhere. Nordstrom Rack wins in this competition anyday.

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    9 years ago

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    11 years ago

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    Ask the Community - Saks OFF 5TH

    Review Highlights - Saks OFF 5TH

    She made copies of all the necessary documents and gave me her name, email, and phone number so I could follow up with her directly if needed.

    Mentioned in 2 reviews

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    Aerie

    Aerie

    (2 reviews)

    Whoever the manager is at this store should definitely be reconsidered. Came in after spending…read moreclose to 1k on clothes online to have eyes rolled at me when asking if i could exchange a few things for store credit. Manager walked away on first attempt and rolled eyes, when i said to the cashier I'll just take my stuff and go to a different location manager came back put in something in the computer asked me 10 different questions including what my address was? and granted me store credit finally. I shopped around picking out some things while the manager stared me down with a dirty look and checked out quick having go order the rest of what i wanted online due to feeling so uncomfortable. After leaving the store i checked my receipt and then realized that whatever manager this was gave me the lowest prices for the 4 things i brought back (which i paid full price for) resulting in me losing out in over 100 dollars worth of store credit. Extremely upsetting coming from someone who worked in retail for years, id never treat a paying customer like that. I'd go back for the screw up but i don't even want to deal with another insane situation like this. Good luck to anyone who wants to make a simple return for store credit at this location. 12/17/25

    Lady at the counter working around 12:30am on 10/18/25 was so mean and she has black glasses,short…read moreblonde hair,hag looking but the 2 young girls with dark hair working at the front were super sweet and helpful

    Saks OFF 5TH - menscloth - Updated May 2026

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