Great Quest, in and out. The only weird thing is like most Quests, there's no front desk person…read more You have to grab someone when they call someone up, which may be a problem for older folks who need help.

Clean, timely, and the most amazing staff. I've been to this location 4 times and it's always…read moreseamless. Highly recommend. Make an appointment online because they are busy.

I have a love - hate relationship with quest. This was one of the better experiences…read more I thought this location closed so I was surprised when I went online to make the appointment and they had availability. I had an 8:10 appointment, got there on time, and was taken immediately. Debbie was fabulous. She drew the blood painlessly and fast. I was in and out in 10 minutes. Excellent service and the results were in the portal 48 hours later. Can't ask for anything better than that.

They have an automatic little kiosk, check-in area with two of them so you don't have to wait if…read moresomebody's there. That worked well. The waiting room is large and very, very clean. I have to say as soon as I walked in, I realized how clean this place was I had a 9 o'clock appointment I got there a little early to check in and sure enough I got called my name at 9 o'clock from a very lovely lady Deidre, who I will definitely ask for next time I am there. She was very nice and very gentle did not hurt me at all of course you feel a little pinch, but that's normal. I would definitely do this for now on rather than going through my doctors office plus it's right down the street from me so that is convenient for me anyway I highly recommend this place super super clean and very nice employees

I can't believe I am giving a 5 star review to Quest of all places! I am afraid of needles but this…read moremorning was quick and painless. No stress at all. I'm an early bird so I made a 6:30am appointment online. So easy finding availability and their website is easy to navigate. They sent me a link to checkin online so there was no paperwork. I waited less than two minutes before they called me into one of the rooms. My philbotomist was Denise and she was very calming considering I am a big baby. She used a butterfly needle since I have tiny veins. Trust me when I say it was painless. Denise was awesome and I liked her a lot. Very close to FAU & the hospital. I work a few minutes away & convenience is important to me. Everything with this location of Quest is easy. Make your appointment online, then checkin online and they took me on time, maybe even a few minutes early. I was the first one here so this may be much different as the day goes on. My experience was 5 stars and I hope if you come here for labs, you will also have a positive experience. I will definitely come here again if more tests are needed. The office is clean and I felt very comfortable. Both front desk girls said good morning to me & then Denise gave me a warm greeting too. It's always a good feeling to be acknowledged and seeing such happy people at the crack of dawn was a breath of fresh air. They took all the neccessary steps to be covid compliant and you can just tell it is a priority for them to keep us all safe.

I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

I've raised my review one star because at least I got a response from the rep to my complaint. It…read moredid take a full week for them to respond, though. I will add that the phlebotomist / person working at front desk did not present giving my credit card as "optional". She called me to the side desk, asked for my license, insurance, and credit card in a very hurried way. When I asked what the credit card was for, she mumbled something and I don't even know what. Feeling anxious about being tested for medical problems in the first place, I probably should have asked for more info or put up more of a fight but I just went with it. I was already anxious and was not wanting to be seen as one of those crazy, annoying customers that customer service so often has to put up with. Lesson learned, I will put up more of a fight next time. And lesson to all, YOU DO NOT HAVE TO GIVE THEM YOUR CREDIT CARD. Also please note per attached email that they see nothing wrong in just charging your card and to get your billing info from your insurance company. In what world is that ok? "Charge card first, you can ask another company questions later" seems to be Labcorp's motto. I guarantee there will be a class action lawsuit about this, and I will gladly take part.

I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

Iykyk. Hands-down best place for blood draw I won't go anywhere out fast friendly In-N-Out. And a…read morehell of a lot cheaper than the thousands from the other two large corporate conglomerates.

I wanted to take a lab test asap and not have to wait and pay copay for Dr etc etc. I made an…read moreappointment for a Saturday morning and when I got there only 1 person was there, which I thought was great. The waiting area was good and very relaxing. The problem? The 1 lady standing there didn't have an appointment and ended up being crazy and wasting like 40 minutes going insane about getting a cholesterol test results that day. She kept making the front desk girl call the lab, call the courier, call her manager, just absolute insanity. Finally the crazy lady came to her senses and felt bad and told front desk girl to draw my blood. But the front desk girl should have done mine first on her own, then returned to the crazy lady. The blood draw was fine, the front desk girl was nice, and I got my results in a timely manner (I did not insist on getting my results on a Saturday ). I would have given 5 stars had it not been for that. They should have had another phlebotomist there and again, my appointment should have been handled first. I wouldn't have been as irritated had I just walked in with no appointment.

I have been here many times and my Mother has too. Casey is warm and efficient. If u make an appt,…read moreu do not wait more than 5 min esp if u book an am appt. We always take earliest ones

I showed up to LabCorp after hours, not realizing they were already closed. I felt bad for the…read moretiming, but I asked if I could just ask a quick question--and to my surprise, the lady at the front kindly said yes. I was looking for an estimate on 17 different lab tests as I do not have insurance, and despite the office already being closed, she took the time to help me and provided the full estimate right then and there. She TYPED each 17 test code on the computer! I've honestly never experienced that level of service before. She was incredibly helpful, patient, and professional. I really wish I had gotten her name, because she absolutely deserves a raise and recognition for going above and beyond. Huge thanks to her and to LabCorp for having such amazing staff. These are the kind of workers that you want to keep forever

I love this service, but what's even better are the nurses that they send. Kristen is amazing. She…read moreshe's kind and she's really knowledgeable. I love getting IV and try to do it to two times a month and it always makes me feel so much better. The staff is professional and everything is good quality. I highly recommend.

I was in desperate need of a hangover IV, and IV Concierge was able to come out the same day. Nurse…read moreKristen was absolutely fantastic, and now I feel incredible!

Ngoc is the best. She did a great job finding my vein (which it's really hard). She is very nice…read moreand kind also, which helps a lot if you are nervous about bloodwork. Thank you Ngoc.

I come here because it's convenient for me, but as far as patient service centers go, it's pretty…read moregood! Today Wendi drew my blood and she was awesome. Sweet, personable, and got my blood drawn the first time and quickly without hurting me. I arrived right on time for my appointment and was taken back straight away, and back out the door less than 5 minutes later. Most of my visits usually go like this. This is great when fasting and ready to go and get my food and coffee! It's also located in a busy parking lot right next to Target which is convenient. My only critique is that there is no person up front to speak to, so if you have a question or need to use the restroom you have to attack the person who is calling the next victim, er, I mean patient. But there is a screen showing how many people are ahead of you and next which is nice. And they don't have the full name for PHI purposes. I will continue to come here for the foreseeable future!

My doctors office was closed during the pandemic, and I found Glades Medical! they were open the…read moreWHOLE time. I saw Dr. Diamond and he was amazing! everyone was super sweet. They have a lab on site so my blood work was done there versus having to wait 7 hours at a LabCorp (which if anyone reads this- you know EXACTLY what i'm talking about) Besides the friendly faces throughout my whole visit, the doctor was extremely attentive even though it was my first time! Usually when I go to a healthcare professional for the first time they basically cross off a check list and leave. After a 30 minute wait outside and another 30 minute wait in the examination room LOL. Which leads me into another highlight- the service was quick and efficient. LOVED THAT. All in all, this office treated me like I am a regular of theirs for years and gave me pretty spectacular service. Going to a clinic for your health care needs is extremely personal and you have to find a place that fits your needs. If you're looking for a place you can count on, feel comfortable and receive white glove service, I'd definitely check Glades Medical out. There's dozens of clinics i've been to, so if one stands out to me, I have to give it credit.

Nicest doctors and nurses but literally rudest front staff imaginable over the phone. They couldn't…read morebother to be helpful, they act as if they do not care about patients and are obviously frustrated by questions. Often times they will not answer the phone or send you to voicemail despite being open. Maybe don't work in this field if you can't manage a phone call for a prescription update without being sarcastic, pointed, and nasty.

We have been coming to DCA here in Boca for several years and have always been very pleased the…read moreProfessionalism and Competence of everyone that works here! This coming from a Physician is saying a lot and we are our own worst critics. Yesterday morning we had an emergency and needed an urgent Ultrasound for a family member and I called our PMD who called in a Rx for us. I then called the scheduling center and spoke to "MIMI" who I found to be very competent but also very polite and compassionate...a true professional in the way she managed my call and expedited our request. These are the unsung heroes in our field who often go Unthanked and unappreciated and for that a special shout-out to MIMI! Fellow YELPERS I would highly recommend DCA in Boca for all your diagnostic needs if you're looking for reliable and efficient place! If god forbid we ever need any Medical Diagnostic Tests this is the place I would definitely recommend! Once again a big thank you to Mimi who got the ball rolling!

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~