Cancel

    Open app

    Search

    Quest Diagnostics

    2.3 (75 reviews)
    Closed • 6:30 am - 3:30 pm

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    the staff was unprofessional showing no empathy or thoughtfulness to me as a patient. Nor did it appear that they showed any professionalism to others. The employee who took my blood, ( Wendy), left me with a horrific black and blue vein bruise. There was no diversity in race. every staff member was black. No Asian, white, or any other race were employed at the Quest in Boca Raton. I made my appointment online and was then told after sitting for over an hour, ( after checking into their office kiosk Even though the prompt repeated my name and confirmed my appointment), that the information I gave was incorrect. I have never experienced such poor service at a blood testing facility than this particular Quest. I definitely felt that I was racially discriminated against by the staff in the was I was treated and processed. Thumbs down to quest!

    Sign In Procedure
    Joshua M.

    MAKE AN APPOINTMENT. DO NOT JUST WALK IN. If you do decide to just do a walk in like me, you will be waiting. I came around 11am on a Thursday, I wasn't taken in back until 1:45pm. The waiting room provides tons of entertainment from just people watching people complain. When you walk in, make sure you sign in via the machine. There is no one to talk to behind the counter, sans the woman who occasionally pops in to get some paperwork. There is a TV in the lobby that will tell you where you are on the waitlist, and approximately how much time you will have to wait. Once they actually called me back, I was in and out within 10 minutes for a basic blood withdraw. Bottom line, don't go during your one hour lunch break, you're gonna have to wait here.

    Marcia W.

    I usually have an appointment when I go to this quest.but I was having trouble with the online appts in my quest. It did say this location had only 1 minute waiting time for walk-in. So I went over. There were 3 people waiting when I arrived so I checked in under my name date of birth etc. and it said would you like to wait outside or inside, and I chose outside. It said it would text me when it was my turn. I waited about 25 minutes in the car and went back to check and see how long it would be, it was now 10-15 minutes before closing. The girls were rude, and told me they are done and they don't take walk ins after 245. I said it doesn't say that anywhere and they said we are done. I have always been pleased with the service etc. at this quest, but something has changed... obviously the staff! A waste of valuable time

    Second apt waiting area
    Amanda C.

    Medical staff Nichol helped me when I went, and she was the bomb. She was very friendly and efficient. Made me laugh a lot, and had an amazing sense of humor. She was very instructive and informative, which really helped me because I had no idea what I was doing. I was uneasy at first but right away she made me feel welcome. Having a scheduled appointment is the key to this place! If you want things to be smooth, and functional this is the best way to go about it. It's very easy to see what scheduled times are still available. Sign in/or create an account on Quest. Pre-registration is also very helpful. Super easy, and takes literally a few minutes. The only way this process could be complicated is if you disregard the directions above. The lady who drew my blood was just as nice, she wasn't rough, and in one two three. We were done. Clean, friendly environment. Can get super busy

    Closed at 7 am!

    See all

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David H.
    26
    157
    75

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Y C.
    0
    5
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luke L.
    178
    11
    0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gi G.
    0
    3
    13

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I had a 10:10 appointment and I was done and out by 10:15. The phlebotomist was excellent. I would not hesitate to recommend this office.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Stacey T.
    98
    17
    12

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave H.
    1408
    926
    1280

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Long wait. Lobby was filled with frustrated clients. I brought my son and the rude staff asked me to wait outside the room.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Quest Diagnostics Reviews in Other Languages

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    “Marcy is very proficient in what she does.”

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Labcorp

    Labcorp

    2.0(30 reviews)
    2.8 mi

    I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

    Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

    Photos
    Labcorp
    Labcorp
    Labcorp

    See all

    CL Brumback Primary Care Clinics - Boca Raton - New, modern facility with lots of light

    CL Brumback Primary Care Clinics - Boca Raton

    2.3(7 reviews)
    0.2 mi

    Probably the most fun I've had at a doctors office. Nurse practitioner Fernique and assistant…read moreNadiya were very professional. Looking forward to coming back for check ups!

    * THIS IS FOR THE CLINIC AT 1150 45th St. West Palm Beach FL , THIS IS NOT FOR THE BOCA RATON…read moreLOCATION**** I want to start off saying I am very disappointed with who my daughter saw at this clinic I won't say her name but it starts with a T", first off my daughter came in for brain fog, and extreme fatigue she explained it's been going on for at least 3 years T" was also informed that my daughter was diagnosed with Sibo a few months ago, and the treatment worked but the symptoms seem to be coming back and an appointment was made for my daughter to take the Sibo test again. so why under" today's visit" on the paper they gave us did it say my daughter fatigue was " unspecified" My daughter emphasized that she was exposed to mold and also was concerned about her vitamin levels,my daughter told the T she has never been sexually active my daughter is 22, and why did she tell her that, because she then decided to give my child several different labs for std's including gonorrhea, trachomatis, HIV 1/2 hep C etc. she said it's because she wanted thorough testing but once we looked over the labs again we noticed she didn't add the mold IgE lab the ANA IFA lab or the Sars labs ( because my daughter didn't want the covid vax I suppose) So basically she just tested my daughter for std's vit B12 and vit D which can also be affected if you have HIV. Now I understand doing routine screening for new patients.. but gonorrhea! I can understand HIV because it can be contracted through blood but I am over 40 years old and I have never had gonorrhea.. "But most importantly" I have never once been given a lab to get checked for gonorrhea and I "AM" sexually active, my daughter specified she's had these symptoms for years, so who could go for years living with gonorrhea without dying?? I guess she is trying to prove my daughter is not a virgin with all of the std labs. I think it's a disgrace and very disrespectful to send a young female with all those std labs to be tested, it had to be embarrassing for my daughter, my daughter is in fact NOT sexually active, and never has been. and I don't appreciate her being made mockery of. maybe once T see all the sexual transmitted disease labs come back negative maybe she can test my daughter for what really could be wrong with her like mold exposure or some other infection like Sibo that is making her feel unhealthy.

    Photos
    CL Brumback Primary Care Clinics - Boca Raton - Board-certified physicians

    Board-certified physicians

    CL Brumback Primary Care Clinics - Boca Raton
    CL Brumback Primary Care Clinics - Boca Raton

    See all

    MyDoc Women's Health Specialists

    MyDoc Women's Health Specialists

    3.1(55 reviews)
    0.2 mi

    I went to this doctor's office for the first time today for my yearly pelvic exam. The office was…read moreextremely clean. The wait time was not too bad either. The nurse practitioner who did my pelvic exam was extremely friendly, professional, and informed me of different blood tests that I can do to detect breast cancer since it runs in my family. The staff kept calling me the wrong name and adding things to my chart that I had to correct. But aside from the receptionists being a little passive aggressive. This was a place I would come to for my checks up.

    Should have checked yelp first not Google. Their website tells you that you are scheduling with Dr…read more Cueto but it's actually not, it's with a nurse practitioner. Changed to a doctor. Arrived at 8:30 for my 8:45 with dr. Phipps. The nurse was calling the 9 am appointment with dr Phipps back to start appt and I had to speak up and say that I have the 8:45. Nurse took me first. Told the nurse my history and why I'm being seen. She asked medical history questions and she said out loud to herself "is there anything else I'm forgetting to ask you?" Nurse left the room and 25 minutes later nurse knocks on the door and asks again what I'm presenting for because the doctor is asking her and she forgot. Mind you, she wrote notes the first time. Doctor Phipps did not physically examine me, only asked questions. Not the friendliest doctor considering it was my first visit. She did not review my records before appointment. I obtained my own records from my old gyno office and emailed to phipp's office. Even called and was told they received them and would attach to my chart. Doctor unaware of my PCOS history. Wanted me to come back for an ultrasound and labs but I told the desk at check out that I do not like their office and I left. Don't waste your time. Ending up leaving at 10 am.

    Photos
    MyDoc Women's Health Specialists
    MyDoc Women's Health Specialists
    MyDoc Women's Health Specialists

    See all

    Quest Diagnostics - laboratorytesting - Updated September 2026

    Loading...
    Loading...
    Loading...