I've raised my review one star because at least I got a response from the rep to my complaint. It…read moredid take a full week for them to respond, though. I will add that the phlebotomist / person working at front desk did not present giving my credit card as "optional". She called me to the side desk, asked for my license, insurance, and credit card in a very hurried way. When I asked what the credit card was for, she mumbled something and I don't even know what. Feeling anxious about being tested for medical problems in the first place, I probably should have asked for more info or put up more of a fight but I just went with it. I was already anxious and was not wanting to be seen as one of those crazy, annoying customers that customer service so often has to put up with. Lesson learned, I will put up more of a fight next time. And lesson to all, YOU DO NOT HAVE TO GIVE THEM YOUR CREDIT CARD. Also please note per attached email that they see nothing wrong in just charging your card and to get your billing info from your insurance company. In what world is that ok? "Charge card first, you can ask another company questions later" seems to be Labcorp's motto. I guarantee there will be a class action lawsuit about this, and I will gladly take part.

I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

I love this service, but what's even better are the nurses that they send. Kristen is amazing. She…read moreshe's kind and she's really knowledgeable. I love getting IV and try to do it to two times a month and it always makes me feel so much better. The staff is professional and everything is good quality. I highly recommend.

I would suggest to be more considerate of people who take time out of their schedules to interview…read morewith you--especially after three interviews. I've never experienced such unprofessionalism. During my final interview, the director told me, "We'll get back to you within today or tomorrow." After hearing nothing for a week, I followed up with HR, who then told me I would have an update by the beginning of the following week. Since then, I've received no decision and no feedback despite multiple follow-ups. It feels as though candidates are being kept as a backup plan instead of being treated with the respect they deserve. A simple update, even a rejection, would have been far more professional than leaving someone waiting for over a month. Please be more considerate and communicate your decisions in a timely manner

I wanted to take a lab test asap and not have to wait and pay copay for Dr etc etc. I made an…read moreappointment for a Saturday morning and when I got there only 1 person was there, which I thought was great. The waiting area was good and very relaxing. The problem? The 1 lady standing there didn't have an appointment and ended up being crazy and wasting like 40 minutes going insane about getting a cholesterol test results that day. She kept making the front desk girl call the lab, call the courier, call her manager, just absolute insanity. Finally the crazy lady came to her senses and felt bad and told front desk girl to draw my blood. But the front desk girl should have done mine first on her own, then returned to the crazy lady. The blood draw was fine, the front desk girl was nice, and I got my results in a timely manner (I did not insist on getting my results on a Saturday ). I would have given 5 stars had it not been for that. They should have had another phlebotomist there and again, my appointment should have been handled first. I wouldn't have been as irritated had I just walked in with no appointment.

Very fast service and friendly staff. This is my second time going to this location for a specialty…read moretesting. Absolutely recommend to anyone.

I have a love - hate relationship with quest. This was one of the better experiences…read more I thought this location closed so I was surprised when I went online to make the appointment and they had availability. I had an 8:10 appointment, got there on time, and was taken immediately. Debbie was fabulous. She drew the blood painlessly and fast. I was in and out in 10 minutes. Excellent service and the results were in the portal 48 hours later. Can't ask for anything better than that.

I had an amazing experience at this Quest Diagnostics location thanks to Eddie! I am always a…read morenotoriously hard stick, which usually makes blood draws a stressful and painful ordeal. Eddie was incredibly patient, kind, and took his absolute time with me. He got all 4 tubes on the very first try without having to restick me once. His skill and compassionate bedside manner made a huge difference. Thank you Eddie for making this process painless.

I come here because it's convenient for me, but as far as patient service centers go, it's pretty…read moregood! Today Wendi drew my blood and she was awesome. Sweet, personable, and got my blood drawn the first time and quickly without hurting me. I arrived right on time for my appointment and was taken back straight away, and back out the door less than 5 minutes later. Most of my visits usually go like this. This is great when fasting and ready to go and get my food and coffee! It's also located in a busy parking lot right next to Target which is convenient. My only critique is that there is no person up front to speak to, so if you have a question or need to use the restroom you have to attack the person who is calling the next victim, er, I mean patient. But there is a screen showing how many people are ahead of you and next which is nice. And they don't have the full name for PHI purposes. I will continue to come here for the foreseeable future!

Even though I didn't have an appointment, they were able to take me in within 10 minutes (I know…read moreappointments are recommended, so I got really lucky). I was super nervous because I hate getting my blood drawn--I always feel like I'm going to pass out and I'm a total baby about it. But Wendy was incredibly kind, confident, and fast. She clearly knew exactly what she was doing, and it ended up being the easiest blood draw I've had in all 33 years of dealing with this. Also, everyone there had such great energy--it genuinely seemed like they enjoy what they do.

I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

Dr. Miller came highly recommended with regard to the administration of a monoclonal antibody…read moretreatment for COVID-19. I had the opportunity to visit twice within a week with regard to close contacts that required treatment. A small, private, self-pay facility - I was provided receipts on both occasions for submisission to my health insurance provider. They do not accept health insurance. Small and super busy office. An appointment is highly recommended, but not required. Keep in mind that even with an appointment, you might be required to wait as they emphasize safety over speed of treatment. I had to wait both times, but this was explained before making the appointment. Professional and courteous staff - especially Ralph, who advised on appointment times, length of wait, and specifics with regard to the treatment.

I have used them many times for proof of covid tests before cruising. Professional, fast, and…read moreinformative.

I have been here many times and my Mother has too. Casey is warm and efficient. If u make an appt,…read moreu do not wait more than 5 min esp if u book an am appt. We always take earliest ones

I showed up to LabCorp after hours, not realizing they were already closed. I felt bad for the…read moretiming, but I asked if I could just ask a quick question--and to my surprise, the lady at the front kindly said yes. I was looking for an estimate on 17 different lab tests as I do not have insurance, and despite the office already being closed, she took the time to help me and provided the full estimate right then and there. She TYPED each 17 test code on the computer! I've honestly never experienced that level of service before. She was incredibly helpful, patient, and professional. I really wish I had gotten her name, because she absolutely deserves a raise and recognition for going above and beyond. Huge thanks to her and to LabCorp for having such amazing staff. These are the kind of workers that you want to keep forever

Went quite well about 5 minutes past my appt friendly staff results to my gastroenterologist were a…read morelittle slow overall happy

If getting labs here, please know that they apparently DO NOT do the one hour GTT (glucose…read moretolerance test) because they "lack the facilities" (you sit in a chair for one hour after drinking a sugar beverage, and then have labs drawn again...). This is odd, as the other labcorp at Walgreens DOES... perhaps a unique policy to this store...? As it also says online that they do this test as well... just please be aware so you can save time.

If I could give them 10 stars, I would. I have been there a few times and every time I was treated…read morewell and the people working there were amazing. Today I took my 7 year old son into the office for a CT scan with contrast. Because of his age, he wasn't able to drink the barium. Davion made sure that they could do the procedure without him drinking the barium (he had to get an IV instead) and she called me at 7:45am as promised to confirm. When my son was told that he had to have an IV instead of drinking the liquid, he lost it. It was a very difficult visit but the 2 people helping us calmed him down after a while and made him feel better. One of them took Taek Won Do just like him and showed him her moves. The other had problems getting into his veins (he has difficult to find veins), but eventually got it in. The technician also calmed him down. Davion returned after the procedure and make him feel like a VIP. They made him feel very special by walking him around the office and giving him ice cream. Thank you very much DCA for this outstanding professionalism and patience in a tough situation.

The staff at all of their locations are so helpful, friendly and kind. The facilities are clean,…read morewell run and the technicians are top notch. When the CAT scan machine unfortunately went down at the Delray West facility just before my appointment they were able to reschedule me for first thing the following morning in Boca Raton