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    Quest Diagnostics

    2.3 (49 reviews)
    Closed 7:00 am - 4:00 pm

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    Thank you for sharing this feedback, Dave!

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    Thank you for sharing this feedback, Stacey!

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    6 years ago

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    4 years ago

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    4 years ago

    Disgusting service!! Front desk laddies are very rude ! Will never come back. Don't come to work if you don't like your job

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    5 years ago

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    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    She took me to a room, uploaded my script, insurance and painlessly took my blood.

    Mentioned in 12 reviews

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    Quest Diagnostics

    Quest Diagnostics

    (34 reviews)

    I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

    Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

    Quest Diagnostics - laboratorytesting - Updated May 2026

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