Quest Diagnostics was founded as Metropolitan Pathology Laboratory, Inc. in 1967 by Paul A. Brown,…read moreMD. Today, the company is headquartered in Secaucus, New Jersey, and operates 2,000 patient locations and dozens of clinical laboratories throughout the U.S. Services they offer include diagnostics, clinical trials, risk management, and drug screening. Quest Diagnostics is the world's leading provider of diagnostic information services. Half of the doctors and hospitals in the country rely on Quest Diagnostics to provide critical information that helps them manage their patients' health, and one-third of American adults in the U.S. will interact with Quest this year. I like that the Quest website is user friendly. I can easily see available appointments across their many locations, book an appointment, and quickly view my results when they are ready. The results also include easy to understand information so I know what they mean. Pro tip: drink water before you come in to help plump up your veins. My doctor does not draw blood in the office, and at this point I have been to multiple Quest locations all over Broward County. The Margate Quest was a little harder to find than the other locations I have visited. It is a very small office located in a medical office building next to Northwest Hospital. The morning of my appointment, I received a link to check in when I arrived, but the link didn't work. I kept trying it over and over, and it still wouldn't work. I went inside to check in, but it was very busy and only one of the kiosks was working. By the time I was able to check in, the screen informed me that I was 10 minutes past my appointment time and had to make a new appointment. This was so frustrating. The next appointment time was not for another hour. I finally got everything straightened out, but I wasted a lot of time, and there was no one I could speak to at Quest since employees only came out sporadically to take people back. I tried calling Quest, but the wait time to speak to someone was 20 minutes, and the call kept dropping. I was finally taken back, and my phlebotomist was Maria. She was very gentle and made the rest of my experience the best it could be. I usually bruise, and there wasn't even a mark this time. I would use this location again, but I would arrive earlier for my appointment in case there is a problem checking in.

This has been my go to lab when I need a blood draw. I usually schedule an appointment online for…read morethe morning which makes the process go quicker . The check in process has been easy and they show your name on the screen so you know when your turn is coming up . I'm not always the best with blood draws so I mention to techs and I am able to use a room that has a reclining seat .i have always been treated with kindness and patience here.

Quest just lost a long-time customer. I had blood drawn last week and unable to get results…read more Status online stated I needed to sched appt to take sample (which I'd already completed). 2 days later, the entry disappeared and new entry appeared (erasing any record that I had been there). Tried for days to reach a human at Quest...impossible. Every recording tells you to go online. My doctor finally called for me and found out they lost my bloodwork and it would need to be done again No guarantee that if I rescheduled I would get results in time to keep my MRI appt at a hospital. which by now was less than 24 hours away. I chose to use a different lab. The new lab got me in same morning with only a 5 min wait and my results will be available before morning. I was previously a happy Quest customer so it's sad that the lack of customer care & communications forced me to leave Quest forever.

I Made an appointment online about 3 days in advance for bloodwork for my dad. This location is…read morelocated on the second floor right next to the elevators. When we first entered there's is a receptionist area without receptionists lol. I believe the iPads were in place of real people. We checked in on the iPad which is super simple using the QR code I received when I first scheduled the appointment. We sat for about 5 minutes and they called his name. A large TV screen shows your name and where your place is in line. We literally were in and out in less than 20 Minutes. The phlebotomists working were fact, friendly and efficient. I will definitely come back to this location for future blood work.

Went quite well about 5 minutes past my appt friendly staff results to my gastroenterologist were a…read morelittle slow overall happy

If getting labs here, please know that they apparently DO NOT do the one hour GTT (glucose…read moretolerance test) because they "lack the facilities" (you sit in a chair for one hour after drinking a sugar beverage, and then have labs drawn again...). This is odd, as the other labcorp at Walgreens DOES... perhaps a unique policy to this store...? As it also says online that they do this test as well... just please be aware so you can save time.

Very patient staff and accommodating towards customer needs. Would definitely recommend to friends…read moreand family

From the owner: Amerilab Diagnostic Center is a state-of-the-art diagnostic laboratory committed to delivering…read moreaccurate, timely, and high-quality lab results across a wide range of testing services. Our mission is to support healthcare providers and their patients with the most reliable diagnostics available—powered by modern science, advanced technology, and a strong focus on precision.

Scheduled blood draw at 8AM. No contact info for phlebotomist provided. they have not shown by…read more8:30. called number and on hold for long time then to voicemail.

Jonathan is the MAN!!! He returned my call, set up our appointment and he arrived EARLY to draw my…read moreblood at my home. He is professional, efficient and completely outfitted in PPE so you feel very safe and secure. Worth every penny to have this service in your home or office instead of waiting in a lab in this crazy environment of illness all around us!!! Do yourself a favor and call Jonathan!

Previously I had left a great review of this medical center.The past three years the practice has…read moregone downhill. They allow incompetent medical staff that has turnovers frequently to run the office and the doctor hides behind them. For instance the referral coordinator runs the whole office and has attitude and talks down to patients making them cry. They try to slough off their duties as a patient responsibility. Steer clear of this place it's nothing but a very large headache.

ob hold for 30 mintues trying to schedule an appointment, lack of staff, they answered once and…read morethen as soon as I started talking, immediately put on hold again.

This place is the worst I schedule an appointment for my father on 12/21/22. They asked what was…read morethe symptoms and I informed them. The told us to come in on 12/22/22. We waited a hour in the room then the Doctor sends the MA inside the room to say he doesn't see sick patients. I informed them he was sick he has some issues going on we've been coming here since 4/22 and we're trying to get to the bottom of this. He refused to see him, so we asked could we have a referral? We were told to wait the doctor will speak with us. We go inside his office and explain what's going on. He said he doesn't see sock patients go to urgent care. He goes your blood work is normal you're health. My dad I don't feel healthy and started explaining again. Dr Rafael Rodriguez stated he doesn't have time for this S***. I said excuse me are you cursing at us? He said yes and told us to get the F*** out of his office. The whole staff was stunned and looked at us as we were walking out. I've never been so humiliated in my life. My dad has been there four times not one time has he ever even examined him. He the kind of Dr that just bills the insurance company without doing any work. We will never step foot back in there again.

Worst blood drawn experience ever! Super painful and my whole arm was swollen immediately after…read moreneedle removal! When I was seeking for help, they just handed me a piece of paper to instruct me what to do at home. After a few hours following the instructions and I am still in pain and arm is still swallowing! Asked ChatGPT, suggested me to go to ER!!! BTW, I am very athletic and my vein is very strong and easy to draw blood! This is very first time I had problem with blood drawn!

I never thought I'd be reviewing, nor awarding Quest Diagnostics *****…read moreI think they've finally gotten their act together. I was reminded of my appointment electronically, early enough to make a change, if necessary. As I left my house for the 10 minute drive, I was texted with a code for check in upon arrival. As I walked in their door, I checked in, on my phone. Ever since the pandemic, I have shied away from checking in on a public tablet! There were fewer than 6 people waiting in the waiting room, and I was called into the lab in less than five minutes. When I left there were maybe 3 people waiting, and, yes, a number of people had been helped during that short time. What a difference it made! Someone had the right idea and was able to implement a much more finely tuned system.

This is my very first Yelp review, as I am usually not motivated enough to praise or complain about…read morecompanies, but in this case I strongly wanted to voice my opinion. Through the recommendation of my doctor I was tested through Immuno Labs for possible food sensitivities. My test results showed that I was sensitive to 93 of the 154 foods for which I was tested. This was a total shock to me, and required a completely new way of eating for me. The only way I have been able to adhere to this new philosophy of food is through the great support I have been receiving from Kinsey Van Druten, Holistic Health Practitioner with Immuno Labs. She has sent me numerous recipes, answers my many questions, and continues to encourage me along the way. She has suggested books, blogs, and websites that relate to my issues, which have been extremely helpful. I have never had such excellent customer service from anyone anywhere before Kinsey. She is that one in a million - outstanding!

This is my first Yelp for a large business such as this one. Usually I yelp on restaurants, local…read morebusiness etc. I have NEVER been so impressed with customer service at a large organization. Lisa Nazario has blown me away with her helpfulness, kindness and with how informative she is. I am having testing done for my little daughter which is already a stressful time - she has made me feel so confident that not only will they find out what foods she is allergic to but that Immuno Labs will be there for us throughout her diagnosis and beyond. I feel so such confidence that I needed to yelp this now during the process. They are a wonderful company and REALLY care about their patients. I wish all companies could have employees like Lisa M. 5 Stars!!!