Very patient staff and accommodating towards customer needs. Would definitely recommend to friends…read moreand family

From the owner: Amerilab Diagnostic Center is a state-of-the-art diagnostic laboratory committed to delivering…read moreaccurate, timely, and high-quality lab results across a wide range of testing services. Our mission is to support healthcare providers and their patients with the most reliable diagnostics available—powered by modern science, advanced technology, and a strong focus on precision.

I'm sure at some point everyone has visited a Lab Corps. They've never been the most pleasant…read moreplace to go. Generally there's always a long wait and I've never known of a location to be overly friendly. This location stands pretty true so the routine. Not very friendly reception staff. The little kiosks they set up for you to check in never seem to work properly. The first kiosk I used wouldn't allow me to check in so I went to the reception desk to have them check me in and she just sent me to another kiosk! She never put an out of order sign on the one that wasn't working. It's not as if they were overly busy because she was just talking to her fellow employee. I had taken the time to set up the appointment and put in all the information on my computer at home before my appointment so it would be expedited as it says. But the scanner doesn't work to scan the barcode that printed out, so to me, that was just a waste of the time!! Because I still had to manually enter all of the information anyway. There were only about 5 people in the waiting room. I waited about 45 minutes. The gentleman taking taking the labs was nice and did it pretty quickly. The facility seemed fairly clean except for the bathroom.

Went in for employment drug screening. Summary: I felt unclean was given poor advice…read more Let's get into it. I was seen 45 minutes after my scheduled weekday appointment. The QR code on the LabCorp email didn't work, but that's on corporate. Is it normal to have no sanitary wipes given? I was instructed to wash my hands twice, but I didn't feel very clean. Staff was talkative amongst themselves. This is fine except an employee gave me the 'wait one moment' finger gesture several times so someone could finish sharing a personal story. The biggest issue: I knew my urine test would come up positive for a compound included in my controlled prescription medication. I asked my urine collector if I could immediately provide my medication information, or if LabCorp will call me later to verify if I take a prescribed drug with the compound. The employee advised me I should tell my employer I take the drug. What?? "Interesting," was my reply. This initiated a conversation in which 1) I described my prior LabCorp experience (LabCorp calling after my visit to inquire my Rx prescriptions) and 2) the employee confessed a lack of knowledge on the subject they advised me on. It is poor advice for me to tell my employer what meds I'm on. Imagine telling your employer's HR you're on something like antidepressants and later learning they didn't need to know. Because the employee didn't know if LabCorp would call my employer or call me, their answer should have been, "I don't know." Their poor information and communication could harm someone's career. I am willing to raise my review to 3 or 4 stars if corrective action is taken.

This is a first class medical testing organization. Charlotte is great and I can't say enough good…read morethings about her.

From the owner: Patient Service Center Laboratoryread more

I am extremely afraid of needles and have postponed my appointments many times because of it. After…read moredoing some research, I decided to drive 40 minutes to this Quest location and it was absolutely worth it. Gabrielle made my experience so easy and completely painless. She was calm, reassuring, and truly made the entire process feel effortless. The customer service overall was warm and welcoming, the facility was very clean, and the staff made me feel comfortable from start to finish.

Quick, fast, and reliable. I made an appointment from the…read morenight before on the online portal, and it was very simple. Create an account, upload all of your information, and then choose the time that best fits your schedule. This location is only 5 min from home, so getting here was a breeze. The front had a 2 check in kiosks, and a large waiting area. The waiting room had 2 tv monitors displaying patients names and who's next to be seen. The staff members here are all curious, friendly and very professional. I took about 10 min total for the wonderful lab tech to pull up my info and then draw 5 vials of blood. Painless and easy. All lab information is electronically then sent to your primary care physician so there's no paperwork for you to drag around!

I have used Quest Diagnostics many times. The inside is clean and convenient. There is a check-in…read moremachine and TV screens showing the queue numbers for patients, which makes the process easier to follow. The staff work quickly, are experienced, and understand the needs of patients very well. Overall, the service is efficient and organized. One thing that could be improved is stool sample testing. It would be much more convenient if patients could collect the stool sample directly at the lab, because some people may not be able to travel back and forth easily. If this service could be done at the lab, it would be much better.

This hurts to write. BEST service I've seen in the medical field. In and Out, SUPERIOR service,…read morequick and professional, and they get it all done! Tons of locations. My primary doc said it was "free" which is where I should've turned around. I've had 1 visit with quest for 1 specific lab. I've not gotten multiple bills, each require a $3.99 convenience fee. I'm not sure why and it doesnt matter but plenty of bills and plenty of fees just to be able to pay the bill all for 1 test. Nah, never again. Cheers to the staff and humans that run this place but I'll never be back based on their billing process.

This is by far the best experience I have ever had with a lab. Blood work for me is one of my worst…read morenightmares, however, Princess was amazing! Very kind, friendly but professional, truly the best!!! She found my vein quickly and smoothly, which is usually hard to do. She made the whole process easy and stress-free. Highly recommend!

the nurse who treated me was very professional and had an excellent touch,thank you Princess!read more

Went quite well about 5 minutes past my appt friendly staff results to my gastroenterologist were a…read morelittle slow overall happy

If getting labs here, please know that they apparently DO NOT do the one hour GTT (glucose…read moretolerance test) because they "lack the facilities" (you sit in a chair for one hour after drinking a sugar beverage, and then have labs drawn again...). This is odd, as the other labcorp at Walgreens DOES... perhaps a unique policy to this store...? As it also says online that they do this test as well... just please be aware so you can save time.

Quest just lost a long-time customer. I had blood drawn last week and unable to get results…read more Status online stated I needed to sched appt to take sample (which I'd already completed). 2 days later, the entry disappeared and new entry appeared (erasing any record that I had been there). Tried for days to reach a human at Quest...impossible. Every recording tells you to go online. My doctor finally called for me and found out they lost my bloodwork and it would need to be done again No guarantee that if I rescheduled I would get results in time to keep my MRI appt at a hospital. which by now was less than 24 hours away. I chose to use a different lab. The new lab got me in same morning with only a 5 min wait and my results will be available before morning. I was previously a happy Quest customer so it's sad that the lack of customer care & communications forced me to leave Quest forever.

I Made an appointment online about 3 days in advance for bloodwork for my dad. This location is…read morelocated on the second floor right next to the elevators. When we first entered there's is a receptionist area without receptionists lol. I believe the iPads were in place of real people. We checked in on the iPad which is super simple using the QR code I received when I first scheduled the appointment. We sat for about 5 minutes and they called his name. A large TV screen shows your name and where your place is in line. We literally were in and out in less than 20 Minutes. The phlebotomists working were fact, friendly and efficient. I will definitely come back to this location for future blood work.