10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

CUSOTMER SERVICE is awful. From the person checking you in, to the person scheduling your…read moreappointment and the insurance verification team. They are rude, not helpful at all. I was advised to call my own insurance company to find out if they accepted my plan and what would be my responsibility. When scheduling my appointment, the woman told me that I need to know what I am scheduling even though I read her all the information off the prescription she asked for. I have been coming here for a few years now and the employees are just getting worse by the day.

Went in July 2025 for Diagnostic Mamo results not given at the time which is unusual because…read morediagnostic mammos are suppose to have radiologist read them to make sure they have the images they need, A week later I got letter in mail saying my mammogram showed a finding that requires additional studies additional mammography (that's why I was having a diagnostic mammogram because of a concern)views or ultrasound. The letter said I have dense breast tissue. The letter said my Dr will get a copy of results that was 7/9/2025 as of today my Dr did not get the results and He called one day they were gone at 12 and the next time nobody answered. I decided to start over at care diagnostics and had Diagnostic mammogram and ultrasound at the same time and results given right there by the radiologist. My breast tissue is not dense also. The place is cute but I would rather have results I trust than a cute place. So be careful here

I have been going to R&M imaging for over 15 years and I find that their staff is compassionate and…read morecaring. I much prefer to come here than a big center where you are just a number. From the receptionist to the clinical staff each person is friendly and knowledgeable. Recently, I had an emergency situation and I needed to have an ultrasound completed quickly and have the results ready for the next morning. I was assured that they would put that request through, which was a big relief for me. I would recommend this imaging center to anyone who wants to feel comfortable and in good hands while getting their imaging done.

I've been here twice, and wait times were not bad. For mammograms, the radiologist meets with you…read moreafterward to go over your scans and give you your results. The front desk staff isn't super friendly, but the techs doing the scans are great.

They try to charge you for service despite having approval from insurance. Spoke with office…read moremanager regarding insurance payment and was told I wouldnt be charged up front. When I went for imaging, I was told I need to pay up front despite office manager stating otherwise. They made a phone call and then told me insurance would only pay for two out of three tests. I was only having two tests which had both been approved. I walked out. I would not use this facility.

Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad…read more They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans.

The schedulers are a joke . I called and made my appointment for 5:15 PM. They asked me to get…read morethere 15 minutes earlier, which I did. They sent me 6 text messages confirming my appointment at 5:15 PM. Upon arrival, I was told my appointment was actually at 5:45 PM, but they asked me to get here 30 minutes earlier!!!! I explained to the lady what happened , it was like explaining to a door. This is beyond disrespectful thinking people have time to waste.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.

**Akumin - Very poor patient experience and mismanagement**…read more - Disappointing customer service and inconsistent care. Staff seem disengaged and push tasks onto patients rather than handling them. - Major issue with clinical notes: clinic should obtain notes directly from the doctor, not the patient. My doctor confirmed Akumin's practice is to reach out for notes, yet that didn't happen. - Appointment chaos: cancellations misattributed to me, leading to wasted time and lost care. This feels systemic across locations. - The same pattern across multiple sites indicates a company-wide problem, not an isolated incident. - I'm sharing to warn others and push for accountability and real process improvements.

Nice clean office and lovely staff. Easy to get to and plenty of parking…read more Its just an annual mammogram, no big deal doesnt hirt and i have never had an issue and doesnt run in the family. Im a lucky 70 year old woman!

This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

Trying to schedule an appointment with Rayus Radiology felt less like healthcare and more like…read moreattempting to get concert tickets during a Ticketmaster presale. This review is a rollercoaster, so buckle up. The saga began after my doctor sent over a prescription. Rayus reached out by text and phone, which initially felt efficient and promising. Then came the automated phone system. Somewhere between the prompts, hold music, and waiting to speak to a human being, nearly an hour of my life disappeared into the void. Over 40 minutes of that was spent on hold. An hour. To make one appointment. I put the appointment on my calendar, but forgot the exact time, so I called a few days later to confirm it. That's when I was informed I had no appointment at all. I'm sorry... what exactly were we doing together for an hour the first time? So after another 45-minute adventure through the hold queue, Appointment Part Two was successfully created. Or so I thought. Two days before the appointment, billing calls me to explain they were beginning the insurance pre-approval process and probably wouldn't hear back from my insurance company in time. They then asked if I wanted to pay out of pocket and "hope" insurance reimbursed me later. Hope? For radiology pricing? Absolutely not. They told me I'd need to contact the appointment department to reschedule. I politely explained that I'd rather wrestle an alligator in a Publix parking lot than spend another hour on hold. They assured me they would handle the rescheduling themselves. Spoiler alert: they did not. Instead, I started getting automated calls and texts reminding me to reschedule. So back into the scheduling abyss I went. This time the hold was only about 30 minutes, which by then felt like express service. At this point, I was mentally hovering between zero stars and throwing my phone into traffic. But then... plot twist. The actual in-office experience was excellent. I arrived at 11:20 because their texts told me I had an 11:45 appointment and should arrive 30 minutes early. Turns out the actual appointment was 12:15, and 11:45 was apparently the "show up early" time. Confusing? Absolutely. But the front desk staff handled it with kindness and professionalism instead of attitude, which honestly caught me off guard after the scheduling nightmare. Not only were they nice about it, they managed to get me in early anyway. The tech was professional, efficient, and treated me with dignity throughout the visit. The facility itself was clean, comfortable, and well run. If I were rating only the people inside the building, this would easily be five stars. But unfortunately, the process of actually getting and keeping an appointment was so frustrating and unnecessarily difficult that I can't justify averaging this out to three stars. The staff deserves praise. The scheduling system deserves a documentary investigation. Two stars.

I was scheduled for a Cat Scan on 2/1. The appt. was for 2/9. I arrived at their specified time,…read more7:30, only to find that the billing/authorization department dropped the ball and did not get the copay amount correctly. I showed the clerk my insurance website, but she said that she couldn't accept it. I had to reschedule it today for the same time. I arrived at 7:30 and waited for someone to arrive at the desk. A tech peeked out of her space and told the patients that there was an emergency and that the regular girl was being replaced. At 7:45 a girl showed up. My appt. was for 8am. The tech did not arrive until 8:10, and my test was delayed yet again for another 15 minutes. No respect for patients' time. I would seek imaging at another location.

My appointment was at 11:30, I arrived at 11:15 and at 11:53 had to ask how much longer I'd expect…read moreto wait before I was seen. Then, I'm told another 5-7 minutes which is just ridiculous considering I came early for my appointment and was not told that there would be this long of a wait whatsoever. The front office staff also sits and acts like they don't see/hear you because I had to say "excuse me" several times for the woman 3 feet in front of me to acknowledge that I was asking for assistance. Would not recommend coming here at all.

Boy I love this place! If you're claustrophobic, this is the place for you. Even if you're not…read moreclaustrophobic, you should come here. The staff here will make you feel comfortable and at home. Absolutely an awesome place!

NO STARS, if that was possible!!!! All due to 1 person…read more CHRISTI's THE PROBLEM! She'll single handedly destroy this office's reputation & profitability. Why she was promoted from insurance in back office is beyond me. Denies coverage to me, & to my insurance co.rep calling to tell her I'm covered. Even argues w/me as wonderful Laura, at front desk, is getting my info. (As a doctor, I can tolerate a lot from such "back office" bad-people-skills folks, but she's intolerable, rude, argumentative & doesn't belong dealing w/people up front. She turned away a couple w/an appt. just before me, post-arguement regarding their insurance.) Andrew, the tech who brought me in was fabulous & remembered me from previous recent studies. CHRISTI NEEDS TO GO!!!