Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad. They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans. read more

See all

The schedulers are a joke . I called and made my appointment for 5:15 PM. They asked me to get there 15 minutes earlier, which I did. They sent me 6 text messages confirming my appointment at 5:15 PM. Upon arrival, I was told my appointment was actually at 5:45 PM, but they asked me to get here 30 minutes earlier!!!! I explained to the lady what happened , it was like explaining to a door. This is beyond disrespectful thinking people have time to waste. read more

I was trying to book an appointment and was on hold 20 minutes and finally gave up. Tried again and after 11 minutes gave up again. They did call me because I owed them 20 dollars though. read more

I called to schedule an appointment and gave the new insurance information to the representative. The appointment was for almost a month later. I was promised someone was going to call me to confirm the new insurance approved and the cost of it. 2 days before i kept receiving a text saying that a non show was 50$, so I called to check if it was approved and the cost, the lady on the phone was SUPER rude! Said i never updated my insurance what was a lie and did not let me talk, she kept interrupting me saying it was my fault i never updated insurance. This was defiantly the first thing I did when I called since last year the exame was not approved by previous insurance Oscar so I changed to a new insurance in order to be able to have the exame done. And she kept being rude saying i never updated it and she hang up on me and for that reason i had to cancel it in order not to pay the 50$ fee. This is totally unacceptable!!! I am in pain, i need to perform the MRI my doctor asked to and i had to cancel it for bad administrative team and i had to be mistreated by your employee. Shame on you guys this is a shame!!!!!! . read more

Rayus was one of the few facilities to offer the "dual energy" CT scan (early 2026 as I'm writing this). In fact we had to drive from Ft. Lauderdale to Boca Raton because there wasn't one available between Boca Raton and Miami. For diagnosing a questionable case of gout, the dual energy CT is a valuable resource. The referring medical office sent us to the wrong location, but the Rayus staff waited for us even though it kept them late. The report was ready within 24 hours. read more

No one answered the phone after 40 minutes on hold. Used to be such an easy "ordeal". Now it's just an ordeal. Never again.

It took 46 minutes on hold and to make an appointment for a bone density scan. I show up early to the appt, and the tech asked if I've taken calcium in the past 24 hours. The person who made the appt was supposed to let me know that I should not take calcium for 24 hours prior to the exam. I'd already taken time off of work to make this appt and was told to either make another appt, or that the test would be totally inaccurate. What a total waste of time. read more

Had to come for some care. The front desk lady wish I would have gotten her name she was so rude don't even understand why she works in a place like that. My appointment was completely wrong I got there at 630pm and what a waste of time because they didn't book my appointment right so I have to come back. Tiffany the Second Lady I had to speak she was so so so nice and super helpful through out the whole process to make sure this doesn't Happen again... please get more Tiffany's she was personable and very patient !!!!!!! Thank you Tiffany !!!!!!!!!!! Can't really so no to coming her cause we have no choice read more

See all

So many negative reviews I thought I should add a positive one since that was my experience. After checking in at the front desk, as standard practice, you have to complete e-forms on a tablet every time you go. Once completed, they informed me they were about 15-20 minutes behind schedule. I helped myself to their coffee station and shortly thereafter I was taken to the MRI room. The quality of care from the two techs was great! They put foam earplugs in my ears and music headphones on top to drown out the noisy MRI machine. And they covered me with a blanket bc I was cold. There was a longer line/wait when I was leaving so I think an earlier appt (before 10:30a) is probably a quicker experience. read more

See all

good bunch, the other company (brand a) in wellington doesn't know how to take blood, can't produce a cd with my named spelled right. despite 5x times, (and we can't call and ask we were told they don't have a phone at brand a). rayus fast, professional, nice people, Dr could actually use the scan they did unlike brand a. read more

I got here 15 minutes before my appointment, the front desk is very disorganized. They greet you, give you an iPad to answer some questions and keep your drive license and insurance card until you go to a different window. After over an hour I was called in, they gave me back my docs and told me I was late, crazy... well at least the technician was super professional and treated me well. I hope they can offer better training to the front desk. read more

I have called 4 times today and waited on hold for 25 minutes each time. No one ever answered. Scheduling is a joke. Terrible service.

As far as calling to make or change an appointment this company is the WORST after waiting for 29 minutes a guy answered, with a bad attitude and after taking my information left me on hold for another 20 minutes, not even coming back to say, hold on a minute. I decided to hung up . Terrible, terrible telephone service read more

There issues from the initial contact. Somehow they mixed up my medical record with someone else. It took a while for them to locate me and separate the files. Then the day of my appointment I received a text advising me my payment today is $499, when I don't have copays on mammograms or annual procedures. Lord and behold they had the approval on someone else's medical record. In addition 1 hour before my appointment they call to reschedule one of the procedures because of an equipment issue. Never again for me. It's scary! read more

They never made my appoint and also wanted full pay for my mri when the insurance said bill them first

I may update this if we get stellar care but I am going on hour three of waiting. I called this morning and was told they take walk-ins with a doctor's note or a fax from the Dr.'s office , so I had my doctor fax it in. My doctor faxed it to them, and then Rayus called them back and required a form. I am here in line waiting for them to REGISTER me because the fax is lost(?) unless it goes to a registered patient. Not even in line for the actual xray yet. No one knows what they are doing and about 30 patients have gone ahead of us. Update: the girl we finally talked to said she was told to ignore our chart until everyone with an appointment had been seen (by Victoria). So anyone at all who came in after us was processed first and our chart was put to the bottom. All they needed to do was match the fax with our chart and put us in the regular queue. read more

The staff was very helpful. I waited almost 2 hours for a chest X-ray, which took 10minutes.

Went in for mri on my knee. Went as expected. No problems. People complain too much but I guess when you are in pain life if hard. Ignore the bad reviews if you are going for an mri rayus staff helped me get a closer and quicker appointment over the phone. Couldn't have been more helpful. read more

I had to get some x-rays of my lower back and right knee and received orders from my PCP. Looked up in-network radiology centers from my insurance website; that was a pain i the neck but necessary. Always watching out for costs. I was able to call and schedule an appointment with Rayus Radiology in Boca Ration. After my call with them, I received links to their patient portal through my email. Was able to logon and filled out their questions as well as upload insurance card and radiology orders. Very smooth upfront process. They were able to check my insurance coverage and send me the co-pay amount before the appointment. Once I got to the facility, the intake staff took my co-pay payment and asked me to wait in the waiting room. I was called within minutes and the x-rays took all of about 10-15 minutes. Very pleasant and high quality experience. read more

RAYUS Radiology - Diagnostic Imaging Near Me - Boca Raton, Florida

See all

I had a very good experience today, check in was very quick and easy. Everyone was very friendly. The lady that did my procedure was very kind, caring, and knowledgeable. read more

I went in person this Sunday at 1:00 pm to Rayus, located at 23071 FL-7, Boca Raton, FL, to make an appointment. The receptionist told me to come back on Monday because she was alone and that entering my information would "take too much time." How long could it take--five minutes? The place was almost empty: there were only two patients waiting to be called for their exams and no one else in the waiting area. Clearly, the receptionist just didn't feel like working. It was my first time at this center, and the service was terrible. Very poor customer service. They should hire people who truly want to work and provide proper attention to patients. read more

I read the other reviews and realized the process, and people are part of the experience. If one person is not welcoming or competent, it can harsh the whole experience, but I had a very smooth experience here. The expectation of coming 30 min early is very clear, and if I follow the process of answering the questions before I get there and complete the text message check-in, it goes super smoothly. I found the place very clean and was in and out much earlier than expected. This is my second visit, and I found the experience to be the same pleasant, professional, and effective both times. The truth is I need good X-rays & MRI results. The rest is super nice to have. read more

RAYUS Radiology - outside - Diagnostic Imaging Near Me - Boca Raton, Florida

Good experience. No issues with any of the staff, from the representative on the phone when I first booked my appt all the way to the radiologist and nurse who took care of me. Everyone was pretty friendly. I went there late around 8:30 PM so it was quite empty and I was the only one in line. Staff provides headphones to block out the noise of the MRI machine. I would recommend going late if that works with your schedule. read more

Had a 8:10 AM appointment for a sonogram. After filling out Ipad was called back and the procedure was done by 8:05 by a very efficient technician. Very satisfied read more

After 20 minutes on hold..the guy who answered must of been high. He started laughing uncontrolable...called my doctor to schedule my 3 tests elsewhere read more

they are always late They are never tell me how much you have to pay, and months late you start receiving bills read more

awful! After registration I I had to wait and wait and wait, and then only after I went to the front desk that they found that they lost my file and had to wait again read more

Layers and layers of incompetence here. Run! Do not walk! Drive the extra distance to a more professional establishment.

grossly inefficient. long hold times on the phone 20 minutes. portal does not work. technical support disconnects calls. used to be a good company. wonder what happened? very very disappointing and frustrating. read more

standard care for radiology trips. great staff, easy entry and exit, they were pretty sweet with understanding your insurance and charges. Id use em again since their staff was on it and you knew you weren't being over charged for services. read more

I had an 11:30 PM appointment last night showed up at 10:45 and they were closed their website clearly shows they were open till 12 AM. I was not notified they weren't gonna be open. I've used them quarterly for the last three years. This is the first time they've let me down when I called today. All they said was the appointment was canceled and they couldn't even confirm what time it was last night. The guy wouldn't confirm to me that they do appointments that late but believe me when I booked it I told him I could be in town for five or six and she said they had a late Opening that you get into last week when I scheduled it. read more

This was a surprisingly easy medical appointment. I'd been given a referral by a doctor for a procedure and told they would call me to set up an appointment. And I was actually called a couple days later by their scheduling department. The scheduling department told me about their different locations. I selected this one in Boca Raton. The building faces Glades Road and is next to the Holiday Inn. They send you appointment confirmations and other information with reminders. You can also pre-register in advance. As advised, I came a bit early to fill out the balance of my paperwork. They were very clear about what to fill in on the forms. Once done, you wait for your name to be called. I was called much sooner than expected. Once in the room, the procedure was painless and fast. They seemed to have the system down pat. I'd go there again if I needed to do so. read more

RAYUS Radiology - Checkin desk - Diagnostic Imaging Near Me - Boca Raton, Florida

I was given outstanding, considerate care especially by Danielle at the Glades office. There was a bit of confusion on my end & Danielle helped me navigate through the CT heart scan. Exceptional care from her & all the staff I encountered. Thank you. read more

Sadly as with most places involving medical help it seems to be way understaffed. The wait time to pick up Barium for next day test took over an 90 minutes. Some was the amount of people here and the issues with the referral. I got a call from them at 10 am telling me I could come in and get the barium so I dropped everything and headed over and got there at 11:45am and checked in. Sat till 12:30pm to be called and told there was no referral or anything on the computer for me to get this stuff. While in the place I received a text from them concerning the appointment for the next day as well. But it took another 30 minutes of phone calls to finally get a verbal ok to give me what was needed. Not sure why but it's done now and we will see how it goes today for the scan. This place is very clean and comfortable but wait times are so crazy. read more

I've been trying to contact them for weeks to schedule a test (as they were the ones my Dr recommended.) However, they do not answer the phone ever! And apparently, their five PB County locations--Boca(2), Delray, Boynton, and Wellington--all use the one same phone number!! Uggh so frustrating... I should have looked at the reviews before I wasted all this time. I guess I was just trusting my doctor... But naturally, this is a horrible first impression.. and of course there's no way of telling how "good" they are when I can't even get an appointment! On the search for a different radiology place now.... read more

I am a big fan of this facility and feel lucky to be living nearby to do all of my families image work here, however, this is to give a review about medical records specifically Stacee. We had the doctor call in a stat request for a patient with possible static cancer. She not only gave me half the report however she was snarky and smirking when having to travel back to get the other half of the request, she is not professional and lovely like the rest of the staff there. read more

Professional and efficient. Shout out to mammo tech Anna, who was kind and gentle. I will always use Rayus for imaging

I went to have my first mammogram done at Rayus. Very organized and clean establishment. Keith was at the front desk and was pleasant and quick with helping me check in. The mammogram itself went a lot smoother than I was expecting. The staff was amazing and I got my results back the same day within a few hours. I'm very grateful and not scared to go again next year for my checkup read more

If I could give zero I would. The staff was really nice, however the timing to get your results are so unacceptable, I had a brain bleed 5 years ago, started feeling weird, my surgeon ordered an MRI, it has been 6 days and still NO one has looked at the report. How in the world does a brain MRI not have priority? I am so disgusted, called and the robot man who answered said 5-7 business days.. I have been worried sick for these results and NOTHING... read more

Stayed 4 hours and technician refused to complete the test Never completed. Will never return to this facility. Very unprofessional service. Zero zero. Zero. Very bad experience!! read more