I already wrote a review on Trustpilot. Dr. Goldstein, from the ER was outstanding . My husband,…read more(Lee) in room 728, especially appreciated Rachel (urology) and Courtney (an aide). All the staff he came in contact with were helpful and nice! Other than a loud and annoying roommate, he had a good experience.

I arrived at Labor & Delivery in active labor after my OB had already been notified and instructed…read moreme to tell the front desk to contact him immediately because he was expecting me. I did exactly that. I repeatedly told staff my baby was coming, but I was told there was no room available. Then my water broke directly in front of the Labor & Delivery desk. I dropped to my hands and knees, screaming and crying in pain while my husband repeatedly begged staff to help me. I was not immediately examined, given a wheelchair, or taken for care. An off-duty nurse who heard my screams from outside the hospital came in, recognized the emergency, got a wheelchair herself, and rushed me toward triage. Because I had not yet been admitted, my husband could not come with me. When the elevator opened, I was in such advanced labor that I physically could not sit because my baby had descended into the birth canal. I crawled out of the elevator on my hands and knees. In triage, I removed my own soaked clothes and shoes, climbed onto the bed myself while shaking uncontrollably, and repeatedly screamed that my baby was coming. Despite staff being around me, I still was not immediately examined. One nurse asked my name, told me I was "doing okay," and walked away. It was only when another nurse realized my baby's head was already crowning that a physician was called to catch her. My daughter was born approximately eight minutes after my water broke. Thankfully, my daughter and I were physically okay, but that does not make this acceptable. I genuinely believed I was going to deliver my baby without medical assistance inside a hospital. The incident became known within my OB's practice. At my postpartum appointment, staff were already aware of what happened and referred to my delivery as a "horror story." I am sharing this because no woman in active labor should have to beg for medical attention while her baby is literally being born.

It's a year since my annual breast mammogram and I'm thrilled to say that all is good. I spent less…read morethan two hours here- had both a mammogram and sonogram and came out with the results and another appointment for next year. This has been a wonderful experience; the offices are cheerful, modern, immaculate and soothing. The staff is sweet, accommodating and professional. I am made to feel comfortable throughout the entire process. Gratis coffee is offered. Very little waiting time was the best part. The parking is adequate for the building and valet is offered as well.

Great place to get all your tests done. Very clean. The technician is very nice as well.read more

I've been here twice, and wait times were not bad. For mammograms, the radiologist meets with you…read moreafterward to go over your scans and give you your results. The front desk staff isn't super friendly, but the techs doing the scans are great.

They try to charge you for service despite having approval from insurance. Spoke with office…read moremanager regarding insurance payment and was told I wouldnt be charged up front. When I went for imaging, I was told I need to pay up front despite office manager stating otherwise. They made a phone call and then told me insurance would only pay for two out of three tests. I was only having two tests which had both been approved. I walked out. I would not use this facility.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.

10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

CUSOTMER SERVICE is awful. From the person checking you in, to the person scheduling your…read moreappointment and the insurance verification team. They are rude, not helpful at all. I was advised to call my own insurance company to find out if they accepted my plan and what would be my responsibility. When scheduling my appointment, the woman told me that I need to know what I am scheduling even though I read her all the information off the prescription she asked for. I have been coming here for a few years now and the employees are just getting worse by the day.

Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad…read more They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans.

The schedulers are a joke . I called and made my appointment for 5:15 PM. They asked me to get…read morethere 15 minutes earlier, which I did. They sent me 6 text messages confirming my appointment at 5:15 PM. Upon arrival, I was told my appointment was actually at 5:45 PM, but they asked me to get here 30 minutes earlier!!!! I explained to the lady what happened , it was like explaining to a door. This is beyond disrespectful thinking people have time to waste.

Great service. Every member from the front office to the Doctor was very professional. Super clean…read morefacilities. Highly recommendable.

I'm so happy my oncologist referred me to Linda Hughes to have my port put in. She explains the…read moreprocedure and make you feel at peace. Great staff, friendly and caring

When I needed occupational therapy (OT) after surgery for my left hand, I knew how well Tammy and…read moreHaley treated me after I had the same surgery for my right hand and saw them for (OT). It was a no brainer to go back to them for needed (OT) for my left hand. They are patient and know how hard to push you to get better. They are personable and I would highly recommend them for hand therapy. Both hands were back to normal after I was done with my therapy.

Michelle, the nurse coordinator made everything run so smoothly. After check-in, we were promptly…read moretaken for registration then I was shown to a private waiting room until my ultrasound. As I was taken back to the ultrasound room, it looked like a massage room with calm, low lights, which made for a relaxing setting.. Brittany, Ana, Maureen and Dr. Lopez worked seamlessly with great synchronicity and flexibility. Keen to adapt and reassess as needed to ensure the best and most time saving experience for the patient. I recommend this facility 10/10.

This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

Trying to schedule an appointment with Rayus Radiology felt less like healthcare and more like…read moreattempting to get concert tickets during a Ticketmaster presale. This review is a rollercoaster, so buckle up. The saga began after my doctor sent over a prescription. Rayus reached out by text and phone, which initially felt efficient and promising. Then came the automated phone system. Somewhere between the prompts, hold music, and waiting to speak to a human being, nearly an hour of my life disappeared into the void. Over 40 minutes of that was spent on hold. An hour. To make one appointment. I put the appointment on my calendar, but forgot the exact time, so I called a few days later to confirm it. That's when I was informed I had no appointment at all. I'm sorry... what exactly were we doing together for an hour the first time? So after another 45-minute adventure through the hold queue, Appointment Part Two was successfully created. Or so I thought. Two days before the appointment, billing calls me to explain they were beginning the insurance pre-approval process and probably wouldn't hear back from my insurance company in time. They then asked if I wanted to pay out of pocket and "hope" insurance reimbursed me later. Hope? For radiology pricing? Absolutely not. They told me I'd need to contact the appointment department to reschedule. I politely explained that I'd rather wrestle an alligator in a Publix parking lot than spend another hour on hold. They assured me they would handle the rescheduling themselves. Spoiler alert: they did not. Instead, I started getting automated calls and texts reminding me to reschedule. So back into the scheduling abyss I went. This time the hold was only about 30 minutes, which by then felt like express service. At this point, I was mentally hovering between zero stars and throwing my phone into traffic. But then... plot twist. The actual in-office experience was excellent. I arrived at 11:20 because their texts told me I had an 11:45 appointment and should arrive 30 minutes early. Turns out the actual appointment was 12:15, and 11:45 was apparently the "show up early" time. Confusing? Absolutely. But the front desk staff handled it with kindness and professionalism instead of attitude, which honestly caught me off guard after the scheduling nightmare. Not only were they nice about it, they managed to get me in early anyway. The tech was professional, efficient, and treated me with dignity throughout the visit. The facility itself was clean, comfortable, and well run. If I were rating only the people inside the building, this would easily be five stars. But unfortunately, the process of actually getting and keeping an appointment was so frustrating and unnecessarily difficult that I can't justify averaging this out to three stars. The staff deserves praise. The scheduling system deserves a documentary investigation. Two stars.