They were great and able to accommodate within the last minute. My daughter was pleased with their service they provided her senior golden retriever. Thank you. read more

It was my first time here, and they were really friendly. I ran late for my appointment and I texted them and they said it was fine and not to worry. When I got there they asked my how I wanted her groom and they really listened. Very nice and very clean Inside, definitely would be back! read more

I been taking my puppy here for baths and light trim a few times and this last week I took him for his first haircut . They told me would be a few hours which I was fine with , hair cut of course was nice on my doodle. However the next day his eyes were swollen and inflamed. They were rushing him that day since he was last. I had to take him to the vet because it has been itchy on him and eyes are just worse ! The worst part is I called to let them know and all they said was oh I'm sorry I'll let the groomer know. Customer service is terrible . My heart is so hurt ! And upset they didn't even care or bother , I don't want a refund or anything Just wanted to show how they hurt my baby read more

Magic Groomer - Look at his eye so terrible !! - Pet Sitting Near Me - Arcadia, California

Sometimes the people who are working there cannot speak English; this makes communicating with them difficult. I've been here twice. The first time I asked them to cut off about one inch of fur, they ended up cutting the fur really short so that it was only one inch was left. Total miscommunication, but my dog still looked pretty cute so I took her back a second time for another haircut a couple months later. The second time, I dropped my dog off a little early with an appointment for 3pm. I asked what time she would be done, they said around 5:30. I was meeting people for dinner at 6:30 so I wanted to make sure I had time to pick her up and take her home. I got to the groomer at 5:25 and paid for her haircut so that I could be ready to leave at 5:30 to make sure I wasn't late for my dinner. I waiting around until 6:05pm, my dog came out with an uneven haircut but I was already going to be late for my dinner so I had to just take her and go. The people working there were really nice and said they would be happy to fix her uneven haircut if I brought her back another day. I brought her back two days later and they evened out her face. While there, 3 more dogs came in for grooming. Why do they take so many dogs in at one time if they only had one person working there? The other three dogs were just put in cages to wait for who knows how long. Why make an appointment for your dog to sit in a cage? Unfortunately while cutting her fur, they also accidentally cut her (see picture). This 2 star review is because (1) the lack of respect for an appointment time and (2) because they accidentally cut my dog but didn't mention it to me, maybe hoping that I wouldn't find out? I will not be coming back here again. read more

Magic Groomer - After her haircut. They cut her hair a little shorter than I was expecting but the shorter hair look is definitely growing on me. - Pet Sitting Near Me - Arcadia, California

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my pup needed a haircut so i brought him in, and i was very pleased. the place was decorated very cute and it was extremely clean. the woman who cut his hair did a great job! we will be coming back read more

Magic Groomer - Pet Sitting Near Me - Arcadia, California

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Really like this place! It is very clean and they take great care of the doggo! Prices are fair as well!

Terrible. Cant understand one of the employees. She is clearly NOT a groomer and just an employee. Walking around almost stabbing my dog in his eye with scissors/sheers. Trying to cut one lil hair in his eye. I had to stop her. An ask he why. An she dnt speak English very well an didnt understand wha I was asking her. read more

Magic Groomer - Pet Sitting Near Me - Arcadia, California

I didn't know whether to leave this review or not. After seeing what a difference it was after changing to pet groomers, I realized this place must hurt the fur babies we trust them with. I'll begin with one of the very weird times I brought two of my dogs, one is a maltipoo and the other a yorkie mix. I had made the appointment for as early as 11am. Usually they'd be done within 2-3 hours. When I had dropped my dogs off, we only had one that was getting groomed before mine and there was no other pets there. I assumed mine wouldn't take so long. After the 3 hours passed I called to ask if my dogs were almost ready. They responded with they were still showering them. Another hour passed, same thing, I called, same response. It made no sense. I kept calling every hour. They literally didn't have my dogs ready till they closed!! 8 hours had passed and they were finally done with our dogs! Everytime I'd bring my maltipoo, she'd shiver with fear in the car. I just assumed she had fears of car rides and would buy things to keep her calm. Once I changed to a new location, my dog since they has been so happy and different. No fears of being in a car. Another incident happened before the change of groomers. I usually get my cat who has long fur shaved every summer. So I brought him to Magic Groomer to get shaved. After picking my cat up, he began to act out. He was always that really sweet, calm cat. Ever since, even up to today he's really aggressive and won't let anyone touch him. He even began staying outside majority of the time and has severe anger issues ever since after his grooming. I always felt upset not confronting the ladies here asking what did they do to my cat and dog for them to react this way. Anyways, if you care and love for your pets I suggest you go elsewhere. read more

My dog got really bad experience at this place. He got hurt by them and they still charged us full amount. Without note or anything! We won't come back here again. Hopefully they will run out business. read more

EDIT: Turns out cuts under our dogs eyes were not from the groomer but from him getting wet and an infection that occurred. So I am updating my review. Overall the hair cut was pretty good. read more

We recently got a new dog that we adopted. She is still a little scared of everything but overall very curious. We tried getting her groomed at PetSmart but a new girl was still training and my dog absolutely hated her. We went to magic groomer and they were fantastic! The shop is super clean and they did a great job with my new dog! She was clean with a great haircut. I am extremely impressed as they did their best with my new fur baby. They know what they are doing and are also being safe about COVID-19. The parking is in the back and so is the entrance. This place was super accommodating with our last minute request for her to be groomed! I would definitely say to check this place out for your doggy grooming needs :) read more

After a couple of good experiences with this place, today I learned they are not at all consistent. I have 3 dogs - one being a Husky. The Husky came home today worse than she was when she went in and looks like she has been through a battle with a honey patch or something because she has clumps all over her. I'll need to find another groomer to fix the problem, so I will never be able to go here again in good faith. Sorry... read more

Magic Groomer - Before - Pet Sitting Near Me - Arcadia, California

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Very kind groomers! The system they have for dropping off the pets is really organized & they did a great job with my two senior dogs. They even gave me a plush for them after ^_^ read more

This place is awesome! Zack and his mom were so good to my 3 month old Dachshund. They filed his nails and gave him a good bath, despite having to muzzle him, and they were very accommodating and gentle. I was skeptical about the bad reviews I read but Zach said they were fake and promised to do a great job. Bought a really cool little house for Duffy which he already loves. Their boutique has some neat stuff. They booked the appointment with 1 day notice when I could not get another one anyplace else and the dog was done in an hour. Prices very competitive. I highly recommend and will return. read more

today was the second time I took Mochi here. Why I came back? it's because I can see that they truly love your furrvbaby.. So Mochi HATES going to vet and groomer. He knows it right away where we are, even from the parking lot. when we were inside, He just wanted to run away. But the lady was able to bring him in. When we pick him up, I saw him just roaming around freely inside the glass room. The lady told me that he hates being in the crate. I really super duper appreciate what she did.. it was stressful enough for him to go to groomer and she understood that and let him not be in the kennel. I felt like hugging her So don't hesitate to take your baby here.. they'll be treated nicely and coming out all pretty and smells nice read more

Pros: Good pricing! $45 for my small dog to get washed, groomed, nails and ears cleaned! Fast service! Cute and clean store. Cons: I feel like this place is understaffed, the employee is always working very hard. Lack of English communication which makes it a little difficult to explain what I want. Despite this, I am a regular customer because my dogs come out super clean and happy read more

Incredible customer service! Very caring staff. I get my cat's nails trimmed here and they are always so gentle with her.

I wanted to cry when I saw my doodle..she was so beautiful. I brush her all the time. Just wanted her cleaned and trimmed. They shaved her, breaks my heart. They said they knew how to cut golden doodles..Clean store and nice people. Not for doodles ...she had the most beautiful coat, all gone read more

My cats Captain and Rigby were shedding their winter fur and very matted. I took them both to Magic groomer to have them bathed and trimmed. They did an amazing job and both cats came home very relaxed happy and feeling good!! If I could give more than 5 Stars I would, they definitely deserve it they do a great job! read more

They had an availability 2 days in advance and I was able to check-in and drop off my dog smoothly. Came back in 2 hours and he was clean and perfectly groomed! My Teddy looks so good! And the price was very affordable. Granted, I'm used to paying $70+ in Norcal for a decent job. Here it was $45 for a fantastic cut. We'll be going here on the regular! read more

Magic Groomer - Teddy's fresh haircut. He loves it too! - Pet Sitting Near Me - Arcadia, California

I've been brining my Yorkipoo (Freddie) to Magic Groomers for a while now - so this review is long overdue. The staff is absolutely amazing! They do an awesome job cutting his hair and I trust that they will give him the best cut possible. Sometimes they cut it short - sometimes they leave it a little longer (usually depends on what kind of mess he's gotten to between cuts). The sweet owner always comes out with a smile and speaks to Freddie with affection, which makes us comfortable leaving him behind for a couple hours. If Freddie needs special attention while he's being worked on, they don't hesitate to call us with their recommendation and will always ask for our approval first. The location is super cute and clean and there is plenty of parking on the street. Thank you Magic Groomers! read more

I loved everything about Magic Groomer except my dog always came back with fleas. I kept going back because the store is so cute, they could always fit Buddy in and he got a good haircut and tooth cleaning. But all 4 times I brought him he came back with fleas even after I told them to keep him away from the dogs getting a flea shampoo. I guess since they offer flea shampoo people will bring dogs with fleas but they have to do a better job of separating them. read more

Thank you for always trying to help our dog get a haircut despite his difficulties. We appreciate your hard work and for always trying your best! My dog feels so much happier after his haircut, and this is the only place that doesn't give up on getting him trimmed. We highly highly recommend this place to get any grooming needs done! Our dog comes home so clean and well-groomed! read more

Look at the little dinosaur they gave me, the staff there are super nice and patient too, this is for sure the best grooming experience my dog ever had. read more

The groomer was not careful and cut my dog's eye lid area! Worse yet is that they didn't even mention anything when I went to pick her up and I just saw it now at home. Who knows if they accidentally injured her eye or not. I'm sad about taking my dog here! read more

Magic Groomer - My dogs eyelid is red and puffy - Pet Sitting Near Me - Arcadia, California

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I've now been coming here for almost 5 years. I had originally found them through Groupon and I'm sure glad I found them because they've done nothing but great work on my dog! They're open for long (9am-7pm but now with COVID I think the hours are reduced) and always are available for walk-ins. If they are slammed, they will let you know and will give you a time estimate on how long the bath/cut will take; which is anywhere from 1 to 3 hours. The groomer (an older lady) always takes her time with my dog, leaving him extra fluffy each time. And when it's a haircut, she does a very good and consistent job with cutting my dogs hair just the way I like it. The price is great (for a medium small-medium dog I believe I pay $30 for a bath only and $45 for a full groom)! Overall, I love coming here and truly refuse to go elsewhere. The groomer here is a perfectionist and does an excellent job each time! read more

I have been always looking for a groomer place for my little Pomeranian. I have tried many different grooming stores, Magic Groomer is the best one. The store is nice and neat, and the groomer is so professional and patient. My dog had a cute and brand new image. Magic Groomer is my only choice for my dog in San Gabriel valley. read more

Still the best groomer ever. Fastest accommodation and response. They spent the longest time on my dog and took the time to brush and clean him thoroughly. The shampoo they used smells so nice. Would recommend. I been coming here for since he was a puppy and now he's 4 years old. My dog is a long hair Samoyed and it is hard to find a groomer that is specialized in this type of dog. This is the best groomer I have ever found for Samoyeds. read more

If you have a cat please don't bring them here! We were told that they groom cats but it doesn't seem like they have experience with cats at all. Our cats hair is hacked up everywhere, it looks like I attempted cutting him myself rather than sending him to the groomer. read more

They really did a good job on my baby dog. They accept walk-in on a busy Saturday which I really appreciate. The staff here are really friendly and I could tell they treat these furry cute friends very nice. I would defined recommend this place and come back again. My dog is really cute now with a new haircut and smells so good! read more

The Customer service (only business owners) is good nice and good environment for take bath. recommend for go there for bath tips if you see a Chinese old lady who can not speak English well ，don't go !!!!she is not smile not nice not respect at all. Why the business will hired this kind lady I do not understand. if you are looking for a good look hair cut， it is not the best grooming place to come. The old lady kind hard to understand the cut style even its common . first time I went there for puppy hair cut ,it was ok. So I took my schnauzer back there for second time ,and the result come really bad. The stuff cut almost entire hair for left leg and for the face ,I told her leave a little bit for top of head but the old lady cut way to short. And what she said is that let me check the camera NO APOLOGY !!!Also the hair arond the mouth is uneven at all. I told the stuff do not cut and leave the eyelash she cut entire eyelash and told me that its accidently cut. I thought that if you were hired for hair cut ，you are be able to do the basic cut . i even show her the picture that ｉ want so she can follow it she said it's hard to follow???than why you were hired you know nothing! the stuff there are not professional. The second pic I show below you see that there is no hair .the forth pic final looks better after I cut a little by myself. Be honest ,even I cut better than the stuff there. UPDATE After I got home and second day I realized that the leg is injury which the one was cuted almost hair. There is a red spot on her skin and it's inflamed. read more

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My puppy looked completely different! Amazing! Prices are reasonable!! Staff is friendly , they are gentle.

This has probably been the best groomer I've been to for my type of dog. Every other place I go to shaves her down and makes her look unrecognizable. I'm so glad to have found this place not too far from my house. They always make her looking the best she can and we always get compliments on haircuts. The lady's that I've seen are always nice and now know how to cater to my dog and her needs, they don't put her in a cage because they know she doesn't like it, and I didn't have to tell them that either. They accept my last minute calls with scheduling and ahead scheduling. I love this place read more

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Great service, my dog looks amazing, they waited a little longer for me to pick her up, nice environment, and good prices.

I always come here when I go to socal to get my dogs groomed. They do a great job and their prices are right. They price by weight. My dog always goes in looking like a scraggly prince to a cute puppy prince! We will be back! read more

My fur baby was a happy boy when picked up so this is a big plus for us. Place is clean and priced very well.

Sparkly clean dog grooming business in Arcadia. Loki, our Maltese, was due for nail trimming and after researching places on Yelp, my sister and I decided to take him here. We didn't call for an appointment because we figured the process shouldn't take long! It was Loki's first time here and he seemed to like it, as you can see in the photos! Heh. The receptionist lady was nice and friendly and Loki was nice and friendly towards her in turn. He was so quick to follow her towards the grooming area and didn't even look back at us. Gee thanks, Loki? We actually used to take Loki to a different pet groomer in Arcadia until he got an ear infection. We also noticed how parched he would be after getting groomed and we took it as a sign that they probably barely gave him water while under their care. Definitely not okay but I digress. Magic Groomer had a nice waiting area with couches to sit on and everything. They also had a wide array of dog accessories which I didn't really care for because some were blingy/flashy and I'm paw-sitive Loki would not approve! I do appreciate that they have a viewing window so that you can see how the dogs are doing while they're being groomed! The dog next to Loki was even being cuddled by the groomer at one point -- a sweet sight to see. I feel comfortable taking him here again in the future. read more

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I finally found a good groomer who does teddy bear cut well! my dog didn't completely get that because I wanted summer cut for his first time. It's very clean, spacious and they also have a lot of items available to purchase for your pets. I'm definitely going back! read more

Magic Groomer - Love it! - Pet Sitting Near Me - Arcadia, California

Very good price on Groupon. I was able to get service just walking in last minute. My pup came out looking and smelling great!

Easy check-in, friendly staff. It was done within 2 hrs and they gave me a call right away. My dog was extremely happy. It can be a pain trimming my dog's nails but the staff completed the job beautifully. read more