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1st time i bring my dog and she cut my dog and left her irritated. 0 stars and did not want to give me a refund after doing a bad job. Had to take her to the vet to get cream and a shot for the bad job she did. Do NOT bring your dog here. She started yelling at me because I wanted my money back, bad service .
I've been coming to this groomer for about two years, usually with morning appointments. This was the first time I went in the afternoon, and unfortunately the experience was very upsetting. I understand that my dog's coat can be difficult to maintain due to her hair type, and I always try to be upfront about that. This time, when I mentioned it, I felt judged right away. This wasn't the first time comments were made about my dog's knots, but this visit felt especially uncomfortable and unprofessional. My dog is extremely friendly and loves people, but she has always tried to run away during grooming appointments. Looking back, I should have trusted that as a sign. When I picked her up this time, the groomer continued to make me feel like a bad dog owner instead of offering advice or support. I come here for help and care not to be shamed especially when I'm paying $65 for a service. What truly crossed the line was when the groomer grabbed a comb and aggressively yanked it through my dog's hair to "show me" the knots. My dog looked visibly uncomfortable, and it really upset me to watch that happen. I was told to come back the next day to go shorter, but once I got home and looked closely at my dog, my heart dropped. I noticed razor burns/cuts on her body, and her stomach was basically shaved bald. For hours afterward, she was clearly uncomfortable moving quickly, constantly licking herself, and acting distressed. I had to apply something to help calm her skin. Because of how everything was handled the rough treatment, the judgment, and the injuries I decided not to return the next day. I also felt like the groomer didn't even want us to come back. I don't usually write reviews, but this experience was not okay. No dog should be handled roughly or leave a grooming appointment with razor burns. I truly hope this doesn't happen to another dog or owner.
I have been coming here of and on for about 4 years. My baby loves jojo. She is so nice always has treats for the furr baby's. She is very nice with all dogs. and the facility is very clean. she takes zele or cash only. She always gives them lots of love and some times they get clothes for free. she got a pink sweater that she will wear in the winter. Call to make an appointment. Lots of parking. Perfect groomer
Oh Jo Jo! You are an amazing person. You do an amazing work. This was Lenny's first time to a groomers. And I am happy to say you will be the only place that we take our Lenny to. He came out almost looking like the pup that he was when we first got him all the dirt was gone his fur was soft his ears were clean his nails were nicely trimmed. I have no complaints one bit. Nothing but compliments I highly recommend bringing your fur baby to JoJo's Pet station. She will show your pet with love. You can see that she has a love for animals right from the start. Thank you Jojo. I love you and you can count on my business always. Tiffany
Price has raised to $85 for same service :/ this includes wash and wash. For the past few months it kept going up $5 and now last time it was $85. Yes the service is good and quick but too inflated.
I love love this place ! Took my baby in today and they always do such an amazing job! so kind to the babies and customers this is the only place I trust, definitely would recommend
I had been taking my dog to another groomer for years but they went out of business. After looking through yelp the 5 stars, good reviews and pictures led me to choose Jojos. I called in to make an appointment and the lady had excellent customer service. On the phone she was very nice and had a really sweet caring voice. Told me I did not need appointment and can bring my dog anyday even same day as long as it was before 5pm. Walk ins are always welcomed and probably preffered that way. I took her the same day. The owner I believe was super friendly and you can tell they really love animals. My dog did not want to go inside and began pulling at the leash for us to leave. Which had never happened before neither at her old groomer nor anywhere I take her. I was surprised. I had to grab/carry and hand her to the owner. The owner kept talking sweet to my dog and quickly took her away to try to calm her down. My pup began crying for me not to leave, the owner kept her patience and tried calming her down. I signed in(a lot of peopme were rhereb4 me) and heartbroken I left quick to not make things worse. Once I got home I realized with all the hassle she didnt ask how I wanted my pup to get her grooming. We never talked about style or the length. Ughhh, that was my fault but somehow looking at previous pictures of similar dogs I figured they know exactly what to do and just trim her down completely. That was fine with me. They called me 1hour 30min to pick her up which was superfast compared to the previous groomer who would take 2.5hours. I picked her up and again the owner was super friendly. She recognized me from afar and right away took my dog out of the kennel and was sweet talking very proud of her new haircut. My dog looked super cute!!! They did trim her all down and gave her a very cute form with fluffy ears. My Schnoodle was eager to leave and quickly ran out the door and pulled at her leash. Weird, she wanted to do nothing with that place and cried for us to leave. I had to take her to the car and come back and pay. My dog hates being alone in the car but preferred that to being close to the groomer lol I went back to pay for a 21lb dog they charged me $65!!! A little on the pricey side but I was a new customer so I figured that was the reason. On the sign-in sheet I saw A LOT of people had picked up their dogs. WOW I thought they're fast. She gave me a free treat baggie and I tipped her $5bucks and left. FLAG#1 I got in the car and my dog excited to leave shakes her whole body and a huge anount of loose hair go up in the air. Great they didn't brush her off. Sucks, now my car was filled with hairs. FLAG#2 on our way home I noticed her eyeballs have some thick diagonal lines. I get scared and close her eye to see if whatever that is moves or goes away. Nothing. I FREAK OUT and think they cut her but dog is not crying. I close her eyes again and thing begins to move. I guess it was residue or eye bugger due to product getting in her eyes. Takes me a few tried to get it completly out. Not good! FLAG#3 We get home and I begin inspecting my dog. Straight off I can clearly see one ear is completly cut choppy and crooked. Both ears have long hairs they completly missed. They cut like 1.5inches of her long ears so it was pretty obvious. I cut them off quick. Her paws are also super choppy and i quickly try to even then out. All better. FLAG#4 The next day, not even 24 hours later her head has soft curls which meant they probably didn't use good products or they didn't blow dry/combed her properly that her style didn't hold. Again im observing her and I notice a lot of choppy hair they didnt cut evenly with the machine. My family came over and they point her ears are super choppy but that overall she looks completly different and cute. Overall, I will not be taking my dog back. This is one ofthosetimes were Yelp fails me and the 5stars trick me. For the price, her choppy hair is completely unacceptable. I was glad they take walk ins, but that's probaly why they rush and just see clients as another #. Fast cuts don't exactly mean better service. I hope my review helps you:)
This is the BEST place to go for your dog to shine and GREAT PRICE too! The reason why they didn't do the mouth part is bc my dog is not so friendly haha so I understand that. It was fast and clean. Staff are friend and nice and they know what they're doing.! I'll introduce my friends and will def come back 100000 times
So incredibly happy with their service! This was my dog's first time getting groomed (aside from nail trims) but I felt it was time for him to get a proper clean because his fur was getting matted in small areas. I called in the day before for an appointment, very easy. Signed him in next morning! Their staff was so sweet, asked me what I wanted and even though my instructions weren't very clear, she assured me she understood - "clean and cute" Picked him up an hour later and he was perfect! So clean and cute!!!! She assured me he was calm during the process and even packed a few treats for him (gone within minutes bc he loved them so much) I wish I had better before photos, but here's some after I will definitely be coming back and recommending to friends!
Took my German/Husky here for the first time and he had such a great experience! I've never got my dog groomed before, but its been really hot and he's been shedding a lot. The ladies who worked there are so sweet! They walked me through what they were going to do for Leonardo and made him feel relaxed and comfortable. I would definitely recommend them!
2 months ago
I take my princess here every month for almost 5 years now, love the service and very professional. read more
2 months ago
Mocca got another great haircut today! They always take such good care of her, especially since she has separation anxiety. She's always treated gently, comes home looking adorable, and never has any cuts. Highly recommend! read more
2 months ago
I can't recommend Jojo enough! My dog can be pretty feisty and isn't the easiest pup to groom, but Jojo is the only person I completely trust with her. She is incredibly patient, gentle, and always does her absolute best to make my dog feel as comfortable as possible. It's clear that Jojo genuinely cares about the dogs she works with, and her kindness and experience really show. Despite my dog's attitude, she always comes home looking adorable and well taken care of. I'm so grateful to have found someone I can trust with my fur baby. Thank you, Jojo, for your patience and all the love you put into what you do! read more
2 months ago
2 months ago
1st time i bring my dog and she cut my dog and left her irritated. 0 stars and did not want to give me a refund after doing a bad job. Had to take her to the vet to get cream and a shot for the bad job she did. Do NOT bring your dog here. She started yelling at me because I wanted my money back, bad service . read more
4 months ago
9 months ago
I've been coming to this groomer for about two years, usually with morning appointments. This was the first time I went in the afternoon, and unfortunately the experience was very upsetting. I understand that my dog's coat can be difficult to maintain due to her hair type, and I always try to be upfront about that. This time, when I mentioned it, I felt judged right away. This wasn't the first time comments were made about my dog's knots, but this visit felt especially uncomfortable and unprofessional. My dog is extremely friendly and loves people, but she has always tried to run away during grooming appointments. Looking back, I should have trusted that as a sign. When I picked her up this time, the groomer continued to make me feel like a bad dog owner instead of offering advice or support. I come here for help and care not to be shamed especially when I'm paying $65 for a service. What truly crossed the line was when the groomer grabbed a comb and aggressively yanked it through my dog's hair to "show me" the knots. My dog looked visibly uncomfortable, and it really upset me to watch that happen. I was told to come back the next day to go shorter, but once I got home and looked closely at my dog, my heart dropped. I noticed razor burns/cuts on her body, and her stomach was basically shaved bald. For hours afterward, she was clearly uncomfortable moving quickly, constantly licking herself, and acting distressed. I had to apply something to help calm her skin. Because of how everything was handled the rough treatment, the judgment, and the injuries I decided not to return the next day. I also felt like the groomer didn't even want us to come back. I don't usually write reviews, but this experience was not okay. No dog should be handled roughly or leave a grooming appointment with razor burns. I truly hope this doesn't happen to another dog or owner. read more
7 months ago
1 year ago
I have been coming here of and on for about 4 years. My baby loves jojo. She is so nice always has treats for the furr baby's. She is very nice with all dogs. and the facility is very clean. she takes zele or cash only. She always gives them lots of love and some times they get clothes for free. she got a pink sweater that she will wear in the winter. Call to make an appointment. Lots of parking. Perfect groomer read more
11 months ago
2 years ago
4 years ago
Oh Jo Jo! You are an amazing person. You do an amazing work. This was Lenny's first time to a groomers. And I am happy to say you will be the only place that we take our Lenny to. He came out almost looking like the pup that he was when we first got him all the dirt was gone his fur was soft his ears were clean his nails were nicely trimmed. I have no complaints one bit. Nothing but compliments I highly recommend bringing your fur baby to JoJo's Pet station. She will show your pet with love. You can see that she has a love for animals right from the start. Thank you Jojo. I love you and you can count on my business always. Tiffany read more
3 years ago
Price has raised to $85 for same service :/ this includes wash and wash. For the past few months it kept going up $5 and now last time it was $85. Yes the service is good and quick but too inflated. read more
2 years ago
3 years ago
I love love this place ! Took my baby in today and they always do such an amazing job! so kind to the babies and customers this is the only place I trust, definitely would recommend read more
1 year ago
6 years ago
I had been taking my dog to another groomer for years but they went out of business. After looking through yelp the 5 stars, good reviews and pictures led me to choose Jojos. I called in to make an appointment and the lady had excellent customer service. On the phone she was very nice and had a really sweet caring voice. Told me I did not need appointment and can bring my dog anyday even same day as long as it was before 5pm. Walk ins are always welcomed and probably preffered that way. I took her the same day. The owner I believe was super friendly and you can tell they really love animals. My dog did not want to go inside and began pulling at the leash for us to leave. Which had never happened before neither at her old groomer nor anywhere I take her. I was surprised. I had to grab/carry and hand her to the owner. The owner kept talking sweet to my dog and quickly took her away to try to calm her down. My pup began crying for me not to leave, the owner kept her patience and tried calming her down. I signed in(a lot of peopme were rhereb4 me) and heartbroken I left quick to not make things worse. Once I got home I realized with all the hassle she didnt ask how I wanted my pup to get her grooming. We never talked about style or the length. Ughhh, that was my fault but somehow looking at previous pictures of similar dogs I figured they know exactly what to do and just trim her down completely. That was fine with me. They called me 1hour 30min to pick her up which was superfast compared to the previous groomer who would take 2.5hours. I picked her up and again the owner was super friendly. She recognized me from afar and right away took my dog out of the kennel and was sweet talking very proud of her new haircut. My dog looked super cute!!! They did trim her all down and gave her a very cute form with fluffy ears. My Schnoodle was eager to leave and quickly ran out the door and pulled at her leash. Weird, she wanted to do nothing with that place and cried for us to leave. I had to take her to the car and come back and pay. My dog hates being alone in the car but preferred that to being close to the groomer lol I went back to pay for a 21lb dog they charged me $65!!! A little on the pricey side but I was a new customer so I figured that was the reason. On the sign-in sheet I saw A LOT of people had picked up their dogs. WOW I thought they're fast. She gave me a free treat baggie and I tipped her $5bucks and left. FLAG#1 I got in the car and my dog excited to leave shakes her whole body and a huge anount of loose hair go up in the air. Great they didn't brush her off. Sucks, now my car was filled with hairs. FLAG#2 on our way home I noticed her eyeballs have some thick diagonal lines. I get scared and close her eye to see if whatever that is moves or goes away. Nothing. I FREAK OUT and think they cut her but dog is not crying. I close her eyes again and thing begins to move. I guess it was residue or eye bugger due to product getting in her eyes. Takes me a few tried to get it completly out. Not good! FLAG#3 We get home and I begin inspecting my dog. Straight off I can clearly see one ear is completly cut choppy and crooked. Both ears have long hairs they completly missed. They cut like 1.5inches of her long ears so it was pretty obvious. I cut them off quick. Her paws are also super choppy and i quickly try to even then out. All better. FLAG#4 The next day, not even 24 hours later her head has soft curls which meant they probably didn't use good products or they didn't blow dry/combed her properly that her style didn't hold. Again im observing her and I notice a lot of choppy hair they didnt cut evenly with the machine. My family came over and they point her ears are super choppy but that overall she looks completly different and cute. Overall, I will not be taking my dog back. This is one ofthosetimes were Yelp fails me and the 5stars trick me. For the price, her choppy hair is completely unacceptable. I was glad they take walk ins, but that's probaly why they rush and just see clients as another #. Fast cuts don't exactly mean better service. I hope my review helps you:) read more
This is the BEST place to go for your dog to shine and GREAT PRICE too! The reason why they didn't do the mouth part is bc my dog is not so friendly haha so I understand that. It was fast and clean. Staff are friend and nice and they know what they're doing.! I'll introduce my friends and will def come back 100000 times read more
6 years ago
So incredibly happy with their service! This was my dog's first time getting groomed (aside from nail trims) but I felt it was time for him to get a proper clean because his fur was getting matted in small areas. I called in the day before for an appointment, very easy. Signed him in next morning! Their staff was so sweet, asked me what I wanted and even though my instructions weren't very clear, she assured me she understood - "clean and cute" Picked him up an hour later and he was perfect! So clean and cute!!!! She assured me he was calm during the process and even packed a few treats for him (gone within minutes bc he loved them so much) I wish I had better before photos, but here's some after I will definitely be coming back and recommending to friends! read more
6 years ago
6 years ago
Took my German/Husky here for the first time and he had such a great experience! I've never got my dog groomed before, but its been really hot and he's been shedding a lot. The ladies who worked there are so sweet! They walked me through what they were going to do for Leonardo and made him feel relaxed and comfortable. I would definitely recommend them! read more
5 years ago
My rating is based in highly being overly priced and bad experience with one of my dogs. I took two of my senior dogs to get baths, no haircuts. I was charged $215 for bath and brush for both. I asked why so much, and was told because one of my dogs has a scent because he's a senior dog. I pay $100 for the same service at the local chain pet stores nearby. Never again have I come here again when I can get my dogs groomed for half the price elsewhere. One of my other dogs (third one) I picked him up and he couldn't open his eyes for three days after his grooming. I freaked out and thought my dog went blind, he had his eyes shut for three days. They told me it must've been a bad shampoo reaction but it's never occurred elsewhere. I was scared for him. They did a good job and are kind but they're reasons and prices are absurd and bad experience with my little dog. read more
4 years ago
My dog is always returned well-groomed, with a nice bandana! They always make sure to shower my dog with lots of affection. read more
5 years ago
I booked an appointment here and confirmed with the associate who took my call and even requested that I arrive sooner than my appointment time (which I did) however, upon arrival the establishment was closed and there was no notification stating that the appointment was cancelled. Leaves an awful taste in service given that this was going to be our first time here. 0/10. read more
3 years ago
6 years ago
I called to see if I can do a walk in, and they were able to get my little dog in the same day. I told the groomer that I wanted her hair cut very short and to have a fluffy cute face! And she did exactly what I wanted for only $50.00! This also included a Nail trimming, Anal gland expression, Hair brushing, Eye/tear stain removal, Ear cleaning, Teeth brushing, Bath, and a Haircut. I will 100% definitely be coming back to get my pet groomed at Jojo's! read more
5 years ago
This place deserves noooo stars. I've taken my dog here 2 times the 3 was today and NEVER again will I bring her back I specifically told them DONT TOUCH HER EARS OR HER TAIL! Yet they did the opposite they shaved her soooo ugly uneven my poor dog looks sooo bad! Never have I've seen someone do the most unprofessional grooming ever !!!! You guys SUCK!!!!!!! DONT BRING YOU DOGS HERE!!!! read more
2 years ago
6 years ago
Took my pup Aiko here the other day since my usual groomer was all booked that day. I was amazed at how welcoming the groomers were towards us upon arriving. I told the groomer I wanted Aiko to have a full body teddy bear haircut and the total came out to $50. After being groomed, Aiko's fur was super fluffy & soft!! His stinky dark tear stains were removed & his body trim definitely resembled a teddy bear! Although most pet grooming salons charge around the same price, I would bring Aiko here again as they did a wonderful job getting rid of his tear stains. read more
5 years ago
I took my Shih Tzu in today because the groomer that I usually take him to is booked till 4/21 but my dog needed to be shaved down ASAP. So I checked Yelp and found this place and gave it a shot. They took about 1.5 hours and charged me 65. When I first picked him up he was extremely happy to see me and when I picked him up he still smelled dirty. He didn't have a nice shampoo smell and I asked why he smelled and she gave me a bs story that he didn't like when she washed his face. But I didn't notice how bad his hair was. When I got home I noticed how patchy his cut was. He has random long parts on his body it's so uneven. It' looks like a quarantine haircut gone bad! His ears weren't even cleaned his nails are still long! I will never be coming back. Definitely not worth 65! read more
6 years ago
My baby, Lea has anxiety so she gets very nervous when I take her to the groomers. When I took her to Jojo's, it was my first time seeing her so calm!! Lea already remembers their warm nature for her 2nd visit. The ladies (I think they are sisters!) are SO sweet, friendly and also, very knowledgeable! I've been here twice and both times, they have done such a wonderful job. You can also tell they absolutely love what they do too! I'm very happy to have found my go-to groomer that I could 100% trust. Highly recommend :) I also love how they give little to-go doggy treats after too. read more
4 years ago
The ladies working here are so incredibly sweet and welcoming! I decided to go here for the first time, called in to ask if they accepted walk-ins and the lady who answered was very cheerful and friendly. When I arrived to drop off the dog, the workers immediately greeted me and took my dog into welcoming arms. Asked for a "summer" cut with a round face and they delivered exactly that. He smelled great and was super soft, dressed him up in a cute bandana and even gave a small bag of treats! Would definitely recommend and come again. Lovely experience :) read more
5 years ago
The owners there were really nice and friendly to talk to! They really love the pets we bring in there and makes the process easy! Though the price is a little bit on the expensive side ($65), it is really worth it since it comes with nail trimming, anal gland expression, bath, ear cleaning, haircut, paw trimming, tear stain removal, and they give you a really cute goodie bag! read more
4 years ago
I brought my shih tzu here and it was our first time trying a new groomer, when I came back to pick her up I thought they were giving me the wrong dog. My baby was completely shaven, it wasn't what I asked for. They also lost her collar and leash. So not only did they do my dog extremely dirty, they also lost her collar which had her name on it and her leash. Which they still have not found it. They tried to compensate me with a collar & leash that looked nothing like hers, and some cheap 99 cents doggie clothing, or I could get 50% off her next grooming service. There will be no next time. read more
6 years ago
6 years ago
They do such an amazing job!!!! They are beyond Nice and so Sweet!! I always have an AMAZING! Experience coming here they leave my Babies looking so so cute! My Brother and Sister as well bring their Pups here !! And it's also such an amazing experience for them as well!! 5 star recommended! read more
4 years ago
I've continued to come to Jojo's Pet Station for about two years and I'm so happy with their services. My dog Hank actually gets excited to see them and I know they treat him with love and patience! Each time I come I tell them exactly what kind of cut he needs and they're always super receptive and I get results I want each time. Highly recommend! read more
4 years ago
have been going to jojo's for abt 2 years now & have always been happy with end results! thank you for all your hard-work girls read more
6 years ago
Such an amazing experience! My little one was super nervous and scared as it was his first time getting groomed. However here at Jojo's Pet Station they made us both feel welcomed and I knew that I could trust them. Such a great experience and they left my dog looking like a whole different dog! Will definitely continue doing business here! Thank you so much!! read more
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