Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

I had a great experience at Wonder Dog Ranch. My dog, Lola, was in fantastic hands…read more ​A huge thank you to Kevin, who was one of staff members, that took great care of my puppy Lola and I. He handled everything and made me feel completely at ease. He was so professional and clearly cares a lot about the dogs. ​When I picked up Lola, she was happy and tired from playing, which is exactly what I hoped for. I will definitely be a returning customer!

We recently visited Wonder Dog Ranch with hopes of finding a safe and fun place for our dog to…read moresocialize and play. However, a few red flags made us uncomfortable with leaving our pet there. First, when we arrived, we weren't allowed inside--not even into the front office. Instead, we had to fill out all the paperwork outside. When we asked to see the play area where the dogs would be spending their time, we were also denied access. This raised concerns about transparency. Inside the office, we noticed a TV monitor and asked if it was used for pet parents to check in on their dogs during pet play time , Kevin told us no. This meant that once we left our dog, we had no way of knowing how they were being treated or interacting with other dogs. When we asked for a visual reference of the play area, he only had a few photos, which showed a couch and some toys--not the engaging and structured environment we were expecting. We did leave our dog for the initial evaluation. Before I left I asked him if he can take a video for me for todays at least, so that I can see how my puppy interacts with his stay , he then assured me he would be able to do that. My husband and I left to grab a bite, and returned in 45 min. When we returned I asked to see the video, and he said he did not take a video of my puppy interacting. After we left we discussed it and didn't feel comfortable with the lack of access and transparency. We ultimately decided not to bring our dog back. While we can't say anything negative about how the dogs are actually treated, the fact that pet owners aren't allowed to see where their pets will be playing or how they are interacting raises concerns. For us, peace of mind and trust are essential when leaving our pet in someone else's care, and unfortunately, we didn't get that here. Kevin appeared to be a nice gentleman, and maybe a bit old school, but this wasn't for us.

We came across The Dog Cottage by chance while looking for companionship for our dog after her…read moresister crossed the rainbow bridge--and we're so glad we did. From the start, the owner was thoughtful and intentional, setting up a meet-and-greet with our dog and the dogs already in her care to be sure everyone was a good fit. It went wonderfully. She clearly understands dog dynamics and shared that she specializes in small dogs and that older dogs fell comfortable there, which was exactly what we were looking for. Our dog absolutely loves going for both daycare and overnight stays. Our dog has occasional gastrointestinal issues, and the owner is meticulous about following her specific diet without us having to worry or remind her. We're consistently kept in the loop with updates, and she regularly posts photos and videos so we can see how happy, relaxed, and comfortable our dog is while she's there. Drop-offs are completely stress-free--our dog is genuinely excited to go, and that says everything. It truly feels like her second home. If you have a small dog and want a place where care is intentional, calm, and genuinely loving, the Dog Cottage is the place!

Just came back from picking up our 2 dogs. It was a great…read moreexperience dealing with this place. We constantly received video and picture updates on the facebook site. It provided us great comfort knowing our puppers were having a great time and in good hands throughout the stay. Very reasonably priced and knowledgeable person. I would definitely bring my dogs back here for either day care or overnights. The owner (Jacqueline) has a beautiful backyard oasis that the dogs get to wonder around at. The dogs are free to go inside and out of the home into the backyard as they please. It is well maintained with beautiful gardens. I'm glad to have found this place to bring my puppers for care.

Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

Taryn is an absolute gem! She has been watching my dog Payton while I'm at work and he absolutely…read moreloves her and gets so excited every time I bring him. She is very flexible in scheduling and she has an amazing calm energy with the dogs; they respect and listen to her very well. Payton always comes home so happy and tired from all the playing and walks they go on while I'm at work which has been such a treat. She's quickly become the only person I trust to watch Payton while at work and I cannot recommend her highly enough! Thank you Taryn :)

Taryn has been our dog walker since Kopi was a puppy and he's now 6. She is amazing with him and…read moregives the best care daily! Kopi loves going on his walks and is always excited to see her. Taryn definitely a member of our pack! Can't recommend her enough.

Super friendly people who treat your pup like one of their own. A very nice gentleman had given us…read morea tour of facilities and we were really impressed. Our dog must've really liked the food there because she pooped 5 times the first day back with us. LOL! I only wish they weren't closed the day before we wanted to drop off. Had to leave our doggie there a day early and pay for an extra day. They were also closed on Sunday and we were returning Saturday. We would've had to pay for another day, but luckily my friend was able to get our doggie on Saturday for us. To be fair it was Xmas week, so no stars off for the holiday schedule. My friend even commented on how nice the staff was. Highly recommend Heavenly Pet for all your boarding needs.

Everyone at heavenly pet resort is very friendly, and they all seem to love animals. The lady that…read moreI spoke to was able to acquaint with my slow to warm up sometimes grumpy dog fairly quickly. The facility is clean and organized. I'd like to add that they have multiple doors throughout the facility which prevent accidental escapes which is wonderful. They don't however provide photos/videos of pets throughout the stay, but they do post pictures on their instagram. Would definitely recommend them.

I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

Great walker! Can't wait to see her again. Going to sign up my other dog. She did great with Deejae.read more

We've been using Heavenly for a few years now as our local sitter moved, and at the recommendation…read moreof some friends. It's a bit further out from home but all the in-town options were littered with bad reviews so we knew that we'd have to head out a little bit to get something we could trust. Our odd couple duo love it here and know the route so well they'll start whining even a mile or two out. They get loved on and have never come back with any issues. The onboarding process is extremely thorough (including the meet + greet/tour) and I'd recommend this location to anyone looking for a boarding option for their fur babies. Our extended circle (as well as the siblings of our husky) all go here as well - so if you ever catch the derp parade on the grass, those are probably ours! PS - the grooming service is also great. we have a husky and those are *no joke* so that adds at least 1000/10 extra points

I was very anxious about leaving my cat for a few days while I was away on vacation, but I came…read moreback to her happy and healthy, super thankful for the kind staff that took care of her

So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

This review is long overdue. My baby was having extreme to the max diarrhea throughout the night…read moreinto the morning and I must have called 3-4 vets and no available appts. I called Monrovia animal center and friendly receptionist answered and I was able to take kenzo in right away. Everyone is so friendly here, from the front desk to the techs. Dr. Smith and Dr. Gagandeep Kaur are amazing. In two separate occasions they took their time and was thorough with the exam. Gave him a few shots, meds and bland food. He was better in 2 hrs!! I was amazed at how fast they helped my baby feel better and with short notice makes me truly appreciate their service in helping pets in need. Thank you so much to everyone here! -Tien and Kenzo

I called on a Monday in a bit of a panic and the staff was kind enough to get my dog scheduled for…read moresurgery the very next morning. I was so impressed with how quickly they helped us and how smoothly everything went. The doctor was amazing and made me feel like my dog was in the best hands. My dog had foxtails and needed surgery as well as an exam and ear cleaning. The entire experience from start to finish was handled with care and professionalism. What really stood out was how affordable it was. Everything including the exam, surgery, medicine, and ear cleaning came out to $544. That kind of pricing makes quality care accessible for regular people and I'm so thankful for that. Highly recommend this place. They truly care and it shows.