Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or miss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!! read more

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now and they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care! read more

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My dog is usually nervous but the groomer here was so gentle with him. He actually wagged during the haircut. He came out fluffy and cute with a little bandana that made me laugh. Really sweet people. read more

Everything from start to completion was very seamless. We asked for Sitter4Paws' service to bring our dog from our wedding venue back home because the venue would not allow for our dog to be in the reception hall. They scheduled an initial consultation meeting, which was paused half way through as our consultant had some emergency but we hopped back on a few hours later promptly. He helped to set up a meet and greet for our sitter to meet our dog, then I simply showed her where the treats were and how to work the digital locks. On the day of our wedding, the sitter brought our dog home and even sent a pic of her having a blanket on him because it was a rather cold day (thank you!). All in all, I am very appreciative of their service and will definitely hire their service again. read more

This company has been wonderful for us, and our Cat and Fish, for many years. They have given us great pet sitting and they actually send pictures and give us a report through their own APP while we are a way. Which has always given us great comfort. Many times, when we get home, our cat doesn't even meet us at the door meowing. . . It's as if she was being fed and pet enough, NOT TO EVEN MISS US. HIGHLY RECOMMENDED read more

It comes as no surprise that every location for this business has received 5 stars. Hands down, they run a fantastic business with incomparable staff and support. I've used their service three times so far. That anxiety I used to have before going on trips bc I hadn't decided where to board the dogs is no more. S4P comes to your house and feed your dogs and let them out to go potty. Each visit is reported with a short email and a handful of photos. All of their sitters have been wonderful and the business has been able to accommodate last minute changes to the schedule. This business is so well run. They provide amazing service. My dogs are so well taken care of and loved while we're gone. read more

Sitter4Paws - Luna, photographed by Sitter4Paws. - Dog Walkers Near Me

Ernie and I have used sitter4paws for over 5 years (I think even longer). Alexandria the owner is always available if needed. I am confident every time our pups go for a walk that they are being treated with kindness and care. Safety is most important, and we have had our share of issues with neighboring dog attacks, but any episode was handled with the dogs well being first. They have some top rate dog walkers...including Mollie who's smart reaction to a dog who pulled off leash from owner and attacked our dog- literally saved Chloes life. I highly recommend. read more

Sitter4Paws - Casper - Dog Walkers Near Me

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Sitter4Paws has been caring for my cats for a while now and they always do such a good job! I love the daily updates and my kitties seem genuinely happy during their visits from the photos. Never had a single issue and the services are fairly priced, even during the holidays. So glad to find a company I can trust coming into my home and caring for my pets. read more

I absolutely love this company. They're lifesavers, very convenient and trustworthy. Instead of taking my pets to a resort or kennel. They can come to my place using my lockbox, feed, clean & spend however much time you want them to when they visit your pet. The most easiest, convenient way for me when I'm super busy or on vacation. I've been using them since the reopen of the pandemic and have nothing, but good things to say about the owner & her employees. Also, very easy to schedule and pay on their app. I highly recommend them and will continue using their services. read more

Sitter4Paws - Tigress is anti-social and it's shocking that they got a pic of her. LOL - Dog Walkers Near Me

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The experience with Sitter4Paws was wonderful. They made accommodations since I was a little outside their service range. I hope they open a location in the San Fernando Valley (Burbank, Sunland, Shadow Hills). All the sitters read the instructions carefully. I would advise to put signs up to help them out as well. Their cancellation policy is reasonable and they don't price gauge you for changing plans. Although socialization with other dogs is important but having my dog stay at day care, they often come home sick or have diarrhea even at 5 star resorts. Also accidents are more susceptible at daycares when staying for long periods of time which is why this was such a great experience. read more

They were easy to communicate with and Camille sent me photos to make sure Max was doing ok. I will definitely contact them again if I need help having someone watch Max. Thank you! read more

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Ho. Lee. Cow!!!! Sitter4Paws is an amazing service for so many reasons! First of all, their response time is incredible. They set up a time for me to zoom with one of their managers the same day and go over questions, concerns, etc all while documenting everything they need to know to car for my dog. Ryan was incredible and kind and asked me questions that I never thought of, but i soon realized, "Yeah, that's important for you guys to know." Their portal is very easy to use and very helpful to reference with any questions or just to use to communicate with your dog walker while you're away. And, of course, there is the person coming to your home. We were lucky enough to have Caroline and she was just fantastic. Fantastic! They are extremely reliable, thorough and friendly. It was a great pleasure and relief to have them for our 11 year old "puppy". Will continue to use them and can't recommend them enough!!! read more

Been using sitter4paws for a few years now. Always reliable and I implicitly trust the sitters with the care of our two cats. The detailed daily emails about their visits allow me to feel relaxed and confident my kitties are in very capable hands. Communication is excellent from both, the sitters as well as management. I also find the rates very reasonable. They even took care of my plants. Thanks guys for your great service! read more

Really easy to set up pet sitting and easy to communicate with. I appreciate getting photos of every visit. Thank you for making out-of-town trips a little less stressful! read more

Highly recommend this team for your dog walking/pet sitting needs. You can hire them for specific times and they will take great care of your pets! We've hired them on multiple occasions, and each time pleased! They showed our pups, fish, birds and gecko so much love- even sent photos so we could see them in action. Responsible and kind people read more

I feel so bad, I meant to post this when I lived in LA but I still have high praise for Sitter4Paws. The consult over the phone made each visit go smoothly and my cats grew to adore their care takers. I appreciate all the updates from my trips and would still be a client if I lived in the area, this is an amazing team! Athena & Jasper say Hi! read more

Just adding another perfect review! For anyone who loves their fur babies but also has to travel for work, do not hesitate to use this company!!! They are the best. We are so beyond happy to have Sitters4Paws for our cats read more

Very prompt, but I recommend booking in advance and being aware of the hours. The sitters communicate via an app and it is extremely useful and I get at least 5+ photos every time a visit happens. Super accommodating, professional, and amazing pet sitters! read more

I LOVE LOVE LOVE Autumn and so does my Dobie pup Kimber. The first time I contacted Autumn I was in desperate need of a sitter for the following day since I had an emergency and this is my first pup so entrusting my baby with someone was causing me more stress than I wanted BUT Autumn met with me late in the evening for a consultation at her house and she made me feel absolutely comfortable leaving Kimber with her. She has a great house, great environment and an amazing attitude. I went on a trip this past weekend and I cant believe how amazing Autumn is with taking care of Kimber and sending me email updates and texts with the CUTEST pictures. She loves your dog like it's her own and so does her family. It makes me happy that my furbaby is having the time of his life getting to run around, exercise, hike, and play with other dogs while i'm away. It definitely makes any trip I go on easier and more relaxing knowing that I have Autumn taking care of my baby. When i pick him up, It actually breaks my heart because it looks like he's more sad to leave than anything! Her prices are reasonable and she definitely goes above and beyond to accommodate to your needs. I HIGHLY recommend Sitters4Paws if you need your dog boarded. You wont be sorry and your furbabies will LOVEEE you! read more

Sitter4Paws - outdoor adventures! - Dog Walkers Near Me

I don't usually write reviews and there isn't any incentive for me to write this other than wanting to thank Sitter4Paws for their consistently good service. I've had a few of their sitters at two separate addresses take care of my cat Winston and they've all been incredibly professional. Their prices are reasonable and their booking and communication system is easy to use. They really do a great job at providing peace of mind while away from your four-legged friends. I'm glad I found them! read more

This review is long overdue. We could have not been happier with any other pet sitting service. Extremely accommodating, professional and trustworthy (enough to hand them over the keys of our home). Any questions asked, where answered within a very reasonable time frame. On several occasions we requested additional images of our pets and additional services and the answer was always "no problem". Our pets are and integral part of our family and like such we thoroughly research top rated services before using them. Sitter4Paws raised the bar, we where not disappointed. Highly, Highly recommended. read more

This review is solely for their free consultation and the way they interact with their clients immediately online and in person (5 stars) and factors in a minus one star on what I think can be improved in their manner of operating. I needed a sitter for two weeks and this place had excellent reviews. I didn't end up using their service because they require a lock box due to their manner of employee distribution and management. Autumn did stop by for a free consultation and is an extremely positive and enthusiastic as well as kind presence. I so badly wanted to use their service but I just could not be comfortable with having to use a lockbox and Autumn was unwilling to make an exception to ease me into being a customer; the reasoning seems kind of counterintuitive since you hire a sitter to be responsible, consistent and reliable and a lockbox pretty much negates that, which is to say e.g. the sitter needs someone to fill in for them so they call another staff member...the impression they gave me was that a lot changes (or has a high probability to) between their employees and, having a skittish, bratty, needy but adorable cat, I'm not sure I'm comfy with a potential revolving door of faces coming in to tend to his basic needs...it definitely would be better than boarding. I ultimately went with a sitter that did not need a lock box and I felt comfortable with one person handling the key and my pet. If you don't mind a lockbox then I have a feeling this service would be excellent since Autumn and her company seem very accountable and reasonable. read more

The best cat sitters in the world!!! I was super apprehensive about having a stranger come to my home and care/feed my fur babies. I could not have been happier with the services that were provided. From the moment Ray came in, he had a calm peaceful energy to him. He took careful notes and really did well to listen to what our needs were. We have three cats, one of whom, is pretty skittish and shy. Low and behold, Ray made friends with all of are cats, especially our shy guy. I was blown away. The best part of their service is how well the communicate. We received daily updates including pictures. I was so appreciative of the updates and the pictures. It really put my heart and worries at ease knowing the babies were so well cared for. I thought the price was very reasonable; and well worth what I paid for peace of mind knowing that our cats were in good hands. Scheduling is convenient and easy; everything is online, including payment. Really the best in the business. I cant say enough good things about them. read more

I've used Sitter4Paws for a few years now and can definitely recommend using their service! The daily updates from the staff, especially the pictures, give me peace of mind while I'm out of town. It's a huge relief to know that the Sitter4Paws team is checking in on my little kitty and helping keep his food and litter box areas clean and replenished. read more

I have been using Sitter4Paws for 2 years now. I was out of town for 4 days and I don't hesitate to go on vacation anymore because I know Duke will be in great hands.. I love the email updates with pictures I get after every visit. Autumn, Ray and Jessica are very friendly and lovable towards my dog. I can honestly say that I think Duke misses them because he stands by the gate as though waiting for them to come by. It's the cutest thing. I will continue to use Sitter4Paws every time I am away.Highly highly recommended. Such an excellent team. read more

Cat lovers who need pet sitting service, look no further Autumn and her team is what you are looking for. Caring, thoughtful, and knowledgeable of cats' behaviors. My husband and I planned to visit family out of state during Christmas holidays for three days. I was looking for a reliable cat sitter on Yelp and found Autumn who is around my area. I called Autumn and scheduled an appointment next day morning before work. They responded to my request immediately and were able to set up a home counseling next day morning at 7:00 am. Ray is Autumn's business partner and he is also our cat sitter. He came by to get a basic understanding of what our needs are. He took a note on the locations of litter boxes, food, water, and our cats' personalities. These notes were later reflected in the online profile, which allows pet owners to edit. We have an automated food feeder, so we needed someone to clean the litter boxes, replenish water cups, and play with the kittens. Our cats were shy and didn't interact much with Ray during the counseling. Thankfully Ray himself also has two cats so he knows cats take some time to warm up. The entire counseling didn't take more than 15 minutes. I was given an online account shortly which I later edited to add further details. At the end of each of Ray's visit, he sent us a few pictures of our fur babies and described his visit. All the conversions were sent via email notifications or can be retrieved via my online account. The experience with Ray was wonderful and somehow heartwarming. Being a cat parent, I want to make sure my cats are in good care. I am very satisfied with my experience and would recommend Autumn to other people who seek cat sitting service. read more

We had a great experience with Kevin M. and Alexandra from Sitter4paws! It was the first time leaving our two cats for a long weekend and I was comforted by Kevin's detailed notes and adorable photos. Prompt response time and reliable, friendly service. Thank you so much, guys! read more

We love Sitter4Paws! They're very reliable and great to work with. We had used another local dog walking service in the past and couldn't trust them to show up on time. It's extremely stressful to leave your dog for hours on end when you're away so getting email updates with pics is awesome. I would highly recommend. read more

Sitter4Paws - They even love spoiled obstinate frenchies - Dog Walkers Near Me

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I'm pretty sure I get called "crazy cat lady". My take on it is that I just have to have the best for my furry friends. I recently moved to the SGV and needed a new sitter for my three cats. Having been a pet sitter/dog walker myself, I am just a bit picky when it comes to hiring others to come into my home to take care of my pets. Not only was I comfortable with Autumn right at our first orientation meeting, but she went above my expectations with an email every night and even pics of my kitties. Autumn is attentive, detail oriented and observant. I have an older cat that needs a lot of extra attention and medications. A lot of other pet sitters won't even take on the responsibility of a 20 year old cat. A few other places I called were not interested in helping me out, and some others listed here on yelp didn't even bother to call me back. Sitter4Paws emailed me back very quickly. Their rates are quite reasonable, too! I expected to pay extra for the administering of meds and because I have three cats and litter boxes. Nope. A great rate and excellent service, great communication. This crazy cat lady has found her new pet sitter. read more

My husband and I have been using Sitter4Paws (San Gabriel location) for several years now to care for our kitties when we are out of town. So far we've loved using them! The online portal is easy to use for booking, payments, and updating care instructions. We always get prompt responses when booking and when sending questions/information to the staff about our pets. We love getting the daily updates with pictures- the Sitter4Paws staff really seem to enjoy their jobs and we feel confident our pets are well-cared for while we are away. We highly recommend Autumn, Ray, and their staff for the excellent service and affordable prices- five stars! read more

We just got back from a 3 day trip and the first time we left our two dogs and cat in the house for pet sitting experience. From the consultation at the start to the various options for times/frequency to the pictures received at every visit, I absolutely recommend their service. We worked with Ray, and although our two small dogs are a little hard to work with (one bit him in the leg on the first visit, my absolute nightmare), he communicated very well and we decided to try to make it work. I was very grateful for his patience and willing to work with our less-than-social-rockstar dogs for a few days. While it may or may not be the best things for our dogs in the future, we will definitely be using the service again for our cat, who is diabetic and needs insulin shots twice a day. Overall our house was cleaner than when we left, we felt the communication was stellar (of course we loved the pictures), and I was grateful for Ray working with us and our "unique" pets. read more

Autumn and Ray are the best. Our girl Razzy needs medication daily and craves human companionship. Sitter4Paws is exactly what we were looking for! We recently left Razzy with Autumn & Ray for 4 days. We received daily emails detailing how Razzy was doing. It gave us so much peace of mind while we were on vacation! She came home happy and maybe a little tired from all the attention! Sooooo much better than the typical "kennel" situation! Razzy can't wait to stay with them again this summer! read more

Sitter4Paws - Razzy on her walk with Autumn (pic from Autumn) - Dog Walkers Near Me

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I went on a short trip this Labor Day and needed a sitter for my 2 cats. Autumn took great care of my pets when I was away and greatly exceeded my expectations. She took careful notes of all the details involved in the daily feeding and cleaning procedure and followed them really well during each visit. If have pets who routinely hide whenever strangers come over, she'd try to find them if you let her know their common hiding spots and would also send you photos of them daily. Autumn and Sitter4Paws SGV provided excellent service and I would definitely use this service when going on future trips as well as recommend them to my friends with pets! read more

Our senior pitbull, Felix, is a former shelter dog and any type of kennel would cause him extreme anxiety. We were away for 3 weeks and boarded him with Autumn and Ray and they were AWESOME! He felt right at home and they gave him tons of love and attention and his favorite- long walks in the hills! We got email updates every day of our trip with pictures and lots of detail which was very reassuring. Autumn has since also come to my house for walks (while we were away overnight) and that went It's such a relief to know that I can call on them when we need to head out of town!! And Felix doesn't have to miss them too much :) read more

Sitter4Paws - Felix on a walk (pic from Autumn) - Dog Walkers Near Me

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Do yourself and your pets a favor and call them!! Autumn and her team are awesome!!!!They are consistently friendly and responsive, always getting back to me shortly when I contact them for whatever reason. The sitters send comprehensive updates with multiple photos each day and are honest and prompt in reporting any potential issues with my animals. It is a relief to be able to leave my pets at home knowing they will be well cared for and safe in my absence. Thank you guys!!! read more

Sitter4Paws - Great updates with pictures! - Dog Walkers Near Me

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Autunm just helped me out again this past labor day weekend. I personally think dog sitting service is awesome, it is cheaper than sending the dogs to day care and they are more relaxed and comfortable in the familiar environment. And knowing Autunm and her crew will always take good care of them eases my mind. I was very happy that i got one visit free this time. Highly recommend for the people who plan to leave town for a few days, call autunm and you will know what am I talking about. read more

Sitter4Paws SGV is always there for us!!! We had to leave last minute out of town and no one was available to take care of my cat. Autumn and her team did such an amazing job!!! They took pictures of Milo in every visit and took such care of him! It was the first time ever we left her home by himself and he is a kitten so we were terrified of leaving him! But everything was so so awesome! Thank you guys!!! read more

Highly Recommend! Ray watched my kitty for a week and took such great care of him. He came over everyday for 30-minutes to feed, play and clean up after my cat. I received emails and photos everyday and am just so grateful that I found this service. I didn't have guilt feelings about leaving my cat and would definitely use Sitter4paws again. Service exceeded my expectations. read more

Had a wonderful experience with Sitter4Paws when we visited San Diego over a weekend! Alexandra was extremely friendly and thorough during our consultation. Emily took really great care of our cat Bella and sent us pictures of her food, water and litter every day so we knew she was well cared for. Bella is usually extremely shy, but she was comfortable enough in her environment to come out for a few pictures as well! We will definitely be using Sitter4Paws again in the future! read more

We used this service for the first time and we will definitely use them again. We have two cast and this was our first trip since we adopted them. Our sitter followed all of our instructions, fed the kitties, cleaned the litter box, played with the kitties, and brushed and combed them, too. Best of all, we received daily updates and photos via the app they use. It was very reassuring. Also, one day our main cat sitter couldn't make it, so the backup sitter came and also did a fine job. read more