This has to be the worst Lupe Tortilla. The waiter was friendly. He said his name was Octavio. ‍ We were busy enjoying chips with chopped tomatoes, and beans. ( They don't have any salsa!!) I cannot believe it! No salsa whatsoever?!! Then asked for tortilla soup, they charge you the size of a large bowl of chicken soup, at any other Mexican restaurant. This was the size of the tiny bowl of chopped tomatoes. Almost like ( pico de gallo). I asked for mixed fajitas. They were very dry and burnt. I returned and wanted to leave. But, manager had the oda city to charge me $24.95!! For what?!! I only had water and a long wait o these awful fajitas!!! I am never going there again! read more

If I could give 0 stars, I would. I don't ever do this, but our experience was not great and actually was ruined by some made up drink policy. I came with a group of friends to celebrate my friend being pregnant with her first child. We had 1 margarita during happy hour and a small one with dinner. We continued the celebration and wanted to get another small drink . We were denied and the manager stated there was a "rule" of 2-3 drinks max. We have been to this location many times over the last 5 years and never experienced this. Needless to say, it put a damper on our celebration and we will not be returning. I will go to Los Cucos next time! read more

Since when does a crunchy taco shell become 25% bent between a tostada and a crunchy taco shell?? Manager said, "it's the way we've always done it with our tongs." Huh? Maybe you should tell people you don't bend your crunchy taco shells more than 25%. Tell them they are "hybrid tacos." Lol. They ARE a crunchy semi-bent tostada, period. Don't change a GREAT thing! I just wanted a crunchy taco plate...simple! Craziest thing I've seen at a Tex-Mex joint. read more

I'm done coming here. We loved coming to the patio and enjoying a drink and getting a bite to eat, but after the waitress spilled the drink all over the food and us and told us we couldn't get our food reordered because it would come out of her pay that was it for me. You don't treat your employees right and therefore the customers will suffer. How could I possibly in good conscience allow that to happen when it was a complete accident? So we went home without finishing a meal, had less than the drinks we ordered, and spent over $100. read more

Lupe tortilla is one of the better Tex-mex spots I've been too so far. I've gone twice and definitely prefer the Missouri city location. Both times I got the fajitas with beef, chicken and shrimp. I wasn't disappointed at all. I will say the margaritas are super weak when I went and way too syrupy. I'll stick with a corona. I like the beans and salsa that come out first too. Overall a good location to take the family. read more

Lupe Tortilla - Mexican Near Me - Katy, Texas

I go to Lupe Tortilla every chance I get. My favorite is the carne asada plate. Love love!

We waited about a half hour on Black Friday at 3:00 o'clock to get a table, yet there were no customers ahead of us. When we were seated and our drink order was taken, the young lady was cordial, but by the time our food order was taken, she must have gone on her break or there was a shift change, as she did not come back. Our server was busy and he made us feel it! After about a 45-minute wait, our food was brought out. We ordered beef, chicken and shrimp fajitas with all the sides that typically accompany them. The food was good, but nothing over the top. Candidly, I have had the same from a popular "red-peppered logo" american place that serves them. As far as the service, mami tasted a sauce the server said was not hot and it was extremely hot for her palate. We asked for milk and waited and waited and waited some more. The server never came back with the milk. Finally, we reached out to a bus boy who said they didn't have milk, but would bring sour cream and that would help. To our surprise, it helped her! Altogether, it was a hefty price tag for "authentic" Mexican food that was pretty ordinary. The facilities are spacious and pretty unique, but in all likelihood we will not return. read more

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It's official! Lupe Tortilla off of Highway 99 in Katy, TX has the most authentic Mexican food. IT'S DELICIOUS!!! read more

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I like the food but the prices are insane specially for their fajitas. Service was good and friendly.

Took my mom in after church and it was a great experience. Food is always good and excellent. There was a wait for a table and the receptionist seeing that she was disabled had a chair brought out for her to sit. This small act of kindness was worth every penny and food did not disappoint. read more

"Do not" purchase gift cards for Lupe Tortilla restaurants! I purchased a gift card for the restaurant for a gift from HEB. When the recipient of the card attempted to use it, it showed to be invalid/no amount on new/unused card. It had evidently not been activated by the merchant (HEB). Even though the restaurant manager said they would send a new card directly from Lupe Tortilla to cover the amount that was supposed to be on the card, no action was ever taken, and customer never received a new card from the restaurant. I had unfortunately not saved the HEB receipt for the card by the time the gift recipient attempted to use it! This indicates very poor customer service by Lupe Tortilla since customer dines there very frequently and is known by the establishment! read more

Food was eh. Some friends wanted to go there but that's the last time for me. Never liked the seasoning on the fajitas and the chicken breast I got was dry. read more

This place is quite Literally is the best restaurant on the planet. The absolute best fajitas you'll ever have! read more

Got seated on a Thursday. Only a few people seated. NEVER was greeted by a waiter. No one even behind the bar. When we asked what the problem was we were told to be patient and wait. We walked out. Never again. At least never the Katy location. read more

Not really feeling this location and location does matter! Our waiter was a little slow and kept forgetting to bring items we requested! The pina colada drink and my strawberry margarita was sub par! I cant stand the icy cold chunks of salsa they give you and the beans you get with your chips when you get beans with your food! I ordered the pepper shrimp which is the most expensive on the seafood side of the menu and the six small shrimp wrapped in bacon that was super soggy! A scoop of dry rice and beans again was not worth the cost! I had to pull the bacon off the shrimp with the tail on because it was just too soggy! So basically i paid $22 for dissect 6 small shrimp and a only ate a little of the rice and beans because they were dry! Really felt like we waisted money! We will stick to the hwy 6 and i10 location! read more

Lupe Tortilla - Huge pina colada drink - Mexican Near Me - Katy, Texas

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The food at this location is absolutely bad. The beans taste like they opened a can and served them. The location in Cypress is amazing. This location needs new cooks ASAP! read more

Bartenders suck here! Won't be going back! Plenty of better places to eat and have drinks!

Lupe Tortilla isn't a perfect restaurant by any means. So why the 5? Lupe's has secured a permanent place in my heart as my absolute favorite place to go for fajitas since I was a kid, simple as that. My sister and I involuntarily MOAN when we learn we'll be visiting Lupe's and it's for a good reason. Their pico and charro beans are great for dipping their average chips into. We love their queso and they have good street corn, but we never remember to order it. We always, always, ALWAYS order beef fajitas because without a doubt in my mind I could tell you they are the best beef fajitas you will ever have. We always get some shrimp with extra seafood butter to dip into. Their refried beans and rice are serviceable. The beef is charred, limey, well-seasoned, and flavorful. Their corn and flour tortillas are made in-house and are the best of the best - Tortilla's literally their last name! The seafood butter they give to dip their shrimp into is incredible. You'll find me pouring a bit into my fajitas as I build them. Their molcajete (the dish they put all the fixings into) doesn't include sour cream, so we have to remember to order it for my Dad. So how are they imperfect? They're pretty expensive. There's a bit of a wait. And well, the service isn't always the greatest. I've never had above and beyond service here before. The best you can ask for is a server who brings you an accurate order, really. But I don't come here for service. I don't need it. I'm here for the fajitas; I don't know how else to say it, but I just don't care! I know those fajitas are going to put me into a food coma every time and there is no way I can say no. I love Lupe's. They have room for improvement, but their restaurant offers fajitas you can't get anywhere else. I double dog dare you to replicate them at home. If a restaurant can make a perfect dish, they've earned their 5 from me, and Lupe's got it. See you when I can afford it again! read more

I don't know why this place has 3 stars, it was delicious! The salsa and beans free appetizer was delicious, the chips were this and crispy, and the queso was one of the best I've ever had. The burrito, cheese enchiladas, and Mexican pizza was ordered by my table, and we all left with empty plates. Our server was super friendly, and gave us great service. The parking was easy to get in and out of. There is even a covered sandpit play area with slides and stuff for the kids. I will totally come back here again! read more

Pasamos un momento muy desagradable y el manager o la persona que se nos acerco con pésima actitud. Viernes en la noche, area de bar y de patio y nosotros conversando y teniendo un rato agradable y supuestamente que estabamos haciendo mucho ruido. Creo que para eso esta el area de adentro, en la parte de afuera y bar el ruido es mas fuerte y la gente conversa y rie. No volvere. Lo peor somos un grupo que es muy fiel a los lugares que frecuentamos, gastamos buena cantidad y siempre damos buena propina. Your loss LUPES mejor conviertanlo en libreria y asi la gente no habla read more

Lupe Tortilla - Mexican Near Me - Katy, Texas

Poor management team... story time girls night out and we order 1.5 MIXED fajitas and a few drinks. Fajitas come out ALL beef $20 more. NO CHICKEN or sour cream. Asked waiter about this issue... waiter told us since we touched the serving plate he could not return it to get chicken. Asked for manager (Felix), manager said he would see what he could do. The bill comes out and our waiter paid $20.00 for his mistake. HELL NO ! Asked to speak to Felix... Felix comes with the corrected bill. Very sad to have a young waiter making $2.13 plus tips to pay for his mistakes. Poor training Poor management team Lupe you can do better!! read more

Lupe Tortilla - Proof - Mexican Near Me - Katy, Texas

I've been going to Lupe Tortilla since I was a kid and I can tell you its because of their charro beans and chips! HIGHLY recommend substituting your refried beans for charro beans (I know, don't freak out too much), or adding on a side charro beans and dipping your chips in it! I would typically give this location 5 stars but since the COVID-19 changes, every time my family has ordered pick-up, there is a minimum wait of 15-20 minutes AFTER they tell you it will be ready. You end up baking in the hot parking lot in your car waiting for your food. Essentially, they just need to change their pick-up time expectations and this issue would be solved. My go-to Order: - Charro beans... if you read above - Cheese enchiladas with green sauce - Classic and delicious - More charro beans... - House margarita - its pretty good. Not the best you can find in a land of margaritas but they'll do the trick. read more

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Food is good, but what you have to go through makes you wonder if it's worth it. Came for early dinner, family of 4, told 25 minute wait, with a parking lot was half empty. Tells me they are grossly understaffed or so arrogant they think it makes them look better if you have to wait.... read more

If you want to know what the true reviews are that hasn't been deleted check YELP, most of the reviews are 1 star, with a 2.8 listing, I've never seen anything like it before. You know I should have looked at this prior to ordering. He wanted me to bring the food back for a credit, when I said not today but I will another day, (I have lupus and thats the reason I ordered out and didn't pick up myself felt bad all day). The food was cold even the casadias, and not put together, the taco shell was crooked, I thought it might lay down or fold up when I heated it, but it kept it's odd shape, couldn't really figure out how to eat it, so here is sits. If I wanted to eat trash I would have gone to the garbage. I asked for salsa, there was none. At first they wouldn't get the manager and kept putting me on hold, and then when I wouldn't come running up there they hung up on me. read more

Lupe Tortilla - my tacos - Mexican Near Me - Katy, Texas

We went on a busy Friday night. We were seated very quickly and our server was great. Food was delicious. We will definitely continue to come to this location. read more

Lupe Tortilla - Nachos - Mexican Near Me - Katy, Texas

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Excellent food and service . Unique and tasty fajitas We love the large but thin flour tortillas read more

Love their food, but wish I had the option to DoorDash it from this location or order online instead of calling it in and having to pick it up. That's the only thing that prevents me from ordering more often. read more

Tried to order Togo. They were very rude and hung up on me not once but twice. Stan would be very disappointed.

Terrible service. Snarky hostess stand. Waited over and hour and a half and they would give us an estimate on how long it would take, despite seating 30 other parties while we waited. Just overall poor business. Don't go here. read more

I like Lupe. Not my favorite restaurant but it has big advantages. Seating is in a house like setting. So it isn't too loud to have conversation, which is always nice, of course. These margaritas are really, really the best. One is usually enough for me. My old "meh" is the salsa. I don't care for it here. Also, they don't sets large parties so keep that in mind. I don't have young kids but there is a cool okay area for them. read more

No no no no no no! Yelpers...I Rarely give a 1 star. Rarely. So my followers knows when its a 1 star its right. So I gave this place a two visit to make it right. Shut this place down today. Margarita: huum. Not the best because they load it up with ice and pour a small vace to make it seem full.. crap people. Just pour it into the glass. No questions. I had a burrito the first visit. Normally you get rice and beans I got lettuce and tomatoes. Not the best burrito. My dogs wouldn't eat the left over. Chunk it.... The chips are ok... Let's talk service, if you get it. The dude that waited on me then was rude and did not check back regularly. I had to catch him at the register and say excuse me. Never got other drink so I had to cancel it... Let's talk pading... Hold on, you don't know what that means... So what a waiter or bartender does is if you've been drinking , they add on tea or coke or something like that to your receipt and bills you for it. Specially if they don't itemize your receipt. You'll pay for 3 - 8$ more for stuff you didn't get... Hold on wait.. they'll say oops. If you don't recognize it and they say I wouldn't steal it if you confront them. Lupe Tortilla... watch your receipt. I will never go back.. hwy 99 and Kingsland. You will get ripped off. The nachos are ..sort of ok. I should have gone to Taco Bell. Thank you and good luck if you go there. read more

My family enjoys the food at Lupe tortilla's on grand Parkway but trying to get a table in a reasonable amount of time is damn near impossible. They need to fire the folks working the door and hire professionals who don't ask the wait staff how many people they can wait on or if they're happy or not with setting a table of eight. Tonight a 30 minute wait turn into a full hour as we watched every group go in except for hours I asked twice and was told nobody will leave so we don't have any room a few minutes later my daughter-in-law asked again and the manager looked at our wait time and said to the hostess "we got a set these people right now." Once they did seat us we walked by multiple tables that could've been put together for a party of five four adults and one child no problem. There was a table next to ours complaining that they would not seat a table of eight and I watched the manager argued with the customer instead of accommodating them. there was an empty room two steps away from the table they were sitting at with three tables they could've put together and had eight people in a single room by themselves. Lupe tortilla gets high marks for making excuses and apologizing but fails miserably and understanding the importance of making the customer happy and going the extra mile. My family really likes the food at Lupes and for the most part the wait staff is very pleasant but the management team is awful I'm sure this is a family owned family ran franchise read more

Worst Mexican restaurant ever! Walking in we couldn't get the table we wanted and the place was empty. All the staff looks mad like if customers were bothering them! We ordered mix fajitas, horrible. The cheapest meat out there! The chicken was dry and beef hard and veiny. Never coming back! read more

Went on a hot day and sat outside so the kids could play. They have a nice kids play set up. It took 20 minutes just to get water. Then the waitress forgot to take our orders. We had to go find her. Super slow service and mediocre food. Never even got our waters refilled read more

We had a large party of 6 adults and 6 kids and they wouldn't sit us all together at one table. We got two tables right next to each other instead. It wasn't busy when we arrived at 5:00 on a Friday. By 6:00 it was pretty busy but they still aren't using 100% of their tables. The website menu is not accurate with what they have. We ordered the cheesy queso enchiladas and it was pretty much just a tortilla with queso poured all over it. It didn't come with rice or beans so it was really a let down. I did enjoy the strawberry margaritas and the service was good. read more

Their steak lupe is what I always come for. Along with monster margaritas and nice pina colada's. If you come hungry at prime time be prepared for a long wait. They serve charro beans along with the traditional salsa with their chips. Be careful not to fill up on those. One of the better choices for Mexican food. Good staff, good drinks and a good time. read more

Lupe Tortilla - Lupe Tortilla Pina Colada's - Mexican Near Me - Katy, Texas

I had a head cold coming on and the chicken tortilla soup was wonderful. I ordered it go and they separate all the ingredients so it's not soggy when you get home. I only wish I would've ordered a side of rice to put in my soup. read more

Had a great time tonight with my mom at this location! Had a great waitress and the food (and margs) were delicious! Came around 6pm so getting a table for two was easy but definitely get ready to wait once it passes 7pm. Food came out in about 10-15 mins which was great and everything tasted amazing. read more

Excellent service and the Manager stopped by to say Hi and check in; conversated a bit and was very kind. The tortillas, for me, are the best around; I like them thin not thick. I appreciate the heat with the 3-pepper steak; my absolute favorite! Their rice is usually good also; this time a bit dry for my liking. There's always a few tables going at least when I am there. The breakfast is awesome too. Always a plus from my experience! Wish they were nationwide! read more

Worst food ever, the shrimp was smelly and rotten. Got me sick! Never going back to the restaurant.