The food is always good, but the server was misleading about the pricing. I asked twice if the special he offered cost the same as the 1 lb mixed fajitas ($50.95), and both times he said yes. However, we didn't receive the sausage or the bacon-wrapped shrimp described in the special (only six plain shrimp), the portion was still just 1 lb, and the bill ended up being $70.90. I didn't realize until I got home. Always check your bill and be careful--I always tell my kids to do that, but I'm guilty of forgetting sometimes, too! read more

So I sat at the bar, popping in for a margarita after shopping. Wow I've only been to the Sugarland Lupe Tortilla & who knew the atmosphere & menu would be so different! This spot is much smaller & broken up into rooms/sections. I didnt even look at the menu & I progressed to order my standard Black barrel margarita that I always order at my Sugarland Lupe Tortilla & they informed me they dont have it. They told me if I didnt want a frozen margarita which they had in the machines I needed to order the Margarita's that were on the menu. The bartender was friendly but the overall experience... the vibe & premium drink options were just off putting for me. My conclusion is that I will stick to my Sugarland location because all Lupe Tortillas are not created equal. read more

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I must be the last person in Katy , Texas to dined here. In point of fact, it may have been here longer than half the subdivisions, but with good reason. The food, the ambience, and the service are all outstanding. We went for Cinco de Mayo and the restaurant was packed however, from what I understand, it is often packed. Let's start with our server who was just wonderful. He not only guided us through the meal and the drinks, but he had very practical recommendations. His service was timely, and his friendliness was wonderful. We have the fajitas which were not only an apple serving, but the beef chicken and shrimp were all very flavorful. Typical to fajitas it came with enough accompaniments to really really make Forray a wonderful meal. The serving is so ample that it became a takeout meal as well. The ambience is typical of Mexican restaurants. However, the people who we were dining with in the same small dining room were incredibly friendly and old-time customers of the Restaurant. I can't tell you how many years. But given the food and service, I understand why. I'm guessing because it was Cinco de Mayo. There was also a mariachi band and they were just wonderful and added to the venue considerably. If you're in or around Katie Texas, you really do need to stop here. read more

Lupe Tortilla - Partial Menu. - Mexican Near Me - Katy, Texas

The last time I came, I got something that said it was spicy but I didn't taste any of the heat. So I purposely "studied" their menu to actually get something that I knew was gonna be spicy. I got the THREE PEPPER CHEESE STEAK, and yes I it delivered the spicy level with jalepenos, Serrano peppers, and habanero. But I loved it!! Also, loved their chips and salsa. So fresh. I'm not sure if they have a corn tortilla option but they didn't ask and it came with flour tortilla which isn't my preference. I'll have to ask next time! read more

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We went Saturday night. My friend accidentally knocked over her Pina Colada without even taking a sip after reaching over for chips and salsa...our server told us that he couldn't bring her another one as a courtesy, she would be charged for the one she knocked over and if she wanted another one would have to pay for that one as well,,, I honestly couldn't believe what I was hearing... I asked for a manager... it got even worse,,, when the manager came to our table he was very rude... almost bothered that I had requested to speak with him, wasting his time and reiterated exactly what our server had told us,,, not even an apology of any sort ,,, it was this is our policy and walked off I will tell you I have been a loyal customer of Lupe for years ... it's definitely my favorite Mexican Restaurant in Houston,,, but the way this situation was handled left a really bad taste in my mouth on the management and customer service at this location Bottom line how it was explained to us was that if our server had been at fault and he spilled my friends drink then they would be able to comp it but since it was her that spilled it ,, she's responsible I'm still trying to grasp all of this ... it's totally absurd read more

"THE CUSTOMER SERVICE IS MARVELOUS, DID CHICK FIL LA HAVE A BABY" Have you ever visited a restaurant where the manager is greeting everyone as if he is sitting and dining with you. RENE is absolutely amazing. From the moment I walked in MAYO greeted me with a handshake and smile at the bar. I was so impressed with his warmth ability to make me feel special. He literally interacted with every patron at the bar. He took his time explaining things and making sure I had everything I needed. Then out of no where here comes RENE making sure I was well taken care of also. I ordered the rib appetizer. 3 delicious succulent ribs with fresh seasoned shoe string French fries. Barbecue sauce was impressive to flavoring. The meat fell off of the bone in my mouth and down my esophagus, almost feeling like a smooth piece of mouthwatering beef. The fries were so seasoned, fresh, hot and just the right amount of crisp. The taco esthetics are to perfection but flavoring is not it's best. I was not impressed at all. The beef was very bland but it was so pretty. It was not very tasteful at all. They need to add more seasoning or try another beef. The vegetables were very fresh and neatly cut. The beans and salsa given with the chips as complimentary was everything. The Salsa is very red, fresh and chunky. It has not spice at all and drowned in tomatoes. The sauce is so red that is makes you think the tomatoes were picked and chosen right outside the door. The beans are so flavorful and seasoned to perfection. As I was eating, Mayo my waiter asked if I mind moving over one seat to allow a couple to join us. Now mind you I was already eating. A part of me wanted to be angry but MAYO was so polite and kind with asking and the couple was grateful and appreciative as well. The lady next to me was welcoming as I had to move closer to her seat. The outside is very KID FRIENDLY as it has a unique LARGE sandbox. Someone has to take care of the kids. THe inside looks like a house with the rooms being situated so unique with a calm demeanor. ALL OF THE STAFF WALK AROUND WITH A SMILE ON THEIR FACE AS IF THEY REALLY LOVE THEIR JOB. THEY MAKE ME WANT AN APPLICATION. read more

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Solid food options, especially the flautas, and flameado queso with either chorizo or fajita steak added. Corona-Rita is one of my favorites with Tajin on the rim. Favorite week night, date night, or any night place to eat. TV's throughout so you never miss a game, or quiet rooms tucked away feeling a little more isolated and intimate. Outdoor seating with a sand box for kiddos to play and be entertained during an excellent meal! read more

Lupe Tortilla - Chicken Flauta platter, included chips, frijoles, salsa, and margarita with tajin on the rim: excellent!! - Mexican Near Me - Katy, Texas

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I write a lot of Google reviews about restaurants, and most are about places I genuinely enjoyed and want other people to discover. Unfortunately, this isn't one of them. We came to Lupe Tortilla to celebrate my mother-in-law's birthday. She lives in Panama, doesn't get here very often, and Lupe Tortilla is her favorite Tex-Mex restaurant. This was where she specifically wanted to have her birthday dinner. It was a relatively quiet Wednesday evening. Our party was four adults and my six-year-old granddaughter. The hostess took our name, prepared our menus, and we waited. Then we watched people who arrived after us get seated. First two women, then another couple. After we'd been waiting about 15 minutes, a party of nine arrived. The manager clearly knew one of the men and greeted him warmly. I personally watched the man hand the manager a $20 bill. A few minutes later, the manager gathered nine menus and personally escorted the group to their table. When I asked why they were seated ahead of us, the hostess said they were "on the list." The manager later told me they had a reservation. I've been told repeatedly that Lupe Tortilla doesn't take reservations. When I pointed that out, the manager acknowledged that I was correct. I then explained that this was my mother-in-law's birthday, that she was visiting from Panama, and that she had specifically chosen Lupe Tortilla. I gave him every opportunity to salvage the evening. He didn't. When I questioned why he hadn't even apologized for keeping us waiting while seating people who arrived after us, he laughed before offering an apology that came across as anything but sincere. So we left. This wasn't about waiting 15 minutes for a table. Restaurants get busy. Things happen. It was about watching other customers receive preferential treatment, getting explanations that didn't add up, and then dealing with a manager who seemed completely unconcerned about making it right. I won't speculate about why the party of nine received priority or about the $20 I personally watched change hands. Readers can draw their own conclusions. My mother-in-law walked into her favorite Tex-Mex restaurant excited to celebrate her birthday. We walked out without ever being seated. Extremely disappointing. read more

I have lived in Katy for 12 years. I love Lupe Tortilla but their recent inability to gauge the waitlist is ridiculous. Was told a 30 minute wait and waited an hour and a half and had an 84 year old with us who struggled with the longer wait than anticipated. No apology nor concern. I am more than patient and understand the difficulties of managing a busy restaurant but expect at least a gesture to acknowledge there was an issue but got nothing. Very disappointing. read more

We ordered a to go order and the customer service that we were provided with was absolutely amazing. First of all, the customer service over the phone was extraordinary. She was helpful and she was nice and she was very professional. This establishment has a drive up in the back of the restaurant for her to go orders. The staff was so helpful and so kind and they were really concerned that your order was perfect. More restaurants need to have the customer service like this establishment. We ordered fajitas for two and the meat was hot and fresh and very well seasoned. The tortillas are off the chain amazing. You must try them. Everything on the side was well packed, a good amount of food, and it was all hot. The food here is so good and not overly seasoned. It was definitely a wonderful experience and we definitely will be coming back to this restaurant. Again, great job on customer service and making sure the customer was happy and their orders were absolutely perfect. Go give them a big try. read more

Lupe Tortilla is a staple in my household, but this Lupe doesn't quite hit the marks that Lupe typically does. The margaritas are all pre-poured (including the skinny), and just don't taste very fresh. The queso isn't quite up to snuff as other Lupe's either. That said, the beef fajitas are still killer, can't beat those. read more

I love Lupe's!! It's always yummy- very consistent! I moved away to a place that doesn't have Tex Mex, so of course, while in town visiting it's a must do! The queso and chips are delicious. Smooth cheese and light crispy chips. The beef fajitas were amazing. Their beef is tender and flavorful. The tortillas are the size of your face and made thin enough to not be too doughy but will hold your food in. The fajitas come with cheese and sour cream which you usually have to pay more for at other places so that's a plus. Service was great and friendly. It's a nice chill vibe. I'll always come back! read more

Lupe Tortilla - Mexican Near Me - Katy, Texas

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They sat everyone in one room on top of each other, turned the music up, and.... It was extremely loud. Not a good setting for lunch. The food was ok- nothing great. The charro beans were very good. read more

The steak for the fajitas was so tender! The tortillas were also great. Kind of strange tacos in that they looked like enchiladas but they were eaten. Chips and salsa also tasty. Can't walk in for a to go order, must sit in car and drive thru. It was pretty quick tho. Shrimp tacos were appreciated read more

Service is always great as is the food. This Lupe's is owned by original owner. Original menu.

Lupe's is always a hit for my family! The fajitas are the best in Houston. The chef has it marinated to perfection for every bite. The customer service is always great as well. The staff is very welcoming. The only issue is the wait time. It's a bit longer than my liking. However, that doesn't stop me from coming back. read more

Lupe Tortilla - Mexican Near Me - Katy, Texas

The prices here are higher than the other locations. That don't do online orders while other locations do. The to go server didn't seem sure about the prices so I rather drive further to Pappasitos for great online pickup service. read more

Ambiance is loud but I got a corner in the rear where I was able to somewhat escape the crowd. Music is Lively and the space feels happy. Service by Leo is great. She smiles a-lot, which I love . The bus boy is super fast and helpful. The food is very tasty, we shared the pick 4 and it was just enough for 2. Next time I will ask for extra gravy and onion on the enchiladas!! Had a nice quick dinner. Margarita was the Esta Noche $14.00, might pass next time only because I tend to drink spirits with healthy homemade mixes. BTW sent back the guac in the pic, on my budget and value seeking dining it was $3 too much. read more

Lupe Tortilla - Esta Noche es la Noche margaritas are the bomb!! - Mexican Near Me - Katy, Texas

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I have visited Lupe Tortilla so many times in San Antonio. I expected the same quality and taste visiting here. It was not. It was a step up from Taco Cabana. Maybe because I ordered to go? I expected a quality decrease for To-go but this was not cool. I actually even got cheated a chalupa from my order. Enchiladas tasted bland. Check out my other SA Lupe Tortilla reviews. This one ehhh, I'll pass next time. read more

We ate at another Mexican Restaurant that was close to Lupe's. But, we found Lupe's to be a big step up. We only had the Tortilla soup but it was the best we have ever had. The chips were warm and the ranchero beans that came with the chips were exceptional. Since we were on a limited menu forming I did what I always do, I looked to see what everyone else around me was eating. Everything looked great. The decor and dining room vibe was great. It is a fun place to eat. read more

Add portobello based offerings to menu. Vegeterian section in menu like the original Lupe tortillas just miles up the road. The food is delicious...if this location was willing to list in their menu. All of the ingredients are in the kitchen but portobello wrap is not listed in the menu so that is that. Chicken and beef wrap is available. Portobello green salad is available. I am tired of the salad and want the same delicious wrap from the other lupe tortillas location. Thank you read more

I ordered the vegetarian wrap. Found out it comes with side beans that are made with lard. Even though it is in a special menu section called "vegetarian," the plate is not vegetarian! Most restaurants have a veg black bean option. They do not. We will not return. read more

TLDR: If you've got no other choices... ok. But whyyyyyy would you choose to go here?! Visit: Weekend (Dinner) Order: Large Grand Gold Margarita- 7.2/10 Average. Not good. Not great. Adequate. Puffy Tacos: 7.2/10 Crispy fluffy texture of the shells were great, but everything else was mediocre and bland. The great value version of Tex Mex. The Pace Picante of Salsa. 5 staff members at the entrance with no greeting. Acknowledging the guests who walked in behind me like I was a ghost. Walked into the bar with no direction. Never offered chips when everyone around me got them automatically. Ordered margarita and the bar tender took other orders after me, made their drinks (dropped off their chips) and came back to ask me if I ordered salt or no salt (when he had previously confirmed twice). Salsa is garbage. Diced tomatoes in tomato water. Bland. Beans served with chips... okay. Ugh it was a chain of service errors and lackluster food... read more

Lupe Tortilla - Meh - Mexican Near Me - Katy, Texas

Placed order on the phone for steak fajita with bacon wrapped shrimp. Had to wait a few minutes for them to get it together. They returned back with a huge bag! I had to ask if it was a meal for 1! All items were packaged nicely and with care. The meats I had in my dish was chicken, beef and shrimp. All were amazing except for the chicken. It wasn't bad just not as amazing at the other items. The peppers, salsa, grilled peppers were excellent. They even left a few seeds in the pepper to make sure it's spicy! Only complaint was they left out utensils!! read more

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Was very disappointed in the price and quality of food. After ordering mouth watering shrimp tacos it came with only 3 small shrimp and very little slaw. The price was for more than a whole pound of shrimp. This is not the first time eating there but it will be our last. read more

starting off we ordered the most expensive margarita on the menu and it was served in a warm glass so by the time it came to our table the ice had watered down the whole drink. ordered the fajitas half order and most of it was onions and peppers and barely any meat. They only serve 3 tortillas with it also to note. We also ordered the bacon wrapped shrimp and it the bacon was basically raw. ALSO, the butter sauce that suppose to come with the shrimp was demulsified and a huge amount of oil on top. tasted disgusting Last thing to mention we barely got any refills, there was condensation from the AC spilling in our drinks the whole time and the bathrooms were a filthy mess. 1/2 order of fajitas (majority of it was undercooked onions and peppers and jalapeños) read more

Lupe Tortilla - Mexican Near Me - Katy, Texas

The only good thing about this location is the food. Packed, loud, ridiculously long wait times (over an hour for table for 2). Tried this location many times and it's just terrible to get into and get a table. read more

Love this location, staff are super friendly and always go above and beyond to make our visits the best. Food is on point and they use fresh and well sourced ingredients. Love the look of the place too, it's retro in the best way. read more

I haven't eaten at this restaurant in years. Maybe about 5 years. On a whim decided to take a detour and stop for lunch. They were moderately busy for a Wednesday afternoon at 1:00PM, toward the end of the usual lunch rush. The flow of the restaurant is very odd, with lots of little rooms so it could be a little confusing which direction to head for the restroom or to even exit. The staff was very friendly. I ordered an Original Margarita (rocks) which was served nicely and just the right strength. The salsa was very fresh. I just was a little underwhelmed by my entrée. I wasn't offer a lunch menu and didn't see lunch specials on the menu. I ordered an entrée that featured grilled shrimp with peppers, tomatoes, onions, and Monterey Jack cheese. I found the frijoles and rice to be rather bland, and the shrimp were overcooked. read more

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This is by far the best Mexican restaurant in Houston that I have tried so far. First of all, they know how to make a margarita. Services, attentive and fast. I recommend it highly. read more

One of my favorite places to go. The beef fajitas are the best in town in my opinion. I always take my out of town guests here to see the look on their face when the giant tortillas come out. Bacon wrapped shrimp are great and I'm loving the big green salad with beef, big enough to share for two. Staff are always friendly too. The manager is always walking around saying hello and making sure you're a satisfied customer. read more

Always a good experience. We always get their beef fajitas and they never disappoint. The service is pretty quick too.

We sat in the bar area to accommodate my power wheelchair & had great service from "a new server" Aaron. V attentive & professional. Food& drink was tremendous. Tacos Al Carbon beef, Taco salad & Margaritas. Felix Perez, the Managing Partner makes all the difference. He always comes to the table to say Hi & check on the food & service & remembers the last time you were there. Not many restaurants in Houston have managers that care like this. He makes you feel like family. When you want great service, quality, tasty food that has generous portions, this is a good place to enjoy a meal w your family & friends. Thanks, Felix for building a great team with wonderful food! read more

Food is great, staff is great but what place doesn't take reservations? THIS PLACE. Has to be a joke.

Kayla was our server and she was the cutest ! She was very attentive and had the best personality. Food was great .

Food itself is just OK, not good not bad. But the portion are so small, fajitas, soup.... So small that if you are not fan of free chips you still will be hungry after your meal. Service is below so so, my cup was empty for about 10 minutes. And refilled water only,l with no ice added. read more

Absolutely delicious ! The service was great; the waiter was attentive and the manager was visible and also came to check in on us. The food though! Omg the charro beans, rice , reminds me of my mom's cooking ! The pico de gallo with the chips were so tasty. I ordered queso flameado and the chile relleno and my boyfriend the enchiladas and oh my goodness , so so good ! The music reminded me of my dad' because it was all the classic rancheras! Love it! read more

If I could give 0 stars, I would. I don't ever do this, but our experience was not great and actually was ruined by some made up drink policy. I came with a group of friends to celebrate my friend being pregnant with her first child. We had 1 margarita during happy hour and a small one with dinner. We continued the celebration and wanted to get another small drink . We were denied and the manager stated there was a "rule" of 2-3 drinks max. We have been to this location many times over the last 5 years and never experienced this. Needless to say, it put a damper on our celebration and we will not be returning. I will go to Los Cucos next time! read more

This has to be the worst Lupe Tortilla. The waiter was friendly. He said his name was Octavio. ‍ We were busy enjoying chips with chopped tomatoes, and beans. ( They don't have any salsa!!) I cannot believe it! No salsa whatsoever?!! Then asked for tortilla soup, they charge you the size of a large bowl of chicken soup, at any other Mexican restaurant. This was the size of the tiny bowl of chopped tomatoes. Almost like ( pico de gallo). I asked for mixed fajitas. They were very dry and burnt. I returned and wanted to leave. But, manager had the oda city to charge me $24.95!! For what?!! I only had water and a long wait o these awful fajitas!!! I am never going there again! read more

I'm done coming here. We loved coming to the patio and enjoying a drink and getting a bite to eat, but after the waitress spilled the drink all over the food and us and told us we couldn't get our food reordered because it would come out of her pay that was it for me. You don't treat your employees right and therefore the customers will suffer. How could I possibly in good conscience allow that to happen when it was a complete accident? So we went home without finishing a meal, had less than the drinks we ordered, and spent over $100. read more