Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

We had a great experience with Dino and his team! We got a play pool, paver patio and steps…read moreinstalled, extended our patio and landscape and irrigation installed. Crew was great to work with and fast end efficient. Quality of work was excellent and loved their spring package was awesome value for everything we had done!! Highly recommend

We had our tile replaced, and are cool, deck and patio resurfaced. We've had our pool for 7 years…read moreand we wanted an upgrade. This is our first house and we wanted an affordable look that would blend and last. After seven years, it just started looking bad in our cool deck had started to crack on into the pool. It was a mess. Thank You Dino. We will be entertaining all weekend.

Element Pools and Spas was one of three pool companies that I asked for a quote to resurface the…read morepool on a rental house my wife and I own. All three companies were highly rated in my area. The owners of the three companies came to the property to talk with me about what I needed done. Peyton, the owner of Element Pools and Spas, was the only one who gave me input that caused me to do more research and to understand much better what else needed to be done. I actually had to call the other two companies and ask them to update their quote to include the other things that I now knew had to be done. I was already leaning toward giving the job to Element Pools and Spas, but they were the last to submit a quote. Had their quote been several hundred dollars more, I would have picked them to do the work. What a surprise when I got the quote from them. They were the least expensive! I dealt mostly with Mason, the project manager, who was very proactive in communicating to me a couple days in advance the proposed schedule for each phase of the project. I also dealt with two other people in their office via email, Eric and Jennifer. They facilitated the billing process. The crews that did the work knew what they were doing. It was a happy crew! I talked with some of them and found out several had 20 or more years of experience, and it showed. In summary, I am very satisfied with the work this company did. The pool looks very nice!

I was in a pickle and called, He was So Helpful, and got me the help I needed. Thanks So Much! I…read moredefinitely recommend Element Pools!

This company is the absolute best! They are so knowledgeable about everything pool! They really…read morecare about their customers and are always responsive and amazing. I recommended them without hesitation!

I went through RNW pools for a pool repair project as a new homeowner. The pool I own is about 15…read moreyears old and looks like it was never drained or tiles cleaned of mineral buildup.. I'm sure we all know just how bad the water is out here in AZ, so you can imagine how unappealing my pool looked after years of neglect. Josh, the owner, was very responsive when I asked for a quote and came out I think the next day after I messaged him to look at my pool in person. He measured out the linear feet of my pool, answered questions I had about pool maintenance, and gave me a fair quote for the services I needed, based off pool size. I ended up getting my pool drained, tiles bead blasted, 5 loose tiles glued back on, gaps in the grout caulked, and starter chemicals added to my pool once it was filled with water. Josh even came by and vacuumed up the debris left in my pool from the days after poolwork. For the grout work, RNW subcontracted another pool company to come in to handle that task, and to be honest, I was not happy with the quality that pool company provided. But when I reached out to RNW about the subcontractor issue, Josh immediately made it right. Because of how professional, fair priced, and customer focused they are, RNW deserves all the great reviews and 5 stars on here.

Chris was fabulous. We needed pump filters cleaned and he worked us in even though he was extremely…read morebusy. He came directly over and cleaned filters plus he answered all other questions I had about the pool. I can't thank him enough for his service, plus he gave me quote over phone and it was spot on. Would recommend to everyone

Amazed with outstanding service Chris provided when we called. We noticed our pool overflowing this…read moremorning so we contacted Chris for help. He was in touch within 15 mins of me leaving a message and at my house within 30 mins. Not only did he find the problem and helped get our system running properly he educated on us on how to use our system so we don't need to hire someone to do it for us. He is not out to take your money, he wants to educate and help people save money. We will only contact him for assistance in the future. Thank you for all of your help today Chris. We especially appreciate your recommendation to help Adam kick the flu! ;)

Imagine Backyard has a great showroom, strong product selection, and the GM/sales team has been…read moresolid to deal with. But the installation/third-party delivery experience was the worst I've seen. The install manager blocked my driveway while my family was trying to leave, then refused to move/back out so we could get out. When I insisted they clear the driveway, they canceled the install and walked off the job. Great company and leadership on the sales side -- but the install/service side is a major problem. If you buy here, make sure you get clear accountability on who is responsible for installation behavior, escalation, and completion, because that part was unacceptable.

Great to work with and good follow through. The showroom…read morewas easy to see the end product.

Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

Drew Siler has been fantastic representative to work with at Dolphin! I've requested many quotes…read morefrom pool companies in the valley, most companies tried to up-charge or didn't listen to our specific pool design. Drew is no frills, really listens to the customer and from first interaction felt like an old friend. Thanks for making this experience so great, Drew!

When he shows up to service my pool he throws shock treatment in the water all in one spot every…read moreweek. He doesn't sweep my pool, vacuum it or skim the water. We pay for the service every month through our rental agreement and we expected to have a nice looking pool for the summer in order for this to happen I have to go out there myself a sweep and vacuum the bottom of the pool. I didn't know know that paying for something meant you still had to do the work yourself. I have asked several times for him to sweep the bottom of the pool in which he said I'll be there tomorrow to tend to the pool and then again on the normal day. He never showed up for the extra day promised and only poured the shock into the water. Horrible service and not worth the money.

Very professional, quick to respond, and resolved my pool issue quickly. Highly recommend this…read morebusiness for any of your pool needs.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori