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Legit Movers Chicago

4.3 (115 reviews)
Closed • 7:00 am - 8:00 pm

Services - Legit Movers Chicago

In-state moving

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The desk is barely standing, propped against the wall for support.

Still waiting 8 days later to hear back from customer service about replacing my damaged furniture. It's clear they have no intention of reaching out so I'm going to post this review instead. I could write a novel on why this is one star, but I'll try to sum it up: -Movers arrived 20 minutes late, didn't want to use the reserved elevator & key (he told me a horrific story about an elevator falling with him in it) so I ended up holding the door and helping unload for the entire hour so it wouldn't take twice as long. Thankfully we had everything boxed up and moved into the living area. Not a huge deal but a foreboding start. -Movers asked me how to get to my new apartment, even though I sent instructions a few days before. They told me they couldn't go the quickest route because they brought a massive truck (for a one bedroom apartment!) that wouldn't clear the bridges. When I provided an alternate route, they asked if it had bridges they couldn't clear. Not sure, isn't that your job? -I ended up moving around 70% of my own boxes from my backyard up the stairs and into my apartment. I expected to do a little, but not nearly this much. And THEN I overheard one mover on the phone telling someone at Legit Movers that there were more than two levels of stairs, we didn't reserve the elevator, etc. I live on the second floor, I told them second floor. Just because the staircase has five steps and then turns into five more to reach the next level does not make it multiple levels, sorry. I was the one going up the stairs all day anyway! -Instead of bringing my furniture up the stairs, they passed it up over the side of the railing, scraping much of my furniture. Two items of furniture were broken in the move: a $300 chair and $200 desk. It cost me more money in damage than I paid them to move! I don't even know how they broke the chair leg, it was completely disassembled beforehand. I was assured someone would contact me in 24 hours. They did not. I reached out via email, they told me a couple more days and someone would reach out. They did not. -I ended up moving my work desk (broken during the move) up the stairs (as the guy bearing the weight at the bottom while one mover twice my size watched!) the head mover said it was too wobbly to move. Certainly wasn't that way moving it out of the apartment. I know this for a fact because the movers told us they wouldn't move one entertainment center we owned-- and knew to be a piece of crap--because it was already broken. That was fine, but now you've moved my desk, broken it, left it in my backyard, and now you won't move it up the stairs into my apartment? Gee, thanks. Overall, I picked the cheapest movers of the 3 I contacted and deeply regretted it. If you want to move and break the furniture yourself, just grab a U-Haul. I'm just thankful we moved the valuables and electronics ourselves in the days before the move.

We had an awesome time moving! I have never said that before!
Pj K.

Hector and Roman, these guys made it happen! These guys are number one on Yelp for a reason! You know your friends that bang up all your stuff and then you have to begrudgingly buy pizza and beer for at the end of the day? Yeah these guys are nothing like them, it's worth it! Legit Movers keeps all your stuff looking great and they do it super quick! This is professionalism and value at its best. These guys packed the truck like it was a Tetris game and made our move super effortless. Really great crew to work with, I'll never go back.

Top notch service with Legit Movers!
Tracy M.

These guys are awesome! My husband is on business travel and I got the lovely task of finding a (last-minute) apartment and moving with our zoo (a cat & dog)! Fun right? Well, I was freaking out, but found a beautiful apartment in Oak Park. I called Legit Movers and they scheduled me in right away. Moving Day: The two guys they sent were great. I was still scrambling to get everything packed (I'm a neat freak), but these guys packed my remaining items just as I would've. I was impressed! They wrapped everything in blankets, put my clothes in wardrobe boxes, and accommodated all of my requests. I am very happy with their excellent service and hard-work. Definitely using them again for my next move. Thanks Legit Movers! Two thumbs up!

Professional person who loves life and helping others. My motto is- Pay It Forward!

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Ask the Community - Legit Movers Chicago

Review Highlights - Legit Movers Chicago

“Sunny and Dennis just left our place, and I have to say I was extremely impressed by the entire moving experience.”

Mentioned in 5 reviews

Read more highlights

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New City Moving

New City Moving

(1.4k reviews)

Avondale

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

Absolutely horrific experience with them. Turn moving into our first house an absolutelnightmare…read more Booked my move weeks in advance, a couple days after making the initial booking I requested a few more movers. We were moving from the city to the suburbs so I knew it would take some time. I went through all of the rooms overestimated how much stuff we had. I was told that the movers would be there first thing in the morning (Friday) Friday arrives and no one shows up. I called several times. My wife calls several times. We get different dispatchers each time. It's a pure cluster f. We finally get some people to our house. 4 guys (we asked for 6-8) arriving at our house around 7:30-8PM! Insane. They move some furniture and some boxes on to a truck and take it to storage. 3 people (the crew manager, the dispacher, and the general manager) confirm that the rest of the move will be done first thing monday morning. Monday morning rolls around and no one shows up. NO SHOW. They said we were not on the schedule. The general manager becomes my point person. This forces me to have to pay 3 extra days rent and delay the next people from moving in because New City continued to no show. I had to wait until that Thursday to get movers. I called the manger almost everyday because everything till this point has been screwed up. Thursday rolls around. They brought the wrong size crew. So they had to order a completely new truck (which for New City was a new order) I had to wait several hours for the movers to arrive. The crew came with 2 people I asked for 6 or more. They needed to bring more people to help a truck. Mind you they are charging me the entire time through this process. The crew damaged walls. They were unable to get a piece of furniture out of a room so they left it not before completely tearing the dry wall on both sides of the room. (I have photos) They brought stuff that belonged to my neighbors, meanwhile leaving other items at our rental. By the time they arrived at my new house it was nearly time for them to clock out. They just left everything in my garage and left. I was charge THREE separate times by them for THREE moves when they botched the move from the jump. I called the company several times after. I was regularly told the managers were on calls or unavailable, and they would call me back. I never once received a call back from them. I called nearly 20 times over the course of the week of the move and after and not once did I get a call back. I finally got on the phone with a female general manager so seemed to be concerned with my move and how it went. She said she would meet with the other manager and call me back. They never did. Extremely predatory practices. Extremely unprofessional. Ruined a once in a lifetime experience for me and my family I would not recommend this company to absolutely anyone.

Roy's Moving 1 - Wrapping and ready to go!!

Roy's Moving 1

(116 reviews)

Humboldt Park, West Town

Roy and his team was AMAZING. I have already recommended him to family members for future moves!…read moreSeriously, don't go with those other big name movers. trust me!! I spoke to all, and I mean ALL the major moving names in Chicago. We went with a mover only be canceled on a week prior to our move! Roy came to our rescue, and boy did he ever! From the moment we spoke to on the phone to the moment they drove away, it was a professional, positive, and reassuring experience. We had a massive move and Roy came to our home to check out how much we would likely have to move. Quoted us a FIRM price, no flexible or hidden fees, and on the day of the move he, himself was the on the team with 5 other guys. I have never see a move more proficient and professional set up/ (I have moved plenty!) He had his guys stationed in an assembly line, so no wasted time up and down stairs, he went back and forth between the truck and the apartment and watched his guys like a hawk! One of his movers joked and said that Roy could be a Drill Sargent, and he's right, but don't take that in a negative way, he did everything with a hint of joke or chuckle while being serious. The guy was great! His team was great! We are so so impressed. We don't plan on moving any time soon but you better believe we will be booking him and his team again someday in the future. Thank you Roy and Team! Excellent work!

17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

H2H Movers - My desk and monitors protected with packing blankets and cardboard

H2H Movers

(433 reviews)

Uptown

From the very beginning, I worked with Valerie to set up a quote. After a terrible moving…read moreexperience from another company, Valerie reassured me that not only are they insured but they take the utmost care from start to finish. For my actual move day, I went from a house to a storage unit to our new home. Mykola and his team showed up just on time, provided proper communication ahead of time where we walked through the space - he took note of what needed to be taken, wrapped up carefully, including the moving of a piano, and asked great questions. They disassembled a variety of furniture such as a standing desk, couch, beds, and more. The entire team was incredibly efficient, polite and respectful of my property. When we were in the storage unit, they worked so effectively and cleared the unit in only 30 minutes! Once in the space, they were fantastic - they moved boxes into the correct room, double checked with questions, assembled furniture and at the end of the day, they finished in less time that I was quoted. Just to note - they do ask for a $50 deposit, and then, as part of my price, they request the first $500 of the full price to be in cash. Mykola was a wonderful foreman and leader - I would gladly trust H2H Movers again. Thank you for making such a stressful time of moving a seamless and respectful one.

They are so friendly and kind; they made my move so easy. I was doing things by myself and they…read moredefinitely made this move so much better. All four men were kind, efficient and very professional. They were so hard-working, I had to get water and everything because of how hard they were working. You definitely get your money worth working with this company; besides the great customer service, they do care about your items. It's really good value if you have to move, especially during these times.

Collins Family Movers

Collins Family Movers

(703 reviews)

Albany Park

Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan…read more I recommend them extremely highly. CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members. Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete. A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!).

I would not recommend this company. They are overpriced and…read morehave a very poor quality of work and even worse customer service. They protect themselves with their lengthy contract to ensure they have zero liability with your future and belongings. After sending numerous emails with no response, I called to speak to them about the damages. Richard was quick to tell me that I was lucky he took my call since he just returned from a long trip to Italy. This made me feel like my concerns were not important and he was doing me a favor by taking my call. Before hiring Collins Family Movers, pay very close attention to the damage/liability exclusions in their agreement. In my experience, those exclusions were like a green light to be careless with anything they can later say they aren't responsible for. When they damage your property, don't bother talking to Richard as he will make you feel like it's your fault for trusting them and not moving certain things yourself. I paid $1,600 to move a one-bedroom apartment with no appliances, yet apparently the best option would have been for me to move certain belongings myself. If I'm hiring and paying professional movers, I expect my belongings to be handled carefully whether or not a contract says the company will reimburse me if something gets damaged, but this is not what I got with Collins. Boxes clearly labeled for specific rooms were put in the wrong rooms. It was as if they couldn't read. I had to carry heavy boxes to the basement myself. Again a concern dismissed by Richard, but a service I paid for. A large, extremely heavy armoire was placed without anyone asking where I wanted it, and now I have to find someone to move it because it is sitting where my bed needs to go. It is unrealistic to expect a 60 year old woman to move this heavy furniture, yet all Richard could say was "where were you" as if I was unavailable. There was no sense of urgency from the moving team. It literally took three hours to load my one bedroom apartment. Mind you when I moved a year ago with Alamo and the same belongings, it took half the time. When I expressed this concern to Richard it was dismissed and excuses were made. I had to unwrap all of the furniture myself just to get them out of here because it was taking them so long. In addition the movers took an over one hour to make a drive that took me 20 minutes, while I was paying by the hour, equating to over $110 overpayment. Also, know that your trash cans will be filled with their shrink wrap because they do not haul away their own packing material, also in the contract but in my opinion a dis-service to the customer. The shrink wrap was used in place of moving blankets, which would have been a more sustainable and safer option. I've now used two different companies. Alamo Movers Inc. took roughly half the time with essentially the same belongings and provided a far better moving experience, with no damage to my property. The cost was about half as much as. Furniture was carefully moved with no damage and placed where I wanted it. When they were done I was satisfied unlike this situation.

Legit Movers Chicago - movers - Updated October 2026

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