I had a great experience at Lan's earlier this week as a first time customer. I do powder dip over my natural nails. Tiffany did my nail shape and base color. Kristy did my ombre. Another younger woman took off the color I came in with, but unfortunately I can't remember her name. They were all fantastic. The salon is super cute and clean. I traveled a lot for a past job so I have very literally had my nails done in salons all over the country. I REALLY appreciate the time and care these ladies took to take my previous polish off right without damaging my nails - unfortunately, I know from experience that that isn't always something you can count on, and is where a lot of salon experiences go wrong IMO. They were so careful and meticulous about getting the shape, color, and design that I wanted. I LOVE my nails. I am really impressed, and I will definitely be back. read more

Lan's Nails - Ombre dip over natural nails - love them! - Nail Salons Near Me - West Chester, Pennsylvania

I never do this. I really wanted to like this place. I went there for years before it changed hands. But I had a really poor experience yesterday. I asked for a pedicure and a gel manicure. The manager put me in a chair while someone else did my pedicure she did my gel polish. She was rough and pulling my arms in to positions and I couldn't relax at all. She did a very poor job as you can see my nails look like they have been growing out for a week. She refused to fix it and said that is how gel should look. She dismissed me and went to help someone else. I will not go back. I get that they prioritize speed over service but this will not even look good for a day. So I will go somewhere else. This is the third time she did my nails and all three times were awful. read more

Lan's Nails - Red colored nails painted badly - Nail Salons Near Me - West Chester, Pennsylvania

A great boon to my nails! Without Rose, my nail were constantly chipped. Perhaps it was pressure from typing, low grade nail gels or just not as much skill. But Rose has changed that. With beautiful but durable gels that last and last and last. read more

Friendly service - they always squeeze me in for a walk in and it's reasonable too! Love getting a quick pedi here

I don't go here myself, but my spouse swears by it. The location is great, the service is excellent and so is the hygiene. Her nails look great when she returns and she loves her nail person. read more

I really wanted to love This place. The staff was lovely, friendly and prompt. Space is clean and welcoming. However my nails started chipping by day 2! Gel manicure was completely ruined by day 6. I was very disappointed. read more

This is my favorite nail salon ever. The staff is so kind and I always look forward to conversation when I get my nails done! My nails always look amazing once I leave! read more

Lan's Nails - Nail Salons Near Me - West Chester, Pennsylvania

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Lately my pedicures have gone downhill, I think they are getting lazy. They don't put anything but water in the tub and neither Trish, her husband or the younger girl make much effort in cleaning up heels of my feet. I've been a customer for roughly five+ years, pay cash and leave a 20% tip. read more

I don't usually leave reviews but these are honestly the worst nails I've ever had done. I went in for a dip/powder appointment--the woman was clearly in a rush because she was working on other customers as well even though I had an appointment. My nails were done so so poorly--they were so thick that it looked like i have hooves on my fingers. She also did not clean up around the edges, check to make sure they were the same length, and didn't make sure they were level at all. My nails look terrible, such a waste of money. Would never return! read more

I've been going here for years but lately the service has dropped off. The service is rushed and short! I had pedicure and gel manicure for $70. ok but then 4 of my finger nails gel polish lifted off the cuticle end of my nails! lasted four days!!!!! My nails were not shaped even either! I won't go back. I have noticed many of the nail tools are only wiped off and put back in the drawer! Not good!!! read more

They rarely answer the phone and it hangs up. So I go there only to be told that can't help me. Too busy. I make an appointment days later and show up and ushered to a pedicure chair. Waited 20 min while she helped another client. I left. Don't give appointments if you cannot keep your end of the deal. Prices are high and service is low. I'll find another salon. Plenty out there. read more

I thought I would give a try at a new salon in between home and my sons school...I came in wanting a specific design for Xmas...I'm not sure what the woman's name is but she did a beautiful job on my nails...The shape is perfect, the length is perfect and the design is phenomenal...She took her time to make sure I was happy...Will definitely be back in a few weeks to get a refill... read more

Lan's Nails - Nail Salons Near Me - West Chester, Pennsylvania

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Absolutely going to be my salon of choice in West Chester! I've honestly had terrible luck finding someone I can trust. I got my eyebrows done and a full set by Hana. She was very sweet and actively asked me questions throughout the process to make sure I was happy with my nail length, color, and eyebrows. I could tell she cared about her work. My nails are evenly shaped and clean. Their pricing was also very reasonable and there is a private room for waxing where you can lay down. She was very understanding when I forgot about their cash/credit card policy and accommodated. Lan's Nails definitely has my support! read more

Lan's Nails - Lan's nails got me right back to work with fresh/clean nails! - Nail Salons Near Me - West Chester, Pennsylvania

i put one star only car it's impossible to put a zero. I went for half leg waxing but They waking half my hair, the door open with the other customers in front of me. Plus deplorable hygiene read more

I recently have been coming here with my friends this summer for the first time and I am always happy with my nails! Definitely worth the time and money. I will be coming here often from now on. read more

Lan's Nails - coffin acrylics. - Nail Salons Near Me - West Chester, Pennsylvania

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My lovely daughter and son in law had bought me a gift card for this exceptional business. I must say, I was hesitant at first but the lady at the desk made me feel so much better about my first experience with this lovely company. I tend to go again asap! read more

Really just love this salon! I get the powder dip and it's really hard to find a salon That actually knows what they're doing with the powder. They take it off the right way so your nails don't get destroyed! Every time I go my nails look great. read more

Lan's Nails - Nail Salons Near Me - West Chester, Pennsylvania

Horrible! Cost way to much for the horrible job they do!!! As soon as I thought the experience could not get any worse.... it did! Went with my daughters for a mani, pedi and fill. Up first the pedi. I had Tammy and first I asked her to cut my nails to which she said "ohhh I don't know, you don't need them shorter"... really? I said please cut them twice to before she actually cut them. Struck one!! Then I asked to have rhinestones added to my toe. I asked her 3 times and 3 times she said yes. It was the quickest pedicure I have ever had... all of about 10 minutes start to finish btw....now she polished them and the fourth time I asked for rhinestone again! The owner came over and told me it was too late, I should have asked for them before she polished! Really? I told her I asked four times! Struck two!! So I said just add a white flower please. I was told NO not just white because white and silver go together. You have to have silver with it! I said. just white please. We went through this 3 times and finally I said do what YOU want on my toes! I was so annoyed. But I thought about it and was over the top annoyed so I said NO paint the flower white - no silver. Let me tell you, I don't have silver but I also don't have a flower either!! have some abstract strips! Strike three!! Now it's time for my fill and the first thing she did was burn the tip of my finger as she was cutting down my nail! I was done! Told her no way are you doing my nails. I was livid! Then as I am waiting for my daughters the owner chimes in and says I'm too sensitive! Game over!! One daughter had a mani... her's was fine. Other daughter had a pedi and told her tech to stop and to leave one of her toes alone because she was hurting her. She then got a full set and told the owner... who was doing her nails, that she wanted the similar round shape and the owner told her square would be better and for sure she made them square after my daughter told her twice she wanted them round!! If you don't know what you want and want the techs to do whatever they want while they hurt you, this is the place for you! But if you want a quality job by technicians who know the craft and have good customer service DO NOT GO HERE!! read more

This was my first time there since it is closer to my house and I was in a pinch. I normally go to a salon in town but, thought I'd give them a shot. I checked out my options and prices. Ok. So far, so good. It was also my first time get the dip powder so, I wasn't sure what to expect. Once I was seated, I asked the girl how it was done and she explained each step. During the process, she made little jokes and small talk to make me feel comfortable. By the end, I was asking her name and telling her that I would be back. read more

Excellent attention to detail for both my manicure and pedicure. Hannah was very sweet and made my experience nice and relaxing. I will definitely be back! read more

Lan's Nails - Nail Salons Near Me - West Chester, Pennsylvania

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Most recent visit was blah. Still a great location for dip powder but only with Kristy. You'll need to make an appointment to get her. They have a lot of color options. I changed my review because not all of the nail techs are consistent. During my last visit, my tech was visibly in a rush and sped through my nails being very rough and changing the shape significantly (two days before my bday when I've been growing my nails out for a certain look). Also, while many salons in this area don't do designs, I've had nail techs there tell me designs aren't a problem over the phone but when I get there no one there can do one- disappointing and frustrating because this happened three times. read more

I got my nails done here before I went on vacation. The family friendly shop is clean and has a nice aesthetic while the technicians are warm and friendly and quite talented. I got an awesome geometric design on almond shaped acrylics and couldn't have been happier! I posted the pic to their Yelp page for reference (white and pink nails with 4 white geometric shapes). I will definitely be going back! read more

Lan's Nails - Beautiful geometric design for vacay - Nail Salons Near Me - West Chester, Pennsylvania

Great nail technicians! Great mani & pedi Excellent service and care and concern for the customer! Kathleen P read more

When i walked in it did not feel inviting at all. I have relocated from california so backwards minds is not really what i am used too dealing with at all. The young lady whom did my pedicure was amazing and very nice. However, i am floored that not anyone in shop was good at acrylics which is all i wear. I showed the woman a picture and boy in mid process i apologized but asked could she stop that was the worst job i have ever seen. I was then informed that they usually only do manicures ummmm are you serious. They also perfer to take cash instead of your card ummm we are 2016 cards are accepted everywhere. So i had to leave go to the bank grab cash and drive back. All awhile i was never rude or disrespectful at all. I personally would not recommend this place at all. read more

Although I had a bad experience at Lans the last time I went, the owner reached out to me and offered me a new gel manicure for free. I also got a regular spa manicure and let me say...Kristy really changed my opinion of Lans! She was meticulous and made sure I was always comfortable. Her attention to detail was absolutely amazing! I had great massages and my nail polish really was beautiful. Kristy also was very personal and even remembered me from when I came in with my grandmother 6 months ago. Needless to say, a very inviting atmosphere! I will definitely be back! read more

Lan's Nails - gel manicure - Nail Salons Near Me - West Chester, Pennsylvania

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Everything about this place is amazing. Started off by taking my niece there and was just blown away by the staff and owner. I recommended it to my fiancé and she was so in love with it she decided that's where the whole bridal party will do their nails. Not enough kind words I can say about this salon. read more

was recommended by a friend to come here, visited twice and left super happy with my nails both times! the nail technicians are meticulous and i've appreciated their attention to detail - i got dip powder acrylics and they last so long without chipping. kristy did my nails today and i'm really happy with how they came out; and it's such a good deal for the price you pay! read more

Lan's Nails - dip powder with tips - Nail Salons Near Me - West Chester, Pennsylvania

I'm very disappointed in this shop, I got my nails done here yesterday and was charged ann additional $3.00 for what was considered long nails. My nails are no more longer than average. I won't be back. read more

Literally waited an hour and a half to get a manicure. Multiple people that came in after me were helped before me. Perhaps they all had appointments. Either way this wait time was absolutely ridiculous! Will not be coming here again. I recommend American Nails on Gay Street instead. Never waited more than 5 minutes there read more

As a transplant from the Midwest- I've been in search for the best nail salon in the area for nearly a year now. My search is over! Lan's is, hands down, the best nail salon I have ever been to (and I've been to many around the country!). Forget the fancy chandeliers and mediocre wine, this salon has given me two perfect gel manicures, one incredibly relaxing spa pedicure that I nearly fell asleep to, and a brow wax done to MY specification! My tech is Lee and she has done an incredible job. My mani lasted nearly 3 weeks without new growth showing and zero chipping or peeling. Lee is also great at massage. The salon is very clean and parking is a non issue. I love this place! read more

THEY TAKE FOREVER! They said 5 minutes, put u in a chair gets your hands wet or in a bowl and take 45 minutes so you don't walk out. It's ridiculous so unprofessional. All they do is take breaks. read more

EDIT: They contacted me and offered me $15 off my next pedicure if I would take down this review. Not doing that. They already deleted the review I left on their facebook page. If I could give zero stars I would. During my first visit, I was not greeted. When I was finally acknowledged, I sat down to get my gel nail color off. That's all I needed. As I waited, I observed the lady next to me tell her customer to wash her hands. The nail tech then took the cuticle clipper she had just used on her client to cut HER OWN cuticles! Then when the customer came back, she used them AGAIN on the customer without cleaning them. I was in a bind the second time I went. I had to get mani pedi and I had waited too long. I went in an hour before closing. I know they did me a favor by agreeing to do both at same time. However, It was horrible. The guy who did my gel mani tried hard to make me comfy. But it was so uncomfortable and I did not relax or enjoy myself. I had to keep twisting in the chair to give him my other hand and it was so painful. The woman who did my pedicure barely put any effort into it. She talked with other employees and honestly did not provide an acceptable pedicure. For this I was charged $60. Gel manicure is $30. I'm pretty sure when I read the board it said $23. For pedi. Why was I charged $30? I asked and they told me to come back net day. I sent them an email to the email address provided as I don't have to time to go in and argue as I work. I heard nothing. So I sent another email. Nothing. They did not attempt to resolve this. I will never go again. And I'm posting in every place I can how horrible this was. I think $60 is excessive for a very uncomfortable and bad mani pedi. read more

Moved recently just outside of West Chester and looking for a new nail salon. I'm not completely sold on this one...my last salon used plastic covers for the footbaths to keep the environment clean. They also used sterile equipment each time. I'm not sure where the equipment came from because it was sitting there when I sat down and I'm guessing the Lysol spray on the stand is what keeps the footbaths clean. The service is extremely fast, but I'm also used to a few more services for the price. $46 for a basic manicure and pedicure seems high compared to what I have paid in the past. Not sold on the experience from this salon and will keep looking. Just basic, nothing special and a little high on price for the service given. read more

I received a gift certificate for Lan's b/c its across from work and I read good reviews. I went in and requested a refill(They only had 2 customers and 3 employees) I was asked if I had an apt(Walk-ins are supposedly welcome) when I responded with a no, I was told I would have to come back in an hour. I live @ 20 minutes away, I'm not driving home to come back in an hour. They need to change their sign to Walk-ins welcome unless you have acrylics. I'll only be back, MAYBE, to use my gift certificate but definitely not for my regular appts. They were just rude. read more

Never make an apt for 10am even tho that's when they open. They don't show up to work until 10:15. It's happened to me 3 times. When they finally showed up they were laughing. Very unprofessional and I used to love it here. I will be taking my business elsewhere. read more

they did an awesome job with my nails however, i got my nails done about a week ago (i got gel) and its already coming off. this is super disappointing. read more

Racist! A hour and 30 minutes wait for what ?? When's there's nail technicians not doing a thing.

If you're a fan of acrylic gels stay away! I had an appointment, but the person who did my nails would not ease up on the electric tool to take off the polish and my nails felt like they were actually on fire (even after telling her she argued with me). Overall my nails look good, but it was not a comfortable or pleasant experience. They don't even give you a hot towel, hand massage or even lotion before pushing you out the door. read more

I really like this salon. I'm giving 4 stars because it's a bit more expensive than other salons I have attended, but I'd say for the service I got, it was somewhat worth it. I grew my natural nails out very long, and got a $25 gel manicure- I like it very much. That was almost two weeks ago, and it is still fully intact! The best manicure I have ever received. One other thing I do have to say, though, is that the other time I was in here with my mom, they charged her for a foot massage that apparently wasn't included in the pedicure, and both didn't tell her that it would be an extra charge and didn't ask her if she wanted it. I would advise anyone going to this salon to pay up front, so they will be less likely to add charges. Overall, I will most likely be returning! read more

Every time I come to this location, I'm taken late and get out late beyond closing. My appointment is always around 5:30-5:45ish and I don't leave until 8-8:10ish. Today, I walked in at 5:55PM for my appointment at 6:00PM and no one even greeted me. It is now 6:45PM and I am still waiting. As people all around me in the waiting area are getting taken back behind me, I asked about when I'm going to be taken to the person that I made the appointment with and she said that I've called so many times to reschedule my appointment that her staff was confused by my communications. Firstly, it's irrelevant that I have called several times because atleast I've called and I'm not a no show. Next, every time I call and I even called today, I stated the exact positioning of where the person I see sits so it's not clear to me where the confusion is. Anyhow, it is now 6:50 and I'm still in the waiting area and not one nail technician or manager has apologized for the inconvenience or given me the amount of time that I still have to wait. I've never experienced such nonchalant behavior as a service provider, from any nail salon that I've ever been to. I don't recommend this place if you respect your own time because they surely do not. read more