I loved the food and the atmosphere -- I nearly became one of those people who takes pictures of their meal just to share with friends. I wish it would've been more of a sit down/waiter restaurant but it was great nonetheless. read more

I would not give a star at all if I did not have to. Have not eaten at La Madeline since before Covid. I was very excited to eat here, I ordered the Croque Monsieur half Sandwich and a cup of Tomato Basil Soup, My friend ordered a pasta dish. They brought my food out first. OMG! It was cold and half way frozen when I took a bite out of it. I took it up to the girl at the counter and told her. She was surprised that it was cold and still frozen, she said she would have them fix it. So they bring it back and it is the same Sandwich I took a bite out of and was half way still cooked. I thought they made all of there food fresh, but I guess not. Needless to say I will never go back. My friend waited 30 minutes for her food to arrive. She said her food was good. The rice was under cooked but she enjoyed what she ordered. Needless to say I will never go back. I lost desire to eat at another la Madleine, due to the food is not freshly cooked and the sandwich was warmed up in the microwave. Staff was rude no straws out for customers to get, when asked for some the person behind the counter was very rude. Should of went next door to Uncle Julio's!!!!!! read more

This review is for their dinner items. I met people here around 6pm on a Wednesday night for a casual work meeting. It was really quiet and pretty empty, which was great. Plenty of space to choose where to sit. They changed up the processes a little bit since the last time I've been to a La Madeleine. You order from a menu at the register vs. how you used to see all the food out before you, almost like you would at a buffet. I ordered some delicious tomato basil, as they are known for having perfected that soup. It's true, they have. I also got a chicken friand, which is tender chicken, mushroom, onion and Swiss filling in a flaky puff pastry shell topped with creamy wild mushroom sauce. I unfortunately found the puff pastry to be extremely hard and overcooked on the edges. The middle was soft and delicious, but I couldn't cut the edges with a fork and I didn't want to be sawing at a pastry with a knife, so I just ate the middle part. This was the only issue I had and otherwise enjoyed my experience. read more

Great place for any occasion and their to-go dessert options are a must. I special ordered a chocolate Napoleon cake that they no longer make, and Mark was instrumental in fulfilling my request to get the cake made and it was delicious! Amazing service! read more

I guess this place is best for and probably should be reviewed for the bakery part, but since hubby and I tried it for the cafe part for breakfast this past weekend, that's what I'm reviewing. Let's just say that I definitely was not impressed. First, having never been to one of these places before, I didn't realize they don't have table service. You go through a line sort of like a cafeteria and choose what you want from behind the glass. If you order something like eggs (and they seem to only do scrambled), you order that in the line and then they bring it to your table. You also get your drinks, napkins, and silverware yourself, too. OK, I can live with that if the food is good. It wasn't. So I ordered something called a French Country breakfast. The only difference between that and the American breakfast is that the 'French' one came with a potato galette (essentially a hash-brown with herbs). The eggs (scrambled) were cooked in some kind of oil that gave them a really strange (greasy) mouthfeel. The bacon seemed like it had been cooked previously (like a long time ago) and had been sitting around under a heat lamp waiting for someone to place the order. The potato galette also seemed pre-made and, therefore, not particularly fresh. The only good part about the breakfast was the croissant. It was melt-in-your-mouth light and airy. So maybe the bakery is good, but do yourself a favor and skip their hot food for breakfast. read more

Almost every Monday morning I am there at 6:30 when they open for breakfast. Sweet woman named Sue greets me with a smile and is always cheerful. Great breakfast and is brought out to you by a nice young man. The service along with the great tasting food makes my week start off great. read more

Good food lots of calories...story of my life. I wouldn't go back because of the richness of the food and my need to be able to walk up and down stairs without passing out. But if your not into counting calories this place is yummy! read more

Wow! The Grapevine La Madeleine location has gone down hill! The service, environment and food quality was worse then McDonald's!! The Alliance Gateway Presidio La Madeline is a five star restaurant and I can't believe it is the same chain. Buyer beware do not waste your money here! read more

Great service good food . Good fast to go service . I like the spinach salad, It has strawberries mushrooms bell peppers and walnuts and you can add chicken if you like , yes it is more but most good things in life do cost more no matter what mom said ! The veg sandwich it is a nice slice of cheese basil and tomato hit with some warm love on the grill . And do not miss the pastries all are yummy . Great place to get a good meal after a ride or run on the bike trails on grapevine lake . read more

What I'm about to relay is true. There exists an airport resturant which serves fresh scrambled eggs on freshly baked crescent rolls that offers free coffee refills! Let me introduce you to La Madeleine adjacent to gate A23 in the Dallas-Fort Worth airport. Unbelievable? It's real. And get this, they even offer friendly service. Actual smiling people who serve airport food. You'd better go there quickly and enjoy before they figure out that they stand in stark contrast to every other airport food establishment and hire a bunch of sour people who prepare tasteless food. read more

I love the ambience and set up of this restaurant. It had a cozy and intimate feel to it. I ordered the French dip sandwich, the Tomato Basil soup and the Sacher torte. The food was good, just nothing all that memorable with the exception of the Sacher Torte. The beef on the French dip was tender and the sandwich was flavorful BUT the meat had some large chunks of fat, which is a major turnoff for me. The soup was good but basically just like any other tomato soup I've had before. The Sacher Torte was definitely the highlight. It was chocolate perfection and had a nice raspberry flavor to it. It actually wasn't overwhelmingly sweet which surprised me. I may have to go back to try some of the other pastries. read more

This was by far my worst experience ever at a La Madeline. I have been to this location a few times before and each time the service gets worse. First off it was not very busy at this restaurant when we arrived at 7 pm, about ten people in restaurant seated. We wait at the cashier and no one helps us, the staff just looks at us. After a couple minutes a girl from the back, not the actual cashier, tells us it'll be 15 minutes before we can order? I found this to be very weird but we politely sat down and waited. I ordered the croque monsieur and a bowl of the tomato basil soup. After a while it finally arrived at my table. The soup was so cold it tasted like it came straight from a can or even the refrigerator! I asked for them to please warm it up. About 5 to 10 minutes later my croque moneieur came. It was soggy and nothing like I've ever ordered at a La Madeline before. It didn't taste fully cooked but I ate it. To now I later regret because later that night I had stomach issues. Considering how long I waited for my food this should not of been a problem. I know places are short staffed right now and I accept that. But most of the staff were not very friendly, acted like why are we there? One of the staff, I guess a waitress, just stood there almost all night doing nothing. It was clear that help was needed throughout the restaurant. I thought she would of been better served helping the cashier or the customers coming in instead of just standing in place. Also, if you have to ask for bread they are not the nicest about giving it to you. This has never been a problem at any other La Madeline I have been to. The bread is behind the cashier, who I'll admit was trying to do three things at once, and you have to ask for it with your meal. If I was the manager, I would of had the waitress go around and ask the customers if they would like bread. Instead the girl mostly just stood there. I used to like this La Madeline very much but unfortunately it has been going down hill steadily in the past three months. I will hope it improves in time but for now I think I'll drive the extra miles to another one. read more

I love the lentil soup so much. It is my favorite soup!! And the caesar salad is bomb! even with fat free dressing.

The food, the pastries, and the fruit tarts will always bring me back. I've been coming here on DFW area visits since I was a child, and I still love it! They did Panera before Panera was even thought up :). read more

When ordering they had to make sure they had the food we wanted. When we got our food we still had to wait for the rest of our order to be done. Too short staffed and not prepared for customers at 7 am. Kinda amazing! read more

Got early morning pizza craving? Try the new Breakfast Flatbread at La Madeline! We went to La Madeleine for breakfast on a Saturday morning after my fiancé got his haircut. Feeling adventurous, I ordered the new Breakfast Flatbread and that was a bomb! So what exactly is it? Scrambled eggs, bacon, tomato, Swiss cheese and pesto on crispy flatbread in generous portion. Sprinkle each piece with a few drops of Tabasco along with a cup of the French Roast coffee (bottomless), I was set for the weekend!!! Will definitely try other flatbread offerings for lunch/dinner. They should be just as good. Bon appétit! read more

Chicken pesto pasta was ok, the employees weren't that friendly... Good for a quick bite

Poor service, out of bread , ice tea, ice, butter or silverware its always something here. Quiche was rubbery and tomato basis soup tasted burned. read more

They are the Best! I went in to get my husband the heart-shaped chocolate cheesecake and of course they were sold out. I was afraid they would be since it's Valentine's Day but the lady and gentleman (I didn't catch their names b/c they all seemed very busy) really took care of me and helped me pick out some yummy goodies. Thank you so much!! Happy Valentines Day!! read more

My favorite Caesar salad on the planet. Also my favorite chicken Caesar salad on the planet! Great French roast coffee, awesome breads, and desserts. Obviously I love this place. read more

After the air conditioner debacle, which was quickly handled. Our food & lattes were very good. Our order was a little screwed up but I think I made the girl taking our order a nervous wreck after my request to turn down air or we weren't staying. The meat of the matter is the overall experience and food was good. We were even offered a free dessert for the food mix up. Oh they only have whole & skim milk. No almond, soy, etc. read more

Food is good but as I sit here and try to eat my lunch, all I can do is hear the staff swearing and talking crap about each other. Constantly complaining. I'd recommend a staff change. read more

This was the worse meal ever at a La Madeleine. The cesar salad had brown old lettuce. The strawberries were so old, I had to return them. They ran out of bread & left it empty for a long time. read more

This is my crash pad every Monday for 2 hours while my kid's team trains at a nearby gym. I usually only have a tea or glass of wine, but I have on rare occasion eaten here as well. I come here because it is pleasant, has internet, and I don't feel pressured to order a lot to eat or to drink to justify taking a table or a bar stool for 2 hours. First, the staff is quite welcoming and by all accounts seems eager to please. It is usually amply staffed. The place is clean and has nice ambiance. La Madeleine serves 2 flavors of private label wine--white and red--that is ok at a fair price. The food is average. I recently ordered a featured salad and sandwich trio. The salad was advertised with cranberries, nuts and some other toppings, but it had none of that--just dry spring mix. The sandwiches were ok but greasy (combination of cheese and oil for grilling). I saved the third sandwich for my daughter, and she gave it higher marks. Strawberries Romanoff is nice (though prettier when they served it in the glass goblets), but the cookies look better than they taste. It would be a solid 3 star in my book, but the kind treatment and pleasant surroundings earn it another star for me. read more

My wife, bless her heart, is a fan of quiche. She's a fan of French food in general, but her love of quiche borders on the fanatical. Though I, personally, am not a fan of French cuisine I do like to take her out for a quick brunch once in a while at Le Madeleine. Now normally, when we do this, we are in Arlington visiting friends and go to the location there. Recently though, we had occasion to go to the Le Madeleine near our apartment for a bite to eat around 1:30 one Wednesday. I wish we hadn't. First and foremost, the place appeared to be seriously understaffed. We noted a grand total of three visible employees, all of whom were behind the register counter. This despite the desperate need for busing and maintenance in the dining area. Five tables were covered in trash. The bread rack was empty. One of the tea dispensers was empty. A number of the condiments were either empty or in danger of becoming so. This would, perhaps, be understandable if they were in the middle of a rush. My wife and I had sat in the car, finishing a phone call, for a good 15 minutes prior to us entering and not one person went into the restaurant. Only 3 tables had diners. Only one person was in line ordering. Our orders were delivered quickly. Unfortunately they were tough, dry, and almost inedible. I had the Chicken Friand, which in all honesty had the consistency of a 58 cent pot-pie that had been cooked in the microwave for waaaaaaaay too long. The wife had the Quiche Lorraine, which for all intents and purposes had the appearance and consistency of a souffle that had badly fallen. Put bluntly, we would have been better off getting a box of frozen microwave quiches at Tom Thumb for $5.00. This might have been an aberration. Most Le Madeleine restaurants that we go to have given us top notch service and food. Regardless, the wife was unhappy, meaning that I have to go back to driving to Arlington for her Le Madeleine fix. read more

My husband and I visited for the first time Sunday morning for breakfast. When we got inside I absolutely loved how cutely decorated everything was. I've traveled around the world and it brought me back to little cafes that are located around Europe. After I got done ohhh and awwwing I realized that no one had greeted us. There was a sign that said to go and a sign that said order in. Well my husband and I just kind of stared at each other trying to figure out what to do. Did someone sit us down or would we sit down in a place of our choice? All the while there are about five employees just staring at us, and I'm pretty sure they caught on to the lost look on our faces. Well my husband grabbed two menus and we sat next to a really cute and warm fire place. We walked back up to the front to place our order; my husband ordered the make your own omelette and I ordered the eggs Benedict. We also ordered two waters. The man at the front gave us cups and told us to go get water. Well after looking left and right we had no idea where the water was and ended up having to ask the man to point us in the direction. The food was great. The eggs Benedict we a tad over done but for the price we paid it was fantastic. The omelette my husband said was good but nothing special. I really enjoyed this quaint little restaurant, however with the lack of employee involvement in greeting or even just where the water is I don't think we will be back. Sad, because I really liked it. read more

I love La Madeleine - as long as it is not the Grapevine location. Today was a 20 minute wait for a cold salad to take away. It has been hot or miss for sometime as I will avoid this location until I forget a few months from now and will be reminded when I stop in again. read more

I used to work at a La Madeleine and as my third job it was by far the worst experience I've encountered thus far as a part of the work force. I'm 18, attending college, and have never been fired from any job. I worked at La Madeleine for 6 months and it was Hell. Employees were unhappy and unwilling to give assistance to anyone in any way. Every order had a mistake, and one in every 5 dishes still had previous food on it due to a problem with the water softener in the washing machine, or so they said. In addition it only took me 2 months of good service to become the highest reviewed employee in the whole region which is a stat taken over a 6 month period and I think that says something. If you value your health and your sanity please avoid this restaurant. read more

Worst experience ever. Will never be back. Ordered the French country breakfast. Got everything but the gallete just slammed on the table and then was told it would be 15 minutes for the rest of my breakfast. I told the manager he needed to get his s $@t together and he began to yell at me like a crazy person. Demanded a refund and the manager was completely condescending . He should be fired along with the mean old man running the pass. Save yourself the frustration. read more

Being from Kansas, we're not sure if we're reviewing the correct Texas location, but we loved everything about Madeline's in the Dallas airport! A wonderful little gem and perfect last stop on our vacation. The potato soup and tomato basil soup are delicious, and the staff extremely welcoming. Top it off with fabulous cheesecake and you'll wish you had a layover in terminal A, too! read more

My pregnant wife finally settled on a crepe from La Madeline on a website that had their menu. When I arrived I was disappointed to find the website (not La Madeline's) had it wrong and they didn't have the beef crepe she wanted. When I showed the manager he had it made special just for us. That kind of service just doesn't exist anymore. The food is always great and I will be a customer for life!!!!!! read more

I love this place! The chicken crepe is amazing and so is the tomato basil soup. I always stick up on pastries when I visit.

I went to buy a fruit tart for my mom's birthday. The receptionist picked the one that does not look fresh and not as much blueberries (which is my mom's favorite fruits). I asked if I could have the other one. She gave me an attitude and yelled that "it's all the same." I thought even if it's all the same, I should have the right to choose the one that I like and be happy with my choice. She should not be so rude. It does not take more than 3 seconds to get another. I did not ask her to make another one. I asked to put another one into a box. Is that too much to ask? If she does not like to do her job, she should not be in the restaurant business because even if the foods supposed to taste great, her attitude degrades the foods and the restaurant's brand. read more

We are loyal La Madeleine customers, going back 23 years when the closest Le Madeleine's was in Arlington. Yesterday we visited the Grapevine location. Many tables were piled high with dirty dishes and partially eaten food. The food (we order the same thing most times we are there) was not up to previous visits with caramelized onions being barely present. The toilets were very dirty and when we left, most of the tables were cleaned but the floors were littered with trash. La Madeleines, you just lost a loyal customer read more

La Madeleine used to be a favorite of my husband and I. The food is pretty good (some dishes are very good, others fairly good), the prices are reasonable and the atmosphere is quaint. Over the past year, in another city, it seemed to us that their service and quality was slipping. We moved to the DFW area the end of February, so we had not been to the La Madeleine here. We decided to get a carryout dinner tonight. I called ahead to order two salade samplers so they would be ready when I arrived. I got to the restaurant and waited in one line while an attendant helped a family at a different cashier station who had just walked in. When it was my turn, the manager took me over to the station where the cashier had just been! There was no record of an order for me. I proceeded to place my order. After I got home and took the items out of the bag, there was one of six items I had ordered missing. I called the restaurant back just to let them know, as they had already missed my call-ahead order. I called twice and got a recording that kept looping without a live person answering. Like I said, poor service, missed opportunities. The chicken salad was very salty. The rest of the food was okay, not fantastic. Disappointing. read more

There are a few times when a meal is so memorable it seems there aren't enough words to describe it. Let me begin by saying that NO ONE in my family will return to this location! I am an account manager with my employer with a degree in business and my husband is graduate from le cordon bleu in San Diego. So by any means do we look like low lives, on July 26 2015 at 12:23pm we decided to take our 2 year old niece (who is visiting for the summer) and our daughter to lunch. We order our meals and paid our total of $23.34 with US dollars not Mexican, Laotian, Thai or African American money. I am proud to say I and my daughter are Laotian/Thai, my husband is Mexican/Italian and my niece is Laotian/African American. My husband is in the food industry so he knows the ins and outs, he observed that some people had glassware and some had plastic cup, this is no big deal right? He noticed a middle eastern man who informed the manager he had a big party on its way if he could accommodate his family, my husband after a couple minutes notice their whole family also had plastic cups, an Asian young girl also got a plastic cup, an Asian lady, her mother and baby also got plastic cups, an African American elderly lady also got a plastic cup. He counted 33 white folks of all ages with glassware, it would be very helpful if we were told who determines who gets plastic and who gets glassware? Now this is NOT an issue about glass or plastic but of equality! God created a world full of colors and varieties of creatures so us as humans the dominant species on this planet judge each other by the slightest of differences. It is almost the year 2016 and our nieces, nephews and children will have to continue suffering from this ignorance and it infuriates me because my children are overachievers, good hearted individuals who will be looked down on despite their achievement by their white counterparts. THANK YOU WHITE AMERICA FOR ANOTHER SAD SAD DAY! read more

I like La Madeleine but unsure of cleanliness & upkeep of this location. While dining in, I went to both bread stations. One has flies swarming around it and the other had flies INSIDE the plastic container housing the bread. I think they need to clean this location and treat for insects. read more

ooohhh! i adore this place! i so wish that i could go here more. they have the best pastries. no they're not true european pastries, because true european pastries are a bit bland. you can bet that they don't tell you that in the travel books. every thing they seve is top of the line. read more

Came in for lunch today with a couple of friends. We waited over an hour for our food, then went up to ask how much longer we would have to wait and were told they "lost our order" and would have to re-make it. We were never given an apology, a manager never came to our table, nothing was done to remedy the problem. All the while multiple people were making complaints. One patrons order was wrong and we heard the staff tell her "the cook was probably just in a hurry." Really? Terrible experience. Never coming back. read more

I ordered the breakfast croissant with ham and no eggs. The ham was ice cold as well as the cheese, I was very disappointed. I've been to many other La Madeleine locations and this is the only one that I have ever had any issues. read more