Had to wait quite awhile to receive my food. When I finally did, my sandwich came with barely toasted bread and cold soup. I was sitting very near to the kitchen and order pick up area, and could see quite clearly that they were very disorganized. I heard several people around me commenting that their orders were wrong. I witnessed one person have to return her pizza two times because apparently it was still frozen. I stayed for quite awhile getting work done, so saw the table next to me not get cleaned/picked up from the previous customers for over an hour. And again, I was sitting in clear eyeline of the front counter. Definitely something that should've been noticed. I will not be returning to this location. read more

The food is always yummy! I always get the chicken salad which is on a croissant and get 2 sides. The potatoe soup is a really good choice, and I get the Cesar salad which is also yummy. They have bread out for your liking and its a good thing to snack on while you wait :-) read more

la Madeleine - Chicken salad with a Cesar salad and potato soup - Bakeries Near Me - Grapevine, Texas

Ordered breakfast online. Salad sampler, fruits were soggy looked old, avocado was turning black already, tomato soup looked reheated and cup was halfway filled, the bread was super hard on my Turkey and bacon sandwich I felt like it would break my teeth that's how bad it was. read more

All the La Madeline's across town are revamping to a newer, more modern design. I like this one in particular because it still has that old world French feel. It's the best part of the restaurant... cozy up by the fire in the rickety chairs and you'll feel like you're in an old French farmhouse. Start with your counter service ordering and don't forget to grab a baguette before you take your seat in one of the French themed rooms. Your wooden spoon with a number on it will let the server know which table to bring your food to. My fave is of course the tomato basil soup, french dip and the tomato bowtie pasta. Honestly, everything is pretty good and makes it a perfect stop for lunch. read more

The food at this location is meh but I think it's everything one would expect from this company. But the staff at this location is something else. They need some training and the manners are pretty gross. If you can take the staff then it's an ok place for an ok salad on a week night when you just don't feel like cooking! read more

I was expecting a higher quality of desserts when a walked in, as it is listed as a French cafe, but I found only mediocre looking desserts. It's maybe one notch above your local grocery store bakery. If you want French bakery go to *Bread Baking Co.* In Grapevine on Main Street. Now that's a French bakery read more

Try their new Mediterranean paella - Very delicious!! You can't go wrong with their selection of soups - tomato basil and cream of mushroom are the best! Fruit tart, lemon tart, there are too many to list but their desert and sweet sections have great options! read more

Good salads, sandwiches, plated dinners and breakfast. Close to DFW Airport and Grapevine Main. Food made dress to order. Love to eat by the fireplace and enjoy the French ambiance. read more

I always enjoy La Madeleine when I go, but the last three time I've had to wait 10-15 min to order (I was next in line) or no orders were being taken! Today at 12:00 I walked in and only pastry orders were being taken, no lunch orders. What is the Franchisee/owner doing to allow proper staffing during high volume times? Or is this a company issue not allowing higher incentives to new/current employees to either bring them in or retain then. I don't blame the staff since they are doing the best they can with what they have available. read more

Wow. What a disappointing experience today. My husband and I got there at 2:00 to oder food to go. You think if your meal is $27.44, you would have it in less than 15 minutes. After 30 minutes, I spoke with a manager who refunded our meal and said your order would be ready in a few more minutes. 15 minutes later, the item we were waiting for was sitting getting cold while the other items be ordered 45 minutes earlier was no longer hot or cold. We spoke to the manager and left without our food. NOTHING should take 45 minutes. Poor customer service Unacceptable wait time One one woman covering to go and dine in orders while everyone was in the back NOT working. Very disappointed. read more

Well he we go again! French café, good golly, they should rename it "Just ok cafe". (lol) Nothin here to impress me at all, including the wine. The food was eatable and tasted ok, but that's just it, nothin special, nothin jumpin out at u sayin I'm good an u need to keep comin back and eat here more often. Well that ain't gona happen, cause I can cook better than this, and if u can't impress me with taste and presentation I'm not coming back or recommending u to anyone. So there it is, I didn't like it. Later all! read more

I ordered a whole crossiant chicken salad sandwich,pasta salad, and tomato soup. I go to la madeline a lot in Irving and order the same thing everrrrryyytime. This time it wasn't so great. I waited 40 mins for my order and I didn't really care until I got super hungry... A worker realized I was waiting so long so she asked me about my order... thats when it came out. Luckily, the sandwich and the pasta salad were served cold. The soup tasted different ....I use to be in love with the soup... but it tasted odd. The manager was in the front the whole entire time talking to his employees, and he never noticed me.... i was walking back in forth thinking I had to pick up my food, or did I miss it when they called me... I think they forgot about me... A lady walked in asking if she had to pick up her food in the front, and the manager told her that they server it to you. Overall, I don't think I'll come back to this location... It wasn't worth the drive and time. Thank you to the nice worker who finally noticed me waiting, I really appreciate it. read more

French country breakfast is what I had. The crescent was good, the potato tasted like it was pre cooked and was stale. Bacon was nice and crispy. I liked the coffee here but overall I would rate it a 3. I tried my wife's quiche and it was good. read more

La Madeleine is the "French" version of Panera. You go up to the counter and order. Someone brings out your food for you at your table. They have a couple "Parisian" specialties as well as baked goods, salads, and sandwhiches. I came for Brunch, but it was more lunchtime, so I had the chicken salad on a croissant with bean soup. It was satisfying. There is free bread by the drinks, so definitely take advantage of that. read more

Ordered prepared Thankgiving dinner for family. Be aware that you will have to cook for 2.5 hours even though you ordered a prepared meal. The food was AWESOME. Mushroom gravy is delicious! However, the portions SMALL. While they claim it will feed 6-8 people, not a chance it will feed more than 4 adults. Maybe they mean 6-8 kids? read more

I had the croissant French toast and it was delicious! Not too much syrup and plenty of fresh fruit on top. The three pieces are plenty to eat. I like that you can refill your coffee as much as you like and the real cups are nice. I arrived at 10:00 and it wasn't too busy, shortly thereafter it got full fast and loud. I'll definitely return. read more

I really, really love La Madeleines. They are the best place to have breakfast during the weekdays (weekends still in my top 5). I will usually have the scrambled eggs (which come with a crousant) and either a cup of fresh fruit or a cup of oatmeal topped with fresh blueberries and brown sugar. I really enjoy eating a leasurely breakfast and reading the morning paper in front of their fireplace while sipping their wonderful strong coffee. read more

la Madeleine - Breakfast of scrambled eggs, oatmeal topped with fresh blueberries and coffee - Bakeries Near Me - Grapevine, Texas

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I haven't been to this location in a very long time but went today with my sister-in-law. We had the best time! We sat in the corner next to the fire, the setting was perfect for a perfect lunch. I had half of the turkey bistro, tomato basil soup, and Cæsar salad. My sister-in-law had half a sandwich and two soups! What a great deal. We spent $10 each and we were completely full! If you don't try anything else here....try the tomato basil soup. It's infamous! This location is quaint, cute, and delicious! The employees were so sweet and helpful! I forgot to take a picture but I'll be back, and take one then! read more

We were disappointed by the quality of the food. My husband and I had a turkey brie and goat cheese sandwich but it had no flavor and we could hardly taste any cheese at all. We also ordered two almond croissants but they were not fresh made. Finally, I had a decaf coffee but it was just watery coffee and I left it there after the first sip. The person at the register was very impatient and missed one of our orders. Overall it was an unpleasant experience and we will not go there again. read more

I must have been there on a bad day. It was disorganized, the coffee was warm and I overheard a customer arguing with the cashier over her bill. Otherwise, the food was good, but not worth the effort of getting the problems solved. [Update to this review] Today I went with my son and daughter-in-law for desserts before they flew back to Japan. Everything went well. The service was good. The lemon tart, the fruit tart and the eclair were delicious. The coffee and tea were hot. Guess everybody can have a bad day. read more

I like La Madeleine but this time the one in Grapevine disappointed with a much smaller portion than the other LaMadeleine's I frequent. read more

la Madeleine - Small yogurt parfait - Bakeries Near Me - Grapevine, Texas

Had the chicken pesto: sauce light not rich but flavorful. & chicken friand la madeleine: somewhat hard to cut but sauce was rich. Prices decent. read more

la Madeleine - Chicken pesto - Bakeries Near Me - Grapevine, Texas

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La Madeleine has delicious desserts! I love the fruit tarts. The food isn't bad either. My last encounter at la Madeleine was on a Saturday around 9pm. It wasn't too busy as they were closing at 10pm. We ordered food to go as well as some desserts. The wait time wasn't bad. The only bad thing was that one of the cooks would put a sandwich in to cook and while he was waiting he would be on his phone. He did not wash his hands after doing so. Gross. We talked to the manager, Steve, and he told us that he would make us a new sandwich himself. There is an open kitchen concept so we could see him make the food. He made the food and gave us a free dessert! Steve assured us that they would have a meeting with the entire staff to deal with contamination and being on cell phones while working. I hope they did have that meeting. It was nice to know that the manager cared about the customers needs and concerns. read more

Food was delicious & great atmosphere. We will be going back! We had the "new guy" ringing up our order which took a while, but he got it right in the end. Upon receiving our food we realized it wasn't what we expected. The manager promptly came over, listened to us and provided sandwich we'd wanted originally. It goes a long way when someone will just fix something rather than argue with you about it. read more

The Mediterranean paella is a great and tasty low calorie choice. Very nice staff also. I'll be back. read more

la Madeleine - Mediterranean paella - Bakeries Near Me - Grapevine, Texas

Great place for coffee/pastries, and to hang out with friends/family or even a meeting. Unlimited refills on coffee.... Also their lunch menu is fresh, reasonably priced, and very tasty. Chicken La Madeleine is always very good. It's not an entirely "French" menu though...pretty Americanized. Lastly, I have reduced a star due to cleanliness--often over 50% of empty tables are un-bussed and cluttered...you have to ask the staff to clear them so you can actually sit! read more

One of our favorites for breakfast & lunch. Today we had half sandwich of chicken salad on a croissant , cup of tomato basil soup & tomato/ basil pasta salad. Love the flavors of the food. Ended with a small lemon tart. Wow, taste buds delight! read more

This location is small, but it's very quaint! I loved it. It's right off of the highway, in front of Uncle Julios. The food was good too! Very clean as well. I had a chicken salad sandwich and it was perfectly balanced, and delicious. read more

My son and I come here a lot for morning breakfast. EVERYONE is so sweet to us. Their food is always great and consistent. My son loves their salmon. Keep up the great service! read more

We love this La Madeleine! Especially their mushroom soup and their chicken dishes. Basically anything that has their mushroom sauce or soup on! Yummy! Also their French banquette is amazing. And they offer free slices of bread, butter and jam. read more

I haven't been to this restaurant in quite a while and it will be even longer before I go back. The jam is now a liquid you pump out from a ketchup-style dispenser. The chicken salad was salty and looked and smelled like cat food. And, the sauce on the Chicken La Madeleine was thick and blobby. The strawberries and the cranberry salad were good. So, 2 out of 5 stars since 2 of 5 things were edible. Come on La Madeleine, what has happened? read more

The Grapevine location has become a huge disappointment in the La Madeleine franchise. It is totally inefficient since doing away with the walk through service. Our wait for soup and salad was approximately 20 minutes. The soup arrived lukewarm and even though I paid for a bowl, I was served a cup portion. Our waiter acted surprised that I asked him to bring the size I ordered,even after showing him the receipt. The manager was annoyed that I asked for my soup to be reheated. No apologies. The tea ran out and was not refilled and the dessert case was almost empty and this was early on a Sunday evening. I will stick to the Dallas locations in the future. read more

I normally go to the Arlington location all the time. It's very quick to order and get my food right then and there before i even check out. I have been here for 30+ minutes now waiting for a Caesar salad with chicken and a chicken la Madeleine plate. We are the only ones in the building and it has taken this long and still plus more time. Also at the Arlington location you ask for bread and they give you sliced bread or two kinds on a nice plate. Here i asked for the same thing and they said it's going to cost me. They gave me a baguette that is barely as big as my pinky finger. I will have to say i will never be coming to this location again. I would rather drive 30 minutes from home to go to Arlington verses driving barely 5 to get to this horrible grapevine location. read more

This place is amazing! I usually come here about once a week (I would come more, but like somebody said, the food is very rich and hearty. The manager there, Will is awesome. He continuously checks on you to check to see if you are ok, and need anything. They just remodeled actually, and instead of paper menus, they have sandwich boards that are really big, (they look more fast food) and you have to wait to get everything now (where before, you could get your soup and salad and then go to your table before your entree was served). The staff always greets you with a bonjur! I think it's awesome! I'd definitely recommend this place to go on a rainy cold winter day! read more

Over months, quality of service has declined. Today, waited 25mins for my breakfast. If I hadn't asked, would have been much longer. Kids crepe arrived with black burned edges - asked for new crepe but came back 15mins later with burnt edge simply cut off. Won't be back for a while. read more

la Madeleine - Crepe with burnt edge cutoff. My 6yr old staving but didn't eat. - Bakeries Near Me - Grapevine, Texas

I havent eaten here for close to 20 years. I was wonderful then and it was wonderful yesterday. The staff were friendly, smiling and looked happy to be there. Since it had been so long, I needed some help and they were helpful too! I had the Chicken Parisien sandwich and a cup of French Onion soup and it was marvelous (yes I really use that word) I went with my 18 yr old son and he tried the ....ham? started with a "C" and had Monsieur in the name and was also a sandwich. His was actually better than mine, if thats possible. I'm going again on Valentine's Day for a bestie brunch and cant wait to try the breakfast! Great job guys!! read more

Food is always good here but what is the point in submitting an online order at 10:00 am for 12:15 pm pick up and when you get here at 12:15 pm, they don't have a record of it until you walk in to pick it up?? I'm in a hurry and don't have time to wait. That is why I placed my order online in the first place. I've been waiting for 20 minutes and counting... I don't feel like wasting my entire lunch hour waiting on my order. To top it all off, my order had been sitting there for over 10 minutes. I had to go ask them if that was my order. Not sure if I will ever be back. read more

La Madeleine is always good. I believe Panera has probably modeled their good around them. Always fresh food leaning towards soup and sandwiches. Took my daughter here after she had a job interview and had a lovely time together. I had tomato basil soup and a grilled chicken sandwich and they sooo good. $20 for our meals. When we left I wanted a cup of coffee for the road. The one I wanted was ice cold so had to settle for french roast. Way way too strong for me. Only reason for 4 stars. read more

I loved the food and the atmosphere -- I nearly became one of those people who takes pictures of their meal just to share with friends. I wish it would've been more of a sit down/waiter restaurant but it was great nonetheless. read more

I would not give a star at all if I did not have to. Have not eaten at La Madeline since before Covid. I was very excited to eat here, I ordered the Croque Monsieur half Sandwich and a cup of Tomato Basil Soup, My friend ordered a pasta dish. They brought my food out first. OMG! It was cold and half way frozen when I took a bite out of it. I took it up to the girl at the counter and told her. She was surprised that it was cold and still frozen, she said she would have them fix it. So they bring it back and it is the same Sandwich I took a bite out of and was half way still cooked. I thought they made all of there food fresh, but I guess not. Needless to say I will never go back. My friend waited 30 minutes for her food to arrive. She said her food was good. The rice was under cooked but she enjoyed what she ordered. Needless to say I will never go back. I lost desire to eat at another la Madleine, due to the food is not freshly cooked and the sandwich was warmed up in the microwave. Staff was rude no straws out for customers to get, when asked for some the person behind the counter was very rude. Should of went next door to Uncle Julio's!!!!!! read more