Not only was our American breakfast delicious but also the manager, Sonya, went out of her way to show us kindness. When I bought our breakfasts, I told her my friend is having knee replacement surgery in a couple of weeks and I would like to buy a piece of coconut cake for us to share. She said it was on the house. Not only was that piece a gift, she brought us 2 other desserts to share. Unbelievable ! The three of us meet there once a month and the servers have always been wonderful to us. The ambiance there is fabulous. It's low key and the food is always good. Thanks Sonya! You are our new best friend ! read more

I don't normally give bad grades to restaurants however, this La Madelaine is out of date and being poorly managed. I do not know if it is corporately owned or is a franchise. I don't recommend eating here for a couple of reasons. They are poorly stocked. They have young teenagers or uneducated individuals in charge that don't care about the restaurant or the patrons. The ownership clearly needs to make updates -and hasn't. The coffee maker is so loud the event that rented the backspace couldn't even hear their presentation due to how loud the coffee maker was. It wasn't dirty or gross, but someone needs to spend some time making it a welcoming venue. I won't eat at this particular location again ever until it is updated. The one in flower mound is so great! It's clean and well managed with the manager present all the time walking around checking on you and making sure your food is right Flower Mound as well stocked, and never out of anything even at closing time. read more

The chicken salad tasted like it was made with can chicken and the mayonnaise used was a poor quality. The potato soup was not warm and also had the taste of can soup.The keish Lorraine had a stale or days old taste. The coconut cake was also lacking flavor. The meal was over priced, $27 was ridiculously overpriced for the quality and taste. The wait staff was "so-so" and overly ready to show you where to enter the tip. I was sadly disappointed with this meal. read more

The restaurant was open until 9pm. We arrived about 15 mins before they were closing. We asked if we could place an order to go and the guest representative at the front counter was friendly and accommodating. One of the individuals, who was working in the kitchen, was not as friendly toward the idea. That person made it obvious that they were not really in favor of taking an order at that time. This despite that we ordered off the menu of available items (already made and not requiring kitchen service). The location was clean and our food was quickly assembled and we left and ate at our hotel, We are fans of La Madeline and they met our expectations in every way - even if the one person did have a bit of a bad attitude. Kudos to the rest of the team for keeping on going with great customer service - and I hope the kitchen attendant was just having an off day and they will be better tomorrow! read more

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Love John Burk at the Grapevine location. Always so helpful and friendly! I have ordered several times large orders to go and he makes it so easy. The food is great and I appreciate John's help each time. read more

Very disappointed with the quality of food at LaMadeline Grapevine, Tx today. The bread was stale and we got 3 slices for 2 people. I was not impressed with the chicken lamadeline. Broccoli was cold and flavorless. Did not care for the rice it came with. I did not like the flavor of the mushroom sauce on the chicken. The ham and cheese sandwich was not very good. Bread was cooked so hard you'd have to have beaver teeth to cut through it. LaMadeline used to be so delicious. Lately their quality has really suffered. We will try again another day. Maybe it's just a bad day for the chef. The mango and sweet teas were really good. The strawberry rhubarb spread was great. I considered a chocolate eclair and even those did not look appetizing. Establishment was clean, silver ware and glasses were clean. Restroom was clean. You can see the attached photo how much food was left on the table and for a tab that was $34 I just expected quality food/experience. read more

la Madeleine - Bakeries Near Me - Grapevine, Texas

Very mediocre service as compared to other spots. They're close to me and my wife is loyal to the brand so I use this location a lot. Consistently slow service. It's like they don't really care. When I visit other spots it's night and day better. read more

So very sorry to say goodbye to this place! Once it was warm and inviting and the food upon the service line was hot and ready to eat with zero to little wait. Never before have I had tomato basil soup that was steaming but NOT HOT!!! How is this even possible??? They get my order wrong even after I pointed to it on the menu!! The smiley manager on duty hides the sluggish service but only so far. This place was DEAD.. no wonder no one is here! I didn't get the memo. So, here you are for those who read reviews BEFORE you go... skip this place it will take a total renovation of leadership to return to the once wonderful food and service she once had. read more

Great service tonight. This is a favorite for my mom and I. They didn't have the fire on probably due to warmer weather but quickly got it on when we requested. Food was wonderful. Love coming here! The fire is my favorite. Don't understand all the bad reviews. read more

la Madeleine - Fireplace - Bakeries Near Me - Grapevine, Texas

The only good thing about the Grapevine location is the food. When we received the glasses for our drinks, the had lipstick stains and fingerprints on them. When we asked for clean glasses, we were given plastic ones. We asked for a table for five ladies; we were told to push tables together. Our meals were brought out one by one. I am disappointed in La Madeleine's. We will not be going back to the Grapevine location. read more

TBH I miss the good ol days of grabbing as much bread slices as I desired and eating them with all the jams. However, my family and I still frequent this location because it's always on the way to our destination in grapevine. Food is good, I enjoy the salads and chicken croissant sandwich as much as I did 10 years ago. Download the app for promotions and a free birthday treat. Restaurant is very spacious and they have high chairs for little kids. Try it! read more

i have not eaten here in years but happen to be in the Grapevine area what a big mistake! 3 people total were working , this place was dirty , dirty , dirty. The silver ware holders were nasty, dirty the floors dirty, dirty carpet, old stained tables , tables were left unclean with dishes on them. It was 8:00 am had to wait for coffee no customers were there. The coffee that was in the container was cold-Food was cold no taste - sadly to say it smelled like a nursing home. The cashier taking the orders had zero personality - Will not ever go back! read more

The person taking our order had no personality and seemed put out to take orders. Every table was dirty and we had to clean our own table while the worker behind the counter watched. Hopefully the food makes up for the two strikes so far. read more

I've never wished for a 0 star option for a rating until today. La Madeline is nothing like it was. This place was dirty, food poor quality and service was lacking any type of personality or welcoming nature. I took two bites of the chicken friand and knew I was going to be sick and now I am. Food has no flavor and tasted left out and old. Such a disappointment. Will tell all the Yelp folks to skip this one! read more

la Madeleine - Bakeries Near Me - Grapevine, Texas

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I must fist disclose a high degree of sentimentality that I have for La Madeline, which will become highly apparent in this review. I was a huge fan of Patrick Esquerré, and his efforts to bring French cuisine to Dallas at reasonable prices. That being said the La Madeline of the 80s & 90s is long gone, with only a few vestigial organs left to remind us of what once was. This particular location as others have mentioned, is relatively unkempt and dare I say dirty at times. The majority of the menu is premade, possibly frozen, drivel which is almost unpalatable. There are some items from their original lineup that are still worth getting. The Sacher Torte, quiche Lorraine, strawberry rhubarb confiture, tomato basil soup, and their chicken Caesar salad are all still justifiable of the occasional jaunt. Even so, these items are nowhere as good as they were upon inception. The baguettes, and croissants are no longer worth patronizing as they are missing a certain je ne sais quoi, not to say they are inedible, just tremendously mid. My best memory of La Madeline came from the late 1990s, when they introduced a Beef Wellington entree, which was incredibly inexpensive, whilst being true to form. If memory serves, I think it was even served with a red wine pan sauce. All rumination aside, I don't think we'll ever see La Madeline return to it's roots of excellence, and dedication to scratch made French favorites served in an unpretentious manner. Though for the moment, I would like them to stay around for a bit longer, if for no other reason than to invoke fond memories of a not so distant past. read more

Usual shit from this company. " Bonjour" sorry to hear about your experience, yadda yadda Go to the website fill in the form then never hear anything back. Twice they've done this to me. Clearly this company doesn't give a shit about their customer service or the state of their restaurants. Shove your " Bonjour" where the sun doesn't shine read more

la Madeleine - No cutlery - Bakeries Near Me - Grapevine, Texas

Throw away old food instead of serving it and clean the restaurant. It's an old building but it can be cleaned. read more

la Madeleine - So sad, old food, dirty restaurant. You can do better than this! - Bakeries Near Me - Grapevine, Texas

The food was bad quality, the workers messed up my order many times, the kids cookie was very small, only one slice of turkey on a sandwich and none of the toppings i asked for. and building had food on the floor that workers walked by and never cleaned. not the best experience read more

My sister and I dropped by for dessert and warm drinks. I love their almond croissant and my sister had their coconut cake. It sure tasted good warmed up. So yummy. Great service and friendly staff. read more

la Madeleine - Almond croissant warmed up. So tasty I took a bite before taking a picture. - Bakeries Near Me - Grapevine, Texas

Gave it another try today and came away disappointed. Tiny cup of onion soup, little dressing on Caesar salad, chicken salad on a much smaller croissant, and got the bottom of the chip bag. All for $35. No more. read more

I have been eating at La Madeleine for years. It was a horrible experience. They forgot the mushroom sauce on my chicken breast, it was not fresh and appeared frozen and sliced processed chicken. the Chicken salad had no chicken and was just celery, mayonaise and creamed chicken. It will take me awhile to return. What happended to this great and consistant chain? read more

I still enjoy coming to a Lamadeline for a nice breakfast/lunch and visit with friends. I love the fireplace and the coffee is consistently good. The free bread and jams are always a nice extra too I like this restaurant for the following reasons -order at the counter they bring it out -reasonable prices -the APP(get it) allows you to pay with a quick scan and receive rewards!(who doesn't like being rewarded) -coffee 3 types unlimited -cozy seats and a fireplace -free yummy bread and jams -staff is awesome They have a private room in the back the allow you to reserve (for free!) and bring your own Food in. They ask for a 50 purchase which is easy to do if you have a large group and everyone gets a beverage or a small group and you all get a meal . Great place to host a bday party/shower read more

la Madeleine - Bakeries Near Me - Grapevine, Texas

I paid $8.17 for a bowl of French Onion Soup, French bread in the bottom, the entire cup was filled with dark (pumpernickel like) bread. It soaked up what little beef broth was added, and there wasn't a single onion In the entire cup. Needless to say, it was disgusting and went directly into the trash. After being a loyal La Madeleine fan since they opened in 1995, many moons ago, this avoidable disaster has me rethinking my loyalty. Goodbye. read more

First time visiting here. Great breakfast. Tastes as good as it looks. French music in the background is a very nice touch. French language lessons in the restroom. Nice touch also. I think I've learned some French today. Thank you. read more

la Madeleine - French breakfast with avocado toast and peppermint mocha . - Bakeries Near Me - Grapevine, Texas

Food was great, service a little slow, but staff was nice and courteous. Great place to meet with friends. I miss the complimentary bread, butter, and jellies. The coconut cake and brownies were excellent. read more

I know inflation is bad but this salad was over $13, it has exactly 3 shrimp in it. SMDH. read more

la Madeleine - Bakeries Near Me - Grapevine, Texas

Terrible Caesar salad...lettuce, croutons and one itty bitty container of dressing! Plus the "manager" wouldn't let me use my two $25 gift cards because they were "expired"...I said they can't be because it says no expiration date on them...he said they were old and expired! I called the irving location and that manager said HE would mail me two new $25 cards to use in the future! Guess I'll be going to Irving next time and NEVER to Grapevine again! read more

This restaurant is just sad. We visited on Wednesday night at 6:45 pm. There was a person taking orders and a table with 3 women. No one else. The person doing orders also had to get the complimentary bread for you. He informed us they were out of sourdough and gave us the heels and one piece of multigrain. We then went to find a table. Nearly all of the tables had dirty dishes and glasses in all 3 rooms. We wanted to sit near the fireplace but the tables on both sides were full of dirty dishes. When we went to get our silverware, the spoon holder had dirty spoons with soup caked on them. All the spoons were dirty.i took the whole basket to the guy behind the register. I also told him there was no jam for the bread. He apologized. He came to our table a few minutes later with 2 spoons that had just been washed as they were still warm. He said they were the only clean spoons they had right now. Then after a little while he also brought out our food. The food was good... but the place needs help. We won't be visiting again for a while. read more

la Madeleine - These were all the dirty tables in a basically empty restaurant. - Bakeries Near Me - Grapevine, Texas

Really gone downhill lately. Employees don't even greet you when you walk in. No knowledge of menu. Restaurant was dirty. No cutlery. Coffee urns empty. No bread. Food was shit. Avoid this trainwreck. Shame ! When my daughter worked at this location in highschool, it was a nice place. read more

La Madeleine disappointed today. If this is a representation of la Madeleine standards.. do not come here. I felt so bad for the one worker who had to work the register and take orders while preparing food and serving it. The worker didn't even have time to clean the tables.. most tables were filthy with dirty plates and bowls. No manager on duty no busser to assist with cleaning tables. We watched 4 different couples being dismissed because the worker had no help. La Madeleine has lost a few customers today for sure. read more

la Madeleine - My food came in to go containers because all the bowls were on the tables. Look in the Left top corner - Bakeries Near Me - Grapevine, Texas

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I had business in Southlake, so I decided to stop by here for breakfast. I ordered the Fresh Berry French Toast from their holiday menu. About 10 minutes after I ordered, I was wondering about my food. I noticed a couple plates including mine were sitting on the counter waiting to be served. When I went to refill my coffee mug, I observed the staff chitchatting behind the counter. I considered serving myself as I returned to my table. About five minutes later, an employee saw the plates on the counter and took them to their respective tables. It would have been 18 minutes since I placed my order. By this time, the french toast was lukewarm. I told the employee about the food sitting on the counter. When she returned after speaking to the staff, she told they were waiting for the whip cream. When I asked what whip cream, she did it was on the side of the plate. I showed her the photo which had no whip cream and she had nothing to add. Note: Rating dropped a star due to false reason given for the food sitting on the counter. read more

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This place is horrible. The cashier was rude and messed up our order. Not only she did not apologize but she gave us an attitude. We ordered a regular size pesto pasta and she gave us a kid size. The food was mediocre and tasteless. Portion were tiny and prices were high. The expresso machine was broken and the coffee they had was watery. I hope to never come ever again. read more

Oh man, oh man! The Beef and Parmesan Potatoes, if I could yell how good this is, I WOULD. I'm not a huge beef eater, but when I do eat it, I like to be blown out of the water. I NEVER thought I would rave about a food item at La Madeleine, but I am now. This is very plentiful, flavorful, and scrumptious. Delicious! read more

Years ago this was a decent place for breakfast or brunch. Now they have a very limited menu of frozen food they likely "cook" in a microwave. If bad food doesn't bother you and you don't mind eating at a place that looks dirty and run down then this might be the place for you. read more

i want to thank corporate for bringing Will back to manage the La Madeleine in Grapevine!!! Will is uniquely qualified as an exceptional example of excellent customer service, a clean store, and friendliness. This level of management/service seems almost extinct. Will should be given every possible bonus and consideration by corporate, as he is a jewel. I hope his supervisors are aware of how much La Madeleine customers appreciate him. The Grapevine store will finally be brought back up to a better level. Thank you, thank you, thank you for bringing Will back to Grapevine La Madeleine! read more

Restaurant is run down. Floors are dirty and need to be refurbished. Tables are in need of refurbishing. Salads... Fair. No fresh ground pepper. read more

Food is good, but restaurant is looking a little shabby and run down. Could use some perking up. Needs some TLC and paint.

I just got back from a trip to France and have been craving coffee and croissants like I had when I was there. This place tasted almost exactly like the breakfast I had in Paris every day, I couldn't be happier! read more

We came in on a Sunday at 9 am and we sat by the fireplace. We love the bread, butter and jam that comes with your meal. Its always fresh and delicious. We both ordered crepes with mushrooms and swiss. Mine came out cold. My husband ate all of his. The service once we sat down was a miss. The girl bringing food out was too busy arguing with her co-worker to do her job which was off putting. Just a let down. read more

Only selecting one star because I have to. YVETTE asked me if I wanted to FIGHT HER ??!!! The most unprofessional experience I have ever encountered in my entire life. I waited while Yvette helped another patron with no problem. When she acknowledged me I stepped forward and asked for soup and if it came with soup crackers. She dryly stated "NO." I said okay, and to let me step over and see if there was any bread I could have with my soup. As I was speaking, she walked away and started helping someone else. I looked at another patron behind me and said "did that really just happen?" I totally understand dealing with rude Karen-esque patrons. That is not me. I never yelled, raised my voice or insulted her. At the point that she returned to me I wasn't smiling but who would be? She was clearly giving off negative energy from the beginning. She returned in a huff and told me I had an attitude and asked if I had a problem. I told her she was completely unprofessional and asked her if she was serious, after she asked me if I wanted to "go somewhere" Staff member Yvette is an embarrassment to all management at this location. I didn't end up purchasing anything. Complete waste of time. And she should be fired for offering to FIGHT A CUSTOMER for no reason read more