Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

Computer Repair Las Vegas is the best computer service I have used since the 1980s. They are…read morefreindly and are willing to spend time when you call them helping you with any issues. I have used the service 4 times, and they fix things promply and are quite reasonablely priced. If you take your device to them you won't be disappointed!

I called to inquire about thermal throttling of my gaming laptop. Lem, the owner was able to…read moreidentify it right away that it's likely because of the dirtiness of the internal and the thermal paste being old. I asked him for the price and the price he gave me was 2/3 of the other shops around the area that I called and inquire. I came in a little late but he was able to rush my service for me as I was leaving the town the next day and I was able to pick it up within the hour. Thermal paste replacement service that I requested was done professionally and he even add extra thermal paste around the needed area on the board. Deep cleaning service was excellent. I notice the cleanliness right away and it boosts my experience with games and work programs by a major 2.5x speed. I went from 45 FPS to 120 FPS in just less than an hour. Lem hospitality was also very amazing. Very nice guy to talk to. Professional yet personal. Just as advertised, "You break it, he fix it!" Very fast at that.

Lem is the best! Our brand new gaming PC had an issue with ports not working, so we needed to find…read moresomewhere to fix it. Lem was able to fully fix it same day! He texted when the PC was ready for pickup and had my husband test it in store to make sure it was working perfectly before leaving. It's been a few days and things are still working without any issues. The price was extremely fair, too! We'd for sure use him again for any computer issues. Great customer service!

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

thank you from caesars you just saved the internet issue we had so fast!!...my internet speed test…read morewas as low as possible at 3-6 yesterday,,,you just fixed the speed is now clocking at the max 95-180 thank you we needed a lotof help you did that for us!!!

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My baby broken the screen on my laptop. So I search for a location. They very helpful and replace…read morethe screen. It was priced. But the quality of work was good. Thank you for your service.

Knowledgeable experienced computer technicians who will visit offsite. I have used more than once…read more Quick to respond, diagnose and repair or replace. I trust Daniel and crew.

I'm disappointed. Daniel came to install a new internet system that I had purchased. He spent…read moreseveral hours installing it but it does not work on my phone which I feel is important. He should have investigated the lack of connectivity. When he left he told me what the charges were going to be. However, the invoice was higher. Since Daniel is one of the owner, he should have honored his quote.

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

ICU Computer solutions identified my laptop problem quickly. They offered a number of solutions and…read moreat fair prices. My laptop is now back working and I'm very satisfied

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!