B 2 C maybe OK B 2 B no I wouldn't do that. I say Chris Droge is knowledgeable about computers and if you don't mind a non formal way to repair your PC ie, writing up a service ticket, checking up on what the customer needs then, deposits taken up front, he does have a booking system that reminds by text alerts which is cool. I thought he is 24/7 service, but there's clearly hours on here. Oh well I'm not surprised when I'm being lorded over when he is talking crap to make me feel smaller over his many decades of being in business when the Dinosaurs walked the Earth and we had to call the PC person by poking a hole in the bottom of a cup from 1 string to the other red solo cup. Good luck on your business thanks for taking the time to clean my PC that was pretty cool, and while I don't believe the customer is always right, sometimes the customer is not always wrong, I still give a 5 stars because of his skill but I would give 1 star for likeability because I certainly don't like him and 0 stars for accountability. I own the very imperfect person I am - and if I didn't need help with my PC I wouldn't be calling a repair service. I don't own that I am bad at communication, that is self projection, and that crap makes me upset. Anyways he'll come to your home or business or he will take your stuff for free into his office - which doesn't seem like a sustainable business practice to me, but that's how Home Depot is the biggest and most profitable retailer in the world overtaking Walmart in 2019 because the owners in 1976 Bernie Marcus, Arhtur Blank, and Ken Langone would go to competitors stores and buy the items from other stores if they ran out and deliver to their customers homes for free in those early days. Despite being in business since the dinosaurs, you can find this type of old school service in Chris and perhaps after Robots take over humans in our world then it can be automated but I know I will become dead and gone for many centuries. Good luck Chris and potential customer reading this review. read more

I've used Chris and his services for years and he's always provided quality service. Highly recommend him!

Chris Droge did not meet my expectations. Paying him up front back fired on me. He never shows up for his scheduled appointments. He doesn't even let you know in advance that he is not going to show up. If you must do business with him don't pay until he does all the work first. The laptop I had him to remove viruses from didn't come by repaired and I had to trash the Laptop and buy a new one. I would have appreciated knowing up front and not spending money on fixing something that couldn't be fixed. I ask him to install a cable. I wait 30 days after he said he would get it done and he got the wrong cable, the wrong size. He didn't even bring the correct attaching clips to attach it to the wall. He promised to take care of it but never showed up despite repeated requests. I had to hire somebody else to do. So all together I'm out the cost of an 30' HDMI cable, a laptop and a labor to attach the cable. Those are the facts. I would prefer not to have to write all this but when a guy doesn't deliver and you're out the money what else can I do. read more

Last weekend, we had a problem with our router crashing, causing our entire home network to crash. That is a problem, considering that it connects everything in our house from our computers, to our small business network, to our Home Entertainment and our security system. It all goes through our home network. As it was the weekend, our regular IT guys were not available, and I could not wait 2 days for them to be back in the office. A friend referred me to SpeakGeek, and I can't tell you how glad I am. Not only was he able to come out on a weekend, he was at my house in less than 3 hours, and was able to get a new router installed and set up that same day. He even took the time to go through each component on our network, remap everything, and make sure it was all working before he left. He also took the time to reprogram the remote for our Home Theater and combine everything so we could stop using 3 remotes to run our system. He went above and beyond the call of duty. Chris was extremely knowledgeable, professional, and his rates are astoundingly low. I'd be happy to use his service again. read more

Chris knows his stuff! We've used Chris a couple times. Once for one of our computers that got a virus and another time when we needed our NAS Drive changed and files transferred. Both times, he was quick and made sure everything was working before he left. He is very knowledgeable, fast, professional, and very helpful....and works weekends. Oh, and he speaks geek, and doesn't make you feel inferior just because you don't. We have found our new "geek" and we would highly recommend Chris for any computer or network problem you may have, there is no one better - BAR NONE!! Call him, you won't be disappointed. read more

I contacted Chris in regards to a hinge repair I need for my laptop. It had been three weeks now he told me they had arrived and he missed our first meeting due to car trouble second I DONT KNOW !?!? I sent multiple emails trying to see if he was going to be their and no response called his cell and office phone left voicemails as well NO RESPONSE ! Chris finally meet me at Starbucks ten minuets late and did not fix my compute because of review I posted. He gave me the part I order and left after reviewing the part he gave me I can see it's the wrong part. Please !!!! DO NOT COME TO HIM ! If you see his reviews it's not just me. If you search in: https://nvsilverflume.gov/businessSearch?currentPage=1&sortOrder=ASCENDING&phoneticMatch=false&sortColumn=MatchRank&businessSearchTerm=SpeakGeeks&searchType=ENTITY_NAME You can see he does not even have business license. Very unprofessional and rude ! read more

This is the kind of service that GeekSquad cant give! Personal, professional, experienced and at HALF the cost! Do yourself and your computers a favor and give SpeakGeek a call. We got a virus-filled laptop AND desktop totally cleaned up in about an hour. It is so convenient that they do housecalls, so I dont have to lug my desktop into some store. Great service and great results! Chris also gave both computers a tune-up so now they're running better than ever! Thanks Chris and thanks SpeakGeek! read more

When my computer crashed all I could think to do was go out, buy a new one, and lose all my documents, pictures, and data I had saved over the years. But, I didn't do that. I called Chris at SpeakGeek. Chris was not only able to fix the crashed part but was also able to recover all my stuff. All of the pictures of my now 3 year old since birth. All my important documents. Everything was back. I never signed up with a backup site or even backed up my info. I lived in a "that won't happen to me world because I don't go to 'those' sites and don't download videos or music". It can happen to you. Call SpeakGeek anytime you need a professional, courteous, and knowledgeable computer guy. Chris speaks geek so I don't read more

I had some work done on my Mac by Chris (SpeakGeek PCS) back in Jan 2015. I was told that the problem was a logic board and that all computer parts must be paid up front as well as 50% of labor amount. After more than 4 months Chris figure out that he did not know how to fit the Mac and told me that he would provide a refund after the new logic board was returned and refunded. It is now Oct and I still have not received by refund. Here is where I get pissed, I called Chris back on Sep 9, 2015 to ask about the refund, since he was not responding to my txt and was told that he had already sent it. After I told him I was not in receipt, he said he would get back to me, never heard from him again. I posted my complaint on his Facebook page today, Oct 13 and he responded to me suggesting that I had received the refund as per the canceled check. When I ask for a copy of the canceled check, here was his response: I'll look into it. Seriously though... Things are very tight at the moment anyway, so even if I look back to see what happened and find that it wasn't cashed, I don't have the funds to pay you at the moment. I apologize for the situation, but things are very slow for me and until things get better, there won't be any resolution. Thanks for understanding Does that sound like a response that an honorable businessperson should send? First it tells me that the statement about the check being cashed was false. I also tell me that he has no plans in honoring the refund. This is not the type of person that should be running a business and I would not recommend SpeakGeek PCs services. Additionally, he removed my comments from his Facebook page, I assume to keep the rest of his customers from knowing about his practices. However, I will repost my complaint everyday until my refund to provide to me in full. read more

Chris was fantastic, came in and scrubbed our virus in less then 20 minutes! I highly recommend him....

Chris over at speakgeek is an awesome person to deal with when its comes to computer work. Im not the comp kind of guy, So he had set up some software for me for a database. I never thought something could be so simple to use until Chris set an appointment with me and did a step by step process that took maybe 30 min. I now keep all my clients organized with this software he set up for me. Let him speak geek and do his thing bc this company will blow you away with there services read more

Not only does Chris do computers, he mounted and hooked up my flat screen. Showed my how to use the equipment and helped my out with some issues I was having online! He is a valuable resource and does a great job. read more