I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop, turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area! read more

Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great customer service at both Las Vegas locations. read more

These guys fixed my laptop and got it fully functioning to what I needed! I work for a company out of the country so I have no tech support and they did a great and quick job to do what I needed. Communication was spot on and I felt the price was fair for what they did. I highly recommend them for any tech support read more

Professional and cordial. They made the process easy with no upselling, hidden charges, or any other nonsense. Strong recommend.

ICU Computer solutions identified my laptop problem quickly. They offered a number of solutions and at fair prices. My laptop is now back working and I'm very satisfied read more

Wow! Amazing! Spoke to Maui over the phone and he was very pleasant. After speaking with a few businesses gathering quotes I decided to go to ICU(even though it was really far for me) because Maui didn't come across as over charging like the other businesses did. He had my mom's computer for a few days and kept me informed the entire time. He was able to fix it and I am so grateful for his service! If I could give 10 stars I would! We need more businesses out there like him! Thank you Maui!!!!! read more

Maui You came in and checked my speed of my WiFi. I asked you to check my modem and router connection you said it is Plug and Play. You weren't there 2 hours. You were there 20 minutes tops. Your only solution was exactly as I stated 2000 dollars for hardwire everything. You can make it sound any way you need to so you can keep your business going. You asked if I had cable connection in the house. So just be honest $345 for 20 minutes of nothing is ridiculous. Should have listened to my wife. You were cordial but but your business practices are terrible read more

I have used these folks for years. They fix everything and they are thorough and careful and just excellent.

Great job Thank you. I highly recommend ICU. Shukri is the best tech I have ever worked with and his knowledge far surpasses everyone I have ever worked with. Always ask for Shukri Thank you read more

I have used the services of ICU Computer Solutions two times now and was absolutely impressed. The first time was to have my laptop checked for malware and the second time was because I was having issues with connecting to my printer. Angel helped me over the phone in about 5 minutes and my printer was after 6 months working properly. She truly is an Angel. She and everyone else that I have encountered at ICU have been courteous, knowledgeable and efficient. They never make you feel incompetent because you can't control your devices. Highly recommended. read more

I first worked with Maui and ICU Computer when my wife and I moved to Henderson from San Francisco more than 10 years ago. I had found him online before we moved, made an appointment, and he set up our desktop computers for us upon arrival. I am an attorney, with my sole office at home, and he had me up and running within a few hours. Since then, whenever we have had any computer-related issues, we have called upon him. Maui responds immediately, and has resolved each problem when it arose expeditiously. About 6 years ago we bought 2 new Dell desktop computers, which he configured and installed for us, and since then he has maintained them whenever problems have arisen. On some occasions he has sent out another employee to take care of the situation, and they have always performed well. This year, we decided to buy 2 new computers to replace the ones from 6 years ago. Over the years Maui and I had discussed the possibility of having ICU build out computers from scratch, and we decided to do so this time. In the last 2 weeks, Maui has delivered, installed, and configured the new computers for my wife and I. Mine is extremely powerful, with a lot of advanced features and dual monitors, while my wife's is more conventional. Everything has been working seamlessly. All my numerous files were transferred to the new computer, and my desktop works exactly as I wanted. My wife's computer is working equally as well. Perhaps even more amazing is that ICU charged substantially less for these 2 custom-built computers than we would have paid for equivalent equipment from Dell or other major computer manufactures. In conclusion, if you are having computer problems, or are considering buying a new computer, I strongly recommend that you speak with Maui at ICU. There are all too few folks who provide such consistently excellent service over more than a decade. read more

Great company to work with. They were speedy and efficient . Did not do anywork until the notified me. There was now surprise amount when I picked up my computer. The cost for fixing my computer was as they stated. read more

Many years ago I had ICU install a home network system for my new house . It has worked flawlessly . Last night which happened to be Thanksgiving I started to get emails someone was trying to hack my unifi network. I tried to quickly change my password and noticed I was locked out . I un plugged my router and immediately started changing all my passwords to my banks etc . The next morning I called ICU and Maui said he would be able to come over within a couple hours . I was amazed how quickly he restored my internet and secured a new connection. Thank you Maui you are awesome . read more

They delivered as promises. Fast friendly and proactive service. Will recommend if you need help with your laptop

Wow! I had my Spec PC in the past. I wanted to try someone who can make a PC specific to my needs as a photographer with a price cap. I have owned it for more than a year and came across my first problem. My water cool pump died. So I went back to ICU Computer Solutions for a replacement. I went back to air cooling my cpu. They were able diagnose and fix my problem in two days. I dropped it off in the afternoon and picked it up two days later. Amazing work guys! Thank you, read more

ICU Computer Solutions - My new PC. Sorry for the glare. - IT Services & Computer Repair Near Me - Las Vegas, Nevada

I had them look at an old laptop to see if it's worth salvaging. They were up front with me and told me I'd be better off getting a new one. Hard to find honest people these days. I will definitely use and recommend them for any computer issues. read more

Brought in my PC to get looked at because I was having connectivity issues. Lead tech I spoke with was very up front and honest about what the possible issues could be. I also wanted more RAM installed. Turn around time was quicker than expected and I no longer have the issue I was dealing with. Will definitely be going back to ICU for all my PC needs. read more

I found ICU when my laptop failed. We needed to retrieve my files as not all were backed up. ICU was amazing. The laptop was dead but they were able to remove the hard drive and backed up all my files to a USB. Everything was great but I found later there was an important file on my C:. I brought the hard drive back and ICU was able to locate the file while I waited. There was no charge for the 2nd trip. read more

Great customer service, very professional and fix the problem quick. Highly recommend ICU read more

Came in for a sata cable. Got a sata cable. Albeit it wasn't in packaging; and wasn't given a receipt of any kind; and it was kinda pricey. If you need pc stuff in a hurry and don't mind the markup this place is good. read more

Shina I'm very happy with ICU Computer Solutions and very satisfied with their services and printers They call you if there are any issues and are very friendly. They are in A better location. Highly recommend! read more

ICU Computer Solutions - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Thorough, considerate, reliable. Fouad took the time to investigate and address my concerns. Thanks so much!

Saved my company files when my computer crashed. I didn't think I would get much back but when they transferred the files to the thumb drive all the files were there! Friendly, professional and they got the files transferred really quickly and for a fair price. Learned a valuable lesson could have been catastrophic for my small business. So glad I found them! They also sell computers and such too :) read more

My laptop was hacked and downloaded with a lot of viruses, ICU kept it for a week, cleaned up all the bad stuff, installed antivirus on it, working great again all at a great price for everything that was wrong with it, Highly recommend them, friendly and Great customer service read more

ICU did a great job on repairing a laptop years ago and as I my business grew I learned that they could provide other business solutions. They have helped me configure our office internet hardware, the wiring to all the work stations and back to the control room. They have recommended cyber security solutions that seem very effective. Maui is great to work with and his crew are highly skilled professionals. I plan to keep using them in the future as we grow in multiple locations. read more

I needed my whole house ethernet connected at the box. ICU Computer Solutions did a good job of organizing everything and getting it all set up. I was happy with the installation, the testing to make sure everything worked, and the way they set up the cables so that if I need anything changed in the future everything is labeled and easy to identify. No more wasted time trying to figure out what goes where. I will use them again if I need anything else done. I did not feel that ICU Computer Solutions was trying to get away with anything, but I did have to call and remind them that the fee they charged to come out and estimate the work was to be credited toward the final bill. Once I pointed it out it was credited to my account within the hour. Know that they charge by the hour, and I do not think the rate is unreasonable for the professional job and knowledge they possessed. They do charge for the full hour though, so I had prepaid five hours and was charged an extra hour because it took five hours and 20 minutes. I still would have had the work done, but I was not aware of that policy before they charged my card. Overall, good work that accomplished everything I wanted, and the switch box and connections were clean and well organized. read more

Shukri was the technician that was sent out and I just wanted to commend him on the wonderful service he provided today. I too work in tech so my expectations are beyond the average end-user, especially so on a home project.  Shukri was professional, provided ideas and solutions, and was very consultative on the project and options available. If I have future projects or think of other things I can hire ICU for, I most certainly will. read more

Fantastic service! Helped me think through my challenging issues. Maui makes himself available no matter what the question is.

So we have issues, like big issues. Our hard drives always go out and we end up losing all of our data. This has happened 3 times no joke. We contacted ICU Computer Solutions for help and while they don't do data recovery they do partner with an outside company which we will be contacting soon. What I appreciated most was that they are honest and not in it for the money, so to say. They took the time to diagnose the potential issue and even offered some free tech advice like how to try and restore our external hard drive at home. If I ever have additional computer issues I will definitely bring my computer here. I highly suggest ICU Computer Solutions, they are awesome! Thank you again ICU Computer Solutions! read more

My laptop died and I took it to ICU Computer Solutions to see if it could be repaired and my data recovered. Got a quote through Yelp. Unfortunately, hard drive was fried and could not be saved and they were unable to recover any data for me. The provided options to replace the drive but I opted just to purchase a new laptop since mine was fairly old. Why five stars? Got a quote late (11 pm) Tuesday night, dropped it off the next day, heard back about the hard drive that afternoon and my data Thursday morning. Plus since they didn't repair or recover anything, they did not charge me, which I really appreciated. If I have any issues with this new computer, I would definitely use them again. read more

Fixed my MacBook at that was no happy .. that had too much junk on it. They were able to clean it up and get it running. They had it done in the time quoted and for the price quoted. read more

Maui has saved me more than once!! Love him, love his company. I would highly recommend ICU Computer Solutions to everyone! read more

My MacBook Pro would not turn on. I took it to a Mac certified store and they said it would be $500 to fix it. I took it here for 2nd opinion. They were honest and said they could not find anything wrong. I brought it home and it worked fine. read more

Took a brand new 3500$ gaming PC to them, my PC was turning on, then with their care they actually bricked my computer. So it wouldn't post, and they were super shady and trying to charge 950$ for a simple fix. Plus trying to avoid responsibility for messing up the computer lol. Would not recommend read more

My computer was not booting correctly, I had already tried different ways from Google and Youtube that were suggested ways to fix it, but nothing worked. I brought it into them and they fixed it in a three days and it's working fine now. read more

Had an issue with my MacBook pro and of course, the 1 year apple warranty had expired just a week earlier. It seemed that the battery had completely died and would no longer hold a charge to power the computer. These guys were incredibly helpful in contacting apple and getting them to honor the warranty regardless. I left the computer there with them and it was fixed by the end of the day. Back up and running and good is new. They were super kind and above and beyond helpful! read more

They did an amazing job fixing my pc. They answered every question and never tired to upcharge me on things I didnt need. I will always go to them for all my computer repairs. read more

Sometimes you just need someone that will listen and then recommend. And that's exactly what they did. I didn't have to purchase anything. They gave me good ideas and logical responses. Thank you! It's hard to find fair and honest tech help. read more

Just wanted to thank Loguan and the team! It's been about a month and my rebuilt PC is working great. Thank you for being so patient and helpful throughout a difficult ordeal. You did a wonderful job and I happily recommend you to everyone. Fair prices, honest, trustworthy, kind, good-humored, respectful, fast. That was my experience with ICU Computer Solutions. And btw - the old burnt-out motherboard actually sold! LOL! read more

We have been doing business with ICU Computer Solutions for years, and they are consistently good. I have highly recommended this company to friends and colleagues professionals. Their IT staff is knowledgeable, courteous and provides us with excellent services. Kudos to IT Team at ICU Computer Solutions read more