TLC Computer Solutions

(540 reviews)

Exceptional service! They resolved my issues quickly and efficiently. Highly recommend! Friendly…read morestaff, expert repairs, and fair prices. Truly amazing!

Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Computer Doctor BG

(221 reviews)

Happy with the treatment given from this location, the workers where easy and respectful at…read moreexplaining the issues my computer was having. Even having to return for the same issue they receive my attention according to their warranty. I can say I feel they have taken care of the issue and compensated me for the problem I had. I will be returning my business, as I can say I trust this business. Thank you.

Great customer service. Fast and polite. They take the time to listen to your computer issue and…read moretry to fix it as quickly as possible. Unlike the Apple Store horrible customer service.

Computer Repair Las Vegas

(274 reviews)

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

I visited Vegas and my laptop crashed, that's how I met Adam who did everything to restore years of…read morework and save all my data, I got to know a professional, caring and especially attentive to the customer's needs, a real experience and again thank you Adam !! Well recommended !

Duke of Computers

4.4

(76 reviews)

Knowledgeable experienced computer technicians who will visit offsite. I have used more than once…read more Quick to respond, diagnose and repair or replace. I trust Daniel and crew.

Dan and the other technicians were very professional and personable…read more Dan was on time and very knowledgeable. Dan suggested for me to call if I had any more questions or if I needed any more help. It was very sincere and I really believed I could call them at any time

Tech 2U

4.5

(110 reviews)

Kudos to Chris of Tech2U for his outstanding service in resolving the issues with my computer…read morebetween 10:30am to 1:30pm today. Much Aloha Chris.

Great service. I needed to upgrade the boot SSD on my Windows PC from 256 MB to 1 TB. They worked…read morearound all the issues associated with that and GOT THE JOB DONE. They spent a little more time to get it right, but the job was completed WITHIN the budgeted quote. When booted up, everything was completed as I requested. It all worked and I had no problems. I give them five (5) stars and highly recommend them. A happy customer

Supertech Computers

(124 reviews)

He serviced my son Game-Laptop for overheating and he did it fast…read more Highly recommended.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Las Vegas Tech Pros

(86 reviews)

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!

Dr Tech PC

5.0

(124 reviews)

Had an issue where my PC stopped working overnight. Shaun was very accommodating, and was able to…read moredetermine the cause was my CPU after troubleshooting. He installed a new CPU and got everything back up and running smooth. Very informative, friendly, and gave lots of tips. He'll be my go to in the future!

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

Compudoc Computer Repair

4.3

(89 reviews)

This guy knew nothing about liquid-cooled pc's I took mine in,because it was crashing on a few…read moregames and he assumed the water cool was failing and he couldn't give me a straight answer. He said the pump was failing but it works perfectly fine. He also said when the pc first start up the pc was reaching 100° celsius. Which that is impossible. Then he wanted to convert my pc into an air-cooled pc. Please don't do business with this business. He's just wanted to make a sale and doesn't care about being honest.

This is my second time here and I can't say good enough things. Garret made sure my gaming pc was…read morerunning as smooth as ever. Fair price on the job too. This is where I will be taking any of my pc issues in the future.

Everything PC

(49 reviews)

My son broke my laptop screen in an accident. Was able to bring it in and was told where to get the…read morecorrect replacement screen. Was able to bring the new screen in a couple days later, and Ryan was able to fix it up and call me back in to pick it up in under an hour! Will be returning!

Ryan and Jeff are amazing! I had the pleasure of talking with both before placing my custom PC…read moreorder. They both explained everything I needed and were able to explain everything in a way that made perfect sense to me (I'm not techie at all). I highly recommend these guys for any tech related questions or help you may need!

GadgetMates

See more unrecommended reviews

(740 reviews)

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Affordable Technology Repairs

3.9

(224 reviews)

Service was fast, friendly and affordable. They also have return customer discounts. Highly…read morerecommend!

I got Yelp just to save others from going here. I dropped off my Iphone 13, spent $250 and all i…read morewas told was that it couldn't be fixed. I never got my money back but I took it to a different place and he fixed it for only $180. I ABSOLUTELY don't recommend this place at all. He is not in it to help people or take his job seriously but just to take your money and never do the work.

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111 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kurt S.

11 years ago

I have worked with TLC for many years, first few years I was purchasing computers and other electronics from them; I've also taken broken computers or computers with problems to them, and they've fixed them great. Recently our IT guy moved out of state and although he could assist us over the phone, he suggested we find someone local in Vegas to assist us. I didn't know anyone, and thought I'd call John at TLC to see if he could point me in the right direction. John explained that they did IT service, either over the phone or visiting the business in person. I was very pleased and now call TLC for my unusual problems with work computers and networks, etc. I seen the negative review from Colin, and I'm surprised by he experienced bad service. I've never had an issue with TLC, John or any of the staff, and I'm definitely not an employee of TLC. I just thought I'd write and share my experience with this company. I trust this company, and they've done an excellent job for everything I've ever asked them to do. read more

Joseph P. S.

5 years ago

I don't usually do things like Yelp, but I wanted to sing some praise for a small business that's earned my business. I've had a few service repairs done with this shop over the past few years and I've always found them (everyone) I've spoken with (directly or over the phone) to consistently be polite and professional. I've never felt ripped off, and the most recent time (last week), my laptop was returned with NO CHARGE! How often does that happen? I had brought in my laptop believing the cooling fan was broken, because I had received one boot up message indicating that. They ran a diagnostic over several hours and gave it back with no charge, telling me they couldn't duplicate the problem, and that fan was still working. They could have ripped me off and I might not have ever known. To find a small business with professional employees and evidence of integrity is something to promote. I recommend this business. read more

Chastyn R.

4 years ago

I like these guys. I brought my ancient laptop here with a list of problems, and they took care of everything. They were always very transparent about what problems they found, how they intended to fix it, and the cost of such services. Instead of upselling, they explained ALL my options and asked me which ones I was comfortable with. I also never felt like they talked down to me-- they used technical terminology when discussing issues and shared their similar personal experiences. I was never rushed either. They took the time to listen to my suggestions and concerns every time we talked. Most of my experience was with Chris, who went above and beyond to make sure I was satisfied with the repairs. I'd trust him with my laptop any day. read more

Kristal H.

2 years ago

Honest and Quick Service! I had a great experience with TLC Computer Solutions! I dropped off my PC for diagnostics, and they got back to me the in two days with a clear explanation of the issue--without charging me a dime. They not only identified the problem but also walked me through how I could fix it at home on my own. It's rare to find a business that's so honest and helpful without trying to upsell unnecessary services. Their professionalism and quick turnaround time really stood out, and I'll definitely be returning if I ever have a more serious issue that I can't handle myself. Highly recommend TLC Computer Solutions for anyone looking for trustworthy and knowledgeable tech support! read more

Alan A.

9 years ago

I have been a customer of TLC Computer Solutions for about 7 or 8 yrs. I have felt that they respond to my non-technical description of my issue with my computer or now with my lap top, in a professional manner. They translate my problem and advise what they believe needs to be done. Pricing has been reasonable and they explain what they will do to get to find out what is wrong with my system. I am happy with them and will continue to bring my system to them. I have allowed them to service my unit with a satellite network when I ask for help. Alan read more

Yeoman I.

14 years ago

Hi....I brought my computer into their shop because the power source went OUT! I am happy to say that TLC did a great job troubleshooting and to call me back in two yours with the problem and that it was done and ready for pickup. Yes, the great service (instant), repair price was very reasonable and then the nice and wonderful lady at the counter....her name is Radi....yes, she added her wonderful touch to welcome me, expedite my problem and shined her nice smile t. Good job Radi....thanks!....will pass on the good word of TLC. yeoman iuli (a happy customer) read more

Barbara J.

11 years ago

TLC - John Sinchek - I have been doing business with this company for about 20 years. I have recommended them to all my friends and they have been very happy with them also. I would not even think of letting anyone else touch my computer problems. These people really care about your problems and always satisfy. I am 75 years old and I am not very good working with computers and have no one except TLC to help me. I feel like they are my family and never think I am asking a stupid question. They have always been there for me. BJ Jones read more

Diane M.

8 years ago

We have been customers of TLC Computer Solutions for many years. We can not say enough good things about John and his staff. Their customer service is excellent and they are very responsive to any computer problems that we encounter. Esteban recently installed 2 new computers for our home. He is so bright and very patient. Got us up and running in no time at all! We love it that so many little issues can be handled remotely. Saves us a trip into the store. We will continue to be loyal customers of TLC Computer Solutions. read more

Melissa C.

12 years ago

Took my desktop in after visiting other stores and getting the "its not worth fixing" message. It was worth fixing for me. They respected my desire to fix my current computer, which had a motherboard meltdown. TLC was great. They fixed it promptly, and for the price other stores quoted me to assess the problem, not fix it! TLC kept me up to date with the status of the repair, completed the work promptly, and were incredibly professional. I have sent several other friends to them, with consistently outstanding reports! read more

Wendy L.

8 years ago

I have been a customer for a year. Esteban is especially terrific. He can remote in and fix s problem and charges a very nominal fee. We installed a new computer set-up in our small office about a month ago. The price from TLC was very competitive and included installation of Microsoft Office as well as service after the installation. He transferred all of our files to Internet storage and made sure all of our applications worked on the new computers. I highly recommend this company for your personal or company needs. read more

Dana H.

9 years ago

We hired John and crew to set up a network for our small office in Feb 2016. We expanded operations in Vegas after closing an office in Los Angeles. We used existing hardware and equipment from the L.A. closure. These guys rocked! John came in with 2 technicians and within just a few hours all wiring and set up was done, workstations and server up and running. They were diligent, skilled, and honest. We have had no problems or issues since. We highly recommend them. They are our go-to whenever we are in need. read more

Diane B.

7 years ago

Can't say enough about John and TLC. John and his team have serviced several computers for me over the past 11 years. Very professional and extremely reliable, and just plain nice. It's hard in this day to find reputable people out there that do what they say, but you can count on John and his team. Their prices are more than fair. Just noticed an ad for a major "team" out there for a couple of the services they offer and their pricing. TLC has them beat in quality and cost by a landslide. read more

Gary M.

9 years ago

Several months ago, the fingerprint reader on my laptop suddenly quit working, I could not find the password which was the alternate means of "unlocking" the computer. I called one shop, and as best I remember was quoted a price of about $125. I then called TLC, and the price there was much less. I went to TLC, where the young man at the counter was pleasant and personable. Within about 15 minutes I had my computer back and was able to reset the password. Problem solved! read more

Gary C.

11 years ago

I tried other computer services, then I went to TLC Computer Solutions and have never been more satisfied with their knowledge & service. I have taken my laptop into the store and they also have helped me with my computer problems, remotely. I have recommended many of my friends and they all have come away completely satisfied. The owner, John, as well as all the associates at the store have been completely professional and efficient in solving my computer problems. read more

Tracy M.

12 years ago

They are the best! From the first time I brought in my computer with the dreaded and never before heard of blue screen of death to yesterday, SUNDAY, when I was able to bring my laptop in at the last minute for some much needed help. They are always there and always take the time to understand what the problem is and calm their customers down. As a court reporter, my computer is my living and couldn't be happier with the folks at TLC. Thanks again! read more

Brian P.

10 years ago

Obtaining any computer related service in Las Vegas that performs a professional job is "Like finding a needle in a haystack!" John and his unique team surpasses even the best of so called "Computer Specialists" in this regard. I would recommend them, without reservation, to anyone that is looking for excellent, solid technical service at a reasonable fee! I wish them continued success in the future, in all their business endeavor's! read more

Bob F.

10 years ago

I too have been a loyal customer of TLC computers for several years. Honesty and professional service at a decent cost is what has kept me loyal. I refer my family and friends to TLC and so far they and I have been satisfied. I try and do my homework on the problem and the outcome with them, John and Estaban have met my needs. I glad to have someone in the computer business I can trust as most of the work is above my pay grade. read more

Larry F.

9 years ago

Doing business at tlc since 2014. Traded in my old xp and got a great deal from John in Summerlin. Bought some wifi extras and got 2 of their free diagnostics since. Had Adrian in the Aliante store help me with a software problem (no charge). You're going to get reviews from people who stick with TLC because they're always treated right. Larry F. read more

C K P.

8 years ago

Best computer repair company I have found. They are kind, patient and honest. They do good work and go the extra mile. They even fixed my keyboard, which has been broken for a long time and never mentioned they fixed that too. I was pleasantly surprised when I opened my laptop to use. Thank you, thank you, thank you, George and all your crew. It's so nice to find respectable, honest people in a service industry. read more

Pam H.

11 years ago

I have been taking my desktop computer and laptop to TLC for any problem that arises over the past 3 years. I am extremely pleased with TLC. They are quick to respond to my problem and very knowledgeable. I've recommended TLC to my friends and several of them have also gone to TLC and they are as pleased as I've been. I highly recommend TLC Computer Solutions for any computer or printer issue you have that arises. read more

TLC Computer Solutions - itservices - Updated August 2026

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Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

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Joseph was great. I would recommend this company to everyone if you have any computer issues , they…read morewill come to you.

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Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great…read morecustomer service at both Las Vegas locations.

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He serviced my son Game-Laptop for overheating and he did it fast…read more Highly recommended.

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