Best Buy - 6455 S Decatur Las Vegas, NV…read moreApril 2026 Great customer service. Clean store. Fantastic layout - roomy, easy to navigate (and I'm short, so that's rare!). It's clean. I loved it, honestly. It's the best Best Buy I've been in, in years. Kudos!

I went to this location to schedule a key fob installation, but they only had the Viper Remote…read moreStart available. The Viper is one of their more expensive fobs in the store. My son had just completed Basic Military Training, and he only had a few days before reporting to his duty station to get this work done. The Autotech Department or Geek Squad told us that the install would be worth it. After the installation, we drove the car home and parked it. The next morning, it wouldn't start. We called the Autotech department and were advised to bring the car back. The technician rewired some things and advised us that we were good to go. My son had to get on the road to head to his duty station the next day. My husband and I followed him there just in case there were any issues with his car. My son's car has stalled numerous times since the Viper installation. He took his car to a mechanic at a garage to have it checked out and was advised that there was nothing wrong with his car, that it was, in fact, the Viper. The mechanic advised him to remove the Viper from his car. My son called the nearest Best Buy to have this part removed and get his money back, but was told they could not give him a refund; they would remove the Viper. It cost him tow fees and days off from work to handle this issue. Sadly, anyone is treated like this, especially someone serving their country! They talked my son into an expensive fob, which they spoke very highly of, that causes issues. You should be able to speak with a professional and get what you want instead of being upcharged for things you don't need! A national store chain? Why was he treated like that? I hope management reads this post and provides a better outcome for this issue. My son isn't asking for anything more than what he paid for. I feel he should, at least, get his money back! Maybe you should reconsider who you have working on installations like this!

Wonderful customer service. Returned a headset with a warranty. Waited about 10 minutes for them to…read morefind the product as it was the last one InStock. They also let us know it was on clearence and no longer being made, they are making a 2026 version hopefully this one lasts longer. Bf is a truck driver and depends on this headset for work.

Why is Bestbuy still open? We had a model in mind, we were determined to buy a new tv. Could have…read morego on Amazon, but wanted to get it right there right then. Stood there and walked around looking for 15 minutes, couldn't find a single person to help. Walked out defeated. Going back to Amazon.

Hesitantly I decided to upgrade to Windows 11 from my windows 10. Big mistake. 24 hours later my HP…read morelaptop still had the spinning wheel trying to install windows 11. I called Jeff. He saw me within an hour of the phone call. Most shops will charge you a "diagnostic" check. If they can't fix it you are stuck with the fee. Jeff said, "I'll look into it. If It's fixable, we'll talk about the cost but if it is not, then you can come back to pick it up at no cost." Wow! Two hours later, Jeff calls me and my computer is ALIVE!

Jeff saved the day for me when all of a sudden my laptop decided that it was no longer Wi-Fi…read moreenabled. I'm pretty good at doing my own trouble-shooting, but I was in fear that the worst thing had happened, and that my OS got clobbered somehow. Here it is - a Sunday - and I NEED this thing. I was so happy to find that Jeff answered the phone on the second ring. He was able to talk me through a deeper examination and we determined that, indeed, I was looking at file corruption. His suggestion was to try and system restore - something I had never done before (it's easy but not something I would just randomly try on my own). It took almost 2 hours for the restore to complete, all the while I was freaking out because I'm realizing that if it's caught in an endless loop, I am risking that it will never restore and that I'll need an expert to try and get my existing off this thing (my back up hard-drive is in NJ!!!!) I was lucky! The restore worked. And, I have Jeff to thank for getting this back up and working.

Absolutely Amazing Service -- The Real Deal!…read more When I contacted Duke of Computers, I was a complete mess! My PC wouldn't turn on, and with so many important things going on in my life, this was definitely NOT the time for my computer to go down! I spoke with Jay, and from the very beginning, I felt like I was in good hands. They picked up my computer and diagnosed the problem for FREE, which already impressed me. Within 24 hours, they gave me the facts and explained my options clearly, allowing me to make the decision that was best for me -- no gimmicks, no pressure, and absolutely no hard sales! Fast forward about a week, and my baby is back online, and I'm sitting here writing this review! The cost was very reasonable, but what really stood out to me was the quality of service and the way I was treated. They never made me feel hopeless or pressured me into spending money. Instead, they were committed to finding a solution that worked for me. And believe me, I am a HARD sell! i wasn't even in the mood, if you know what i mean? But these gentlemen are the truth. Good people and good service can be hard to find these days, and I definitely found both here. I will absolutely be returning to Duke of Computers to explore some of the other services they offer. If you're having computer problems or need professional computer services, CHECK THEM OUT! Duke of Computers -- thank you for bringing my baby back to life! You guys are AWESOME!

Dan and the other technicians were very professional and personable…read more Dan was on time and very knowledgeable. Dan suggested for me to call if I had any more questions or if I needed any more help. It was very sincere and I really believed I could call them at any time

I've purchased 50+ TVs from Mason and Nelson at Best Deal In Town Las Vegas for my clients and…read moremyself over the years, and they have consistently delivered excellent service, competitive pricing, and quality products. As a professional installer, having a reliable supplier is extremely important, and they have never let me down. Their inventory, product knowledge, and responsiveness make every transaction easy and efficient. Whether I need TVs, electronics, or other products, they always go above and beyond to help me find exactly what I need at a great price. Because of the outstanding experiences I've had over the years, I confidently recommend Mason and Nelson to all of my clients. If you're looking for honest people, great deals, and exceptional customer service, Best Deal In Town Las Vegas is the place to go.

Bought a 75inch LG tv from Best Deal and they also delivered it to my place as well. We absolutely…read morelove the TV it's perfect no imperfections at all. And the delivery was amazing too (I live on the third floor) he also took out the TV to show there was no damage. Would definitely do business with them again.

Not sure about the negative reviews. Walked into this shop after my old computer died. I had not…read moremuch $$ to spend and when they indicated that they had just sold the computer I had come in to ask about (that I had seen on CL)...Joe sold me the computer off his desk. (that they had just built) Works great. runs fast. Mike Joe and the lovely lady of the shop took care of me and were pleasant and helpful. If you're looking for a new computer...or new to you. And don't need top of the line super gaming machines with 2000 price tags. These guys did right by me.

Well can I say anything good about this guy. I will give you three guesses and the first two don't…read morecount. He talks a good game and gets you to believe that he knows something other than the time of day and that I am so sure he only knows if the sun is out or not. He is a total rip off, sold me a laptop that stopped working the second time I turned it on. Then told me to bring it back in but reminded me of no return policy. Screwed when I walked out the door. I am so sure he was laughing before I got to my car. Old man who will get his. No wonder he has bars on his shop. If I could give no stars I would, so don't get excited that I took the time.

If you're looking for great service, this is the place to go. The technician listened patiently to…read moremy problem, answered all my questions, and kept me updated throughout the repair process. They went above and beyond to make sure I was satisfied. It's rare to find this level of customer service these days. Thank you for a fantastic experience! I would highly recommend Vegas Micro.

Great service at a reasonable price. Manni (the owner) gets the job done!…read more Place can be a bit hard to find for first timers, but once you get there, you are in good hands. The dude knows his stuff! A+ service.

ASHLEY. Wow. She was awesome. I recieved a monitor and it wasn't working, I was frustrated but…read moreashley helped me through the process with the most amazing customer service. She was quick, gave me options, and explained everything perfectly. I called customer service and they did nothing. Ashley fixed my issues in 10 mins. Also, the store has a huge selection. I changed my car radio, got everything I needed for office and everyone working there is very educated. Also, they price match!! Which is awesome.

I went in to purchase some tcg product. Which they did have on the floor in an opened box. When I…read morestarted to look inside one of the employees said it wasn't for sale and I would have to come back tomorrow to purchase it. Why would a store have product they don't want to sell? Why would they try and force me to make a return visit when I could just purchase it right then. I have a Best Buy reward credit card and membership. I will be canceling both. I was flabbergasted that a store wouldn't want to sell me something it had. It's too bad..

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

Happy with the treatment given from this location, the workers where easy and respectful at…read moreexplaining the issues my computer was having. Even having to return for the same issue they receive my attention according to their warranty. I can say I feel they have taken care of the issue and compensated me for the problem I had. I will be returning my business, as I can say I trust this business. Thank you.

Great customer service. Fast and polite. They take the time to listen to your computer issue and…read moretry to fix it as quickly as possible. Unlike the Apple Store horrible customer service.