Happy with the treatment given from this location, the workers where easy and respectful at explaining the issues my computer was having. Even having to return for the same issue they receive my attention according to their warranty. I can say I feel they have taken care of the issue and compensated me for the problem I had. I will be returning my business, as I can say I trust this business. Thank you. read more

Great customer service. Fast and polite. They take the time to listen to your computer issue and try to fix it as quickly as possible. Unlike the Apple Store horrible customer service. read more

Replaced iPhone 12 battery. Recommend this service. Great communications and good quality and value.

Everything was awesome. He fixed my phone and it works perfect perfectly much appreciated. This business is awesome.

I've had my laptop in to Computer Dr BG a couple times. I feel they work efficiently to address my issues and resolve them quickly. This time I needed a deep dive checking for any malware or spyware. The scan was completed and I had my computer back the next day. Seems a little pricey for what was done but I'd rather be safe than sorry. read more

Had a great experience. Brought my pc in and had it up and running in no time. Was on a time Crunch to have it fixed and running before a short deadline and they made it happen. read more

Needed to get new batteries for our two iPhones. Took the phones in, had a diagnostic run on them and the batteries were ordered. A few days later we got the text saying the batteries were in and we could bring our phones in for the repair. Took about 3 hours total for both batteries to be replaced, and the cost was about the same as doing it through Apple, but we didnt have to give up our phones for a week (if Apple had done the repair). I would give them over 5 stars if I could! read more

Excellent help. They were efficient and very professional. I highly recommend their services.

Cant say enough about this business. Had help from Tony and I could've sworn I felt like he was the owner of the stop or business alone based on his service and concerns for my issues lol. Apple warranty sent me to this location due to its backed up wait time. I had an issue with my charging port - he explained the issue - gave me next steps/ordered part - kept in contact with me via text - and made sure everything was working at pick up. Quick, easy, stress free! Thanks again, Tony! read more

Computer Doctor BG - Front - IT Services & Computer Repair Near Me - Las Vegas, Nevada

My mom was in need of a scan due to possible system exposure. They were kind and understanding about the issue. All pricing was honest and they told me what to expect at every stage. Appreciate the thoroughness and expediency in resolving the issue! Would definitely use them again! read more

I needed data recovered from an external hard drive that stopped working. I had no luck taking it to 2 other places. I took it here and the charges were reasonable and in a few days texted me they had recovered the data and I purchased a external hard drive from them and they transferred my data. Very nice to deal with, I highly recommend. read more

I was recommended this computer store by Apple and they did a great job with helping me figure out why my computer wasn't turning on!

Got a computer problem? These folks can probably get it taken care of for you, quickly and for a fair price! read more

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This is the Mac doctor! Quick, efficient, and very knowledgeable. I'm a busy individual in music production, and this will be my go to spot from now on. Not only did I get a perfect assessment, but also fixed an issue on my 2nd computer in minutes. I was given solutions and options on how to move forward with my computers. Highly recommend. Do yourself a favor and take a look for yourself! read more

Computer Doctor BG - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Excellent service. Fast turn around (7 hrs.) - brought in laptop at 9:30am and picked up a little after 4:00pm - same day. The computer tech removed all bad files and installed Malwarebytes free 14-day trial. Laptop is working perfectly. My thanks to the staff at Computer Doctor, located next to Albertson's off West Ann Road, Vegas. Suz read more

Just wanted to update to say apple engineering called me to intercept the computer. Again apple sent me here with a case number to get the issue resolved. read more

The technical team were very professional and fixed the issue with the computer on a timely manner. They have excellent customer service and explained what they would do on my computer to get it working. I am pleased with their service and I will recommend them to anyone that needs help with their computer. read more

Great service. Fixed my laptop that had water damaged quickly, professionally, and communicative.

De Isiah was amazing! Go to them for all your needs! They fixed my computer issues within seconds.

These guys absolutely rock. While this place is well known for fixing Apple products, they're knowledgeable with just about everything electronic. Long story short, I was doing my own Windows computer build for gaming. I had all the parts but was having issue after issue putting it together. It's been like 10 years since I built my last computer so I just didn't keep up with the times I guess. I called Computer Dr. BG on the phone, and they quoted me $100 to put everything together and work out any mishaps. Seemed reasonable to me, as the whole set up is worth almost $4,000, it was a small price to pay to make sure the parts didn't go to waste. I brought my parts in and within a day the computer was completely built, they charged me only what they promised, and the computer works great. If I ever run into any computer or phone issues down the road, I'll definitely be doing business here. read more

Computer Doctor BG - Put together gamer build. Works perfectly. - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Professional, prompt and very communicative! They forgot to load my backup onto my laptop but quickly addressed and correctee the issue at no cost to me due to the inconvenience. Thanks guys! read more

Great customer service. My hard drive died and was replaced. Job was completed in one day.

They were great! There were issues with my laptop and they worked until they were able to clear all the issues! They were great to work with! read more

First time needing a computer repaired quickly. NO WIFI!!!! I dropped mine off to investigate the problem. Within 2 hours I had a diagnosis and estimate, next day it was fixed and ready for pickup. They had the parts in stock, bad wifi card. Very happy with all aspects of how they handled business. Highly recommend these guys. read more

My wife's iMac became hopelessly slow. I exhausted what expertise I had trying to fix it to no avail. I concluded that I needed to bring in the pros. YELP's reviews were very helpful in finding a pro. Not only did Computer Doctor BG have great reviews they were located just down the street. The whole process went very smoothly. The iMac needed a new hard drive. Computer Doctor BG replaced the hard drive and transferred the data from the old drive to the new drive. Now the iMac is running like it was new. A five star company. read more

I came into this place with my PC facing utter defeat, after spending countless hours trying to fix my problem myself. Fast forward a day or two, and my problems are all but gone and my computer is now running better than before, all done for a very affordable price. 10/10 read more

This store was absolutely incredible and Eduardo, who assisted me, was even more amazing. I was visiting from out of town on business, and I needed to make an appointment for the charger on my Apple Mac because it was posing a safety issue. Eduardo assisted me before my scheduled appointment time, verified the problem and resolved the issue IMMEDIATELY. I could not have asked for a better process, interaction, and resolution. The appointment process was quick, easy, and verifiable through the apple website for authorized service. This store and it's staff have superseded any interaction I've ever experienced at an actual Apple Store. If you want great customer service, easy booking appointments, and exceptional results, this is the best place you'll find! I'll never go to a crowded Apple location again, this is my newest and best find yet for my business needs! read more

Computer Doctor BG - IT Services & Computer Repair Near Me - Las Vegas, Nevada

The people of computer doctor BG are angels sent from above. During the quarantine, because of course, my MacBook Pro 2011 decided to not work. May or may not have been because I didn't maintain the updates. Needless to say when Apple stores started to open up again, I knew I would go. When I logged on to find an Apple store this place had an appointment in the next 45 minutes. Now it's important to know that I know nothing about fixing computers and get intimidated when I go places. When I showed up for my appointment they were beyond friendly and attentive and assisted me. They told me they would need to keep the computer and then they would run some tests to see if it could be fixed. They would then use a text messaging system to keep me updated with the status. They texted me the next day and let me know that they figured out the problem! They asked for me to confirm each step of the process and didn't blindside me at all with the price. They are only open during the week so I had to wait to go in but right when I got there they assisted me again. My computer works as good as new and I am so grateful. If I ever have an issue, I will be sure to go here again! read more

Very fast and professional service. Top notch, highly recommend. Good communication, reasonable price.

Fast and amazing work. I was able to bring in my PC for service in the morning and they had everything fixed by the end of the day. Highly recommend. read more

Great service and nice and helpful employees !!! It's taken me two years to get a diagnostics done correctly on my laptop. I even went to Apple and they said it can't be fixed but low and behold "Coputer Doctor BG" was able to help me and provide a solution to my problem!!! Especially the one on the morning shift with blonde hair and blue eyes!!! Veryyy Helpful and Informative. read more

Computer Doctor BG - Apple MacBook Air wasn't turning on but now it is!!! - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Great service with a good price, got my laptop repaired for $179.00 dollars. They saved all of my personal files and pics.

Very professional and worked in a timely matter I would highly recommen!! I'm a senior and they very very patient with me read more

I was almost ready to buy a new Mac Pro Laptop and thought I would give it one more shot to see if I could resolve some of the issues I was having. I couldn't be more pleased with the performance of my computer now! He identified the problem within two hours and ordered the parts for it. I was able to pick it back up until the parts arrived. Within less than a week, the parts were in and I dropped it off for 2-hours and it was all completed with a 90-day warranty. I need my computer for work and can't be without it for any length of time so this was exceptional service and worked with my business needs. He was friendly, professional, quick and I love the outcome! Would recommend to any Mac users. A+++ read more

Took my wife's MacBook Pro in (as the bottom cover began separating), and when I opened it up, the black pockets were all swollen! Long story short, these guys were on Apple's own website as the authorized repair shop. Took it in. $160 for labor (plus the part). We now have a 'new' laptop! Throughout, they were good with communication, and professional. Helpful with questions about other Apple products! They are now my go-to people for Apple products. read more

Great computer repair shop! Very clean and knowledgeable customer service (I think Miguel talked on the phone with me) and Kevin was a great associate in helping me repair my mac. Very fast turnaround time and was covered under Applecare without needing to drive to the strip or waiting days for an appointment at the one at the District/Summerlin. I would not hesitate to direct any of my friends to this place if they ever have problems with their computers or returning if I ever have the misfortune of computer issues again. read more

Very friendly and helpful. I have a laptop that is marked obsolete by apple and these guys were able to get me a new battery for my very old laptop that I am emotionally attached to and therefore refuse to get rid of. Works great now! read more

They wanted to charge $350 to replace a hard drive minus the non-refundable $75 I paid at the time of drop off. I've had this service done before and it was under $150 in CA which is an expensive state. Update: In response to the vendors response: This is a Dell desktop, not an Apple so you being an Apple authorized repair whatever, does not matter to me. Also, you took 2.5 days to look at my desktop which is also a ridiculous amount of time. read more

Simeon and Aamer are amazing. Not only great technically, but really cared about the issue and finding the best solution for the customer - not the company. Rare these days. I had multiple issues (lost data, bad battery etc) and all were diagnosed properly and cleared 100% as well as moving all my data to a refurbished MacBook as my old one was starting to die. If you have a computer issue, I can't recommend these guys highly enough. Once I have the coin, I'm going back to but a second devise from them. Great people and great service. So glad I happened to find them. read more

Thank you to Computer Doctor BG and especially to Aamer! My iPhone was hardly holding a charge anymore and it required me to replace the battery. It turns out this small business is an authorized Apple dealer and I couldn't be happier about giving my money to a small business owner. Setting up the appointment was so easy, as was finding the business, and the price was truly on point. Best of all was the gentleman named Aamer who handled it all within 45 minutes. He was professional, thorough, and quite personable, Computer Doctor BG cannot go wrong with people like Aamer! Thank you for everything and my family has found a local business we'll definitely be using for all our iPhone and computer repairs. read more