Had an issue where my PC stopped working overnight. Shaun was very accommodating, and was able to determine the cause was my CPU after troubleshooting. He installed a new CPU and got everything back up and running smooth. Very informative, friendly, and gave lots of tips. He'll be my go to in the future! read more

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed someone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC. read more

Dr Tech PC - My gaming computer that Shaun optimized and resolved various issues with. - IT Services & Computer Repair Near Me - Las Vegas, Nevada

First time building pc in over a decade and yeah, let's just say my pc wasn't booting up properly. Looked for Pc repair in my area, found Shaun who was close by and open. He took my computer in right away. Super knowledgeable, dissembled everything and taught me how to correct my mistakes for future builds while giving recommendations on how to improve my PC performance. (I have some old components in there..and I mean old.) Anyway, got my computer up and running, installed all my drivers and got the updates needed to get started. Really great, would highly recommend and if I decide to build a pc again, definitely going to have Shaun assemble. Thank you again! Great appreciate everything!! read more

I found Shaun at Dr Tech PC when my gaming pc died on me. He troubleshooted the problem, identified it, offered solutions, and then rebuilt it from the ground up. He is genuine, knowledable, and completely fair! Im so glad I went to him with my gaming PC! read more

Dr Tech PC - AMD Ryzen 9 9950X3D, RTX 4090 - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Shaun has been fantastic. I will be returning as we found the issue is most likely my motherboard. I would return regardless. I've already recommended that my friend take his old build here. I doubt I will need to update my review the latest by the end of the month. He absolutely deserves the business. He moves quickly, he's detailed, and he gives great recommendations. read more

Shaun did an amazing job optimizing my PC and getting it to run way faster than before. I was dealing with lag and performance issues, and he went through everything thoroughly and fixed it. Now my system runs smooth, loads quicker, and overall just feels way more responsive. He was professional, knowledgeable, and explained what he was doing in a way that actually made sense. You can tell he knows his stuff. If you need someone to optimize or tune up your PC, I highly recommend Shaun. Definitely worth it. read more

Very knowledgeable and very personable. I needed help installing a new power source and a new cooling unit in my gaming PC. Dr Tech was able to do same day service, and got it done within a couple of hours. He even invited me to watch how he does his whole process which was really great since I got to learn about my computer in real time! read more

Very honest and reasonable IT technician. He helped fixed my daughter's computer keys. Like his customer service and satisfaction guarantee.

All these 5 star reviews are true. Shaun was incredibly responsive and helpful. He's an honest person and very knowledgeable. Will definitely go to them anytime I have issues I can't resolve in the future. read more

Super knowledgeable, friendly, and flexible. Quoted me a price, which I feel was very fair and was able to fit me in and handle my job same-day. Definitely would recommend to anyone looking for assistance with their PC whether that's assembly, troubleshooting, or whatever issues you may have. read more

Called for a repair and got an honest answer at no charge about how expensive my laptop repair would be and he wouldn't recommend it. He also made an excellent suggestion for a new laptop purchase. What an awesome business! read more

This is the only pc tech that I'll do business with and refer everyone I know to. Standup guy that does excellent work, is punctual and affordable. He really helped me out w my gaming pc and went the extra mile for me. I really appreciate it Dr Tech PC! read more

Shaun owner of Dr. Tech PC is highly knowledgeable and professional. He arrived at my place within a few hours and assessed the issue with my laptop and explained each step of the process. He gave me good solid advice which I followed and I couldn't be more pleased with the outcome. I highly recommend Dr. Tech PC for all your computer needs. read more

Shawn is not just awesome but honest with good ethics. He told us to send him the charge after testing the laptop hrs after it is repaired. It worked and we did settled the charge. The very next morning, the issue appeared and contacted Shawn and he had no problem refund us the money. We highly recommend Shawn for his work and ethics doing business to try helping us to resolve the issue. Thank you, Shawn again! read more

Shaun was super flexible and let me bring my pc in right away, despite this being after typical business hours. He explained what the issue could possibly be to me as he worked to diagnose it. We still don't exactly know what the issue is due to it being sporadic, but I have not had the issue since... (knock on wood). Either way, I'd feel comfortable taking it to Shaun again! read more

Dr Tech is beyond professional and knowledgeable. Shaun built a PC for us 2 years ago and still running like the first day we started using it. Recently I had some quesitons about computer security and he patiently answered my questions and continues to provide excellent service. Thank you Shaun!!! read more

I appreciate exceptional service and people with a passion and highly skilled in their profession. Shaun, the owner exceeded my expectations in all areas. Furthermore, His professional etiquette/ phone skills were top notch. Where others have failed including Windows "customer service" (or lack of) Dr. Tech went to work to solve my issue on the spot. He connected to my computer and knew how to troubleshoot proficiently to get to the issue. He is a tech that does not let a challenge defeat him going above and beyond to ensure satisfaction. Shaun checked and double checked his work to ensure all the issues were resolved. Dr. Techs pricing is very fair/reasonable so if you're looking for an experienced top notch computer repair company don't hesitate to call at Dr. Tech. read more

I did not hire them, because I went a different route. However, they were very helpful and informative which helped me resolve my issue. I will contact them in the future read more

I thought i had a virus infection called MyKiper.com because ads for McAfee and Norton kept popping up on my computer. But Salar aka Shaun of Dr. Tech PC was able to diagnose the problem that it wasn't a virus infection but actually that i had actually clicked on something to allow these "notifications" to pop up. He searched for the MyKiper.com popup notification in my settings on my computer and turned Off the Notifications for MyKiper. I"m happy the problem has gone away. He had quoted me a price of $129 to look at my computer. He said that if it took longer it would be a little more. I didn't ask him what his hourly rate was after the first hour of if he prorated the hourly rate. It took less than an hour because it wasn't a virus so he only changed me $99 plus a $3 CC fee. If he can't get your virus off you computer, then the solution turns into a backup of your data, a deletion of all your existing files and then a clean reinstall of your Operating System. read more

Dr Tech is amazing! I couldn't use my email for over a week! I had tried everything. I was even on the phone with Microsoft for over 2 hours trying to fix it without success. I finally called Dr tech. He had it fixed and ready to go in less than 10 min!!! Thank you Dr tech!!! read more

Quick repair services - got my laptop's data recovered and the files I needed the same day! Very knowledgeable, quick to respond and can serve all your computer repair needs. Thank you! read more

Dr. Tech PC (Shaun) is extremely knowledgeable and well trained. He has helped me on numerous occasions from a computer crash to viruses, security online and updates. I can't recommend him enough. He's professional, efficient and knows how to trouble shoot. He stays with you until you are 100% ready to resume tasks on your PC. He's very much into building relationships and has long range goals for his company. His dedication and skills were and are exactly what I needed each time I've requested his services. Do yourself a favor and call this guy! Wendi Moffitt read more

Amazing service for WiFi repair. Sean installer an amazing mesh system that gets me speeds beyond belief. Not only that, I get the speeds anywhere I go! Everywhere in my 7000 square foot house! Not to mention, Sean was quick, efficient, on time, and affordable. This service is pricey but Sean was comparable to some of the best guys with the best quality at a much more reasonable rate than geek squad. He also repaired my computer, got it to clear out of a virus, and he totally Upgraded it, and is building me my own custom computer which I'll update this review with. Thanks Sean! read more

My son and his buddy were putting together a gaming computer and found themselves at an impasse where the unit would not start up. I called up Shaun after finding him on yelp and he was able to take on the project same day. He kept me posted throughout the course of the day on his progress and as it turned out it needed no parts, just reassembly. My son thought the power supply and motherboard needed to be replaced and Shaun could have easily upsold us on these items. Honest accurate work, I can't recommend this guy enough!! AAAAA+++++ read more

Ultimately we did not end up using Dr Tech PC, but I found their customer service and communications excellent. Shaun went above and beyond in his consultation and helping to diagnose our issues. He did a great job on educating us and actually helping us narrow down and figure out what the solutions might be. I would not hesitate to recommend them to others for their computer needs and if I have any future project, they are definitely on my short list. read more

Shaun was a great help! My custom PC build wasn't working and I couldn't figure out why it was not posting. I brought my PC in and Shaun was able to identify that my CPU power wasn't properly connected. He was able to fix that, offer advice on how best to set up my build, and help correct an airflow problem. Thank you! Shaun was efficient and professional. Wore a mask while he worked on my system. I would absolutely recommend his services and will probably call him on my next build! read more

Dr Tech PC - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Sean is super informative, And really good at what he does. Being a 20 year old female has its perks but computers are not one, When my computer had a serious issue, And I wasn't as rich as you need to be to go to Best Buy's geek squad which quoted me almost 200% of what Sean Quoted me. Sean was super punctual, Showed up like 10 mins before our appointment time, Never complained once even though the hard drive was partially damaged and he had to do some fast thinking to fix it... He fixed my hard drive issue in a heartbeat for a super reasonable rate, And got all my photos transferred and protected! Thank you so much sean, Best money I've ever spent read more

Dr Tech PC - Sean's hidden speaker set up in my backyard. Really well hidden and placed evenly to provide awesome dancing music! - IT Services & Computer Repair Near Me - Las Vegas, Nevada

Shaun is awesome. We had some computer/printer/wifi issues, and he had everything up and running in no time. The second time we have used him. Very satisfied. Will use him again. read more

Prices are reasonable for the value and knowledge day or super helpful! I had some issues with a camera of mine and they were able to help me out quickly and efficiently. read more

I'm leaving this review on behalf of my dad Rich... My dad had gotten a virus on his computer and was unable to use it. He uses this computer for business, so he needed it fixed ASAP. We found Dr. Tech PC on YELP and contacted him and he was able to come to our house the next day! He successfully got the virus off the computer for a reasonable price. We didn't even have to go anywhere, he came right to us! I highly recommend Sean! He is really knowledgeable and can help you with all your computer needs! read more

Shaun was extremely helpful and knowledgeable of my issues. Prior to even coming to my home, he let me know some of the troubleshooting steps with my Orbi Mesh System. I was getting very low speeds in a back office. After adding on another satellite, he hung around to make sure all firmware was up to date and did some backlogging to make sure the furthest satellite connecting to the one in between and not the router directly. I have been getting great speeds since. read more

I came to Dr Tech for help replacing a blown speaker in my Macbook, and I'm super happy with the results! Fast response times, honest communication, and a price I could afford as a semi-broke college student. :) I really appreciated that Salar was willing to answer all of my questions and even give me advice on ways to help prevent the same issue in the future. I'll definitely come back if I need any other repairs in the future and let all my friends know. read more

Dr. Tech is awesome! He was able to get me in same day to get my computer fixed. He even went above and beyond and helped me get some programs that did exactly what I needed. Very professional, quick and has the best pricing by far. I also told him how I was planning on building a home theater and he showed me his set up he just built and how he could help WOW it was amazing. I would recommend him to any of my friends or family for any Computer needs. read more

Don't know where to begin to express our gratitude to Shaun @ Dr. Tech PC for helping us resolve our home wifi problems. We moved into a large home three years ago and uncovered a unique problem. Most wifi signals cannot accommodate a large home exceeding a certain amount of square footage. Our home was almost 7000 sf. The wifi signals drop thus creating many dead zones in different parts of the house with no wifi signals. At the beginning, we thought it was an internet service provider problem and changed network providers a couple of times. Then Google told us the problem was the size of our home and recommended we purchase additional pucks" to amplify the wifi signals. That did not help and the problems persisted. We had the google fiber team over several times and each time they were not able to provide a sustainable solution other than to say I need to use a hardwire Ethernet. Our network problem was compounded by the fact that our wireless carrier has minimal coverage in our new neighborhood. Changing wireless carriers was not an option as they provide the best free international data overseas which we need. Since we work from home, a reliable network was critical. On the advice of a friend, I decided to hire an IT professional to help me find a permanent solution. I searched on Yelp, read all the reviews and decided to try Dr. Tech PC and met Shaun. Shaun recommended an Orbi wifi network which can accommodate up to 7500 sf. He suggested I purchase one additional Orbi unit to the set of three that came in its package for a total of 4 units to ensure good coverage. He even told me which Orbi model to purchase from Costco and recommended a matching unit I could purchase from Amazon to get the best price on the equipment. Once all the equipment arrived, we confirmed an install date. Shaun arrived on the date of the installation and spent almost a whole day with my husband to install and also identified other wiring issues we had in the house. It's been a couple of months since his installation and the wifi has worked beautifully without a single hitch. I wanted to wait a couple of months to see how the network performed before writing this review. So grateful for Shaun for successfully resolving our chronic wifi issue and helping install a robust and reliable home wifi for our business. Without hesitation, I would highly recommend Shaun at Dr. Tech PC. read more

Shaun @ Dr Tech PC came out the next day to fix a network issue. He was professional and courteous and worked diligently to fix our problem. When I had a follow-up question the next day, he was quick to respond and help. We'll definitely call him for our tech needs in the future. read more

I called and was able to get serviced within 2 hours. He listened to my problem over the phone and gave me some options. I drove down the business and he worked on the computer right away. Finished the work within the hour. Gave me some advice on Microsoft office 365 and a good adapter to get. The best thing was is that he worked on it until 8pm. Was courteous and knowledgeable. It looks like he does audio home theater work also. I will definitely call again when I have anymore issues. read more

My 5+ year old laptop was randomly showing varying high CPU usage and then shutting itself down. After describing the issues to him, Shaun walked me through his ideas on what the issue could be (updates, virus, etc.) and provided a quote. I dropped off my laptop with him Sunday and had it back in working condition on Monday (due to COVID, other people in my household do not wish to have in-home services performed, but the option is appreciated). Although the fix was possibly something I could have done myself, Dr Tech PC no doubt saved me hours of fumbling around online forums, with no guarantee of a a fix. And although it's too soon to tell, hopefully helped me add a year or so before needing to invest in a new computer. Shaun was quick to call after I submitted a request for quote on Yelp and responsive to texts about pick up. The final rate was as originally quoted. And my laptop was returned cleaned after being brought in dusty. read more

First of all: Choosing an unknown computer tech. from the internet is pretty scary. I've used a few that I wouldn't recommend. HAVING SAID THAT - I was extremely pleased with Shawn. He is competent, knowledgeable, honest, and, his fees are reasonable !! He quoted me his hourly rate by phone. Arrived when he said he would, and finished repairing my problems in less than one hour. Shawn has an impressive background (going back many years) both in repairing computers and building them. I'm quite pleased with Shawn, and would recommend him to my friends. Dr. Gary J. read more

Shaun was amazing, he helped on Sunday when my work computer crashed. I appreciate working with someone local who isn't a large chain but gives personal service. He took the time to configure it back they way it was, And updated all my software. He the time to explain to me some functions I wasn't aware in the cloud and I didn't miss any work on Monday. Call Shaun he won't let he won't let you down. read more

I reached out to Shaun @ Dr Tech for some high memory junction temperatures on my RTX 3090 during Ethereum mining. I asked him to open up the card in order to upgrade the thermal pads which is a pretty difficult / risky task, I called many PC spots and no one was willing to do this. Shaun gladly took this on and after a lot of trial and error (incorrect information found online for which pad thickness to use), he was able to get my temperatures to drop from 102 Celsius to 82 C, with an overclocked memory clock. Heatsinks were applied on the backplate of the card, and upgraded the fans that were previously on the case. This was the perfect solution and I can now mine on overclocked settings with very safe temperatures. Overall, I would highly recommend anyone to Shaun for any PC task, you're in good hands! read more

Dr Tech PC - IT Services & Computer Repair Near Me - Las Vegas, Nevada

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