C & I stopped by here on our way to his first performance of Pinocchio. It's fairly close to the theater and I wanted to try it out. Plenty of parking for sure. Since we stopped in around 4:30 on a Thursday, the place was pretty empty. I checked out the different pastries that filled the glass case. Yum. But we weren't there for goodies. The young lady at the counter was a bit aloof. I told her this was our first time at Kneaders and she just stared at me, like, so. Not that I needed any help, but it's nice when employees acknowledge that you picked their restaurant instead of the other 20 or so around. Oh well.
I ordered C the Kids Grilled Cheese ($4.79) which came with a bag of chips, bottle of Chocolate Milk and a frosted sugar cookie. The sandwich is only half a sandwich, so if your kid is the hungry type or can normally eat more, this might not be enough. You have to be the judge on that one. For C, it was fine. The bread had a nice toast on it and the cheese was ooey gooey goodness. C said it was "bangin". Kid cracks me up. Can't say much for the chips or chocolate milk because they're pre-packaged. C enjoyed the frosted sugar cookie so we'll assume it was o.k.
I ordered the Veggie Avocado Sandwich with Asiago cheese ($6.59). I think the price is high for what you get. Sure the bread is decent but hey are a bit scant on the fillings. After all, this is a vegi sandwich so it should be loaded up with stuff; tomatoes, lettuce, sprouts, mushrooms, bean paste, cucumber, shredded carrots, Avocado etc..., but it isn't. You get a couple nice slices of tomatoe, a slice of cheese, a couple lettuce leaves, some red onion rings, and Avocado. BUT, imagine getting a Roast Beef or Turkey sandwich, opening it up and seeing some of the beef or Turkey with green tinge to it. Gross, right? Well, when you order basically an Avocado sandwich you expect the Avocado to be fresh, not with some brown/black bruised flesh. Yuk. Why, why would anyone assembling an Avocado sandwich not cut off the bad parts. I don't care if the Avocado if in perfect slices. What I do care about is that if I hadn't opened up my sandwich to look, I possible would have eaten that gross rotten Avocado. (Can you tell I love Avocado? Well, I do. I'm a So Cal kid. I was raised on the stuff. My parents used it a lot and I still love it. But I digress)
That being said, I blame the management for poorly training the employess to recognize what is good and bad quality food. I also blame the employees because there comes a point when you have to use COMMON SENSE. Would you eat brown/black Avocado? Is that something that you want on your Avocado sandwich? If the answer is NO then why would you continue putting it on the sandwich? And the assemblers in back were not that busy, which isn't an excuse anyways, but they need to put some pride in their work.
This is where I stand on my soapbox for a moment. You know how there are things in this world where the creater puts their name on it. Like, art work, custom engines, garments, hand bags etc... Maybe that's what we need in food. Make the poeple who assemble or cook our food also include a slip of paper that says, "Lovingly created by Joe Schmo", or whomever. You get the picture. I wonder if things would improve.
Interesting decor, average (at best) customer service, fair kids meal, using produce that should be thrown out, poor value sandwich. 1.5 Stars. read more