Extremely slow... unacceptably slow... when the food finally arrived it was decent, but not worth…read morethe wait.
My wife and I came here on a Friday night with a reservation, got seated right away and ordered shortly after. Our drinks came, and then we waited, and waited, and waited for the appetizer. When it finally arrived after about half an hour, the waitress apologized and said they had a big group that had caused the delay so she was comping us the appetizer. I appreciated that, and expected things to go more smoothly after that...
But then we waited, and waited, and waited some more. The waitress kept walking past us without even looking in our direction, and when we finally got her attention to ask if our food was coming, she said it would be out in two or three minutes. By the time it finally arrived, about ten minutes later, we'd been sitting at our table for more than 90 minutes. The manager brought it to our table and explained that they had a group of 30 people in a separate room, and there had been some last minute changes to that group's menu that had caused delays.
Ok, I understand how that could happen, but the dining room and patio weren't even full, so it's not like the whole restaurant was slammed, and if you know that a group of 30 is coming on a Friday night, you staff accordingly, right? And if the manager brings the food out and offers an apology, you might expect him to also offer a round of drinks or something, right? Nope. We got the one comped app, but other than that, just a halfhearted apology for the fact that we waited an hour and a half for our meal.
As for the quality of the food, the oyster po-boy was pretty good, but on the small side, and the sides were decent but nothing to write home about. If it were the best seafood in Richmond, maybe I'd go back, but I've had better elsewhere without the wait, so I don't plan to go back anytime soon.