I normally never write reviews, but I felt like sharing my experience because I left feeling very uncomfortable and disrespected.
My family and I came here to celebrate our kids' birthday. The gentleman at the register was very nice, but unfortunately, the interactions with some of the other staff left a completely different impression. I've noticed before that some of the staff seem to give us uncomfortable looks whenever we come in, but I've never experienced anything direct enough to say anything about it--until this visit.
I ordered a sweet tea and paid for it along with our meals before we were seated. The woman who seated us also brought out our drinks, including my sweet tea. We were sitting for roughly 30-45 minutes before anyone came back to ask if we needed refills. By that point, the ice in my drink had completely melted.
When the waitress asked what I had been drinking, I told her I had a sweet tea. She repeatedly asked me if I was sure, while looking at my cup, then made a facial expression and shook her head before walking to the front register to speak with the staff who had taken our order and brought us our drinks. I could see them looking in our direction and discussing my drink.
At that point, I went to the register myself with my receipt because I wanted to make it clear that I had, in fact, paid for the drink. I wasn't trying to cause a scene--I simply didn't appreciate being made to feel as though I was lying about something I had already paid for. The gentleman at the register said "okay" several times and seemed to dismiss the situation, perhaps because he didn't want it to escalate. I walked away, but I was still left feeling embarrassed and singled out.
I can't say for certain what anyone's intentions were, but as a Black customer, the interaction made me feel stereotyped and treated differently. The fact that I had to prove that I paid for a drink that was literally brought to my table by their own staff was especially uncomfortable.
There was another moment that added to the overall feeling. My dad thanked the sushi chef, and the chef didn't acknowledge him at all. Again, by itself, that might seem small, but combined with the other interactions and the way we've felt treated during previous visits, it contributed to the overall impression.
The food honestly isn't bad, and that's why we've continued coming back. But good food doesn't make up for customers feeling unwelcome or watched because of the color of their skin.
I'm sharing this because I hope management takes these experiences seriously and trains staff to treat every customer with the same level of respect. And if you're a person of color who has experienced something similar here, please know that you're not necessarily "tripping" or imagining how you're being treated. Sometimes it's not one obvious incident--it's the accumulation of small interactions that leaves you feeling like you're not welcome.
Unfortunately, after this experience, I don't feel comfortable spending my money somewhere that makes my family feel this wa read more