This is very disappointing. Spent $97.53 for 2 orders and when I got home and opened up the bags it was dry as if it has been on broiled for 7 business day. There's barely any sauce in the bag and certain areas that do get some sauce it was so salty. The potatoes is horrible, taste like it has been sitting in water for also 7 business days (it's just mushy). The more I eat the more disappointing I get. I don't think I'll be coming back here anymore. What a waste of $97.53 read more

The Twisted Crab- Chesterfield - Snow Crab Legs (1/2 Lb), Snow Crab Legs (1 Lb), Snow Crab Legs (1 Lb), Clams (1/2 Lb) - Seafood Near Me - Richmond, Virginia

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Came here because I wanted a little drink after the movies. What a mistake. I ordered the electric lemonade... absolutely disgusting. Food took forever to come out. People who ordered after us got their food before us. Thankfully the waitress eventually came back and let me send the drink back. Ordered a frozen strawberry margarita . Received a strawberry margarita on the rocks, also nasty. Garlic parm wings were trash. Chicken tenders were disgusting-didn't finish a single bite. Waitress was super inattentive and unfriendly. I would never come back here. read more

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I had the crab legs and they were great. Portion could have been a little bigger. Super friendly staff. And great atmosphere with music.

The space was plentiful, but the food was okay. I like how everything was customizable on the menu for the seafood bucket option. For appetizers, we got crab cakes and fried calamari. Both were okay, slightly undercooked. The fried calamari wasn't crunchy and the squid inside was chewy like a piece of rubber. The seafood bucket was good, but I've had better at other seafood restaurants. The drinks here though were good. I ordered a strawberry dachari and definitely enjoyed it. Overall, an okay place, good for large or small parties. read more

The Twisted Crab- Chesterfield - Seafood Near Me - Richmond, Virginia

I came here because a friend told me about a promotion that we're having for 1lb shrimp boils. I had never been here before and thought it was a good opportunity to try takeout. I ordered once I arrived and my food came out in a reasonable amount of time. The staff were friendly but did not offer any suggestions when they saw me struggling with ordering the type of seasoning I wanted. I had no clue what they were called and wasn't given a menu to look at. They restaurant had ample amount of seating for those who dine in. Once I arrived home I was finally able to eat. The boil comes in a standard bag with 1 potato and 1 piece of corn. The shrimp were large in size. The garlic butter seasoning was very bland. I thought they would have added some flavor other than just garlic and butter. So I added my own, which helped. If I go back I'll definitely get a different sauce that has more flavor. Overall, the food was fresh. read more

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Food was delicious and our waitress was absolutely amazing! I would definitely go again. Birthday celebration for all 4 of us and we traveled from Hanover County just to go. Not really that far but we wanted to try it and we were very happy we went. read more

God1st greetings I've been two days in a row and food was flavorful and fresh. I'm normally not impressed but I appreciate their consistency. Ordered and it came back as soon as I finished washing the children and hands. Caitlyn Rock!! read more

The service was not good. The waitress missed up the orders. Our friend had asked her to give her a check for her daughter and herself. They charged her card for almost $200. They refunded her the money, but it did not instantly go back on her card. Even though it was their error, they asked her to pay with another card, which she did not have. The manager mentioned calling the police. We asked her to remove the tip off the bill, which they did. I had given my friend my card so that her bill could be paid. I then asked them to remove the tip off my bill also, which they did. Plus they gave me a $50 gift card, which I will not use at the store. We may try one in Newport News or Hampton. The food was not very seasoned well or served hot. read more

Had to be the smallest wings I have ever eaten. At first I thought that the waitress had brought me an appetizer by mistake. When I made the comment that the wings were more the size of a pigeons wings and that one time I was served small wings at Hooters and the maker apologized and brought me an extra order...... She said we'll all of the wings are that size, oh well and walked off. Waitress only came back once. The wings were not worth the fifty percent off Tuesday price. I will not go back. read more

This is a go-to, easy seafood boil restaurant. I come here for lunch usually, and, sadly, it's never busy. I'm often one of only 2 or 3 tables, perhaps because of the location? The service is not very attentive, but I get it... there's not much to do once your table has gotten their bags and bibs ; ) It's a big, kind of '90's modern feeling dining room next to a dollar store. If you want some seafood and you're nearby, this is a great bet. read more

The Twisted Crab is attached to the mall. It looks pretty recently opened, and when we went in for lunch, there was only one other table seated in the restaurant. It was pretty quiet, but everything was clean - the tables had disposable paper on the tops, and our server was friendly. We ordered a fried shrimp lunch special with sweet potato fries and 1/2 lb of snow crab. The snow crab came with a corn and a tennis ball sized potato for about $16 - not too bad! Food came out fast and fresh. The fried shrimp were crunchy and decently sized. The sweet potato fries were waffle cut, which was a nice surprise. I expected by the pricing that the crab would be frozen, and that's fine. I was a little disappointed by how mild the sauce was. I went with mild because I wasn't sure what the spice increase would be like and thought that would be a good start, but it was pretty bland and mostly just salty. The crab was a little overcooked and flaky, the potato was perfect, but the corn was mushy and seemed previously frozen. I would still come again, because I'm sure that since the restaurant is new they're still working things out. I would definitely opt foral a higher spice level on the sauce, or try one of the other sauce options. Our server was incredibly friendly, and everything else we had was tasty! read more

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Was basics not worth $ I would not try again went there just to try new food. I had the oyster basket and the shrimp basket was basic fried food with onion rings and Cajun fries. I would not recommend this to anyone. My husband had a boil bag that was a special only came at one cluster several white potato, two corn and a boiled egg n few sausage pieces It was just average could have made at home would not recommend. Do not plan to go there again. read more

We were seated immediately upon entering. It started off rocky. We placed our drink orders but it took forever for our food order. The fact that they have games on their table paper was a bonus though. And the drinks.....whew....kudos to the bartender!!!! Happy hour all day on Sunday with $2 off mixed drinks!!! The T1 is $19.99!!! And I had enough to take home!!! I would definitely come back when in the area!!! read more

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The food and prices were amazing! You really get the bang for your buck here. The staff was super friendly and helpful; I had an amazingly above and beyond waitress and the atmosphere is very welcoming. Definitely would recommend. read more

Walked in and was immediately seated. I first ordered an adult beverage (which did not miss because it was strong) and a cup of water. It toke her a while to come back but after eating, I forgot about the wait. The ambiance was pretty chill but I'm sure once they get more business, they will be booming. Come in while the boils are cheap. read more

The Twisted Crab- Chesterfield - Seafood Near Me - Richmond, Virginia

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I ordered the shrimp and hush puppies yesterday. The hush puppies were good. The shrimp were disgusting. They had no seasoning at all; not one ounce of seasoning salt, pepper or old bay. I will not be going back. read more

Amazing place.Very respectful associates, the food is priceless.Must go and see.I plan on going one evening when they have bands

Came across this location while driving around looking for something to eat. I must say we were not disappointed at all. It is a family friendly atmosphere with great food. We received phenomenal service from Mariah. read more

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A wonderful seafood restaurant with a delightful decor, great food, and excellent service. Everyone in our party of 4 enjoyed their meals. They have a full bar with both regular and tropical drinks. Their crushed ice peach margarita was delicious, as was the soft shelled crab. They also offer low country boils with your choice of seafood. Ample parking. read more

Food good but messy. The crabs legs are so good and so is the shrimp. The server was nice and attentive. The restaurant was nice and clean read more

think my prior review was deleted because they don't want people knowing the truth about them! I am a former employee, if you visit here often you know of me and I've probably made your dining experience 10% more better because of my customer service my name is jade and I was fired for telling my manager he was very unfair after he gave away a party that was supposed to be mine. Overall this is a terrible establishment! The boss is a terrible manager he refuses to give corporates # to any customers or even his staff. The kitchen staff doesn't use gloves AT all! They cut the produce with no gloves and serve the food with no gloves, I've seen them scratch themselves and pull out wedges then go back to making the food which is why I don't eat from there anymore. The manager is very unfair when it comes to tables, side work and party rotation & is just overall a horrible person! There was a host saying he touched the top of her shirt near her boob inappropriately. I am trying to contact corporate to let them know everything that has happened throughout months of me working there but I can't seem to find it. Do not support this establishment read more

I'd been dying to try this place since they opened and was unsuccessful. When we walked, in people were singing karaoke and dancing; seemed to be having a great time. I told my friend we came to the right place but boy was I wrong. We approached the host podium on a Saturday night at 9pm. She quickly informed us that they were no longer seating people and it was almost 11 the time they close. I took a quick glance at my watch to make sure my time wasn't off and it was a little after 9, nowhere near closing time. I told her that it's 9pm and we drove a bit of distance and really wanted to dine there. She then said the manager told her to turn people away and there were people already on a waitlist to come back. I took a quick scan of restaurant and there was plenty of seating and couldn't understand why we had to leave. Needless to say we left and won't be returning. read more

We've been here a couple of times and I'd say the food is good. I wouldn't say it's the best or my favorite crab place in the area but it's good. The service is always good and the restaurant itself is really nice. read more

Was rocking with our server Ajah. Food was goood. Good customer service too, It's worth the money

My husband and i walked in, couldn't tell who was already helped and who wasnt. We stood there waiting about 10 min and noone came to seat us or tell us if there was a wait. We left and went to another nearby restaurant, which happened to be a better choice we feel. I dont think we will even give this place another try. read more

I've been watching this place since I saw the sign saying they were opening in 2 weeks. We came yesterday (11/10/22) and of course they were empty. EMPTY! No big deal for us. We were greeted immediately and I wish I got the guys name that was working. He was beyond helpful and nice. He didn't rush us and answered all our questions. We ordered a basket of Cajun fries, the mini boil bag with the twisted sauce medium, Dungeness crabs and black mussels with the twisted sauce hot, Calamari basket and buffalo wings. The Cajun fries came as soon as we were seated good. The calamari came next then our bags and the chicken wings since we ordered them fried hard. They can come naked or breaded we got naked for the little one with buffalo sauce. I dug into the calamari first. It was lacking flavor for my liking. No aïoli sauce which isn't a deal breaker and you didn't get many. Again isn't a deal breaker seeing how I had more food to eat. Let's get into those bags!! First bite of shrimp! OMG the flavor was there!! The flavor you could see!! You could smell!! The flavor was NOT lacking!! We both had one corn and one rustic potato. Which again isn't a deal breaker. The corn was cooked perfectly and the sauce gave it so much flavor! I tried his hot version of the twisted sauce and that heat was good. Not an over kill but hot enough to know it was there. The chicken wings were good!!! Not too hot for a little kid. The Cajun fries were seasoned well enough you didn't need to add more to the bottom fries. Our waiter made sure our cups were never empty. The place was empty but very well lit. The seating wasn't too close and the music that was playing was beyond good! We were jamming and eating. This is one of my new spots to eat at now. The food is not only hot and fast. It's good!! Well seasoned and you can't beat their prices. Hopefully they'll stay around for a while read more

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Fish over cooked & dry, fries cold & hard, poor customer service, reheated fries in microwave after complain fries were cold. Saturday evening karaoke was the only positivity from this visit. We will never eat here again, maybe will attend karaoke only. read more

Very mediocre food. The margarita was over priced and lackluster. I had the crab cakes and fries. The crab cakes had too much filling and not enough crab meat. Overall, a disappointing dining experience. I won't go here again. read more

99 cent beer on Monday and delicious wings. They have specials all week. Nice servers who let me sit where ever I wanted. Will be a weekly thing. read more

Food was fantastic, well seasoned. Great service and friendly staff. Perfect ambiance to eat and celebrate .

We were hungry for seafood and decided to try this place. Very strange menu. No salad or vegetables on the menu except the corn and potato that comes with the boil. The food tasted ok, but won't be a repeat. Server was inattentive and the place wasn't crowded, so not sure why we got ghosted. read more

this place is great, the food is amazing and the service is exactly what it should be.. the twisted crab is the place to come to if u wanna relax have great food and prices dnt let me start .. kinda have to it's a review lol they always have specials and great prices read more

The Twisted Crab- Chesterfield - Amazing food - Seafood Near Me - Richmond, Virginia