Well, definitely had high hopes for this spot based on the reviews, but on both the butcher and seafood sides of the store, we walked in and got "the stares" and the tight-lipped smiles. Some of you know what I'm talking about... Also had the pleasure of witnessing the contrast in greetings and interactions when 'other' customers walked in. The food looked great, though. read more

Bon Air Seafood - Sausage - Seafood Markets Near Me - Richmond, Virginia

Stopped by Bon Air Seafood today to purchase our annual Christmas shrimp ball plus a pound of cooked shrimp along with cocktail sauce. Always a treat!!! Absolutely delicious!!! If you haven't paid them a visit you're definitely missing out!!! 10 stars!!! read more

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So fresh and brings about cravings. Great party treats like the shrimp cheese balls and seafood salad. For those who don't live too near the ocean, it's a faux memory catcher, like you kinda are. A hidden gem. read more

I was actually in the Good Stuff consignment shop next door looking for plant stands , came out was getting into my vehicle and saw the sign Since I'm new from Maryland, we love our seafood, head to go in It was a great experience, I ended up purchasing some crab meat, I will definitely be returning because as I was exiting, I saw some wonderful things I wanted to try!!! read more

Bon Air Seafood - Deluxe Crabmeat - Seafood Markets Near Me - Richmond, Virginia

Went in and picked up their shrimp ball, the workers were really kind to explain what selection of items they sold at the store! I was super confused and just curious about what they had so I was delighted that they were more than happy to explain! The sign outside is what initially caught my eye and i'm glad I tried it! The cream cheese based shrimp dip was wonderful and would go nicely on a cheese and cracker board! I also witnessed a man buying 4/5 balls so I had to get one . I definitely go back to get one again! read more

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I visited this place for the first time and will return. I was looking for Red Snapper filets but got flounder and salmon. The fish was fresh, the service was outstanding, and the place was clean and orderly. I definitely will be returning to this establishment. read more

Their world famous shrimp ball is an amazing dip!! The shrimp was so fresh and the cream cheese based dip was perfectly seasoned. Paired with some crackers they had in their store. The store was very clean and organized. The staff was really attentive and helpful in explaining all of their seafood and prepared food selection. read more

My introduction to Bon Air Seafood was by neighbor who served their absolutely delicious shrimp ball appetizer at a cocktail party. So not long after, DH and I decided to go check out Bon Air Seafood for ourselves. We found a well stocked store with fresh fish, other seafood and a number of prepared foods, like a seafood salad and that awesome shrimp ball, as well as friendly service. read more

To know that this place was located so close to me and not being aware of it, upset me a little. I love fresh fish and seafood and prefer to cook with it. The staff is approachable and will provide information and recipes. The selection of offerings, fish, seafood, and prepared goods are great. They even have some frozen offerings that are less or comparable to store and major brand offerings. The crab balls, crab dip, and fish are great. It is nit a vast space and it is not very busy when I arrive. I have been here multiple times in the past few months and will continue to come back. They have some offerings that cannot be found anywhere else. read more

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This was our second visit. I feel like the customer service is ok - the first visit I felt like they just simply didn't want to take out order. This visit felt similar until a young man working there finally greeted us and assisted with the order. We've only purchased fish + seasonings from here. The prepared side dishes didn't look appealing but others likely enjoy them. I did see an order for crabs going out the door and they looked good. read more

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My first experience with Bon Air Seafood was yesterday. I must say that I am very impressed. My order of eighteen crab cakes was waiting for me at the expected time, the staff gave me excellent instructions on preparing the crab, and the crab cakes were absolutely delicious. My guests were effusive in their compliments. I also bought the shrimp cheese ball which was also a big hit at my gathering of friends and family. All in all, the entire experience was very pleasant, and Bon Air Seafood will be my "go to" in the years ahead. read more

I have been here many times and they never disappoint. They always have a well stocked case of fresh fish. The variety is great. The prices are a bit high, but for the quality of the fish, I refuse to complain. I also always get a small container of their seafood salad deluxe, which is full of shrimp, and blue crab meat and also their tuna salad any time I go because they are probably the best tasting recipes I have ever had. Overall a great small business. Will most definitely come back. read more

Bon Air Seafood - a display case of fish - Seafood Markets Near Me - Richmond, Virginia

Just want to say I truly appreciate the employees at this establishment taking the fullest care and consideration to abide by the federal/state/local legal requirements to wear face masks and socially distance themselves in order to protect the community. It ensures my safety and the safety of my fellow community members when we enter the establishment. You can't wear a face mask? Curbside takeout/delivery or ask a friend for help. read more

Very dissatisfied. I ordered blue crabs for a picking. The crab bodies were okay but ALL of the claw meat was shriveled up and dry. Every crab in the half bushel. Won't order from Bon Air again read more

My experience here was horrible. Where I walked in, there was a old white man and a old white woman behind the "counter". Both were serving other patrons when I walked in but, the old man looked up and observed me entering the building. By the time the old man finished with his customer, a white man had come in and walked up to the "counter" beside me to look at the seafood offerings in the refrigerated case/counter. After handing his customer their receipt, the old white man asked the white man who came in after me if he could help him. Of course, the customer proceeded to give his order [as he obviously did not know that I had not been helped]. So, I interjected to let the employee know that I was there first. He looked at me as if I had three heads, got an attitude and then said, "well, what do you want?" As I turned to leave, I replied, "you to treat everyone the same." I don't know if this was racism, sexism or both "isms" but, it's old. I don't think its too much to ask that we ALL retire the unwarranted attitudes and stereotypes and learn to love our neighbors as ourselves. read more

Customer service was ok. I felt like I was inconveniencing them when asking to make an order a week in advanced for Thanksgiving. I was told I should buy the clam chowder now and freeze it for next week. I bought a pint of chowder (8.99) for tasting (since they didn't offer that). The clams were certainly fresh, flavors on point, yet the potato's were somewhat dry and the consistency is more of a soup rather than a chowder. As well as lacking bulk for the price. read more

I called in on a Saturday morning as I was hosting a crab boil in the early evening for 12 people to see if I could reserve a bushel of crabs. They were extremely accommodating and I was able to reserve the bushel to be picked up later that day. I came in to pick up my bushel which was ready and also decided to pick up some raw shrimps for the crab boil. They were very helpful and knowledgeable as I was asking a lot of questions on serving portions and how to serve. They have a lot of locally sourced sides and dips inside. There's also a butchery right next door too! read more

Bon Air Seafood - Blue crab bushel - Seafood Markets Near Me - Richmond, Virginia

Went back and it seems the new owner is really upgrading the beer selection. Many craft beers to choose from now.

Thank you for being so prompt in answering questions in Messenger. Very friendly and were able to take care of us at the last minute. Best shrimp balls ever and they are gluten free. Highly recommend Bon Air Seafood. read more

A coworker recommended this place to me and I've been hooked ever since. I will not go anywhere else in town. If I want fresh seafood I'm going to Bon Air Seafood and that's it. The workers are friendly. The store is small and clean. They keep seasonings, marinades, and print outs of recipes for you to try. They even let you taste test products before buying. I have purchased swordfish, mahi mahi, shrimp, salmon, and their crab salad which are all delicious and fresh. One day I went after work, Christmas Eve and I got there right in time. By the time I left there was a line going out of the door. Usually it's not that busy when I go, but every store is busy before the holiday. They stock a variety of sea creatures from shrimp to alligator. Whatever you're in the mood for, buy from Bon Air Seafood and you will enjoy it. read more

Bon Air Seafood - Cooked shrimp and crab macaroni salad from Bon Air's Seafood - Seafood Markets Near Me - Richmond, Virginia

I've purchased a variety of seafood here over the last decade. I've always been very happy with the quality and freshness of the seafood. It has always been served with a smile. read more

Quality is THROUGH THE ROOF. Just try it once. And the pre-packaged dishes?? WOW. Like, wow.

Best Seafood in VA!! Shrimp balls and blue crabs are delicious, definitely recommend for any type of seafood cravings!!

Unable to respond to a previous angry reviewer, but I wanted to express my support for any business that follows state and CDC guidelines by requiring masks during a global pandemic. If there is a sign on the door that says "masks required," then customers need to find an alternative, whether that be calling and asking to have their order brought outside to them, asking a friend or partner to grab their order, or patronizing a different business that isn't following state law. It isn't an inalienable right to purchase your seafood without a mask. Thank you Bon Air Seafood for continuing to deliver quality, safe service to your customers and offering outdoor delivery of orders! read more

I wanted to like this place, but I found their seafood selection lacking and overpriced. Maybe I hit it on an off day....

Ordered a crab ball for a Thanksgiving appetizer and it was AMAZING. I should have ordered several more! The seafood in the case looked so good and so fresh. Employees were very helpful and polite. Don't sleep on Bon Air Seafood! read more

I love the quality of this one of its kind seafood markets in the RVA! I am a sold and loyal customer !

The shrimp ball is unbelievable! A must try! And I just had the freshest, most delicious crab legs ever.

This is the place to go if you want seafood! Always fresh and not bad prices considering. Always a great selection too!

Today I was in the Area of a seafood place I have went to on and off for years. Bon Air seafood, and i always get the seafood salad that has been the same for all these years. But today it had extremely too much mayonnaise in it. Making it very difficult to enjoy. I called the Bon air seafood back and conveyed my displeasure of the item . And he stated that it is homemade and sometimes it might be different But in all the years it has always been the same . So I asked could I bring it back and he stated no cause it homemade . So I suggest that you ask for a taste of what ever you purchase from here to make sure that the homemade taste for that day is the one you remember . Because $15.00 plus tax is a lot of money for mayonnaise He offered nothing to me no money back , no exchanges and really could care less about my customer experience at this mom and pop location. They ask us to support small businesses during this time . I think I picked the wrong one to support read more

Best fresh seafood within 50 miles! Bought Halibut last week at cheapest price ever, awesome homemade tuna salad and of course shrimp cheese balls for customers. Going back tomorrow for more! Love this place, very friendly staff to top it off! read more

If you like shee crab soup this is the closest I have to going out to a restaurant down at the beach. Pricing for a container you may complain but honestly at two meals over one container! Haven't tried anything else yet but look forward to. read more

Come over here about once a month to grab some fresh seafood. Experienced staff that is ready to assist you. Some unique items are their shrimp/crabmeat/macaroni salad, along with their crab and shrimp balls. read more

I've been going to Bon Air Seafood for 14 years, and I've never had anything from there that was less than perfect. Their She-Crab Soup is indeed incredible. Their fish is always perfect, and they have the best soft-shell crabs and lump crab meat I've found anywhere I've shopped, including Whole Foods. read more

Whenever I'm heading home from vacation, I always make a detour and stop here to pick up some seafood. The staff is always friendly and efficient, after very little wait time I give them my name and my order, and before you know it I'm on my way again with exactly what I've been craving. And the seafood is second to none. Also, easily the cleanest fish market I've ever stepped foot in read more

Horrible customer search. I traveled 12. Miles to purchase rockfish and soft shell crabs but when I got home I only had soft shell crabs. When I called they expected me to come back to get the fish. I will not be returning to this business. If they can't fill a simple two item purchase, I don't trust them! read more

Used to like this place. Last time, thought they were having a bad day, staff not friendly. This time, walked in, no greeting, older fellow picking ear! NOT GOOD VISUAL FOR FOOD SERVICE INDUSTRY! Came in to get seasoning for fish we previously purchased there, but they did not want to take my CC for small transaction. Wow, Bon Air Seafood, not happy with your service! read more

Absolutely a top notch experience the people that work there are knowledgeable and helpful and extremely friendly picked up a half bushel and the quality is always great read more

Just called to ask about fresh oysters. I'm on the west coast going to an event on the east coast. Jeff asked me questions I didn't know I should have answers for. I found him very knowledgeable & personable. Great pricing too! We'll be getting our oysters from them for our event! See you in July Jeff, and thanks for your help! read more