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    John Moore Services

    1.6 (809 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Services - John Moore Services

    Bathtub installation

    Bathtub repair

    Drain installation

    23 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal repair

    Gas line installation

    Gas line repair

    HVAC installation or replacement

    HVAC system repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    John Moore Services Photos

    Recommended Reviews - John Moore Services

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    what we actually needed, a quick fix on sprinkler line, they just put a cap on it

    We had a deeply frustrating and costly experience with John Moore, and I would strongly caution anyone before trusting their diagnosis. We contacted them because we noticed a persistent wet patch in our yard and suspected an underground leak. Their team came out, assessed the situation, and told us it was a sewer line issue. Based entirely on their professional recommendation, we approved $11,000 in sewer repairs. The problem was never resolved. It turns out the issue we originally called about had nothing to do with the sewer. A later visit identified the actual cause: a leaking sprinkler line. The fix? Capping the line, a quick, simple repair that cost $185 and immediately stopped the wet area. Let that sink in: $11,000 vs. $185. The photos make this even more concerning: * The first image shows the extensive digging done by John Moore to "fix" the sewer line, leaving our yard torn up and in poor condition. * The second and third images show the actual issue weeks after -- a small sprinkler line leak that required minimal work and was resolved in minutes. Even more troubling, we learned after the fact that John Moore does not handle sprinkler systems, yet this possibility was never identified or ruled out before recommending thousands of dollars in repairs. Additionally, during the backfilling process, debris including bricks was thrown into the trench, and our main water line was damaged as a result, creating a flood and further issues When we raised this issue and asked for a resolution, we were ultimately told by Jacob the plumber as well as Yanis and Brice at the customer care, they do not owe us anything. We trusted their expertise and made a major financial decision based on their diagnosis. Instead, we were left with an unnecessary $11,000 expense and a damaged yard -- all for a problem that was fixed for $185. If you are dealing with any kind of underground leak, do yourself a favor don't call John Moore and get multiple opinions before moving forward!

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    Page 1 of 21

    Ask the Community - John Moore Services

    Has anyone on this forum used them to repipe their whole house system, horizontals and verticals? If "yes," did they, also, do the Sheetrock repair? If "yes," was it satisfactory? How did their price compare with other large vendors?

    Don’t See Your Question? Ask Away!

    Review Highlights - John Moore Services

    I received a call around 130PM confirming my appt window of 2-5 PM and was informed that the service tech would call when he was on his way.

    Mentioned in 12 reviews

    Read more highlights

    Halo Plumbing

    Halo Plumbing

    (90 reviews)

    Spring Branch

    After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

    We called to schedule an appointment with a hydrostatic test w/ a master plumber. They said a…read moremaster plumber was coming. A master plumber did not come. I explained on the phone every single thing I needed done, and they said OK. They come out, call, and still have not completed all the items. So then I need to ask them to do all the items, and they will only do some. So then we need to tell them again. Then I asked them to test the faucets, etc., but they said that since the engineer is testing, they do not need to. If they say a master plumber is coming then do what you say you are going to do.

    John Moore Services - plumbing - Updated May 2026

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