We were so pleased with the fast and corrective service to our HVAC system. Due to an electrical…read more"blip" our units stopped working. Shaun knew just what to do to reset the system(s) and get our heat on again. We had worked with Shaun when he was with another company so we have had several good repairs as well as a new mini-split with his guidance. Highly recommend Shaun.

His phone don't work, he don't answer or answer his calls. He has disappeared. He was referred by…read moremy co-worker

Félix is as honest a person with his customers that I have ever dealt with. He fixed a problem that…read morecould have cost me a lot of money, for a much cheaper price. There is no replacement for having someone you can trust ,as well as does good work Thanks for all you do.

Aiden came out on a rainy Sunday and fixed our air conditioner. We needed a capacitor. He fixed it…read moreright away and gave us great tips on maintaining our unit!!

Fuse Service was responsive to my requests for investigating repairs to the HVAC system of one of…read moremy rental houses. While other contracts complain about coordinating with tenants, Fuse Service was successfully able to communicate times to visit the property the tenants and ultimately complete the work so that the air conditioning system was fixed and cooling again. Also, their financing options through Wisetack demonstrate a modern approach to business as well.

Called about AC not cooling. Carlos arrived within the promised time and did a full system check. A…read morebad capacitor was discovered and a new one was installed. Future improvements were also suggested.

Comfort Seasons just recently saved me roughly $4,000 on a new condenser install. I had a big…read morenamed company (John Moore) quote me over $4000 for a new outside unit. I received a second opinion from Comfort Seasons and they explained that the unit was fine, it just needs a new capacitor to start the system up. Thank you for your help Juan! I highly recommend these guys!

I just want everyone to know how awesome and efficient Percy was. He was very responsive and kind…read moreenough to come to our home on Christmas Eve for an AC issue. He was very upfront and thorough about the issues he found. He was honest about what we need to do in the future to avoid any more issues and they were very reasonably priced. He was able to address the problem and fix our AC in no time. I definitely recommend this business and Percy for your AC needs.

The air conditioner broke for the first time, so I asked a nearby repairman to fix it. This guy is…read morevery professional, he has been professionally trained and passed the test to repair air conditioners in Houston, and has just recently established his own new company. A very enthusiastic person, he quickly found the problem with my air conditioner, the price is very reasonable, he brought almost all his tools and accessories, so it was solved in two hours, which really exceeded my expectations. He can also speak Chinese, but his English is really good. I promise I will contact him again for air conditioning issues in the future. Highly recommended！

When my AC unit wasn't getting any power, Isaac with Hexagon showed up very quickly and not only…read morefixed the problem with the power supply but also noticed that my capacitor was on the fritz and would likely stop working once the summer heat kicked in. He went ahead and replaced it for me to save me the trouble of dealing with more AC issues in the future. I cannot describe how much I appreciated this - even just a day in Houston without AC is brutal. For honest, fast, reliable, and affordable service I highly recommend Hexagon!

Hexagon Air Conditioning and Heating has earned my trust and will be my go to for all repairs and…read moremaintenance going forward. Our current HVAC system (Not purchased through Hexagon) is still under warranty and the thermostat failed during the last major freeze in Houston. When requesting assistance through the warranty, a technician was not available until after the storm had passed. The images from pipes that burst during the 2021 freeze immediately flooded my mind. Luckily, Hexagon was able to offer immediate assistance and within hours the heat was restored. We were able to avert the potential costs associated pipes bursting and I know I have a company to reach out to if I have any issues this summer. As you can see on Yelp, I rarely leave reviews. You won't be disappointed if you use Hexagon!

We purchased an 18,000 btu DuctlessAire mini split AC from Home Depot and it was installed by…read moreNelson Air Mecanical. The job was complicated by the need to remove a massive through the wall AC unit and repair the hole, both inside and outside. Nelson did an excellent job for all aspects of the project. The company responded quickly with a fair, comprehensive quote, they scheduled the job within a few days and they completed the work on schedule and in a professional manner. If you need to have a mini split AC installed, we recommend that you call Nelson Air Mechanical.

The parts wholesaler kept them for a very long time; and, he still did not bill me for that extra…read moretime. I will be calling them, for direct referrals, regarding any service repairs, from now on.

Nathan is the BEST! He responded to my call fast and quickly diagnosed the problem, fixed it and I…read morehave air conditioning again!!! Best news on a hot summer day!

I'm writing this because I wish someone had written it for me…read more When I first hired Zeds I was relieved. Nathan was personable, knowledgeable, and felt honest. I called my mother that night and told her I'd finally found a straight guy who wasn't going to screw me. I meant every word. Don't be fooled. Nathan is a wolf in sheep's clothing. He earns your trust with a smile and fair-seeming prices, then uses that trust against you. Here's exactly what happened. VISIT ONE: Called for a tune-up and a pound of refrigerant. $150-$200 job. Nathan went into my attic and came back with a list. Zone damper motor $330. Float switch $120. Plenum seal $175. Duct separation $125. Taping one duct $175. Wiring $240. Let that last one sink in. $175 to tape a single duct. A roll of HVAC foil tape costs $5 to $18 at Lowe's and you use a few feet. That's a few dollars in material. Each item priced just low enough not to question on its own but stacked together they tell a different story. All quoted on the spot while he was already in my attic with no time to research or get a second opinion. My refrigerant call became a $1,323 invoice. I paid it without a word because I trusted him. VISIT TWO: Called months later about air quality after construction. He fixed a fresh air intake wiring issue for $227. High for running a wire, but I paid it. While there he found my dehumidifier wasn't working. The unit is FREE under manufacturer's parts warranty. All that's needed is labor for two guys to swap it. His quote? $1,200. $1,200 to swap a free unit. I asked for a breakdown. Got vague talk about "materials for reconnecting" (fittings and a drain line, $30-$50 at any supply house) and processing fees ($50-$150 industry standard). Do the math. Materials, fees, and labor for two guys gets you to $400-$500 being generous. Where's the other $700? He never answered. He compared himself to larger companies at $1,750 but those prices INCLUDE the unit. His is free. Apples to oranges and he knows it. THE UPSELL: Same visit he also pitched an Aerus ActivePure Air Scrubber for $1,150 (marked down from $1,350 to feel like a deal). NASA buzzwords. "Friendly oxidizers." What he didn't say is this technology produces ozone as a byproduct, a recognized lung irritant per the EPA that can aggravate asthma and reduce lung function. He tried to sell an air quality product that can worsen air quality to a customer who called about air quality. Either he doesn't know what he's selling or he doesn't care. Both should concern you. THE PATTERN: Visit one, called for $150 tune-up, paid $1,323. Visit two, called for inspection, paid $227 with a $2,350 estimate behind it. Early jobs earn your trust. You stop getting competing quotes. Then the real numbers come and the justifications get vague. I gave Nathan every chance. Told him I felt betrayed. Told him I had more work planned. That I wanted him long term. Steady business on the table if he'd meet me somewhere fair. His answer: $1,200 firm, go get other quotes. Homeowners in Cypress, Katy, Tomball: get multiple quotes on every job. If a contractor finds extras in your attic, don't approve on the spot. If you have a warranty repair, make sure you're not paying full install prices on a free part. If someone sells you an air purifier with "friendly oxidizers," research ozone yourself. I wish Nathan well personally. But I will never call Zeds again and I'd strongly encourage you to think carefully before you do either. Update 1: Nathan's reply is exactly what I mean. Polished, professional, says nothing. "Items were always optional." They were quoted on the spot in my attic. Tell a homeowner their damper motor failed and see how optional it feels. "$1,200 reflects labor for removal, installation, reconnection, testing and handling the warranty process." That's a dressed-up way to describe two guys swapping a unit for a couple hours. Still no explanation for the $700 gap. "We encourage customers to compare estimates." Same "go get other quotes" he told me by text. That's not service. That's dismissal. What he didn't address: $175 to tape one duct when a roll costs $5-$18 at Lowe's. The ozone in the Air Scrubber. The $1,750 comparison that includes the unit his was free. "Always open to a conversation." Nathan, you had that conversation. I opened up to you. Your answer was $1,200 firm. This review is mine. Update 2: Within 24 hours of my review, two 5-star reviews appeared. Both from accounts with zero photos and one review each. One is from Lubbock, TX, not even in the Houston area, and says "do not trust other reviews that depict him as anything otherwise." The last review before mine was six months ago. Six months of nothing, then two in one day. Draw your own conclusions. Nathan, if you put this energy into making things right instead of managing your reputation, we wouldn't be here.